KAIN LANDSCAPING

They arrived promptly, worked very efficiently, installed all the contracted plants, cleaned up-- when they left we had a beautiful new front yard.

Very professional, friendly and fast response time.

I asked for an estimate to regrade a gravel driveway on a moderate slope. I've had to regrade the drive every 2 or 3 years. Neil could have given me an estimate based on the square footage I gave him, but he took the time to visit the property and he gave me a quote for redoing what I've done before, along with a quote for fixing the driveway to reduce the time between regrades. I had asked him for both quotes, and there was no attempt to upsell me to the more extensive fix. I ended up deciding not to do the work at this time, because I was to look at other alternatives such as a concrete parking pad or something else more permanent than gravel.

Me. Kain was personable and knowledgeable, however, there is a problem with this company. Don't waste your time with them, and I for one wish Angie's List would remove them so no one else has to waste their time an energy, either. Kain said he would provide an estimate by email, which was around the holidays, so when it did not come I did him the courtesy of calling. Then I called again, and the I emailed. Finally, Kain sent me a full estimate, apologizing and claiming email technical difficulties. I read the estimate immediately and responded that I would like him to do some work, and then he said he would call the following week with a date they could start. Guess what? No call, no email. How does a business like this expect me to trust ANYTHING they say after this?

We have never heard back from Mr. Kain, and we are disappointed because we had read how high quality his work was. Plus, he was familiar with our neighborhood and the situation we were facing. We had to go ahead and hire someone else because we need the drain to be installed before the temps drop and water starts flooding again. If Mr. Kain didn't want to take on this project, I wish he would have let us know. Our time was wasted because were left waiting, hoping he would call us back. This project was the first in a timeline of other projects that we need to have completed in order, and now everything is delayed due to this hold up.

I just can't say enough about their outstanding work. We've appreciated their integrity, their creativity, and their patience as we settled into decisions. They were professional at every turn. Our special thanks to Rob, who cared as much about the outcome of this work as we did ourselves. He was a steadying force and such a valuable consultant. As I watched their crew, I was so impressed with their dedication. They're a hard-working, meticulous team. Every single one of them takes such pride in their work! I was truly amazed to watch the care that they put into each part of the project. I never once saw them cut a corner or fail to respond to us. For a family like ours, this is a once-in-a lifetime effort. Neil Kane and his team have made the journey a joy.

The service lady was excellent. Now when I do call them today to do more work, they do not call me back. The work that was done was excellent.

I found Kain on Angie's List and sent a message requesting an estimate for poison ivy removal and pruning a tree in my backyard. Neil responded immediately, came right out, and followed up with a written estimate that he emailed me that evening. While his price was the highest out of three that I was quoted, and I went with the lowest, I was impressed with his professionalism and responsiveness. Thumbs up!

My wife called Kain Landscaping on Monday, June 23, about a landscaping project. She left both her office and cell numbers, but never received a call back on either one (and it is now Thursday night, June 26 as I write this). We contacted them because of the generally good reviews they receive on Angie's List. I noticed that in one response to a potential customer's complaint about Kain not returning phone calls, Neil Kain posted the following response: "We return phone calls within 24 hours of receiving them, always." He also makes comments such as, "we would not have been in business for 19 years if we did not return phone calls." The statements are not true - and you shouldn't claim it if you don't actually do it. We'll find another landscaping company for our job, I'm sure... but as an executive of a service-oriented company, it really bothers me when business owners make false claims that they can't back up.

It took about 10 partial days. He did a fantastic job. He completed on time and on budget. The following weeks he called to follow up to see if everything was growing properly. I was very impressed.

I've been using them for the past 2 years. They have someone of the hardest working staff. They studied my back yard and added the appropriate landscaping according to my back yard.

have not had any work done b/c they have not returned my initial phone call. updated Jan'15--Neil, sorry if you left me a voicemail but I never received it....I guess this is an AT&T issue. I changed my review to a B since you clearly are monitoring Angie's List.

