Outdoor Makeover & Living Spaces

Navid and his team took our back yard from ?DRAB? to a tranquil outdoor paradise. When we met with Navid, the owner, he gave us a very detailed plan and worked with our budget. We had some significant drainage issues and he worked with us every step of the way. We trusted him to make sure our drainage issues would be a thing of the past. The work was done in a timely manner. Navid isn't onsite all day every day, but he came by everyday. His Project Manager, was onsite during the entire project and headed up the crews. He is a highly knowledgeable and they do not cut corners. I was amazed at all of the instructions that passed between the crew and nothing was forgotten. Their attention to detail was exceptional. We are so please with the quality of work that was done.  They were professional and punctual.  We loved the end result.  Any questions or concerns we had were addressed immediately.  We could not be happier. Our project consisted of drainage, re-grading and new sod in the back yard.  We also remodeled our front and back yard with a new landscape design, river rock bed, bolders, and stone steeping stones.  In the end, we have a beautiful back yard without standing water that is a tranquil oasis that we enjoy every day. We still have future phases planned as we had to stay within budget and we will have Navid and his crew handle them. If you're considering making an investment in your property, call Outdoor Makeover. They won't be the least expensive bid you will get, but you won't get upcharged to death for every little thing as Navid really bids his jobs carefully so you have a true idea of the cost and scope.

 We just bought our first place and want to turn our small back yard into place where we can relax with friends and two cats. Our yard had a care concrete slab and a non-exitent lawn and neither of us has much experience in yard work. Outdoor makeover was our first choice after reading their raving reviews on Angie’s List and they delivered! We haven’t moved into our new place when we decided to contact Navid for our backyard. He worked with our schedule and meet with us on a Sunday afternoon for the first initla meeting. He spent almost 2 hours getting to know us, listening to our needs and came up with a design that fits our skill levels and vision. We decided to hire him but the initial design was over our budget. Navid came back on a weekday night – again, to work with our schedule – and spent another 2 hours or so to talk with us and come up with a new design. He was generous with his expertise when we needed help and open-minded when we were particular with our preference. Finally we decided on expanding the small concrete, add pavers and a pergola, add a small lawn and surround the perimeter with azalea, hydrangea & tea olive, which smells amazing!

Once we decided on a design, Navid was able to start the project within days. His crew swarmed our tiny back yard and knocked out the job in 3 working days. We were moving to our new place the same day that Navid’s crews started working. They were accomendating when we needed them to adjust their work plan to make space for the moving truck. They were also professional and did not turn on the music until 10am, which is much appreciated in a quiet neighborhood. Navid found out that he had to order extra soil & concrete for this project but absorbed the cost himself. Through out the process Navid texted us daily, came by every day to walk us through the project and asked for feedbacks. It was hard to come up with anything that we were not satisfied though! We were pleasantly surprised by Navid’s attention to detail and his dedication to make sure that we are satisfied with his work.

 

After Navid and his team has finished the process, our back yard is oh-so-gorgeous – and Navid mulched the front yard for us, too! Our neighbor who loves gardening came by to complement our back yard. For this phase of our project, we only worked with Navid and will work with the 2nd Makeover Brothers, Omid for the next phase. Not only did Navid delivered a beautiful backyard, he kept the entire process seamless & pleasant. We will definitely hire them again in the future!

 

Wish there were more than 5 stars.  Our home was new construction when we moved in and we initially used a different landscaper to upgrade the builder landscaping.  Three years later, the plants that did survive were not thriving and the landscape fell short of what the house deserved. Navid came through with an incredible vision that truly transformed our outdoor spaces.  The quality and variety of the plants is top-notch.  The entire team was professional in every way, working non-stop while on site.  All our neighbors were impressed with the team's work ethic and the final results. One neighbor, himself a developer, said he had seen a lot of landscapers in his time, but that Navid's group exceeded them all.  Every time I drive up to my house, I am amazed that it is my yard and so grateful that we found Outdoor Makeover.  Run, don't walk, to schedule a consultation with Navid and Outdoor Makeover!!!

