Oxi Fresh of Atlanta Carpet Cleaning

Description of Work: They did a pretty good job cleaning all the carpeted areas in the house - rooms, stairs, halls, etc. Some deep stains remained, which was disappointing. We may call them back. But both people were responsible, prompt, kind. They didn't put anything down (plastic, wood, etc) under furniture legs).

Description of Work: He carefully shampooed all the carpets/rugs I asked him to. He was meticulous is his work. He took extra care with my oriental rugs. He went over tough areas several times. He was extremely responsive; I was working uder a time crunvh, I would definitely recommend him. And I got his name from a friend who recommended him

Description of Work: carpet cleaning in large living room (=2 rooms), hall and one bedroom, pet odor treatment

Description of Work: I recently moved into a large two-story townhome built in 1973. It is completely carpeted wall to wall. The downstairs had new carpeting, but the staircase and upstairs have the same original carpeting that was installed by the first owner. The upstairs has 3 bedrooms, 2 full bathrooms, a long hallway plus the carpeting on the stairs. From what I was told, the upstairs was routinely vacuumed, and steam-cleaned once every few years by the prior owners. But the knap of the upstairs carpet was very matted down in the heavily trafficked areas, the corners of the room were discolored, and there were urine and old dirt stains in the master bedroom and bathroom and hallway. he carpeting on the spiral staircase was so dirty it was embarrassing! When I first moved in, I had a service come scrub, shampoo and steam clean the upstairs carpet. It took about 12 hours for the carpet to dry completely. And when the carpet was dried, it didn't look any better than it did before it was cleaned. The areas that were dirty were still dirty. The areas that were stained were still stained, The areas that were matted down were still matted down. And worse still, the smell of chemicals was terrible. Unsatisfied, I browzed the internet for other carpet cleaning services that were eco-friendly, could get old stains and dirt out, lift up the knap of the carpet, etc. without leaving such a noxious chemical smell and taking so long to dry. Lo and behold, I got lucky! I came across a company called Oxi-Fresh Carpet Cleaning. They claimed to have a new, eco-friendly approach to cleaning carpets that didn't leave the house smelling like chemicals, and would leave the carpet looking and feeling almost new. I read some of the testimonials of their customers and decided to give them a try. I looked up the franchise that was nearest to my home and set up an appointment to have the stairs and upstairs carpeting redone. The gentleman who came to my home was Mike Godinez. He and his partner Don Rust own the Oxi Fresh Carpet Cleaning franchise in Atlanta. He explained in detail the process used by Oxi Fresh, what to expect and not expect. He was so informative, I learned a lot about different types of carpets and the various types of cleaning processes available in the market. I could tell he knew the carpet cleaning business and what he was doing. And sure enough, when he was done, the carpeting on the spiral staircase looked clean, now matched the color of my living room rug, and the knap was lifted. The upstairs looked much better, too. The urine stains were gone, and so were the dark, dirty patches. A lot of the knap had been restored and the carpet looked a hundred times better! And, no chemical smells! It took only 2 hours to fully dry. What a gem of a find!