Hagan Architects, Inc.

Description of Work: I spoke with him in the process of doing research to build an expansion on our house.

Description of Work: We had a devastating house fire in July of 2011 and had no earthly idea where to turn. We found Tim, quite serendipitously, online, and that happy event has nearly made up for the tragedy of the fire. From the start he showed no fear in the face of overwhelming damage, the presence of two obstructionist insurance adjusters, or the 50 mile distance between his office and our home. He has been positive, informative, creative, reasonable, supportive, enthusiastic, humorous and receptive. Tim is a rare bird, we've learned, as an architect with hands-on construction experience. He quickly recommended a fine general contractor with whom we've been well pleased and he's worked enthusiastically with this firm to provide us with a seamlessly pleasant experience. Tim has been with us every step of the way and has nudged us in good directions when we would have been tempted to take easier or less-wise paths. He has never been condescending or short-mannered as some "professionals" can be when dealing with clients. But most important has been the level of Tim's ethical standards. He's in a business where the customer is "at the mercy" and I can attest that we've never felt that Tim's needs superseded ours. His concern for our pocketbook has been a matter for discussion at each and every step of the project. We never felt pressured to spend more than was necessary. Our huge rebuild is coming to an end and we are proud to introduce Tim, not only as our enlightened architect (he rebuilt the house as it should have been built 40 years ago), but as our friend. Should you want to discuss Tim and/or his work online or by phone, please contact Hagan Architects for our contact information. We'd be delighted to share many more details than Kudzu has room for!