Welcome to Maya Van Lines, Inc. Where customer care and satisfaction are our primary goals. Since 2002 we make it our top priority to deliver efficient, worry-free moving at a very affordable price. Each move is planned and coordinated according to each individual’s needs. We are licensed and insured for your peace of mind.
Description of Work: I moved from North Georgia to the Orlando area. From the first call, I had was at ease. Raphael explained everything and was upfront and transparent. Leo came on time didn't rush, was pleasant and informative. The price was very reasonable. We had a crew on Georgia that was great, they worked very hard, consistently, and I had to make them stop for lunch my realtor provided. In Florida we had received a call the night we arrived. The new crew dropped off some boxes and items marked for my son's home, and then followed us to a storage center where they unloaded the rest of my belongings. Leo, Raphael, and Heather kept in contact all the way through, answered all questions, very professional. We were very pleased with the service and would definitely use them again, and we recommended them to our friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Kim F.
07/2017
5.0
moving companies
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Overall the move went well
Description of Work: Moved a 3 bedroom house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Barbara S.
05/2016
5.0
moving companies
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unknown
Description of Work: Everything went very well. The pick up crew were terrific. Everything was wrapped and packed very professionally. Delivery was great! Everything went very smoothly!! |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Alencia G.
09/2015
2.0
moving companies
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unknown
Description of Work: Damaged tv and wooden table. Lost glass top to a coffee table. Asked me for a tip.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$2,000
MEL F.
09/2015
5.0
moving companies
 + -1 more
.
Description of Work: They picked up my belongings in Atlanta. They wanted to deliver on a Monday, but I wanted them to deliver early due to the possible hurricane. They were able to deliver on the weekend, but only employee was available.
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,000
Kathy M.
05/2015
5.0
moving companies
 + -1 more
unknown
Description of Work: Moved contents of a sold home to a purchased condo. The closing date kept changing and Iris in the office was very proactive in checking in with me weekly to see when the final date was, which is one reason they got my business (the other being Angie's List feedback). The movers were on time, professional, helpful, pleasant and easy to work with. They were careful of my furniture and possessions. If I ever move again, I will contact Maya immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Elisabeth G.
05/2015
3.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
mary lou M.
04/2015
5.0
moving companies
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Maya Van Lines did a great job with our interstate move! The men were on time, even gave me a heads up call. They packed and loaded, taking special care to protect my furniture and floors. The guys worked efficiently and worked just as h****** the back end! I would highly recommend and use Maya's services again in the future.
Description of Work: Provided detailed quote, arrived on time, did wonderful job with entire process!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Larry N.
04/2015
5.0
moving companies
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I called Leo to schedule a time to get a moving quote. He arrived at the scheduled time and was very helpful in explaining how the move would go and answered all my questions. I called back to schedule the move with them and set the date. On the morning of the move date, two men arrived at the scheduled time and proceeded to load the apartment furniture. They then followed me to the storage facility and loaded that. They took extra care when loading our furniture. After loading all the furniture on the truck, they left for NC. When they arrived at our destination, they unloaded everything carefully, moving items where we wanted them. I would highly recommend them.
Description of Work: We moved furniture from a 10 x 20 storage unit and also some items from an apartment from Suwanee, GA to Weaverville, NC.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
James E.
01/2015
5.0
moving companies
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Best moving experience I have had in over 40 years
Description of Work: Moved law office to a home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GREG M.
01/2015
5.0
moving companies
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They were very professional. I was pleased with the service and I would use them again.
Description of Work: They helped move from Atlanta to Oklahoma City.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$918
Carol P.
01/2015
5.0
moving companies
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Both moves went extremely well. I have nice quality furniture and some delicate antiques which required special attention. The movers were extremely careful and there was no dammage to any pieces. Each item was protected while in the truck and placed in the storage unit wtih the proper protection (moving blankets, or plastic wrap). The individuals from both crews were delightful to work with and actually made a rather taxing job quite enjoyable! They were attentive to my suggestions and offered good ideas to make the moves go smoothly. I also found the office staff very pleasant. I highly recommend Maya.
Description of Work: Maya movers moved several rooms of furniture from my house to a storage unit and then did the return move from the storage unit to my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
AMY L.
01/2015
5.0
moving companies
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Our experience with Leo and the moving crew could not have been smoother, clearer or more skillfully done! Leo answered all my questions ahead and sent me useful information about how to compare moving companies and how to check on safety records. This turned out to be very helpful, because I did check, and discovered that every single van line I had contacted for an estimate had at least one safety violation or problem on their record EXCEPT Maya. I did pay a higher price than I could have gotten elsewhere, but I was not willing to have an anxious experience and possibly lose items. Leo, the contact person at the Atlanta end, was always available and followed up immediately with answers to questions. He was kind and reassuring. We had everything ready for them, but the three-man crew came prepared with every supply they could need. They carefully wrapped every single piece of furniture in padded cloths; they loaded everything quickly and efficiently; they were polite, responsible, and best of all, they were NICE. Raphael, the crew leader, was so personable, and was clearly committed to giving us the best, safest experience possible. He explained how the trucking would work, when it was likely to arrive, and how the movers at the other end would likely negotiate a long, unpaved driveway. The entire process took less than 3 hours at our end. Though it was the week before Thanksgiving, Maya delivered the goods to my daughter on the short end of the window they had given us. I think it took only about four working days before it arrived, the guys who unloaded were fantastic, and they assembled two bed frames for the kids very quickly. Everything arrived in perfect condition. Though moving furniture is not cheap, this experience was so positive that I'll definitely be using Maya again when I move!
Description of Work: They picked up, wrapped, transported, delivered, and installed several rooms' worth of furniture and home items from a storage facility near our home in Atlanta to family's house in western Massachusetts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Kelli O.
12/2014
5.0
moving companies
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I received a call from Leo at Maya and we discussed that there was obviously a miscommunication when I booked my move. Leo and I came up with a resolution that was satisfactory to both of us and I appreciate his care and concern for my issues. I was very happy with the packers and un-packers and in the future I would use Maya as my movers. Because of the care and concern from Maya I would like to change my rating and give them a A. I would recommend this company to friends or family.
Description of Work: When they arrived to load the truck I had 3 items not on inventory (2 chairs and an artificial tree). The owner of Maya (Ivan) raised the price $700.00 dollars more. I felt scammed by the huge increase. This was over $200.00 more for three items plus I was NOT informed the sizes of the boxes mattered. It was a TOTAL SCAM and I would NOT use or recommend Maya to anyone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Maya Van Lines Inc
It is obvious by your review that you are very unhappy with our service and that WE did not deliver the service you expected of us, and for that I am truly sorry. It is always our intention to provide value to all of our clients, and I am TRULY sorry we missed our goal and your expectations with this move. I recall speaking with you on the day of the move discussing the additional items that weren't mentioned in your initial conversation with our sales department ( 1 Bed, 1 Dresser, 1 Sofa and 20 medium size boxes). to be exact, It was actually 12 additional items ( 3 XXL boxes, 3 Hampers, TV, Desk, Microwave, 2 Rocking chairs and Ironing board). But I hate to hear that we did not meet and exceeded your expectations of us. I left you a message on your voice mail to call me back. You are welcome to contact us at 404-996-1300 so that we can work on correcting anything that needs to be corrected with your move. It is always our intention to end up with a happy client, and I can promise you that we got into this business relationship with you with good intentions, but if we dropped the ball we are never too proud to say we are sorry and fix things. Thank you, and hoping to hear back from you.
David M.
12/2014
1.0
moving companies
 + -1 more
I tried calling the toll free number and kept getting connected to a non-related voice mail. The web site was not helpful nor was it user friendly.
Description of Work: Nothing because I couldn't get in contact with anyone.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Maya Van Lines Inc
Dear [member name removed], Unfortunately, with the information given we are unable to verify that we received a contact from you. Please free to respond with any identifying information that would assist us in locating you in our system such as other names, phone numbers or email addresses that might have been used to get a quote. Please note that as an Angie's List member you have the option of sending a direct message in case you were unable to reach us. We always have one of our representatives available to contact you within 24 hours if we have missed your call. We receive many privet message from members and we try our very best to make we get to respond in timely manner. Our website is mobile friendly as well as our "Contact Us" page that shows several numbers and email to reach us. We apologize in behalf of Maya Van Lines team.
marianne N.
11/2014
5.0
moving companies
 + -1 more
Both crews were extremely professional and took extra care with my things. Many of the boxes arrived sopping wet but I was quickly compensated for the things that were beyond repair . Not a bit of hassle involved.
Description of Work: Moved me from Marietta GA to Ventura CA.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Cheryl K.
10/2014
4.0
moving companies
 + -1 more
They did what they said thay would and there were no extra charges. When I called them they were closed but they called me back and emailed me. Leo came out and looked at what I needed moved and gave the price.
Description of Work: Moved me from GA to OH.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Ron K.
08/2014
5.0
moving companies
 + -1 more
We went with them due to their good reviews. Leo came out and gave us a "binding estimate," whatever that is, and advised us about insurance and other aspects of the move. Based on our discussion, we sold and donated a number of items which lowered our "binding estimate." The foreman and a team of four other men worked long, hard and seamlessly to box, disassemble, pack and load. We've had movers on four previous occasions, and this crew completely wrapped furniture in plastic, tape and pads. We were impressed. Our belongings were stored over a Sunday and Monday. Tuesday, just as we completed closing on our new house, the foreman, Raphael texted me that they were already at the house. Not all went smoothly. After the move we did get a few nicks and scratches, but nothing major. The van backed into our mailbox, and they somehow failed to leave our step ladder. Leo saw to it that the mailbox and the ladder were replaced with new ones. Like I said earlier, this move was so much better than previous moves.
Description of Work: Moved our furniture and belongings 210 miles. Unloaded and reassembled grand piano, beds and tables.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Jennifer S.
02/2014
5.0
moving companies
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Estimated cost of complete move from Georgia to California. Came in at exact estimate, which included packing / unpacking, loading, transport and unloading. The movers went out of their way to pack and load the truck a day before a severe winter storm forecast in order to finish the move on time and not be delayed by weather. Overall, a very professional and dedicated operation, and we will highly recommend this company to anyone considering a moving company.
Description of Work: Visited several times to offer a quote, assisted in preparing the move itself, made sure we were kept informed along the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Maya Van Lines Inc
Thank you for taking the time to share your moving experience with us! At Maya Van Lines, Inc, we believe in being punctual as we know how essential it is to facilitate the move as soon as possible. Not only is it important for us to be prompt and efficient but also to be professional and courteous. May you share many happy memories in your new home.
Brett M.
02/2014
5.0
moving companies
 + -1 more
Called a week before move and Leo came out to go through house and give estimate of number of hours for this local move. Was quoted 5.0 hours for a 3 man crew (15 man-hours). I liked Leo's professionalism and hired these folks after his visit. On moving day, first Leo called and then the crew called a few minutes afterward to give me their arrival time. They were within their estimated window (and only a couple of minutes late due to Atlanta traffic). Did a walk-through with the crew in all the rooms, signed additional paperwork, and then the fun began. Loading of the truck was just about 2.5 hours; unloading in both the storage and the apartment were about 2+ hours in total. There was more traffic than anticipated, so in total we went over the 5 hour estimate, but it was less than 6 in total. The crew Maya sent were a pleasure, and they worked hard and had fun doing most of it. By the end I was joking with them. Would recommend them to anyone. I'm planning on hiring them again in late spring when I move out of my apartment into my permanent location.
Description of Work: Maya Van Lines moved my stuff from a house into both a storage unit and into my new apartment (downsizing...don't ask).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Maya Van Lines Inc
Thank you for sharing your experience with others. It is truly rewarding to hear great things from our clients after their moving day. Total professionals that's quite the compliment! Nothing beats a happy client. We are glad we were able to provide you with a competitive estimate for your move. We would love to be your moving company of choice for your future moving needs.We wish you all the best in your new place.
Brett W.
01/2014
5.0
moving companies
 + -1 more
Staff were completely professional and did a fantastic job packing. When we arrived in Santa Monica, there were a few items scuffed but it should be somewhat expected for a 3000 mile move. The driver and moving team in California were equally professional. We would definitely use this company again.
Description of Work: Move from Georgia to California
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Maya Van Lines Inc
Thank you for taking the time to share your moving experience with us! At Maya Van Lines, Inc, we believe in being punctual as we know how essential it is to facilitate the move as soon as possible. Not only is it important for us to be prompt and efficient but also to be professional and courteous. May you share many happy memories in your new home.
James W.
12/2013
5.0
moving companies
 + -1 more
As stated by Leo of Maya Van Lines, the moving began around 9:30am. Leo came personally and made sure all the furniture was protected and professionally wrapped. All was done in a timely manner. His people worked very thoughtfully, quickly, and with a sense of enjoyment. We had them deliver it to our storage facility about 6 miles away. The job was completed in less time than expected. We would use their services again.
Description of Work: Because we closed on our home and had to be out on a certain day, Leo came by and assured us that he will take care of all the details. We moved our small boxes and pictures ourselves. Maya Van Lines moved our heavier furniture. We have a 6 bedroom home and are downsizing to something smaller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,260
William L.
11/2013
5.0
moving companies
 + -1 more
The crew at Maya Van Lines arrived on time and went about their business in a very professional manner. Setting up the move was very easy and they called to confirm things when they said they would. I couldn't be more pleased with the service they provided. I would definitely recommend them to anyone in need of a worry free move.
Description of Work: Maya Van Lines moved our household items from Villa Rica, Ga to Port Saint Lucie, Florida.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Maya Van Lines Inc
Thank you for taking the time to share your moving experience with us! At Maya Van Lines, Inc, we believe in being punctual as we know how essential it is to facilitate the move as soon as possible. Not only is it important for us to be prompt and efficient but also to be professional and courteous. May you share many happy memories in your new home.
Jason M.
09/2013
5.0
moving companies
 + -1 more
Leo and his team are fantastic. Their pricing was in line with the other moves we quoted for a fixed price move, and it was performed excellently. Finding movers is always iffy...i wouldn't hesitate to recommend Maya Van Lines to anyone.
Description of Work: Moved our very full 5 bedroom house to another 5 bedroom house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,850
susan S.
05/2012
5.0
moving companies
 + -1 more
We had 3 men and an estimate of 4 hours. The job actually took just under 3 hours (minimum of 3 hours with this company and most others from whom I received an estimate). The guys were fast, professional, careful and personable. And they were really nice to my dogs! We will definitely use them again when it is time to bring everything back home!
Description of Work: In preparation for a major remodel of our home, we were moving everything out of our kitchen, dining room, living room and den into a nearby storage facility. Maya packed up the kitchen and all the crystal, china, etc. from the dining room as well as moving the furniture. Every piece of furniture was padded before it left the room and not unpadded until it was placed in the storage space. Special, divided boxes were used for over 100 pieces of glassware. Additionally, they helped us move several pieces of furniture to other parts of our house.
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*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
Maya Van Lines Inc is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Maya Van Lines Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maya Van Lines Inc offers free project estimates.
Yes, Maya Van Lines Inc offers eco-friendly accreditations.
Yes, Maya Van Lines Inc offers a 3% senior discount.
Yes, Maya Van Lines Inc offers emergency services.
No, Maya Van Lines Inc does not offer warranties.
Maya Van Lines Inc offers the following services: Local & long distance moving services.