This is a rare type of review... because it's as much about the excellent and talented work Navid provided to us as well as his extraordinary response when things didn't go as planned. At every stage of the process Navid went above and beyond to ensure that we walked away satisfied.
After several days of grueling work spent bringing Navid's vision for our backyard space to life the work was done! Navid had been on point with punctuality and responsiveness. Our backyard was beautiful and everything I had hoped it to be from the drawings and description preceding! Clearly Navid is a very talented and knowledgeable landscaping professional. The dry creek riverbed flowed organically through the space, the stones were set, the colors were great and Navid had even transplanted a tree and added a stepping bridge as a bonus! I felt like it was money well spent towards improving our property value as well as protecting it against a water runoff from our neighbors (we are located at the bottom of a grade). 
Fast forward a week or so and after torrential downpours our entire backyard had flooded with neighboring debris and water. The icing on the cake was the 4' of water in our basement. I called Navid up asking him about his thoughts regarding the just finished landscaping possibly contributing to the water situation and feeling pretty bummed that I had just spent a lot of money to attempt to mitigate the very situation that had just occurred. The first words from Navid after I explained the situation and my concerns were "I've got your back." I think I almost cried... Navid came out to our property immediately and together we were able to figure out the water backup was due to a clogged city water drain and that all of the efforts that had already been put into landscaping had likelyhelped the situation from being much worse!
I was so blown away that Navid immediately jumped into the fray with me to identify the problem that we were facing and help me come up with ways to fix it even though it was not his responsibility to do so as it wasn't a result of his work. Furthermore, after the water receded and we got everything under control Navid going above and beyond sent out his crew to individually take out, pressure wash and reset every individual stone in the dry creek bed that had been impacted with sludge and mud from the flooding. 
You don't find many individuals like Navid. And if you find yourself lucky enough to do business with him know that you are in exceptional hands.

Mission Accomplished!

Our Landscape Needs:
We had to replace 2 trees that had died in our front yard (as required by homeowners association)
We had developed major erosion issues
We had builder grade overgrown 15 year old landscaping that needed to be updated

Our Landscape Contractor Search:
We searched high & low, far & wide, and we talked to about 5 different landscape contractors.
Our #1 concern was making sure that any drainage issues that we tried to resolve would not cause a greater problem, so it was important that we hired someone with extensive knowledge of drainage and erosion control.
We paid for a full yard design with one company, and although the design was good and met my requirements, it just didn't seem to have the flow or quality that we wanted.

Hiring Outdoor Makeover:
When we contacted Outdoor Makeover and talked to Navid, it became clear during the design process that he kept our yard priorities front and center. Navid put together a complete hand-drawn yard design for us, and we are so glad we went thru that process. This made the installation process go quite smoothly!

After we hired Navid, we continued to walk the property to make sure that we were on the same page about the changes that would take place. During this process, he located a drainage issue that we had not noticed before where water was running off of our driveway toward the front steps. We hired a company to secure the steps, and Navid altered our drainage design to make sure this would not be a problem again. This is the attention to details that Navid and his team have demonstrated for us throughout this process!

In addition, Navid invited us to go out to the stone yard to pick out the new stones and pavers that would be placed in our yard. This was a fun process and helped ease our mind knowing that what we were purchasing was exactly what we wanted!

Installation:
Navid promised that the job would take 2 days, and it did. His crew was EXTREMELY good at their job! They were highly skilled, neat, and made sure that any major decisions were consulted with us before proceeding. This level of detail helped us know that when the job was completed that we would be happy with the end result.

Navid walked the property with us many times during the install and consulted us on details to make sure that a rock or a plant or a bed was outlined just the way we envisioned. Any feedback that we gave him, he considered and was able to work with us to make sure we were 100% satisfied.

Completion:
When the job was complete, it was exactly a beautiful outdoor makeover to be proud of! I consider myself a picky person that often envisions something not easily captured, so I usually end up with finished products that are close to what I expected, but something is off or not quite right. I can HONESTLY say that every feature of our lovely new front yard is EXACTLY how I wanted it to be. HIRE Outdoor Makeover! You won't be sorry!

