MiLEND, Inc.

Mortgage Companies

About us

Established in 1995. Since 1995, MiLEND, Inc. has served hundreds of thousands of home buyers and home owners by providing a common sense approach to mortgage needs. MiLEND's mission has been to keep it's customers lives simple when purchasing or refinancing a home. MiLEND's goal is to serve it's customers as they make the most important investment of their life. MILEND offers better choices in mortgage products and the expertise of seasoned, licensed loan officers. Only a small percentage of loan consultants in the mortgage industry are licensed, however every MiLEND, Inc. mortgage consultant is licensed on both the state and federal level. Working with a licensed mortgage consultant ensures that every loan is handled by knowledgeable mortgage professionals who go above and beyond industry standards.

Business highlights

30 years of trusted experience

Services we offer

Mortgage loans for home purchase and refinancing as well as reverse mortgages, home equity loans, lines of credit including but not limited to FHA, Conventional, Jumbo, VA, HARP

Services we don't offer

ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-23 of 23 reviews

Robin G.
08/2024
5.0
mortgage broker
  + -1 more
I was told that I could not successfully refinance my home with a cash out option. My previous mortgage company insisted that I had to continue to pay PMI and that there was no options for me to do much of anything, but continue to pay my mortgage at its current rate. Rett Mercer, Unlike any other financial professional lead Me to believe otherwise. Everything started with $1000 check which turned into a cash out refinance on my home. I was able to consolidate all my credit cards As well as some other debt with enough leftover to do some home improvements. Rett encouraged that WE revisit the loan within the next year or so to perhaps lower the APR. Rett Mercer Made the process enjoyable. He did not make me feel as though I had to jump through all the bureaucratic hoops, and had no time that I feel demoralized by the system. He was very encouraging and obviously well-versed in his financial disciplines. Everyone of his colleagues that I spoke to were very much the same. I had not one crossword with anyone from Milend. Everyone was very patient and forthright explaining every detail that I had questions about. The process was Extremely quick in my case, despite all of the regulations, restrictions and policies put forth by the industry and of course, our greedy government. I would wholeheartedly recommend these folks to anyone looking to refinance.
Description of Work: I was able to refinance my home with enough, cash out to make home improvements and pay off my credit cards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192,000

CHARLES P.
08/2024
5.0
mortgage broker
  + -1 more
Taylor Barrows was my loan officer and did an outstanding job!
Description of Work: I needed a home refinanced!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mary D.
03/2024
5.0
mortgage broker
  + -1 more
John Ware was amazing. He and his team made refinancing easy. They were very helpful explaining all the necessary documents needed to make the process go smoothly .I highly recommend them!
Description of Work: Refinance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine R.
07/2023
5.0
mortgage broker
  + -1 more
The team at Milend was the best!! Everything that Daniel quoted us in the beginning was very accurate. Everything went smoothly and we closed pretty fast!! Thank you all!! Paul and Cathy
Description of Work: refinance our home

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry P.
03/2023
5.0
mortgage broker
  + -1 more
Lance and catylin were great to work with answering all my questions and concerns.I reached out to them after many nights they always responded.if you need to purchase or refinance you want go wrong working them
Description of Work: Refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis W.
03/2023
5.0
mortgage broker
  + -1 more
Our mortgage originator Clara was top notch. We closed within thirty days. She answered all our questions from beginning to the end. The check they sent out in the beginning came at a time we needed the money. Our refinance is what we needed to pay bills and get back on top after my knee replacement in December.
Description of Work: Foundation repair to comply with FHA guidelines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Rudy P.
07/2022
5.0
mortgage broker
  + -1 more
Libby and Ina are wonderful to work with. Very knowledgeable and made everything easy to understand.
Description of Work: Mortgage refinancing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesse W.
01/2022
5.0
mortgage broker
  + -1 more
It went well. I talked to multiple mortgage companies over the past six months and Milend was the only company capable of helping me meet my goal of getting cash back for more projects around my home.
Description of Work: Refinance of Home Mortgage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brooke K.
07/2021
5.0
mortgage broker
  + -1 more
We are so thankful to have worked with Jessica Powers and the rest of the Milend team. Everyone was so helpful and went above and beyond by talking us through every single step. As first-time homebuyers, we never would have imagined such an easy and wonderful process with such great people. Milend is the absolute best!!
Description of Work: Loan Consultant

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nayda F.
03/2021
5.0
mortgage broker
  + -1 more
We've worked with Alan Rice at Milend and he is amazing! We highly recommend him. He provided various options and provided detailed responses to our multiple questions. We got the best interest rate and the lowest closing cost. Overall superb customer service!
Description of Work: Refinancing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
11/2020
5.0
mortgage broker
  + -1 more
I can't say enough good things concerning Clara Flynn. She is personable and very professional. She has electronically held my hand through the whole process and explained the refinance parameters.
Description of Work: House refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judi R.
07/2020
5.0
mortgage broker
  + -1 more
Smooth as silk!! Jen Ripley and Dana Nessler are the best.
Description of Work: Refinance my home

