HASTINGS NATURE & GARDEN CENTER

The receptionist patched me through to voicemail (I think it was Carol?) when I asked for new accounts/sales in order to hire them. Never got a call back from my voicemail.

The landscape architect came out and reviewed the property. We then scheduled an in office appointment to discuss the drawings he drew up. In the plan he had a list of plants that he recommended to be planted. The original quote was for $15000 to clear the yard, to build a patio and path out of slate stones and to install and purchase plants. He split it up into two phases. The first phase was basically to do the hard scaping. We then scheduled a time. I have to say things were great up to this point. I thought very highly of him. They scheduled a date which was to take 5 days. The office called to confirm the appointment, which I said yes and because of weather they did not show up the first day and I had to call them to find that out, when they did show up it was going well. They did a great job in clearing property and the hard scaping but I had more questions about things not done and I left multiple voice mail messages and I did not receive a followup message. I called them back and left a nasty message, to which the president called and advised my landscape architect was gone on vacation. The landscape architect finally came out and we discussed the only things I needed to get done. It was only a couple of bushes that needed to be removed. I asked why were these bushes were not cleared out and he replied he would have someone come out. He did not communicate any of this to me. He sent someone out to do that. The job was okay. I still had to remove bits and pieces that were left behind. He immediately started calling leaving voice messages about when I was going to pay them.

The landscape architect came out and reviewed the property. We then scheduled an in office appointment to discuss the drawings he drew up. In the plan he had a list of plants that he recommended to be planted. The original quote was for $15000 to clear the yard, to build a patio and path out of slate stones and to install and purchase plants. He split it up into two phases. The first phase was basically to do the hard scaping. We then scheduled a time. I have to say things were great up to this point. I thought very highly of him. They scheduled a date which was to take 5 days. The office called to confirm the appointment, which I said yes and because of weather they did not show up the first day and I had to call them to find that out, when they did show up it was going well. They did a great job in clearing property and the hard scaping but I had more questions about things not done and I left multiple voice mail messages and I did not receive a followup message. I called them back and left a nasty message, to which the president called and advised my landscape architect was gone on vacation. The landscape architect finally came out and we discussed the only things I needed to get done. It was only a couple of bushes that needed to be removed. I asked why were these bushes were not cleared out and he replied he would have someone come out. He did not communicate any of this to me. He sent someone out to do that. The job was okay. I still had to remove bits and pieces that were left behind. He immediately started calling leaving voice messages about when I was going to pay them.