Outdoor Makeover & Living Spaces

Wish there were more than 5 stars. Our home was new construction when we moved in and we initially used a different landscaper to upgrade the builder landscaping. Three years later, the plants that did survive were not thriving and the landscape fell short of what the house deserved. Navid came through with an incredible vision that truly transformed our outdoor spaces. The quality and variety of the plants is top-notch. The entire team was professional in every way, working non-stop while on site. All our neighbors were impressed with the team's work ethic and the final results. One neighbor, himself a developer, said he had seen a lot of landscapers in his time, but that Navid's group exceeded them all. Every time I drive up to my house, I am amazed that it is my yard and so grateful that we found Outdoor Makeover. Run, don't walk, to schedule a consultation with Navid and Outdoor Makeover!!!

This is a rare type of review... because it's as much about the excellent and talented work Navid provided to us as well as his extraordinary response when things didn't go as planned. At every stage of the process Navid went above and beyond to ensure that we walked away satisfied. After several days of grueling work spent bringing Navid's vision for our backyard space to life the work was done! Navid had been on point with punctuality and responsiveness. Our backyard was beautiful and everything I had hoped it to be from the drawings and description preceding! Clearly Navid is a very talented and knowledgeable landscaping professional. The dry creek riverbed flowed organically through the space, the stones were set, the colors were great and Navid had even transplanted a tree and added a stepping bridge as a bonus! I felt like it was money well spent towards improving our property value as well as protecting it against a water runoff from our neighbors (we are located at the bottom of a grade). Fast forward a week or so and after torrential downpours our entire backyard had flooded with neighboring debris and water. The icing on the cake was the 4' of water in our basement. I called Navid up asking him about his thoughts regarding the just finished landscaping possibly contributing to the water situation and feeling pretty bummed that I had just spent a lot of money to attempt to mitigate the very situation that had just occurred. The first words from Navid after I explained the situation and my concerns were "I've got your back." I think I almost cried... Navid came out to our property immediately and together we were able to figure out the water backup was due to a clogged city water drain and that all of the efforts that had already been put into landscaping had likelyhelped the situation from being much worse! I was so blown away that Navid immediately jumped into the fray with me to identify the problem that we were facing and help me come up with ways to fix it even though it was not his responsibility to do so as it wasn't a result of his work. Furthermore, after the water receded and we got everything under control Navid going above and beyond sent out his crew to individually take out, pressure wash and reset every individual stone in the dry creek bed that had been impacted with sludge and mud from the flooding. You don't find many individuals like Navid. And if you find yourself lucky enough to do business with him know that you are in exceptional hands.

Mission Accomplished! Our Landscape Needs: We had to replace 2 trees that had died in our front yard (as required by homeowners association) We had developed major erosion issues We had builder grade overgrown 15 year old landscaping that needed to be updated Our Landscape Contractor Search: We searched high & low, far & wide, and we talked to about 5 different landscape contractors. Our #1 concern was making sure that any drainage issues that we tried to resolve would not cause a greater problem, so it was important that we hired someone with extensive knowledge of drainage and erosion control. We paid for a full yard design with one company, and although the design was good and met my requirements, it just didn't seem to have the flow or quality that we wanted. Hiring Outdoor Makeover: When we contacted Outdoor Makeover and talked to Navid, it became clear during the design process that he kept our yard priorities front and center. Navid put together a complete hand-drawn yard design for us, and we are so glad we went thru that process. This made the installation process go quite smoothly! After we hired Navid, we continued to walk the property to make sure that we were on the same page about the changes that would take place. During this process, he located a drainage issue that we had not noticed before where water was running off of our driveway toward the front steps. We hired a company to secure the steps, and Navid altered our drainage design to make sure this would not be a problem again. This is the attention to details that Navid and his team have demonstrated for us throughout this process! In addition, Navid invited us to go out to the stone yard to pick out the new stones and pavers that would be placed in our yard. This was a fun process and helped ease our mind knowing that what we were purchasing was exactly what we wanted! Installation: Navid promised that the job would take 2 days, and it did. His crew was EXTREMELY good at their job! They were highly skilled, neat, and made sure that any major decisions were consulted with us before proceeding. This level of detail helped us know that when the job was completed that we would be happy with the end result. Navid walked the property with us many times during the install and consulted us on details to make sure that a rock or a plant or a bed was outlined just the way we envisioned. Any feedback that we gave him, he considered and was able to work with us to make sure we were 100% satisfied. Completion: When the job was complete, it was exactly a beautiful outdoor makeover to be proud of! I consider myself a picky person that often envisions something not easily captured, so I usually end up with finished products that are close to what I expected, but something is off or not quite right. I can HONESTLY say that every feature of our lovely new front yard is EXACTLY how I wanted it to be. HIRE Outdoor Makeover! You won't be sorry!

I have worked with Navid and Omid several times and continue to be impressed by their skill and professionalism. Outdoor Makeover is the best in the business. Navid came over and we discussed the project in great detail. Navid offered great ideas and feedback. I recently had several old and diseased tress cleared, and an old pine tree cut. I asked Navid to help me with replacing the trees with new trees. One of the key goals was to provide for privacy and Navid offered great ideas to accomplish that with various types of trees. The yard surrounds a pool which also offers some challenges. Once we selected the trees Navid and his team came in and performed the work in a few days and were careful to avoid hitting under ground pool piping and electric/audio cables. The trees have been growing well and Navid has continued to stay in touch to make sure that they are progressing well. in addition to the trees, the Outdoor Makeover team installed a drain near the pool to handle an area where water was puddling. They also helped repair an old drain I was having trouble with. I have had several experiences with Outdoor Makeover and highly recommend them when you are serious about making your yard look great.

Outdoor Makeover completed a major redesign of our backyard 3 years ago, to prevent flooding. That was excellent quality work and reviewed at that time. Since that time, a neighbor removed a number of trees and bushes resulting in a change in the rainwater flow from his property. This caused erosion and an extremely large hole a number of feet deep. Navid assessed the situation and suggested a solution. There were two possible routes to take. Either a repair for both properties or if necessary concentrating on mine only. Our neighbor rejected any involvement in the problem and we therefore had to go solo. The crew appeared on the agreed date and filled the hole with concrete and large stones. They reset the section of fence and expanded the "rock" drainage path of the water flow. Once again quality of work was excellent. They cleaned the area and washed the accumulated soil from the drainage path.

We moved in our home 2 years ago. Our backyard looked like the cover of Better Homes & Gardens - if it was published in the 80s. But it was 2014 and it needed some major work. Two landscape timber "staircases" in our sloped backyard were decades old, rotten, and unsafe, not to mention unsightly. The timber retaining walls at the top were also falling apart. The last owners left a playhouse at the bottom of the yard that our toddler has her eye on - yet another reason to get everything safe and looking great. We wanted to replace the timber with stone. We knew it would be expensive, so we took our time, did our research, read a lot of reviews, and got 3-4 quotes. We chose Outdoor Makeover because they had unanimously positive reviews and Navid was incredibly helpful during our estimate. His expertise and attention to detail were obvious. We felt very comfortable with him. Well, Navid and his crew just finished up, and they did a PHENOMENAL job! Not only was the project done in 4-5 days, but they also agreed to expand the work at my request to fix a section of an existing stone retaining wall that burst during recent storms, and re-route some gutter drains to help with standing water and erosion issues. The extra cost for these last minute things was very reasonable. The crew cleaned up after themselves, hauled away a dumpster full of refuse, and Navid even threw in some complimentary plants and pine straw. I never once felt nickeled and dimed. Besides the awesome finished product, Navid was a real pleasure to work with. He explained everything before, during, and after the work. He actually laid out the design with his crew while I was there, just to make sure it was exactly what I wanted. There were a few times he wanted to improve something they had already done. I'm pretty easygoing, so I told him he didn't have to go to the trouble, but he flat-out said: "I want this to be the best because it will have my name on it," - and he meant it. That's EXACTLY what you want to hear as a customer. While this was definitely the biggest landscaping/construction project we expect to ever do, my wife and I still have a lot of ideas for our front and back yards. I can't wait to see Navid and his crew at Outdoor Makeover make them a reality. They're our landscapers for life and I recommend them 110%! In fact, if I had one reservation at all about leaving this review, it's that I'm worried they'll get too popular and booked up and we won't be able to get them back out here soon! Luckily, I've already booked my next consultation with Navid to discuss "Phase 2" of creating the landscape of our dreams. HOORAY FOR OUTDOOR MAKEOVER!

We were very pleased with Navid's design decisions and project management. His team came in with all supplies and equipment on the first day and had everything demoed and ready to go within the first few hours. They had everything completed within 5 days. His team worked late hours as needed to complete the project in a timely manner and even worked in between rain showers on 2 of the days. They were friendly and very respectful. I would highly recommend Navid to anyone looking to improve their outdoor space. We were so pleased with his work that we already made plans to have his team out to do some sodding in the Spring.

Navid and the team at Outdoor Makeover did a great job with our landscape design and implementation. Our project started with a paid design agreement. This resulted in a beautiful, full-color, rendering of the plan for our entire yard. We chose to implement the project in phases and Outdoor Makeover was very flexible to work with us. Outdoor Makeover says they'll credit the cost of the design to any work they provide, but make sure you understand in advance that they will pro-rate the refund to the percentage of the design you implement at any point in time. This was not a huge deal for us but we definitely mis-understood the constraint. I seriously doubt that Outdoor Makeover will be your lowest cost option, but we were prepared to invest in quality of product and contractor experience. Navid and the team were very conscientious about our desires, availability, and meeting expectations. They work hard to over-communicate with the client via phone, txt, and email. All-in-all, we are exceptionally pleased with their work, feel we received value for our investment, and will recommend Outdoor Makeover to our friends and neighbors.

It didn't work out well. The design wasn't what I expected. They just took a sheet of paper and drew it out. It was a scratchpad. It was not a design. There were no additional charges. The guy that came out was good and professional. They should actually make a design. They should not just take a napkin and say, "Okay. This is what we think your yard will look like." It was just like taking a 8.5x11 piece of copy paper and scratching out, "Okay. We'll put bush here. We'll do this there. We'll do this here."

Navid's division of the company handled the landscaping and contract. Omid's division handled the deck repair which was extensive. Both Navid and Omid made themselves available to meet in a short time frame, and agreed to commence work shortly after our first meeting. Both crews were polite and professional. The crews showed up on time except understandably when there was a lot of rain. The actual work was excellent but also had creative touches which enhanced the appearance of the yard. Both crews took extra steps to meet my requests during our final walkthrough. I would recommend Outdoor Makerover and would also use them again.

Outstanding! Outdoor Makeover had done work for us 4 years ago in our back yard. They replaced a large (for our property) troublesome water feature and added stone accents around the yard. It looks as good today as it did when it was installed. Last week Navid, a partner, stopped by to say hi and check on us as he had a job in our neighborhood. As it happened, we were in the process of getting prices to remove a large inappropriately situated evergreen. We had been told that our best option was to cut the tree level with the ground and leave the stump as getting a stump grinder in the spot would be a problem. Navid, and I spoke about it and he said he could do it all. From there we spoke about our crumbling front (brick) steps. His ideas were creative and so we decided to go ahead and do the work. We already had a trusting relationship and his price sounded fair. They did not disappoint. The work was immediately tended to and we are very happy with the result. As in the past, they went out of their way to make sure we were happy with progress throughout the job. Flagstone was our replacement choice because we wanted to match some retaining walls in the yard. Navid, sent me photos of the flagstone he was looking at and finely had pallets of the top two choices sent to my house so I could choose live. The other was returned. This is typical (in our two experiences) of their above and beyond service approach. I also noticed as I interacted with the workers that they clearly enjoy working with the company are respected and cared for. I have no doubt that this contributes to the quality work.

We found Navid and Outdoor Makeover through Angie's List. We first met with another landscaping company but were not impressed with the lengthy process and lack of communication. Our experience with Outdoor Makeover was completely different. From the beginning, Outdoor Makeover was responsive, flexible, professional, and timely. We were able to schedule an appointment for Navid to come see the yard around our work schedules, and even though it was later in the evening, he met with us for a long time discussing our ideas and hopes. Budget was a concern for us, and while Outdoor Makeover was more than the previous quote, it was obvious that the quality of work was going to warrant the price. Navid was still great about working with our budget constraints. When it came time to perform the work, they were able to fit us in several days before we had visitors from out of town, so we could show off the new work in time. The project took two days, and all the workers were very courteous and professional. Navid showed up the first morning when the work began to oversee the project for several hours. The design in the front looks fantastic, and many of the neighbors stopped by to get business cards. The patio in the back is just what we were hoping for, and the quality of the work is outstanding. In addition to the work we were quoted, Navid's team did some extra work, including additional trimming of bushes that were not part of the work area, some irrigation fixes, and added extra sod around the patio that was not initially included. He also added a section of flowers on the other side of the yard, to even it out, even though it was also not originally included in the plan. He did all of this without an increase in the final cost. Overall, we have been thrilled with our experience with Outdoor Makeover, Navid, and the rest of the team. We have received countless compliments on the landscaping in the front and can't wait to make great use of the new patio in the back. We would recommend Outdoor Makeover to anyone and will certainly use them again for any future landscaping or hardscaping needs.

