First Impressions Landscape

Service was perform well and on time.

This was purchased as part of an advertised big deal. They responded promptly after I purchased it. The only issue was that then somehow my work got marked as completed, so then I had to contact them to check on it. They were apologetic, and provided me with an extra hour of work for the inconvenience so that was great. We have a huge yard, and they were able to get a lot of work done in the time they had. They worked quickly and made our yard look great!

I have been calling and calling, and he keeps saying that he will come. I purchased it last year, and then the winter came, so there was nothing that could be done, so I waited until spring and I called him again. He said he was coming, and I have to keep calling him. I don't know if he doesn't service my area, and he doesn't want to say it. I thought the deal had expired, but after he said he was coming, I felt it was okay. I last spoke to him in October. He is nice when you talk to him, but he is just not good with the follow through. The price of $149 is not a good price.

I have been calling and calling, and he keeps saying that he will come. I purchased it last year, and then the winter came, so there was nothing that could be done, so I waited until spring and I called him again. He said he was coming, and I have to keep calling him. I don't know if he doesn't service my area, and he doesn't want to say it. I thought the deal had expired, but after he said he was coming, I felt it was okay. I last spoke to him in October. He is nice when you talk to him, but he is just not good with the follow through. I have sent him several emails.

They did every thing we wanted

This has been an ongoing situation since March when I purchased his Big Deal. Alex and I made several arrangements to come out and perform the work I needed done. Every time he would fail to show. Sometimes I would get a call with some fantastic explaination as to why he couldn't come and some times he just failed to show. As of today, 7/28/14 I still have not heard from him about the no calls/no shows. I would have hired him to do additional work, which he was aware of, if he had come out in the first place, but he never bothered to let me know he couldn't or didn't want to.

The only problem was it took a long time to get the service. There was little advance notice before they came. They did a good job and I would use them again.

They were excellent and did a great job. I spent $1800. They were very dependable.

Had work done and they were professional and did a great job. Since I have been disappointed as they are near impossible to get in contact with and have no-showed to do promised work.

Alex's team did a great job, really appreciate all of their hard work. Would definitely hire them again. This was a great deal.

This deal was purchased for my daughter. During the appointment set up, Alex was very polite and professional. My daughter indicated he was the same on the job site. She is very pleased with the work he and his crew performed. We both hope to use this company again in the not too distant future.

I purchased 2 deals from the List. Alex never contacted me so I called him. He told me he had until September to do the work and he would get back to me. He was supposed to schedule the customers from Angie's that weekend. He never called me back. I then called him twice more and left messages but he did not return my calls. Finally I emailed him and he did not reply to my email. After waiting for a more than a week for him to reply I called the List and asked for my money back. Alyshia tried to find someone else to do the work but was unable to find anyone. I filled out the form to get a refund and am waiting for my money back. Unbelievably after I had done that Alex called me on May 1 and said he had me on schedule for THAT DAY. I was not interested in working with him as he had been the least responsive person I had ever come across. If I had not already asked for a refund I still wouldn't have wanted to work with him. Wanting to come with no previous notice would have given me no time at all to get the mulch and plants I wanted him to install. I am surprised that First Impressions has so many good reviews. I found Alex to be inconsiderate and totally unprofessional. This was the most unsatisfactory experience I have ever had with a provider.

Alex and his assistant arrived at the agreed upon time and got to work immediately. The cypress trees are on a hill which required climbing and carefully maneuvering but the task was accomplished very much to my satisfaction and in a timely manner. I thought the price was reasonable for 4 hours of work. The cost of the pine straw was additional but the spreading of it was included in the fee. I am very pleased with Alex's work and engage him on a regular basis. I also like the fact that I don't have to sign a contract.

Alex was friendly and professional and I would definitely use them again.

I purchased a "Big Deal" March 13....I called to schedule appt. with Alex and was told it would take 2 weeks to come to my area. I told him that was to long of a wait. He proceeded to explain the planning and scheduling of the crew. I sent him an email last to which I received a reply on March 27.."I will be in touch very soon regarding the deal and the scheduling!"... Today is April 4, I haven't been contacted. I provided my phone number on previous messages.....At this point I want my money back....This is a poor excuse for business, professionalism and just plan common courtesy.....Not happy at all... what a waste of time and money

It went great, I'm sticking with these guys.

They did a great job. They were very conscientious and even did things they noticed but we had not discussed. The deal included 4 hours of work and we certainly got more than that.

I would highly recommend First Impressions. I will be using them for bi-weekly services moving forward. Alex is very knowledgeable about plants, shrubs, pruning and recommendations for future improvements at my property.

They did a great job removing a large amount of leaves from my yard, bagging them and leaving them at the street for pickup. They even provided the leaf bags. They may have gone a little over the time purchased in the Big Deal, but they said they wanted to finish the job at no extra cost. I will definitely call on them again.

Fine, as far as it went. It was a little late in the season (not his fault) and I was willing to take whatever happened. He came back once and checked but the grass had not started coming up. During this time, my many trees had made a mess of pine straw and leaves. He could not blow off without blowing the seed. I realize another cleanup may mean another fee but, after emailing Alex and then calling him, I could not get an answer. I wrote another review on this which was unsatisfactory. They never finished the job and, after trying to contact them by email and telephone, I never received an answer. You seem to have the review as shown above.

They did a terrific job.

Work had to be rescheduled several times due to weather or other jobs that were extended. But Bryan was very good about calling or emailing to let me know of possible delays.

Very professional. We purchased their big deal on December 2nd. Due to high demand and bad weather, they were unable to provide service until January 23rd. They did an excellent job, emailed us the day before to confirm the appointment, showed up on time. I would use them again.

Paid using a Angie's list deal for the landscaping service. | |My yard was very overgrown and they did a great job of cleaning it up as well as preserving plants that were still alive under all the overgrowth. | | | |

I am certainly satisfied, and impressed with the work he has done.