I have worked with Navid and Omid several times and continue to be impressed by their skill and professionalism.  Outdoor Makeover is the best in the business.  Navid came over and we discussed the project in great detail.  Navid offered great ideas and feedback.  I recently had several old and diseased tress cleared, and an old pine tree cut.  I asked Navid to help me with replacing the trees with new trees.  One of the key goals was to provide for privacy and Navid offered great ideas to accomplish that with various types of trees.  The yard surrounds a pool which also offers some challenges.  Once we selected the trees Navid and his team came in and performed the work in a few days and were careful to avoid hitting under ground pool piping and electric/audio cables.  The trees have been growing well and Navid has continued to stay in touch to make sure that they are progressing well.  in addition to the trees, the Outdoor Makeover team installed a drain near the pool to handle an area where water was puddling.  They also helped repair an old drain I was having trouble with.  I have had several experiences with Outdoor Makeover and highly recommend them when you are serious about making your yard look great.

Outdoor Makeover completed a major redesign of our backyard 3 years ago, to prevent flooding.  That was excellent quality work and reviewed at that time. 

Since that time, a neighbor removed a number of trees and bushes resulting in a change in the rainwater flow from his property.  This caused erosion and an extremely large hole a number of feet deep.  Navid assessed the situation and suggested a solution.  There were two possible routes to take.  Either a repair for both properties or if necessary concentrating on mine only.  Our neighbor rejected any involvement in the problem and we therefore had to go solo.

The crew appeared on the agreed date and filled the hole with concrete and large stones.  They reset the section of fence and expanded the "rock" drainage path of the water flow.  Once again quality of work was excellent.  They cleaned the area and washed the accumulated soil from the drainage path.

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We moved in our home 2 years ago. Our backyard looked like the cover of Better Homes & Gardens - if it was published in the 80s. But it was 2014 and it needed some major work. 
Two landscape timber "staircases" in our sloped backyard were decades old, rotten, and unsafe, not to mention unsightly. The timber retaining walls at the top were also falling apart. The last owners left a playhouse at the bottom of the yard that our toddler has her eye on - yet another reason to get everything safe and looking great.
We wanted to replace the timber with stone. We knew it would be expensive, so we took our time, did our research, read a lot of reviews, and got 3-4 quotes. We chose Outdoor Makeover because they had unanimously positive reviews and Navid was incredibly helpful during our estimate. His expertise and attention to detail were obvious. We felt very comfortable with him.
Well, Navid and his crew just finished up, and they did a PHENOMENAL job! Not only was the project done in 4-5 days, but they also agreed to expand the work at my request to fix a section of an existing stone retaining wall that burst during recent storms, and re-route some gutter drains to help with standing water and erosion issues. The extra cost for these last minute things was very reasonable. The crew cleaned up after themselves, hauled away a dumpster full of refuse, and Navid even threw in some complimentary plants and pine straw. I never once felt nickeled and dimed.
Besides the awesome finished product, Navid was a real pleasure to work with. He explained everything before, during, and after the work. He actually laid out the design with his crew while I was there, just to make sure it was exactly what I wanted. There were a few times he wanted to improve something they had already done. I'm pretty easygoing, so I told him he didn't have to go to the trouble, but he flat-out said: "I want this to be the best because it will have my name on it," - and he meant it. That's EXACTLY what you want to hear as a customer. 
While this was definitely the biggest landscaping/construction project we expect to ever do, my wife and I still have a lot of ideas for our front and back yards. I can't wait to see Navid and his crew at Outdoor Makeover make them a reality. They're our landscapers for life and I recommend them 110%! In fact, if I had one reservation at all about leaving this review, it's that I'm worried they'll get too popular and booked up and we won't be able to get them back out here soon! Luckily, I've already booked my next consultation with Navid to discuss "Phase 2" of creating the landscape of our dreams.
HOORAY FOR OUTDOOR MAKEOVER!

We were very pleased with Navid's design decisions and project management.  His team came in with all supplies and equipment on the first day and had everything demoed and ready to go within the first few hours.  They had everything completed within 5 days.  His team worked late hours as needed to complete the project in a timely manner and even worked in between rain showers on 2 of the days.  They were friendly and very respectful.  I would highly recommend Navid to anyone looking to improve their outdoor space.  We were so pleased with his work that we already made plans to have his team out to do some sodding in the Spring.

Navid and the team at Outdoor Makeover did a great job with our landscape design and implementation. Our project started with a paid design agreement. This resulted in a beautiful, full-color, rendering of the plan for our entire yard. We chose to implement the project in phases and Outdoor Makeover was very flexible to work with us. 
Outdoor Makeover says they'll credit the cost of the design to any work they provide, but make sure you understand in advance that they will pro-rate the refund to the percentage of the design you implement at any point in time. This was not a huge deal for us but we definitely mis-understood the constraint.
I seriously doubt that Outdoor Makeover will be your lowest cost option, but we were prepared to invest in quality of product and contractor experience. Navid and the team were very conscientious about our desires, availability, and meeting expectations. They work hard to over-communicate with the client via phone, txt, and email.
All-in-all, we are exceptionally pleased with their work, feel we received value for our investment, and will recommend Outdoor Makeover to our friends and neighbors.

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It didn't work out well. The design wasn't what I expected. They just took a sheet of paper and drew it out. It was a scratchpad. It was not a design. There were no additional charges. The guy that came out was good and professional. They should actually make a design. They should not just take a napkin and say, "Okay. This is what we think your yard will look like." It was just like taking a 8.5x11 piece of copy paper and scratching out, "Okay. We'll put bush here. We'll do this there. We'll do this here."

Navid's division of the company handled the landscaping and contract. Omid's division handled the deck repair which was extensive.

Both Navid and Omid made themselves available to meet in a short time frame, and agreed to commence work shortly after our first meeting.

Both crews were polite and professional. The crews showed up on time except understandably when there was a lot of rain. The actual work was excellent but also had creative touches which enhanced the appearance of the yard. Both crews took extra steps to meet my requests during our final walkthrough.

I would recommend Outdoor Makerover and would also use them again.

Outstanding!
Outdoor Makeover had done work for us 4 years ago in our back yard.  They replaced a large (for our property) troublesome water feature and added stone accents around the yard.  It looks as good today as it did when it was installed.
Last week Navid, a partner, stopped by to say hi and check on us as he had a job in our neighborhood.  As it happened, we were in the process of getting prices to remove a large inappropriately situated evergreen.  We had been told that our best option was to cut the tree level with the ground and leave the stump as getting a stump grinder in the spot would be a problem.
Navid, and I spoke about it and he said he could do it all.  From there we spoke about our crumbling front (brick) steps.  His ideas were creative and so we decided to go ahead and do the work.  We already had a trusting relationship and his price sounded fair.
They did not disappoint.  The work was immediately tended to and we are very happy with the result.
As in the past, they went out of their way to make sure we were happy with progress throughout the job.  Flagstone was our replacement choice because we wanted to match some retaining walls in the yard.  Navid, sent me photos of the flagstone he was looking at and finely had pallets of the top two choices sent to my house so I could choose live.  The other was returned.
This is typical (in our two experiences) of their above and beyond service approach.  I also noticed as I interacted with the workers that they clearly enjoy working with the company are respected and cared for.  I have no doubt that this contributes to the quality work.

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We found Navid and Outdoor Makeover through Angie's List. We first met with another landscaping company but were not impressed with the lengthy process and lack of communication. Our experience with Outdoor Makeover was completely different. From the beginning, Outdoor Makeover was responsive, flexible, professional, and timely. We were able to schedule an appointment for Navid to come see the yard around our work schedules, and even though it was later in the evening, he met with us for a long time discussing our ideas and hopes. Budget was a concern for us, and while Outdoor Makeover was more than the previous quote, it was obvious that the quality of work was going to warrant the price. Navid was still great about working with our budget constraints.

When it came time to perform the work, they were able to fit us in several days before we had visitors from out of town, so we could show off the new work in time. The project took two days, and all the workers were very courteous and professional. Navid showed up the first morning when the work began to oversee the project for several hours. The design in the front looks fantastic, and many of the neighbors stopped by to get business cards. The patio in the back is just what we were hoping for, and the quality of the work is outstanding.

In addition to the work we were quoted, Navid's team did some extra work, including additional trimming of bushes that were not part of the work area, some irrigation fixes, and added extra sod around the patio that was not initially included. He also added a section of flowers on the other side of the yard, to even it out, even though it was also not originally included in the plan. He did all of this without an increase in the final cost.

Overall, we have been thrilled with our experience with Outdoor Makeover, Navid, and the rest of the team. We have received countless compliments on the landscaping in the front and can't wait to make great use of the new patio in the back. We would recommend Outdoor Makeover to anyone and will certainly use them again for any future landscaping or hardscaping needs.

I brought out Navid a couple times for estimates but something else kept coming up that prevented us from moving forward.  The 3rd time was the charm, though, but Navid was very patient with us.  Navid understood my vision for a backyard and was able to bring it about as efficiently as possible (given our spring weather).  He showed up everyday work was being done to be sure we were all on the same page about the work being done that day.  He and his crew foreman were very focused on customer satisfaction.  They even threw in a couple freebes to be sure we were absolutely satisfied...he noticed a drainage issue in the front yard that had been a problem for us for a while and added a drain to divert the water away from our house.  The crew also moved a heavy cast concrete bench for us from to a new location in the backyard that had to first be leveled.
It's been a few months now and all the water drainage issues seem to be solved and the new backyard is holding up well.  We are very satisfied with the work Outdoor Makeover did for us and the customer service we received.  We spoke with several other landscaping companies before selecting Outdoor Makeover and they are truly a cut above the rest.
I would highly recommend them to anyone doing any residential landscaping work.

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We had no idea what to do with our overgrown backyard in our new house, but Navid took the time to listen to what we wanted in our outdoor space and made a great design that suited those needs.  After a few planning visits, we were ready to proceed but scheduling work is difficult due to our work travels.  Navid and his crew rose to the challenge!  They worked with us at every step, and really made the whole project happen in one weekend- amazing!  The crew was on time, considerate of our neighbors (no early morning power tools on the weekend), courteous, professional, and most importantly did a great job.  The stonework was great!  Our family will enjoy this backyard for many years to come thanks to Outdoor Makeover!

Outdoor Makeover completed a full transformation of our Midtown backyard from the typical small postage stamp sized city lot to an urban oasis with hanging sings, a pool, firepit, plants, irrigation and lighting. Our design and installation experience was top notch, led by Navid who is both incredibly talented but also a businessman with strong integrity. Navid primary goal is to create spaces and environments that the owner wants to spend time in and he is incredibly successful at that and stands behind his work. Our home was recently highlighted on the Midotwn garden tour with rave reviews. We will be calling Navid and his crew back for our front yard!

Outdoor Makeover is the only landscaping company I will use

in the future. If you have a job and you want it done right, this is the

company you can trust to make it happen.



I am still startled every day that I walk outside and see

the transformation of my backyard. I can?t even believe it?s the same space.



For years, our backyard has gone unused because it was such

a disaster. I decided to redo the yard to make it a viable play place for my

young son. But I knew we were facing a daunting list of issues. Among them: There

was a large tree stump in the middle of the yard that had several sinkholes surrounding

it. There were massive drainage issues due to rainwater runoff from the

driveway. The level of the yard sloped dramatically, dropping more than 2 feet

over a short distance. There were also mysterious bricks sprinkled throughout

the yard, some half-buried, some not. Only weeds seemed to survive out in the

yard, in part due to a lack of sunlight. There were also two less-than-kid-friendly

bushes; one that attracted bees and the other that had large prickers on it. And

the fence along one side of the yard was warped and falling down.



When it came time to select a company for the job, I called

Outdoor Makeover based on positive reviews from Angie?s List. I?m glad that I did.



The owner, Navid, responded immediately to my inquiry. He

personally came to my house and spent over an hour with me, discussing the

space. He immediately had a vision for the design, but was able to adjust it

quickly based upon my feedback. My wife and I both loved his ideas and we set

the ball in motion.



Despite the company?s busy summer schedule, Outdoor Makeover

was able to fit me in within a few weeks. Within a few short days, the company

had removed the tree stump (no small feat, given the size of the tree, and that

it had been more than 100 years old), somehow completely leveled the yard,

solved the drainage issue with a stylish dry creek bed, removed the dangerous

bushes, took down a few trees to clear a path for additional sunlight, added

several stone walls, installed a smart-looking stone path leading to our

basement door, and laid down some high-quality sod that doesn?t require as much

sunlight.



In addition, Navid?s team went out of his way to help solve

several long-standing issues for FREE. They helped move the DirecTV dish from

the center of our yard to a less obtrusive spot (working with the DirecTV crew),

added a new stone entryway to the backyard so there was a flow as soon as you

stepped off the back deck, laid down mulch along the side of the house (much

needed, but outside the scope of the project), and they did not charge us for all

of the extra/unanticipated dirt that was needed to regrade the space. I?m

guessing all of these items saved us over $1000.



I was so happy with phase 1 of the project that I asked the

company to install a privacy fence. I sent Navid a photo from the internet of

the type of fence we wanted, and his carpentry team recreated it *exactly*! It

is so much better looking than what we had before? and stronger, too. And he

did not charge me more than the cost of a basic fence, even though the design

was much more intricate? and he had to call in his ?A Team? to get it done.



I can?t say enough about the level of customer service

throughout. Navid was in touch with me daily about the project, to make sure I

was more than 100% satisfied. His crew was extremely professional and would ask

for feedback as the job progressed. As I told Navid afterward, I appreciated

the fact that he made me feel like my job was the most important one on his

plate, even though I?m sure he had much bigger ones that he was working on.



One final -- and very important -- note: I share a driveway

with my neighbors, and they couldn?t speak more highly of the crew, and their

professionalism. It made a concerted effort to be considerate and minimize the

overall impact -- keeping their side of the driveway clear, and paying extra

attention to the final cleanup.



To sum up my overall experience: I couldn?t be happier with

the final product. And more importantly, neither could my son. He has a

fantastic space in which to play, instead of being forced to walk down the

street to the nearest park.



I plan to use Outdoor Makeovers again in the near future when

tackling my back deck and the front yard. I can?t recommend them more highly.

At our initial meeting, in addition to looking at the property with us, Navid took the time to understand how we would like to use the yard, to really get a feel for what we would need. He came up with a complete landscaping plan for the front, side and back yards. One of our neighbors had some concerns about all of the changes. Navid came out to meet with him and was able to suggest some modifications that would address his concerns. 
The project included removal of most existing landscaping, including some trees, shrubs and sod. Navid was able to move several large shrubs and modified the design to incorporate them. The backyard was raised through the addition of a retaining wall and truckloads of soil. A functional dry creek bed was added to improve drainage. The design also featured a stone fire pit with seating wall and stepping stone walkway. The beds in the front and side yard were redesigned for both visual interest and privacy concerns. Landscape lighting was added to accentuate the house and plantings.
During the project we encountered some unforeseen problems, especially with drainage issues. In each case Navid discussed the various solutions available and helped us pick cost-effective alternatives. Navid was regularly on-site to address our questions and very responsive when we needed to talk to him. Navid was also dedicated to getting it right and continually incorporated our input into the project.
The project was originally scheduled to take 3 weeks. Due to weather delays and unforeseen issues, it ended up stretching to more than 6 weeks. However, this project could have easily taken months were it not for the size of the crews that worked on it each day. 
In the end, we were thrilled with the way our yard turned out and would highly recommend Outdoor Makeover.

I couldn't be happier with the experience and outcome.  Navid is dedicated and committed to customer service.  This is also apparent with his team.  His second in command, Joe, was also amazing.  Navid was available 24/7 to respond to calls and come on site to manage the crew and address any questions I had. I would highly recommend you consider Outdoor makeover for your landscaping needs.