I brought out Navid a couple times for estimates but something else kept coming up that prevented us from moving forward. The 3rd time was the charm, though, but Navid was very patient with us. Navid understood my vision for a backyard and was able to bring it about as efficiently as possible (given our spring weather). He showed up everyday work was being done to be sure we were all on the same page about the work being done that day. He and his crew foreman were very focused on customer satisfaction. They even threw in a couple freebes to be sure we were absolutely satisfied...he noticed a drainage issue in the front yard that had been a problem for us for a while and added a drain to divert the water away from our house. The crew also moved a heavy cast concrete bench for us from to a new location in the backyard that had to first be leveled. It's been a few months now and all the water drainage issues seem to be solved and the new backyard is holding up well. We are very satisfied with the work Outdoor Makeover did for us and the customer service we received. We spoke with several other landscaping companies before selecting Outdoor Makeover and they are truly a cut above the rest. I would highly recommend them to anyone doing any residential landscaping work.

We had no idea what to do with our overgrown backyard in our new house, but Navid took the time to listen to what we wanted in our outdoor space and made a great design that suited those needs. After a few planning visits, we were ready to proceed but scheduling work is difficult due to our work travels. Navid and his crew rose to the challenge! They worked with us at every step, and really made the whole project happen in one weekend- amazing! The crew was on time, considerate of our neighbors (no early morning power tools on the weekend), courteous, professional, and most importantly did a great job. The stonework was great! Our family will enjoy this backyard for many years to come thanks to Outdoor Makeover!

Outdoor Makeover completed a full transformation of our Midtown backyard from the typical small postage stamp sized city lot to an urban oasis with hanging sings, a pool, firepit, plants, irrigation and lighting. Our design and installation experience was top notch, led by Navid who is both incredibly talented but also a businessman with strong integrity. Navid primary goal is to create spaces and environments that the owner wants to spend time in and he is incredibly successful at that and stands behind his work. Our home was recently highlighted on the Midotwn garden tour with rave reviews. We will be calling Navid and his crew back for our front yard!

Outdoor Makeover is the only landscaping company I will use in the future. If you have a job and you want it done right, this is the company you can trust to make it happen. I am still startled every day that I walk outside and see the transformation of my backyard. I can?t even believe it?s the same space. For years, our backyard has gone unused because it was such a disaster. I decided to redo the yard to make it a viable play place for my young son. But I knew we were facing a daunting list of issues. Among them: There was a large tree stump in the middle of the yard that had several sinkholes surrounding it. There were massive drainage issues due to rainwater runoff from the driveway. The level of the yard sloped dramatically, dropping more than 2 feet over a short distance. There were also mysterious bricks sprinkled throughout the yard, some half-buried, some not. Only weeds seemed to survive out in the yard, in part due to a lack of sunlight. There were also two less-than-kid-friendly bushes; one that attracted bees and the other that had large prickers on it. And the fence along one side of the yard was warped and falling down. When it came time to select a company for the job, I called Outdoor Makeover based on positive reviews from Angie?s List. I?m glad that I did. The owner, Navid, responded immediately to my inquiry. He personally came to my house and spent over an hour with me, discussing the space. He immediately had a vision for the design, but was able to adjust it quickly based upon my feedback. My wife and I both loved his ideas and we set the ball in motion. Despite the company?s busy summer schedule, Outdoor Makeover was able to fit me in within a few weeks. Within a few short days, the company had removed the tree stump (no small feat, given the size of the tree, and that it had been more than 100 years old), somehow completely leveled the yard, solved the drainage issue with a stylish dry creek bed, removed the dangerous bushes, took down a few trees to clear a path for additional sunlight, added several stone walls, installed a smart-looking stone path leading to our basement door, and laid down some high-quality sod that doesn?t require as much sunlight. In addition, Navid?s team went out of his way to help solve several long-standing issues for FREE. They helped move the DirecTV dish from the center of our yard to a less obtrusive spot (working with the DirecTV crew), added a new stone entryway to the backyard so there was a flow as soon as you stepped off the back deck, laid down mulch along the side of the house (much needed, but outside the scope of the project), and they did not charge us for all of the extra/unanticipated dirt that was needed to regrade the space. I?m guessing all of these items saved us over $1000. I was so happy with phase 1 of the project that I asked the company to install a privacy fence. I sent Navid a photo from the internet of the type of fence we wanted, and his carpentry team recreated it *exactly*! It is so much better looking than what we had before? and stronger, too. And he did not charge me more than the cost of a basic fence, even though the design was much more intricate? and he had to call in his ?A Team? to get it done. I can?t say enough about the level of customer service throughout. Navid was in touch with me daily about the project, to make sure I was more than 100% satisfied. His crew was extremely professional and would ask for feedback as the job progressed. As I told Navid afterward, I appreciated the fact that he made me feel like my job was the most important one on his plate, even though I?m sure he had much bigger ones that he was working on. One final -- and very important -- note: I share a driveway with my neighbors, and they couldn?t speak more highly of the crew, and their professionalism. It made a concerted effort to be considerate and minimize the overall impact -- keeping their side of the driveway clear, and paying extra attention to the final cleanup. To sum up my overall experience: I couldn?t be happier with the final product. And more importantly, neither could my son. He has a fantastic space in which to play, instead of being forced to walk down the street to the nearest park. I plan to use Outdoor Makeovers again in the near future when tackling my back deck and the front yard. I can?t recommend them more highly.

At our initial meeting, in addition to looking at the property with us, Navid took the time to understand how we would like to use the yard, to really get a feel for what we would need. He came up with a complete landscaping plan for the front, side and back yards. One of our neighbors had some concerns about all of the changes. Navid came out to meet with him and was able to suggest some modifications that would address his concerns. The project included removal of most existing landscaping, including some trees, shrubs and sod. Navid was able to move several large shrubs and modified the design to incorporate them. The backyard was raised through the addition of a retaining wall and truckloads of soil. A functional dry creek bed was added to improve drainage. The design also featured a stone fire pit with seating wall and stepping stone walkway. The beds in the front and side yard were redesigned for both visual interest and privacy concerns. Landscape lighting was added to accentuate the house and plantings. During the project we encountered some unforeseen problems, especially with drainage issues. In each case Navid discussed the various solutions available and helped us pick cost-effective alternatives. Navid was regularly on-site to address our questions and very responsive when we needed to talk to him. Navid was also dedicated to getting it right and continually incorporated our input into the project. The project was originally scheduled to take 3 weeks. Due to weather delays and unforeseen issues, it ended up stretching to more than 6 weeks. However, this project could have easily taken months were it not for the size of the crews that worked on it each day. In the end, we were thrilled with the way our yard turned out and would highly recommend Outdoor Makeover.

I couldn't be happier with the experience and outcome. Navid is dedicated and committed to customer service. This is also apparent with his team. His second in command, Joe, was also amazing. Navid was available 24/7 to respond to calls and come on site to manage the crew and address any questions I had. I would highly recommend you consider Outdoor makeover for your landscaping needs.

Seemed to have customer service and quality as high priority throughout the quoting process. I did not have this vendor do the project so I can not comment on my personal experience with actual work done, however they did escort me to the sites of previous and in-progress projects and the work examples were very nice.

I made a mistake hiring Outdoor Makeover. I had a 26 year old garden that needed extensive renovation. My yard had originally been designed by a landscape architect 26 years ago. Fifteen years ago, I had employed another architect to make substantial improvements. But the years had taken their toll and I needed substantial work including: 1. The supply line for my pond and waterfall needed to be replaced. 2. I needed two retaining walls replaced. 3. I needed a stairway and walkway to be constructed. 4. I needed fencing installed. 5. I needed the lighting systems to be upgraded. 6. I needed substantial planting in beds and elsewhere where the plants had become "tired." Outdoor makeover advertised that they had expertise in all of these areas and I was willing to pay a general contractor to supervise and manage the entire project. Navid got off to a bad start by arriving late to our initial planning session?so late that it was after dark so we could not even see sections of the yard where we wanted work done. But it got worse after he arrived. Navid did not want to listen to our needs and did not want to understand the architectural plan that we were hiring him to renovate. Navid wanted to sell cookie cutter projects, like pergolas and fire pits, and the like, even though none fit our needs. I can?t offer a logical explanation why we proceeded after the frustration of the initial planning sessions, but we did. It took literally months and innumerable call backs to get the pond work completed and the waterfall functioning. All of the leaks that Outdoor Makeover had left (and then left again, and left again?) were eventually cured. But even today the new white piping runs above ground, and is an eyesore. But I am stuck and plan to hire someone else to perform plantings to disguise it. One retaining wall that they installed did come out beautiful. But the other retaining wall that was installed is poured concrete. Navid had promised to do his best to match the existing stucco which is gray, but instead of trying to match it, he just used some white stucco that was evidently left over from another job. The stairway and fencing were installed to my satisfaction. The lighting systems were generally installed to my satisfaction, but oddly, near the end of the project, Navid insisted that I needed a new transformer to power it, which was a change order. The real disaster were the plantings. Navid literally destroyed the architectural plan of my front yard. We had a large planting of abelia grandiflora that had matured for 26 years and provided a privacy screen between the house and the street. Navid wanted to remove that privacy screen (to this day his reasoning remains a mystery). I literally had to argue with him about that to preserve that planting (remember how I began by noting his difficulty with listening). I finally conceded that he could prune them back to eliminate the legginess. One day during the process I went out to discover that he had pruned them back to nubs that are now going to require years of new growth to reestablish the privacy screen that I had enjoyed for many years. However, attempting to be fair, Navid did installed a little walkway with a bench that is a particular favorite of my wife. Unfortunately, it is surrounded by one of the bare areas of the yard The plantings that Navid did install were all tiny one gallon specimens. I have never installed one gallon specimens before. In my past yard upgrades, I have always installed three to five gallon specimens. Navid promised that if any plants died he would replace them. Well we are now months post project and we have completely bare areas in the yard. We have planters that are entirely empty. We notified Navid of the planting issues and he suggested that we take pictures of the dead plants and he would replace them in the fall. I understand waiting until the fall for plantings, but I do not understand a contractor that insists that we do his job of documenting the shortcomings of his work for his convenience. One frustration that I experienced throughout the project was that Navid wanted to delegate the job of quality control to me. The most blatant example was with the pond. Navid hired a subcontractor to do that work. If I had initially known that he lacked the expertise to do the pond work we would not have hired him, because we saw the pond renovation as the most important part of the project. Navid never bothered to inspect the work done by his subcontractor. As far as Navid was concerned, that was my job. I tried to explain to Navid on several occasions, that I had employed him as the general contractor and that it was not a job that I was interested in. But to no avail. I have decided that dealing with Navid is simply not worth the aggravation, and this fall will hire another contractor to finish the work that we had hired Navid to do last fall.

Working with Navid was great. We got several other quotes, and Navid was the only person who said he could raise our lawn and get it level without having to terrace it or put a retaining wall in the middle of it. He showed up and did the design, talked with us, and making suggestions to get what we wanted. This all happened at the end of 2014, while we were securing funding and waiting until the conditions were right for the job. Once it was time to start, Navid and his crew came out and did the job quickly - not like other contractors I've worked with that start a job in order to get you locked in and then disappear for weeks. Once started, he had his crew here working all day for several days until everything was level. We had to change the design at the last minute on the poured concrete pads, but it was because Navid himself was at the job site (not just his crew), and once he looked at how it was coming together he saw it would look better and be more functional with the new design. I was hesitant, but let him do it since he was the professional, and I'm glad I did - it looks great now! We did end up using a few more truckloads of dirt than estimated, but Navid absorbed the cost of half of them, and also worked to use other dirt from the lower area of the yard to minimize the amount of extra dirt needed. As we were going over budget, Navid made some suggestions for work I could do myself (bury one of the drain pipes, take down a tree) that would help save money and stay closer to the original budget. I appreciated this greatly, as I don't mind doing some of the 'grunt work' myself. This is work he could have easily done and charged me for without ever mentioning it to me, so i felt like he really was working with me to maintain my budget. Once level, we let the yard settle for a few months before we laid the sod. When it was time, we called Navid and he and his crew came out quickly (they were delayed a few times due to weather - not his fault) and got the yard finished up in about a day. He also sat with us and drew up a design for plants to put in the new beds around the yard that he added. All in all, everything went great. Navid definitely isn't the cheapest landscaper to work with - but I learned my lesson last year with cheap contractors. You get what you pay for. As far as price/quality ratio, Navid can't be beat. He did lots of work above and beyond, we discussed doing some work next year in my front yard as well, and he had his crew move some rocks and lay some pine straw in the front yard free of charge in order to help hide the worst of the current conditions, all without me even having to ask - just because he knew how much I hated looking at those features! I also had a concern about how one or two pieces of sod were coming in 6 weeks after they were laid - I called Navid and he came over that very day (again, no charge!) to look at it and make sure everything was good (it was, just need some sand to raise a patch up). Navid was great to work with - very personable and outgoing, and he did amazing work. He'll be the first person I call for my next outdoor project.

They did a very nice job. We didn't really have a lot of other providers to compare prices with, so they might have been a little bit on the pricier side. They completed the work for us and it was about $4,500.

When we first reached out to Outdoor Makeover, our home was in bad shape. We had found a previous contractor on Angie's List who had completed only a portion of the work they had promised on our project and left our house in shambles. One of the areas in most extreme disrepair was a below grade storage area. Every time it would rain, water would pour in excess into the space leaving it wet, muddy and full of mold and mildew. After firing our worthless, no-good, thief of a contractor, we searched for weeks in an effort to find the right landscape / hardscape company to complete the job. Sounds like an easy task, but after receiving visits from several contractors, we still were not satisfied not only with the options presented, but with the time frames that we were being provided; being in the heart of the renovation season, landscape companies all seemed to be booked and were not sensitive to the urgency of our project. Enter Navid and the Outdoor Makeover team. Upon calling and providing a description of our challenges, Navid was at our house within 24 hours despite his extremely busy schedule. As a matter of fact, he offered to come during evening hours making it convenient for us while extending his workday well past 9 pm. After surveying the site, Navid provided his expert opinion and knew exactly how to address the issue by extending a retention wall and installing a drainage system to properly divert water away from the house. In addition, he had the aesthetic vision, sketched up the solution, and provided a firm timeline of when he and his crew could perform the work (within days despite a full workload he already had). Ultimately, before Navid left my house that evening I had a firm scope and estimate in my hands and full confidence that Outdoor Makeover was the right company to perform the job. Work commenced exactly on schedule and the labor crew conducted themselves extremely professionally, from a technical perspective as well as excellent customer service. They maintained a clean work space and performed extremely efficiently. These guys knew exactly what they were doing. Part of this can be attributed to them being highly skilled, but they also had on site direction provided by Navid who was sure to be there to manage the efforts and ensure that the project was going smoothly. In addition to the agreed upon scope, they even trenched an additional drainage line free of charge. I won't say that Outdoor Makeover was the least expensive solution, but they certainly brought the greatest value to the project. Anything less would have been insufficient. So far the solution has performed flawlessly and we have had no water penetration at all. Outdoor Makeover certainly exceeded all expectations on our drainage and retention wall project and I would highly recommend them to anybody requiring landscape or hardscape services.

The job is beautiful and exceeded our expectations. Navid was very active in determining our wishes and designing the project as well as making sure everything was done to our satisfaction. He went above and beyond when we asked for some modifications. I was a bit nervous on the cost, not being familiar with planting and rock costs so I added up what it would have cost me to buy the plants myself. I was very surprised that it almost equalled the total cost charged for the plantings. I was also nervous on whether the water would be routed properly. My patio was being swamped during every rain with dirt carried on it. Outdoor Makeover totally corrected this and gave me my patio back. I greatly appreciated the professionalism of Navid and his crew. He was very responsive and jumped on every request and question. Great guy and a great company. I highly recommend Outdoor Makeover and I will be using them in future projects.

The yard looks good, but it was very difficult to work with Navid. He was very casual - he put trans music on while sketching on a notebook sheet of paper. He was condescending about our yard, space, and budget. He forgot to plant tulips, as was included in our contract, and was upset that he had to come back to do this - and guilted my husband into planting them with him. Additionally, I feel that some of the work was lazy - I found a pile of rocks behind an oak tree that he placed there from digging up - rather than disposing of them - an extra fee of $800 that we paid for him to take out rocks from the backyard. The last point was he was very back and forth on price - he never gave us the Angie's list discount - it was for "things that come up" - yet when the rock disposal came up, it couldn't be taken out of that. He also asked for more money because he did such a great job, when we were paying our final bill - didn't say "I need $$ to cover XYZ" but just said "you know, if you want to pay me more because I did so much for you, you can" and stayed in our house for nearly 30 minutes repeating what a great job he did and suggesting we give him more money. Our yard does look good and he was responsive - but I would not work with him again because he was unprofessional and made both my husband and I uncomfortable.