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North Atlanta Pool Service Inc

Pool and Spa Service, Pool Sales Construction and Installation, Pavers and Hardscaping,

About us

North Atlanta Pool Services, Inc was formed in December of 1987 by Jim Morgan. Prior to this, Jim was involved in all aspects of the swimming pool service industry. He worked for a pool company during the summer while he was in high school and thru college. In early 1987, Jim tried to buy the company he was working for as the owner was looking to get out. Fortunately, a deal could not be struck and North Atlanta Pool Services, Inc. (NAPSI) was born. We have always prided ourselves on fast responses to requests, knowledgeable service techs and mechanics and top notch products and services. We will respond to any request after office hours or on weekends. Our clients know that they can trust us with any problem, request or renovation. We are a family owned business with (2) of my son’s are actively involved. Landon Morgan and Jimmy Morgan have grown up in this business and know it like the back of their hand. Many of my other employees have been here over 20 years. In 1992, we started our pool construction business. Since then we have built pools that range from the simple rectangle, negative edge pools, infinity edge pools and spas and elaborate hard scape pools with boulders and waterfalls. We can handle any construction project from start to finish no matter the size. We can supply numerous referrals at your request. Additional Email- jmorgan@napsi.com

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Pool & spa service, pool construction & remodel

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
MasterCard
Visa

Reviews

4.59 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
11%
2
22%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
5.0
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 1-9 of 9 reviews

John R.
03/2014
2.0
decks, hardscaping
  + 0 more
I had them do some work which worked out well. The rock and grout they did a fine job at. But that was an outside contractor. They failed to come back and fix another problem that they had worked on earlier. They ordered the heater for the pool and it was the wrong part. They didn't even know what they were doing. I trouble shot it and found out what was wrong with it. They had good sub-contractors, but when it comes to repair work themselves they don't seem to know what they are doing. And they bail on me. They stopped coming, stopped talking to me. Their sub-contractor was great. But their employees just didn't seem to know what they were doing. I wouldn't recommend them.
Description of Work: I use North Atlanta Pool Service Inc. They re-did rock and grout on the spill way. The heater on the pool needed repair.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$500

Kelly C.
01/2014
2.0
pool cleaners
  + -1 more
If they couldn't do the job, I'm fine with that, but just say it. Don't make the client chase you down.
Description of Work: We are adding a spa to our pool and called a few companies to come out and give prices and ideas. They came out and I told them what we wanted. They said they would get back with us in a couple days, after they brought another person by to assess. A week goes by, nothing. I finally tried to contact them again after about 2 weeks and got no response.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$35,000

Ginger G.
01/2013
5.0
pool cleaners, swimming pools
  + 0 more
North Atlanta Pool Services did an amazing job from start to finish on our project. We had been left with an absolute mess by another contractor that North Atlanta Pool Services fixed in a timely and professional manner. Jim Morgan and his crew were a dream to work with. Hammer, the project manager was on top of every detail and made sure that all went smoothly. The job site was always left very clean at the end of each day. The project exceeded our expectations and we would HIGHLY recommend them to any of our friends.
Description of Work: Remodel of pool deck, stone work, new retaining wall and replacement of pool equipment. Debris removal from mess left by previous contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Pam S.
03/2012
3.0
pool cleaners
  + -1 more
No call back from these folks or two other pool companies. Lucklly I called a 4th and they got our $6000 worth of work.
Description of Work: Contacted them a week ago, by voicemail and email, no call back so am using the folks who came and called the same day.

Rating CategoryRating out of 5
responsiveness
3.0


sharon C.
02/2012
5.0
decks, pool cleaners, hardscaping, swimming pools
  + 2 more
Installation went smoothly. Any difficulties encountered were always relayed to us wit h subsequent discussion and solutions. For example, in digging the pool the crew encounted solid rock! No problem.
Description of Work: Complete installation of a 13x26 salt water/heated pool. This included a stacked stone retaining wall with 3 sheer 2 foot waterfalls, and decking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55,000

BRUCE F.
12/2010
5.0
pool cleaners
  + -1 more
They are my regular pool service and they are quite excellent. They are very responsive people and easy to deal with. The pool system that I have is about 26 years old and was put in when the house was built and there have been a number of things that had to be replaced. I got them off the list and they were highly rated at that time and I would support that. I think that they are just a very well-run company. I spend about $300 a month for that service.
Description of Work: I use North Atlanta Pool Service Inc. and they come once a week and they take care of my pool. The last time I used them was in October and they closed the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BRUCE F.
08/2010
5.0
pool cleaners
  + -1 more
They come out once every week and give me a bill at the end of the month. They carry out the routine service in a good way. They are very responsive and very reliable. They show up and do their job and explain things well. If at all there is a problem they would come out and address it right away. They are first class. I would recommend them to anybody.
Description of Work: I use North Atlanta Pool Service Inc. for pool maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

BRUCE F.
10/2009
5.0
pool cleaners
  + -1 more
They are very responsive and reasonable. They do a good job and I am very pleased with them. They are on a regular schedule and they show up on time. I would continue to use them.
Description of Work: North Atlanta Pool Service does our pool service. They come once a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ANNIE C.
10/2007
5.0
pool cleaners
  + -1 more
Atlanta Pool Service has been cleaning our pool for about 5 years. They come weekly, and they are very discreet and unobtrusive. I have found them to be very responsive and reliable. On a couple of occasions when there was a problem or breakdown, I could always reach them quickly and they were at my home that day or the next. They always tell me exactly what the problem is and how much it is going to cost. In terms of price, I am not sure what the going rate is, so I gave them a N/A, but I believe they are in keeping with similar companies.
Description of Work: They clean and maintain our swimming pool weekly, test the water and put pool products as needed (which they supply). On occasion, they fixed problems with the pool motor, the pump, etc. I pay monthly and they come once a week, staying varying amounts of time depending on the work to be done.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    4575 Wieuca Rd NE, Atlanta, GA 30342

    www.napsi.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Pavers and Hardscaping,
    Decks and Porches

    FAQ

    North Atlanta Pool Service Inc is currently rated 4.5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 4:00 PM

    North Atlanta Pool Service Inc accepts the following forms of payment: American Express,MasterCard,Visa
    No, North Atlanta Pool Service Inc does not offer free project estimates.
    No, North Atlanta Pool Service Inc does not offer eco-friendly accreditations.
    No, North Atlanta Pool Service Inc does not offer a senior discount.
    Yes, North Atlanta Pool Service Inc offers emergency services.
    No, North Atlanta Pool Service Inc does not offer warranties.
    North Atlanta Pool Service Inc offers the following services: Pool & spa service, pool construction & remodel

    Contact information

    4575 Wieuca Rd NE, Atlanta, GA 30342

    www.napsi.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM