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Great American Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

Family owned and operated since 1992 and built on customer referrals. Specializing in Hardwood, Hardwood Refinishing, Carpet, Runners, Custom Rugs, Luxury Vinyl Tile, Laminate. Financing available. BONA CERTIFIED CRAFTSMAN and check out our other showroom at 5965 Peachtree Corners East Suite B3 Norcross, Ga 30071. 770-399-9110.

Business highlights

33 years of trusted experience

Services we offer

Carpet, Dust-free hardwood floor refinishing, sales & installation, laminates, tile & cork.

Services we don't offer

Small repairs

Amenities

Free Estimates
Yes
Senior Discount

$25.00



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 26-33 of 33 reviews

Christine C.
02/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: They took up carpet on the stairs and a hallway and refinished the oak treads on the stairs and put down new hardwood flooring in the hallway. Also replaced the carpet in a bedroom and tacked down the carpet in the doorways abutting the new wood floor. |The wood guys did a beautiful job on the stairs that had never been finished but were paint splatered and scarred with nail holes. They had to take up a particle board layer to put down the new flooring and match the stain to the prefinished wood. It looks great and I am very pleased with it. |The carpet guys changed out one room but their expertise showed when they had to tack down the existing carpet at all the doorways. I had one problem area where the existing carpet was too short and some of the old hallway carpet in a different color filled in the gap. I resigned myself to live with the two colors until down the road when I could replace that other bedroom's carpet. But he made it work and the problem is completely gone. I was really impressed by his ability and the effort he made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Great American Floors
Thank you! We appreciate you taking the time to post this review.

Danielle S R.
06/2008
5.0
flooring contractor
  + -1 more
Excellent!
Description of Work: They installed carpeting and laminate flooring throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

ERIN M.
11/2006
5.0
flooring contractor, hardwood floor
  + 0 more
I started out emailing back and forth with Jason about quotes (his response was practically immediate!). Within a day or so, I scheduled them to come out and do an on-premise assessment. Andrew met me at my home - and was very personable and gracious. He explained the process and answered any questions that I had. We agreed to the service that I requested - refinishing, 3 coats of poly and the dust free system. He was very honest about what we could expect as a final product, took the time to walk through the home, and explain to me about the different types of woods we had. They were able to do the job the next day, which was fab because we were moving in the following week. We filled out the paperwork and we were done. Additionally, they did not charge me for the second half of the payment due, UNTIL I had a chance to take a look at the floor, and could assure them that I was 100% pleased. We would recommend these guys to ALL our friends!!
Description of Work: The team at Great American Floors refinished approximately 700 square feet of Oak and Pine hardwood floors in our bungalow. 3 coats of shiny poly and a dust free system left our floors looking better than we could have ever imagined. They were also able to sand off many of the woods imperfections that had developed over the years. Our home is over 80 years old - and now the floors look brand new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

MARC W.
03/2006
1.0
flooring contractor
  + -1 more
IT WAS UNSATISFACTORY. THEY HAD AN EXTREMELY POOR RESPONSE TO PROBLEMS. IT WAS JUST UNPROFESSIONAL MANAGEMENT. BASICALLY AFTER THEY REPLACED THE FLOOR, THEY PUT THE WRONG FLOOR IN THE LIVING ROOM AND WOULDN'T DO ANYTHING ABOUT IT. THEY WOULDN'T EVEN DEAL WITH US ANY MORE.
Description of Work: THEY PUT IN LAMINATE FLOORING IN THE LIVING ROOM AND KITCHEN. THEY JUST TOOK OUT THE OLD CARPETING, AND PUT IN THE LAMINATE FLOORING IN THE LIVING ROOM, AND REPLACED THE OLD FLOORING IN THE KITCHEN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

LEIGHANN C.
01/2006
5.0
hardwood floor
  + -1 more
Jason was excellent to work, and his team did a great job. They added our job to the schedule on short notice, and finished on time. He was very responsive to our questions and requests, our home was clean when they finished, and the work was done well. Highly recommend the ''dustless'' refinishing system.
Description of Work: Refinished (sanded, stained, & sealed) hardwood floors throughout entire first floor and stairway; removed and replaced all trim pieces as well. Replaced warped flooring in powder room also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JANIS P.
12/2005
2.0
hardwood floor
  + -1 more
For the amount of money I spent, the installers had less than desirable experience and had saw dust flying all over the house.
Description of Work: I had rosewood flooring put down in my family room.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$4,697

Response from Great American Floors
HI. I JUST READ YOUR REPORT. I WOULD LIKE TO SEE HOW WE CAN MAKE YOU A HAPPY CUSTOMER. I WILL CALL YOU TODAY. THANK YOU, JASON SELTZER

NANCY L.
12/2004
5.0
hardwood floor
  + -1 more
THE FINISHING JOB BY CARPENTERS WAS NOT AS HIGH QUALITY AS THE ACTUAL FLOORING JOB. THE QUARTER ROUND FINISH AND THRESHOLD'S WERE NOT EXCELLENT FINISH CARPENTRY. OVERALL, I AM SATISFIED WITH THE JOB.
Description of Work: THE COMPANY REMOVED THE OLD HARDWOOD AND REPLACED IT WITH NEW HARDWOOD.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

CHRIS J.
03/2003
5.0
hardwood floor
  + -1 more
THEY DID EVERYTHING TIMELY AND THEY WERE NEAT.
Description of Work: HARDWOOD FLOORS INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

330 Sandy Springs Circle, Atlanta, GA 30328

http://www.greatamericanfloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

Great American Floors is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Great American Floors accepts the following forms of payment: Check,MasterCard,Visa
Yes, Great American Floors offers free project estimates.
Yes, Great American Floors offers eco-friendly accreditations.
No, Great American Floors does not offer a senior discount.
No, Great American Floors does not offer emergency services.
No, Great American Floors does not offer warranties.
Great American Floors offers the following services: Carpet, Dust-free hardwood floor refinishing, sales & installation, laminates, tile & cork.
Small repairs

Contact information

330 Sandy Springs Circle, Atlanta, GA 30328

http://www.greatamericanfloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM