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Givens Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Locally Owned & Operated - Offers 24 hour Cleaning Service

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Green cleaning, steam clean carpet, upholstery, oriental rugs, grout cleaning & mattress cleaning.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.866 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 66 reviews

Nancy B.
10/2009
5.0
carpet cleaners
  + -1 more
They did a good job and got all of the stains and odors out. They gave me a 10% Angie's List discount and a gift bag with some carpet cleaning supplies. They called me back to ask if I was happy with the work and said they were going to give me a senior discount, but they haven't called me back yet. They were very punctual and were on time to the minute.
Description of Work: They cleaned the carpet in my patio apartment in my home. They cleaned two rooms (about 275 sq feet). There were a few stains and a urine stain from a dog.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

LOUISE C.
09/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I needed two upholstered wing back chairs cleaned. I checked Angie's List and found Givens Carpet Cleaning. Their reports were outstanding so I called and left a message. Mr. Givens returned my call that morning. We set up an appointment at my convenience and his truck arrived on the dot. He brought me a pretty gift bag with a very practical gift. He is a charming gentleman, as is his assistant, we communicated easily. They cleaned the chairs and we discussed price for doing my pink velvet sofa at a future date. As it turned out, we both had time that morning and I was given a discount off the already discussed price since they were already there. They are very meticulous in their work and cleaned up beautifully afterwards. Then I was to let everything dry and Mr. Givens was to call in a day or so. He called the next day and I explained the sofa looked like new, and the chairs (both were faded by sunlight) looked good but I had hope they would look better. He insisted they return at my convenience and they redid the chairs. He again called the next day to see if I was completely satisfied. If not, he was willing to return until I was satisfied. Both visits were great and pleasant experiences and I will not hesitate to recommend Mr. Givens to everyone I know.
Description of Work: Two somewhat faded wing back chairs and one pink velvet sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Debra H.
07/2009
5.0
carpet cleaners
  + -1 more
I was glad that they were able to give me an appointment right away. Givens arrived with an assistant and they were both professional and courteous. They arrived at the scheduled appointment time. Givens got the mystery spots out of each room. The carpets looked great. I told him on the spot how pleased I was with the job. I have given his name to relatives who have asked me who I used. I was glad I went to Angie's list to find a recommended carpet cleaner. He was highly rated...so I used him instead of someone else. I am happy I went to Angie's List. :)
Description of Work: We bought an older ranch style home to use as a rental. There were mystery spots in several rooms. It looked like the carpets hadn't been cleaned in a long time. We needed the carpets cleaned in every room except the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Givens Carpet Cleaning
Happy New Year

Shelley S.
03/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a really good job. He's always on time and a great guy! I've been really happy with his work!
Description of Work: They cleaned 5 rooms of carpet, 2 sofas, and 4 chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Givens Carpet Cleaning
Happy New Year if i dont have email get it to me for futher discounts

JB F.
11/2008
5.0
carpet cleaners
  + -1 more
Mr. Givens and his assistant were EXACTLY on time. They were courteous and thorough and the carpets look great. We will definitely call them back.
Description of Work: Carpet cleaned in one irregular shaped den and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

GEORGE L.
09/2008
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Juan was very responsive. He scheduled an appointment the following day and showed up on time. The room that the rug was in had a musty smell and my wife wanted the rug and upholstery in the room cleaned. Juan removed the rug, had it cleaned and returned it 2 weeks later. I admit that I do not know what a fair price would be for the work, it seemed high to me.
Description of Work: 9 foot by 12 foot hand made oriental rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

GEORGE L.
09/2008
5.0
upholstery cleaning
  + -1 more
Juan was very responsive. He scheduled an appt. the following day and showed up on time. The room that the sofa, love seat, and chair was in had a musty smell and my wife wanted the rug and upholstery in the room cleaned.
Description of Work: Upholstery cleaned a love seat, sofa and arm chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

jane B.
09/2008
5.0
upholstery cleaning
  + -1 more
Mr. Givens and his associate arrived punctually and were incredibly courteous and open minded the entire time. They were mindful of my home, pets, things, etc. and didn't knock around like a "bull in a china shop". I can see in Mr. Givens's eyes and face that he is an honest man - a man of integrity. He wouldn't take payment until I had inspected everything. He and his associate didn't get cranky when I pointed out a couple of things that needed a little more attention - they went right straight to work and got the work done to my satisfaction. I said I didn't expect miracles but what I got was close to it. The cream color couch aka giant dog bed, which hadn't been cleaned in 11 years still has some very slight discoloration but really, all things considered, the cleaning job WAS close to a miracle.
Description of Work: Givens cleaned 1 full size couch, two love seats, an ottoman and 6 chair covers - I have had many dogs and cats over the period of many years and they did a number on this furniture - drooling, rolling around outdoors and then getting on the sofas, spilling water from potted plants and vases of flowers. After 9-11 years this is the first time I've had this upholstery cleaned. My expectations were not for miracles - just good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

THEODORE R.
08/2008
5.0
carpet cleaners
  + -1 more
Givens was able to remove stains a previous carpet cleaner was not able to remove one year previously.
Description of Work: Carpet cleaning was done. 3 bedrooms at 763 Houston Mill Rd., Atlanta, GA 30329.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Susan F.
08/2008
5.0
carpet cleaners
  + -1 more
They were prompt and very responsively. I would recommend them to others and I would use them again. They were very friendly and they were respectful about being in my home.
Description of Work: They cleaned the upstairs carpets in my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

ROBIN M.
07/2008
5.0
carpet cleaners
  + -1 more
They were very polite and on time and punctual and they followed up. They were very professional. I would recommend them to others and I would use them again.
Description of Work: They came and cleaned the carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Mindy R.
07/2008
5.0
carpet cleaners
  + -1 more
They were great; they came out and cleaned the carpets and also followed up with us about a month afterward just to make sure we were happy with our end product, they were very thorough. I would absolutely recommend them.
Description of Work: They came out and fixed some problem areas in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount what are the yankees going to do

Jason F.
07/2008
5.0
carpet cleaners
  + -1 more
They had a great attention detail. They were able to get stuff out that other carpet cleaners couldn't get. I have never seen a company spend so much time per square foot. They were very professional and thorough. I would not hesitate to recommend them to anyone.
Description of Work: They came out and cleaned the carpets in one room for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Jana C.
05/2008
5.0
carpet cleaners
  + -1 more
There were several areas in our home that appeared to be clean after Givens finished. Once the carpet completely dried there were spots that needed to be touched up and Givens did it promptly.
Description of Work: Givens did an excellent job cleaning the carpet in the basement. There were stains and they did an excellent job. They also agreed to comeback and do any touch ups that were needed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Response from Givens Carpet Cleaning
Happy New Year from my family to yours

CHERYL G.
04/2008
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Red wine may be good for the heart, but not necessarily for a white carpet. When I called Juan Givens I fully expected him to tell me that the red wine stains that I had allowed to set in my carpet for a few months, would be there forever. Not the case; first Juan came bearing gifts (spot cleaner and a white rag for my next wine spill). Then he and his assistant got to work on the carpet. To my amazement, the carpet came out looking brand new-no one but the carpet guys would ever know! And on top of the outstanding service Juan did on the carpet, I later got an online newsletter with great tips in it, including a recipe for one of my favorite dishes (chicken marsala). If that weren't enough, I got a postcard in the mail today thanking me for my business. At the rate Juan is going, I may have to invite him over for a glass of red wine (smile).
Description of Work: Cleaned 4 bedrooms, a hallway, and an area rug in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Givens Carpet Cleaning
Happy New Year hoped all is well

Virginia S.
04/2008
5.0
carpet cleaners
  + -1 more
The carpet was cleaned quickly and efficiently.
Description of Work: Cleaned wall-to-wall carpet in bedroom and walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Zuri B.
04/2008
5.0
carpet cleaners, floor cleaning
  + 0 more
Givens Carpet not only performed excellent work by cleaning carpet in 70% of the house but he also referred folks to take care of issues with the carpet (i.e. the need to stretch some of the carpet) and also a referral to take care of hardwood floors as well. Note a majority of the cost listed above was for sanding the hardwood floors. All parties performed great work. I would highly recommend using Givens for all of your floor needs; carpet, hardwood, etc.
Description of Work: I requested Givens clean the carpet and hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

KATE H.
02/2008
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everything went very well. Mr. Givens arrived when he said he would, and was very polite and obviously knowledgeable. This is someone who really understands customer service. He rolled up the rug to take to his shop, and told me he would return it in two weeks. He did exactly that, this time bringing a second man to help him. He also brought a pretty gift bag containing carpet spot remover and a cleaning cloth, for some of the spots that had developed on my wall-to-wall carpet from the same leak that mildewed the rug. They replaced the rug, and it looks (and smells) just beautiful!
Description of Work: Mr. Givens cleaned a wool oriental rug for me. It had gotten wet from a household leak and, although it had dried out, it smelled of mildew. He determined that he would need to take the rug to his shop to clean it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

PETER F.
12/2007
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Mr. Givens returned my initial phone call promptly and was able to fit me in with two days; even with my erratic schedule. He arrived early, explained the process to me and was able to accommodate a last minute request to clean a rug. In fact, he cleaned an additional rug for free! He also brought a gift; spot remover and a cleaning cloth in a gift bag. He patiently waited while I ran out for an errand; showed me his work, (including the dirty water!) and explained how to take care of the furniture in the future. Mr. Givens followed up with a phone call a couple of days later to check on the work and ask about my satisfaction level. The experience was delightful and the couches and rugs look amazing; there was a large accumulation of dog hair on one and small children wear on the other; as well as several large stains. They are gone and I couldn't be more pleased. The rugs are bright and stain-free. Mr. Givens was accommodating, professional and has high standards.
Description of Work: Two upholstered couches and two rugs were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

ANTHONY S.
10/2007
5.0
carpet cleaners
  + -1 more
We were very satisfied with the work, especially after he returned and took care of the spot in the bedroom. Juan is very professional. Also, he is both cordial and polite. Most importantly, we no longer notice a smoke smell in the condo.
Description of Work: Juan Givens cleaned all the carpet throughout my condo: living room, den/study, bedroom. We recently purchased the condo and I was particularly concerned about a smoke smell. I called him back several days later to take care of a spot in the bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

LYNNE M.
09/2007
5.0
carpet cleaners
  + -1 more
I love Givens. They showed up on time, they moved my furniture and they pretreated my carpet. They gave me a firm quote and to me, the price was good. They also were very concern that I inspect the carpet immediately after they were finished to see if I was satisfied with everything. They were really insistent that I glance around and make sure it is what I wanted.
Description of Work: Givens cleaned the carpets through out my entire house which was 5 rooms and all the hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Al F.
09/2007
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Givens was able to make the appointment with me pretty fast after my initial call. They showed up on time and were very friendly. They even put a piece of plastic down when they were done cleaning the carpets as a walkway until the carpet was dry completely.
Description of Work: Given Carpet Cleaning cleaned the carpets in four bedrooms and two area rugs within my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

alex G.
09/2007
4.0
carpet cleaners
  + -1 more
I really didn't like the fact that they charged me extra for the walk-in closet as I considered it part of the room. They raised the price because of this. They did however get all of the pet stains and Kool-Aid stains out of the carpet and did a nice job on the overall cleaning.
Description of Work: I had them clean the carpets in four rooms, a hallway and a walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Casey M.
08/2007
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent overall experience. Rug is clean and the mildew smell is gone. Would use them again in the future.
Description of Work: Juan and his staff cleaned our bedroom carpet after our washer had a major leak. We had Juan and a 2nd company give us an estimate to clean the damage. The prices were very similar but we decided to use Juan because of his customer service. Juan was friendly, very prompt, and thorough. He even offered to clean two of our throw rugs for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount

Phyllis J.
08/2007
5.0
carpet cleaners, floor cleaning
  + 0 more
It was the kind of experience that encourages one to use a company again and again.
Description of Work: We just had several rooms in our home painted. Mr. Givens cleaned very soiled carpet in two room with two small paint stains. He returned my initial call promptly, followed-up as promised and arrived at the appointed time. He was prompt, courteous, efficient and professional. Considering the condition of the carpet, I am very pleased and plan to call him again after "re-assembling" my house after painting. Both of the paint stains were removed, by the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Givens Carpet Cleaning
Happy New Year need email for futher discount
    • 1
    • 2(current)
    • 3

Contact information

708 Willoughby Way, Atlanta, GA 30312

www.givenscarpet.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstering

FAQ

Givens Carpet Cleaning is currently rated 4.9 overall out of 5.
Givens Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Givens Carpet Cleaning offers free project estimates.
Yes, Givens Carpet Cleaning offers eco-friendly accreditations.
No, Givens Carpet Cleaning does not offer a senior discount.
Yes, Givens Carpet Cleaning offers emergency services.
No, Givens Carpet Cleaning does not offer warranties.
Givens Carpet Cleaning offers the following services: Green cleaning, steam clean carpet, upholstery, oriental rugs, grout cleaning & mattress cleaning.
Ask for details.

Contact information

708 Willoughby Way, Atlanta, GA 30312

www.givenscarpet.com