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann C.
06/2020
5.0
mortgage broker
  + -1 more
We recently refinanced with MiLend and could not be more impressed with their services. Sara Canova, Tara Henry, and Lauren Hearn were exceptionally responsive to our calls and emails. Sara had our refi started within hours of our initial conversation and followed all the way through to closing with her team. The whole experience was professional, efficient, and painless. We could not have asked for a better group to work with.
Description of Work: Home refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike E.
03/2020
5.0
mortgage broker
  + -1 more
I frequently heard about MiLend on the radio and reached out when we were purchasing home. I was connected with Ben McDougald and he definitely came through. Ben was there 100%, responding days, nights and weekends. He and his entire team I dealt with (Catherine Coleman, Lori O’Connor, and Kara Grimes) were completely focused on customer service and watching out for my best interest from beginning to end. MiLend gets my recommendation for sure!
Description of Work: Home Financing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita B.
10/2018
5.0
mortgage broker
  + -1 more
Great! I would like to express my gratitude,and thanks to Marc CHILLION, Milend, Inc and everyone at Milend for their assistance in the loan process for the home purchase in Fayetteville, GA. Your professionalism, and kindness will always be remembered. I would highly recommend Milend to anyone.
Description of Work: Loan for purchase of my home Very

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cathy S.
07/2018
5.0
mortgage broker
  + -1 more
It went great .Ashley and her team were awesome ...and I would recommend them to anyone...i felt comfortable doing business with Milend and would use them again
Description of Work: Refinance our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pete Z.
05/2018
5.0
mortgage broker
  + -1 more
Very good team is professional, excellent follow up.
Description of Work: Mortgage financing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renel J.
03/2018
5.0
mortgage broker
  + -1 more
Very professional and no complaints
Description of Work: Refinancing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Millie H.
04/2017
5.0
mortgage broker
  + -1 more
It was tough but my loan advisor Kevin R went above and beyond to help me understand the process and get us our first home!
Description of Work: Loan advisor for first home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa C.
03/2017
5.0
mortgage broker
  + -1 more
MiLend Inc. on the other hand was a perfect match for helping me assist my parents. The Lead Consultant, Benjamin Brooks Stegman, was very compassionate and knowledgeable. We were blessed to have had Benjamin and his team assisting us. They are very resourceful and empowered us to be informed consumers. All these key factors made us feel comfortable in knowing that MiLend Inc. had our best interest at the very core of the entire process. The team was with us every step of the way and my parents benefiting very positively in the end. As a result, I would highly reccomend MiLend Inc. to any one with mortgage company challenges/dead end.
Description of Work: I was frantically searching for a company to assist my parents with refinancing their home. Their previous mortgage company was not equiped to provide any solutions, only added additional frustration and loads of stress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy B.
05/2015
1.0
mortgage broker
  + -1 more
This loan processor went out of his way to lie to me. I told him I specifically wanted the FHA Streamline loan and he tried to sell me something else. When I complained about the $14k in closing fees and such, he tried to sell me something else which was just as bad. And NEITHER OF THESE were the FHA Streamline loan I originally contacted them about. I found out about his scam when I started getting suspicious of his antics. I contacted two other mortgage companies and both quoted almost identical and told me exactly what the FHA Streamline entailed. Because of MiLend, I wasted $450 on an appraisal that an FHA Streamline loan didn't even require. I do not recommend this company. Go elsewhere. (FYI: I contacted MiLend because a local radio personality recommended them. Don't believe what you hear on the radio. These other people who gave glowing testimonies probably didn't know enough to check with other companies besides MiLend.)
Description of Work: Gave me information and started the process for a house refinance.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$450

Aaron J.
01/2013
1.0
mortgage broker
  + -1 more
Representative (David) tried to strongarm me in to providing personal information such as SSI# and D.O.B. for a quote. When I mentioned I received quotes from competitors without providing that information he told me that was illegal or their quotes were not valid. He also told that he didn't have time for a "ball park" quote; either he do a real quote or nothing. I chose nothing! Very RUDE!
Description of Work: I will select another vendor.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from MiLEND, Inc.
Hi , Please let me apologize for your experience with MiLEND. Our loan officers are trained to treat each customer with respect, and our ultimate goal is to have a customer for life. To answer your concern; in short, by law, there are tolerance levels all lenders must adhere to once information is disclosed on a GFE, so giving a GFE to a borrower prior to knowing that borrower's full situation can put both the borrower and lender at risk. Please understand that every situation is different. A GFE is a binding document from a lender, and an interest rate is different for every scenario. In order to give you an accurate rate, and an accurate GFE, a lender would need all of your information. That includes credit and income information, among other things. Some lenders will give you a GFE now (with any rate and closing costs), because you demand it, however that usually results in a changed circumstance after getting the credit report and financials, leaving a borrower feeling as though they have been deceived. MiLEND isn't in the business of giving a generic rate just to bump it later. We would rather give our customers the correct rate for their situation. We do post a base rate on our website Please contact us if you have any additional questions or concerns.

ralph C.
08/2012
5.0
mortgage broker
  + -1 more
great
Description of Work: house refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    375 Northridge Rd Suite 600, Atlanta, GA 30350

    www.milend.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies

    FAQ

    MiLEND, Inc. is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 10:00 AM - 3:00 PM

    MiLEND, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, MiLEND, Inc. offers free project estimates.
    Yes, MiLEND, Inc. offers eco-friendly accreditations.
    No, MiLEND, Inc. does not offer a senior discount.
    No, MiLEND, Inc. does not offer emergency services.
    No, MiLEND, Inc. does not offer warranties.
    MiLEND, Inc. offers the following services: Mortgage loans for home purchase and refinancing as well as reverse mortgages, home equity loans, lines of credit including but not limited to FHA, Conventional, Jumbo, VA, HARP
    ask for details

    Contact information

    375 Northridge Rd Suite 600, Atlanta, GA 30350

    www.milend.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM