MWT Windows

Marc really knows what he's talking about when it comes to windows. The windows in my condo are not standard size, but Marc was able to supply windows that closely matched the old ones and maintained the general appearance and architectural integrity required by my condo association. His family manufactures the windows and the quality is very good. I had gotten three different quotes and Marc's was the best price. His team was very experienced when they came out to do the installation. The installation was a little more difficult than anticipated, but his team did a very efficient job. I live in a condo with stucco walls, and my old windows had metal frames. To get them out of the walls, they had to remove the glass panes and collapse the frames. Adding to the difficulty, my bedroom windows are about 25 feet off the ground. I also had extensive dry rot around the door frame which required them to replace several parts of the frame. Despite all of these problems, they still got everything installed in one afternoon. I am extremely happy with my new windows and have gotten many positive comments from my neighbors.

They worked with me on a good date to do the replacement. His crew was very professional and left my bathroom and bathtub cleaner than when they arrived. They did an excellent job.

The guys are very skilled and they despite having to make a major cut in two walls, did so without any problem and the windows ended up being beautiful. They were on time, on budget and absolute professionals. I have consulted Marc on other related projects and rely on his knowledge and industry expertise. I would not hesitate to have them back.

Excellent service in every way. Very professional yet very friendly also.

Marc was very professional and he knows his product very well. However I went with a different contractor because we need to find the lowest price we could. Marc quote pricing was definitely close to the one that I ended up choosing. I will be calling Marc in the future for other work that I may need.

Our 1984 two story brick traditional has needed replacement windows for some time now. We went through the process of getting several estimates from several installers in our area, including a couple of major home improvement chains. By FAR, MWT Home Improvement was the easiest to work with. Mark, the owner/operator came to our house for a no-pressure estimate that was thorough and informational. (This was definitely NOT the case with some other HIGH PRESSURE estimates we received.) Mark and his crew provided great service, products, and price. From start to finish he and his friendly and professional crew made this one of the best home improvement experiences we have ever had. Their work was good, high quality, and quick! Our new windows look GREAT!!!!We are so pleased, we plan to have MWT comeback to do future projects for us as well. We would highly recommend their services.

I would highly recommend Marc for replacing windows. He provided a thorough estimate by discussing several different types of windows and explaining how the process for replacing them works. For installation, his crew was very efficient and neat. Marc arrives with his crew and stays to oversee the work. (He even cleans windows himself!) I was surprised that the process of replacing windows could be done so quickly with minimal mess. (His crew did an "inside" installation, b/c my condo is on an upper floor.) Marc is very personable and has a history in the window business with his family. If you are looking for a smaller contracting company that provides quality, personal service, I would strongly recommend giving Marc a call. I'm very pleased with my new (and clean!) windows!

I interviewed three companies in one day and knew when he left that if the price he submitted was reasonable that I wanted to go with him. His presentation was low-key, no pressure, but thorough and knowledgeable. He explained in detail what they would do and gave me options on brands of windows, noting what the differences were. He tested on the spot to see if I had lead paint ( I did). and explained the procedures he would use to comply with EPA requirements. The contract I signed was explicit about what the company would do. He was able to schedule installation even before his estimated date, although we had to postpone one day because of rain. They showed up on time ( actually a couple of minutes early) removed blinds and window treatments and moved any furniture that needed it; I really didn't need to do anything to prepare. They were courteous and efficient, worked quickly and had the job finished in just about 5 hours. They replaced window treatments and furniture and actually left the house cleaner than they found it. When they pulled away there was no indication they had ever been here except for my beautiful shining new windows and the job sign Marc asked permission to place in my yard. He took before and after pictures and was obviously proud of the finished job. I couldn't be happier with the whole experience.

It turned out really well. I would recommend him for that service and any kind of home improvement. He was really good about staying in touch and doing what he said he was going to do when he said he was going to do it. He did a good job cleaning up and was professional.

Marc Tompkins, the owner of MWT windows, came out to my house quickly and was very knowledgeable about his products and what was required for the best installation. He anticipated and answered in detail all the questions I could come up with at the time. He gave me a quick turnaround on a very detailed estimate. The estimates I received from other companies who came out were just total dollar figures writtten either on a business card or piece of paper; no itemization whatsoever. Marc also went beyond what we'd agreed to by making a special trip to buy a specific paint brand in a specific color that I needed on only 3 of the 7 double hung windows. As questions came to mind before installation I would email him and always got a timely response. He was very patient and helpful because I did a lot of research on window replacement and ended up having lots of questions. The window installation went very smoothly. His crew is composed of full-time employees (no subs) who have a lot of experience and work very well together. Marc spent a lot of time on the job (which took one day) and it means a LOT to have the owner of the company there to make sure everything is going smoothly. They cleaned everything up and were very careful about moving furniture. I had a very good experience with MWT and will not hesitate to use them again when I need to replace other windows. They were reasonably priced, efficient, knew all about the windows and window installation and the owner is involved in every step of the process.

The whole process was great from start to finish. Marc explained everything in great detail and was very friendly and extremely honest. The price we agreed on was quite fair and and the installation team showed up on time on the agreed upon date. The crew was very friendly and were real professionals when it came to removing the existing windows and replacing with the new ones. They cleaned up after themselves and did their jobs expeditiously. I would highly recommend Marc and his team to others.

Marc and his team were extremely professional from the beginning. When he came to give us a quote he was detailed and explained all our options clearly without trying to push us to the most expensive option. After the quote he responded to our questions quickly and once we decided we were ready to go ahead with the windows he worked around my schedule to complete the paperwork and schedule the installation. On the day of the installation his team arrived promptly and were extremely polite and considerate throughout the entire process. They worked quickly and cleaned up all the debris so the process was completely painless from our standpoint. I would absolutely recommend this company to anyone looking for window replacement.

I'm very happy with the entire experience with Marc. He was professional, and did not use any high pressure sales tactics when discussing the project. I needed two old windows replaced in my kitchen and bathroom. I told him what I wanted (high end, energy efficient) windows, and he knew exactly what item to recommend. His workers did a great job.... fast, but high quality work. He was running late on the date of installation, but kept in constant contact with me the entire day letting me know what his schedule was looking like so that I could plan my own day around the installation. Highly recommended.

The job went smoothly, and everything looks great. I want to replace my front door and sidelights, and will have Marc and his team handle that as well, when the time is right.

This entire crew is outstanding. Marc Tompkins is the overall manager, and has taken on the mantle from his father, in Augusta, GA. His main crew, three guys with whom he has worked for years, are incredibly quick, professional, hard-working. My house had odd-sized windows that seemed to be very poorly set from 1962, but they had all the windows out and new ones installed (thanks to Marc's and Jeff's up-front measurement work) within one day. They encountered the occasional obstacle (unforeseen mismatches) and they worked on site to fix. Marc also provided ad hoc input from time to time, to help me make color decisions; and to put me in touch with others who could help with the final product. I am a single mother, full-time job.... and the whole crew really helped me make a lot of decisions with their wise input, such that I was able to keep going to work, leave them working at the house no fears, and take my daughter to/from school, knowing that my house and home design were in safe and capable hands. I am thrilled with this work and you will not go wrong with Marc and his team.

Marc was very thorough in his consultations and provided me with the knowledge needed to make the best decision for my home and wallet. During installation, his team was very quick and courteous.

I did a lot of research before selecting a company to replace the windows in my house. I got quotes from 5 companies, large and small. I chose MWT Home Improvements for the job because the owner, Marc, was very responsive, patient and helpful during my research. His quote was extremely competitive, but I chose a more expensive window that closely matched the windows that were being replaced. I selected his company because he gave great serivce during my research, and the reviews he had received online were so positive. I knew that he would do what he said, show up on time, and take care of any issues that came up along the way. All of those things were true. I'm very happy with the result and definitely recommend Marc.

This was a great experience with Marc Tompkins and his crew. We were very impressed with Marc from the beginning when he came to our house to assess the project in order to provide an estimate. He was extremely professional and knowledgeable of the business and was able to explain the process in a way that was very easy to understand. He seemed very honest, personable, and was completely attentive to our needs and concerns. We had been burned on multiple occasions by other contractors saying one thing and doing another and did not want to have another bad experience. Marc was extremely accessible by phone and e-mail any time we had questions about the process. The job itself went very well and was completed in 2 days. It was obvious the work crew knew what they were doing as they worked very efficiently and were respectful of our home and our pets during the work period. They were pleasant and cleaned up their mess along the way, which was very important to us. They left the premises tidy at the end of the day. Marc was very hands on and accessible to his crew during the whole process. They were working with a brand of caulk that was very difficult to smooth out, and we were not pleased with some of the finish work. Marc went out of his way to find an alternative brand of caulk and came back to re-caulk any windows that didn't meet our expectations. In the end we were very happy and will use him again to replace our gutters. We have since recommended him to several friends who have used him and had equally good experiences.

We purchased our 60's era home in Nov, 2007. The home still had the original single pane windows throughout the house. After going through one winter with those drafty and inefficient windows, my wife and I decided to replace them with modern, efficient windows. We both felt that vinyl windows would not achieve the look we wanted for our home. Marc worked with us to find windows that met our needs. Through him, we purchased 20 double pane, low-e, wood windows. His crew installed all of the windows in 1 day. Marc and his crew are very professional, answered all of our questions and made sure we were happy with the installation before leaving. After a few days of living with the windows, I noticed a few minor cosmetic issues that needed to be corrected. Marc was extremely responsive and worked with my schedule to get them fixed. I would highly recommend MWT Home Improvement for replacement windows. Thanks, Marc!

Marc came to our home to give us an estimate, and his estimate was very competitive with other firms. His sales style was very laid back and natural, and I actually enjoyed meeting him and discussing windows with him. I tend to ask a lot of questions, and he was very patient and non-condescending in providing me with more technical details. He offered an excellent balance of knowing when to offer advice and giving us space for our own opinions and suggestions. After we decided to go with MWT, we asked him about how we could save a few dollars, and he was able to help us spot areas where we could save some cash by forgoing some options. His crew was very professional and did an amazing job of installing the windows and cleaning up after themselves. They were able to install all of the windows in one day, and they removed the old windows and disposed of them for us. The windows look amazing; we have gotten several comments about them, and we are very pleased with the workmanship.

It was great. I would definetly use Marc and MWT again for the remaining windows in my home. He is a good mix of low-pressure sales and well-educated craftsmen. Marc was very accessible and flexible with his schedule to accomodate me for the initial consult as well as the installation. Both the product and service were Grade A

After obtaining replacement quotes from several window providers and Home Depot with a wide range of sales tactics and pricing, we did a second review of Angie's List and found MWT Home Improvement had excellent reviews. Marc was a pleasure to work with - he is knowledgeable, personable and his pricing for the Simonton windows was more competitive than Home Depot. The installation crew Marc works with is great - we are very happy with the results. The quality of installation with windows is critical and we were reluctant to go with a big box store that uses contractors. With Marc's competitive pricing, the decision was a no brainer since he uses the same crew for each job. I would highly recommed Marc for replacement windows.

Replaced 5 dual-pane windows (including front-entry palladium) on 16 year-old home. Pricing in-line against other quotes. Marc (and his crew) are very courteous, and customer-oriented in a way that feels personalized and comfortable. Without question, we would use him again as well as recommend him to others. Completely satisfied.

The project was completed in just over one day. It took awhile for the windows and doors to come in, but I think that is becasue we had one very large sliding door that had to be special ordered. Marc was very professional, polite and considerate. His bid was not the lowest, but was still very competitive. He offered us many different options and explained the differences between them. He also was ok when my husband changed something part way through the process.

I had a picture of windows I had seen on another house and Marc's crew came up with the design and then executed it perfectly. Marc was very attentive and involved in the entire process.