Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Main Street Broadband

Computer Repair, Internet Service

About us

Cost is determined by the job. Additional DBA - Broadband South LLC, Coastal Broadband, Main Street Mobile. Additional phone - (678) 369-8550. Additional email - sales@mainstreetbb.com.

Services we offer

Computer & broadband high-speed Internet.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Constance J.
03/2011
1.0
computer repair
  + -1 more
Horrible - there was never any attempt on their part to reach an understanding, they just disconnect the service and had no indication that they would even consider the circumstances of my complaint.
Description of Work: I signed up for this internet service provider last month (Feb) and waas told there was no contract and when they came out to set up the modem, I was charged $39.99, which I was told was my monthly charge. I requested a receipt and was told that I would receive one in the mail with my first invoice. This was never submitted. I had an issue with not being able to have my lapton on line at the same time as my PC, a tech did come out and when I inquired about the service call charge, I was told there was no charge. At the time I scheduled the tech call I was never informed of any call charge. My service was interrupted on Sunday 3/6/2011 and I asked for status on Monday, from my work computer, via email and was told there had been problems in my area and service should be restored. Upon my return home, I still had no internet service and I called my computer guy locally and he determined is was from Mainstreet - I called while he was still there and was told the service had been interrupted because of a payment not being made in the amount of $50.00 for the service call. I had never rec'd any notice of this amount being due. They reinstated service for about 5 hours and again it was interrupted with no notice. I called this morning to end service, and they advised I would be responsible for the balance of the contract, of which I never rec'd a copy. I am totally dissatisfied with the company and the underhanded way they do business.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

    Contact information

    945 E Paces Ferry Rd NE Ste 2200, Atlanta, GA 30326

    www.mainstreetbb.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Internet Service

    FAQ

    Main Street Broadband is currently rated 1 overall out of 5.
    No, Main Street Broadband does not offer free project estimates.
    No, Main Street Broadband does not offer eco-friendly accreditations.
    No, Main Street Broadband does not offer a senior discount.
    No, Main Street Broadband does not offer emergency services.
    No, Main Street Broadband does not offer warranties.
    Main Street Broadband offers the following services: Computer & broadband high-speed Internet.

    Contact information

    945 E Paces Ferry Rd NE Ste 2200, Atlanta, GA 30326

    www.mainstreetbb.com