Everything went well. Neil Kain was very knowledgable and understood what needed to be done to solve our drainage problem we had in the backyard. His crew was great to work with. They were hard workers. We would definitely go with Kain Landscaping again in the future for any other landscape projects we may have. Thanks Neil.

After we had a break in the weather, rainy for weeks, he and his team showed up and got to the tasks. The tasks that we chose to have done were, 1) remove slate walkway/patio area, level and replace the slates with filler polymer to hold in place, 2) and 3) clear the right and left side of driveway. The right side (facing the house) would be cleared of a ground cover and rocks and then sodded, the left side would be cleared of roots, metal stakes and the rocks from the right side would be placed on that side. While there they here they even cleared grass away from slate stepping stones around the front of the yard and power washed theses and more that led to the street. We asked for an estimate to build a handrail down the stepping stones to the street which he prepared and 2 days later that was also done. Neal and his team were efficient and thorough. They even came back and put more staples in the sod on the right side of the driveway. The driveway sides are steep banks, not flat.

We were thrilled with the work that was done by Neil Kain and his team! When we were evaluating companies for our big project, we spoke with a number of different companies. Kain Landscape won our business for a variety of reasons. They were professional and knowledgeable and affordable. Prior to starting the project, Neil came to our home a few times to review the landscape plan and assess the sunshine to determine the proper plant material needed. We had a very tight timeline that Kain's team executed flawlessly. Rob was our project manager and he ensured that the team was on time and working diligently to meet our expectations. On occasion, we experienced some weather delays and the team did an exceptional job in protecting their work with necessary tarps, etc. Once the project was completed, we had a few extra things that we wanted to add. Kain did a great job in itemizing these changes in a detailed scope of work with appropriate pricing adjustments. Our backyard is truly beautiful and is a paradise to us--special thanks to Neil Kain and his team. We highly recommend this company.

I called Kain Landscaping on 3/21/13 after researching and trying to find a landscaper to quote a job. Neil set an appointment to come out on 3/26/13 and we went over my ideas for the yard. He showed up on time without an issue and he sent over an initial proposal on 4/3/13. After a detailed review and 2 more visits to the house we put down a 50% deposit on 4/12/2013. I have to be honest that we were nervous about putting down the deposit but understood it was necessary in order to start the purchasing process of the plants we agreed on. Neil did provide a receipt without issue. This is what he was to do: *Clean the front yard beds of all debris, weeds, poison ivy, vines and roots etc. (It was a mess) *Rough & Final Grading / Soil Amendments to 4 beds - we had a huge grading issue and after the clean up they would bring in fresh dirt and grade appropriately. *Plant 328 plants, shrubs, ground cover within the 3 beds - left and right of front porch and front island; yes - 328 is the correct number *Hardwood mulch in and around the 3 beds with plants and one additional without plants- Per our request we didn't want pine straw *Add one vent well - installed to the house with masonry screws where requested *Install stone retaining wall on the side of driveway dirt mound - stones were provided by us Fee Schedule: Front Yard Clean Up: $925.00 Rough and Final Grading / Soil Amendments: $1335.00 Plant Material - Front Foundation: $1050.00 Plant Material - Front Island: $1368.00 Plant Material - Left Side of Front Yard: $980.00 Hardwood Mulch: $595.00 Vent Wells: $125.00 Stone Wall - No additional charge Total Charge: $6375.00 We received a detailed quote and waited for the plants to come in and to be put on the schedule. It did take more time than we would have liked to get everything finished, but I feel that is normal. Everyone wants immediate results once they have made a decision to move forward. I would like to add that there were several revisions to the quote in order to accommodate our budget. The job took 2 1/2 days and the yard has transformed to a well manicured, low maintenance, clean looking yard. Kain Landscaping and Neil Kain are worth the wait to get what you want. I do believe that we could have received a better price and maybe even a quicker turn around with another company but I also believe that the quality wouldn't be the same. Neil has spent more time than I expected he would be wiling to spend on answering my questions - before, during and now after the process. He has always responded to emails and telephone calls to assist us through this project. I also have no doubt that he will continue to answer my questions should I have any. Neil has a true passion for what he does and that is obvious. The bulk of the job was completed last Friday before the Memorial Day holiday - however we were a few plants short so Neil came back out today to install the remaining plants and walk the job with me again answering questions about maintenance etc before I paid him the balance due. What an honest company and guy to come out and finish planting the few that were missed. With 328 plants, I would imagine that most other companies would have figured that we wouldn't notice...of course we would have eventually - but we didn't have to ask for him to do the right thing. All in all, we are extremely happy and look forward to the plants growing and continuing to improve our once bad curb appeal. You may have to wait a bit to get everything done, but I assure you that you won't regret your decision to go with Neil Kain and Kain Landscaping.

I guess he didn't want to work with us.

We have been extremely pleased with the new walls and have seen during the recent heavy rains that the drainage system installed between the walls has prevented what once were 'waterfalls' over the old wall. We had planned on having a new walkway installed leading to the pool cabana at a later date but decided to go ahead with that project to give our yard a totally new look. I must say that we can hardly wait until Spring when the azaleas, hydrangeas, and gardenias are blooming! We'll certainly be spending more time in the back yard than ever before, mainly due to the expertise of Neil Kain and his crew at Kain Landscape, Inc., in preparing our backyard landscape/hardscape.

Neil and his crew were great. He was prompt in coming out for an estimate and kept cost right on track. Neil gave us great information in making a decision on which company to choose (we had three written estimates before deciding on Kane Landscaping). He kept us informed on the time frame for starting the project and once started, it was completed a day faster than we talked about. He also talked about the hill and affects of water drainage, which neither of the other landscapers brought up. They used existing soil on site to build the raised berm and directional swale. We also talked about adding a couple small trees (he kept one that was good, which was great for us) and maybe some other plantings later on. If we do that, we'll definitely use Kane Landscaping.

Mr. Kain provided a thorough overview of options and worked with us to map out options. His team did a great job transforming our backyard into the planned design. Everything was great until it rained. Mud began seeping through the installed retaining wall. Mr Kain had some of his team come out and place a new cap on the retaining wall. The cap did not remedy the mud problem. I reached out to Mr. Kain no less than 5 times since trying to have his team out to correct the issue. Each connection was met with assurances they would be out to correct the wall. It has been over 2 years and they still have not corrected the problem. I asked Mr. Kain via voicemail and email to respond to let me know whether they were going to have someone out to correct the wall – the requests went unanswered.

Neil is a true professional in every sense of the word. He is responsive, detail oriented and pleasant to deal with. His crew is a reflection of him. After we met and discussed the job, I received a detailed proposal for the job within 48 hours. He was flexible in dealing with some issues that required the attention of other contractors. The foreman, Rob, did a great job of communicating with me about the progress of the job and handled any unexpected challenges with ease. We are very happy with the overall quality of the work and will use them in the future.

All work went well from start to finish. We DO recommend Kane Landscaping. We DON'T have anything negative to say about them.

We are very satisfied with our experience working with Kain Landscaping. They gave us an estimate and stuck to it. They showed up on time and completed the work in just two days. They cleaned up after themselves and left our yard properly graded so that runoff water will now flow into the catch basins they installed and then through a pipe into the back of our property. My wife and I are already discussing plans to use them for some stone work on our back patio.

Niel arrived on schedule for an estimate. He beat the competitor's price (who was also found on Angie's List). He was professional and courteous. His team arrived on schedule to complete the work and did a fully professional job installing a landing outside of the basement door and also patching up areas where water had seeped in through the basement flooring (above and beyond their job). I intend to use their services again soon. Super professional, on-time, great quality and very nice!

From Start to Finish, Neil's responsiveness, advice and communication through the project has been top notch. His crew is polite, neat and efficient. They show up on time, the plants selected were in terrific condition and are thriving in their new home. The Hardscape project we had Neil do several years ago required a lot of custom stone work and a very detailed installation. The estimate provided was spot on and the hardscape looks as good today as the day they placed the last stone. All a testiment to Quality, Expertise and Professionalism. Kain Landscape is a terrific company to work with and Neil Kain is one heck of a nice guy that you will enjoy handling your project.