Estes Services - HVAC Plumbing & Electrical

Heating and Air Conditioning, Plumbing, Electrical,

About us

Estes Services is the leading choice for home comfort in the Atlanta area. Three generations family-owned and operated since 1949. We provide innovative solutions to everyday heating, cooling, plumbing, and electrical needs by bringing you the most energy-efficient products on the market today. No subs. Charges a flat rate. Free estimates for HVAC system replacements. Emergency service available. Additional phones - (404) 329-7440 - Commercial service, 404-366-9620 - residential service. Additional e-mails - info@estesair.com, plumbing@estesair.com.

Business highlights

75 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Installations, Heating, Air Conditioning, Heat Pumps, Furnaces, Humidifiers, Air Cleaners, Zone Control Systems. Fresh Air Exchangers, Plumbing, Water Heater, Water Lines & Drain Lines, Water Filtration Systems, Drains, & Clogs. Air Conditioners. Heat Pumps. Air Handlers. Fan Coils. Electric Furnaces. Furnaces. Thermostats. WiFi Thermostats. Humidifiers. Whole-Home Fan Powered Humidifiers. Whole-Home Bypass Humidifiers. Dehumidifiers. Ultraviolet Air Purifiers. Media Air Cleaners. Electronic Media Air Cleaners. Ductless Mini-Split Air Conditioners. Ductless Mini-Split Heat Pumps. Rooftop Air Conditioners. Rooftop Heat Pumps. Ductwork. Water Heaters. Sewer Lines. Plumbing Fixtures. Water Filtration Systems. Electric Panels. Electric Breakers. Electric Outlets. Electrical Switches. Lighting Fixtures. Surge Protectors. Electrical Dimmer Switches. Ceiling Fans. Commercial HVAC Installation. Commercial HVAC Repair. Commercial HVAC. Electric Dimmer Switch Replacement. Electric Dimmer Switch Repair. Water Filtration System Replacement.

Services we don't offer

Duct Clean

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 476-500 of 656 reviews

Larry T.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Very good
Description of Work: Recharge system
Rating CategoryRating out of 5
Yes, I recommend this pro

Phuc N.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
They were very good and Excellent.
Description of Work: AC Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce O.
02/2022
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Great!!!!
Description of Work: Hot water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Shane C.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great job done for us
Description of Work: HVAC: Compressor is not working $79 service fee
Rating CategoryRating out of 5
Yes, I recommend this pro

Warner S.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
All went very well,
Description of Work: Furnace Inspection x 1
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom P.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very good. No problems
Description of Work: Fall Inspection x1
Rating CategoryRating out of 5
Yes, I recommend this pro

JONATHAN L.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
Great; I highly recommend this company. They were PERFECT in every respect. They arrived when they said they would. They were very competent. At first they tried to fix the furnace rather than talk me into replacing it. However, I made the decision to replace it. They did not pressure me in any way, but they were very helpful in letting me make an informed decision. They also happened to give me the best price out of two other estimates. They now have a new customer forever!
Description of Work: Replaced the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

TERRI L.
01/2007
5.0
heating & air conditioning/hvac
  + -1 more
We got a few bids and they were the most responsive and they had the lowest price as well. They did everything right and the two people who came out were very happy people and actually seemed to like what they were doing.
Description of Work: They replaced some duct work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,640

JAMES D.
12/2006
5.0
heating & air conditioning/hvac
  + -1 more
I was a little worried when only one installer showed up but he handled it easily. He was very knowledgeable. I watched him and asked many questions. I did help him run wires to a new thermostat. Follow up has been good. I have no complaints. It all went better than I would have thought. I would definitely recommend Estes for HVAC.
Description of Work: We had a 44-year-old house with a very inefficient original heating unit and 15-year-old air conditioner. I felt compelled to make an HVAC change with the projected increases of natural gas prices. After gas deregulation increased prices it became clear to me that the cost of kilowatts to heat a house was cheaper in Atlanta than the cost of a therm with all the marketing add ons. My goal was to go total electric. Requested 6 bids. Jerry Johnson of Estes was the most knowledgeable and helpful salesman! Estes bid was the lowest. Estes installer took out our old HVAC and installed a heat pump (gas backup). 14 SEER & 9HSPF Goodman. Started about 9am and finished about 6pm. It is mid December & I haven't had the gas turned on yet and we haven't needed it. So far we are total electric. The heat pump is still working into the mid high 20s. Not efficiently but still beats using gas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

TRESHA G.
11/2006
2.0
heating & air conditioning/hvac
  + -1 more
Estes sent out a tech. I showed him to the rooms with the heating/air problem. He immediately suggested putting in 2 zones, without checking the ducts or looking in the attic. He then spent about 5-10 minutes in the attic & measured the air flow in one of my colder rooms with a gage. He said the airflow was fine, he didn't see any problems with the ducts, & suggested a sales person to analyze the zoning system. I paid him $79 for this diagnosis. I had another company come out after Estes, & they immediately solved my problem. They found that the dampers on all 3 ducts for the too hot/too cold rooms were closed! I have no idea how Estes' hand held gage could have read good air flow, with the duct closed. In looking at my receipt again from Estes, under work performed, it says that there are no problems with the furnace & no problems with air flow. Yet he told me he had forgotten to check the furnace when I asked about it, and the ducts were closed. Terrible diagnosis all around.
Description of Work: When I called to schedule an estimate, I explained that the heat and air distribution upstairs was uneven. Two rooms in particular, were hotter/colder by 10 degrees. I told them I needed suggestions and an estimate to even out the air flow. I had already had one estimate and a suggestion to redo our duct work, so I wanted 2 more estimates. They told me there would be a $79 diagnostic fee for this service. I agreed, since the last company had given me an estimate of $1400 to redo all of the duct work.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$79

Response from Estes Services - HVAC Plumbing & Electrical
APPARENTLY WE MISUNDERSTOOD WHAT THIS CUSTOMER'S EXPECTATIONS WERE WHEN THE CALL WAS PLACED. OUR RECORDS INDICATE THAT THE CALL WAS FOR "NO HEAT". OUR TECHNICIAN DID CHECK THE SYSTEM AND FOUND NO MECHANICAL PROBLEMS. HE DID CHECK FOR AIR FLOW, BUT EXPLAINED TO THE CUSTOMER THAT WE HAD SPECIALISTS THAT CONCENTRATE ON PROPER AIR FLOW AND WHOLE HOUSE DIAGNOSTICS - THAT'S WHO SHOULD HAVE MADE THE CALL INITIALLY. I EXPECT THAT THERE ARE OTHER PROBLEMS WITH THE AIR FLOW OTHER THAN A FEW PARTIALLY CLOSED DAMPERS. I WOULD RECOMMEND THAT THE MEMBER HAVE A WHOLE HOUSE DIAGNOSTIC TEST PERFORMED ON THE HOUSE. WE WILL DO THIS FOR HER AT A REDUCED RATE, PLUS REFUND THE $79 SHE PAID FOR THE SERVICE CALL IF SHE WOULD LIKE FOR ESTES TO PREFORM THE TEST. IN MY OPINION THIS SITUATION DOES NOT MERIT SUCH A NEGATIVE REPORT TO ANGIE'S LIST. IF THE CUSTOMER HAD CALLED US, THE PROBLEM COULD HAVE BEEN RESOLVED. IF SHE WANTS TO CALL ME, I'LL WORK IT OUT. TOMMY ESTES, PRESIDENT

CHRISTINE L.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
I originally thought my AC was leaking. Ron quickly diagnosed the problem as a leaking hot water heater, which he himself could not repair. He did turn off the water to the H.W. heater and showed me how to turn on faucets to help drain the tank. He answered my questions and calmed me down! We have a service contract with Estes, and they have always done excellent work for us.
Description of Work: Ron came to repair what I thought was an AC problem, but he ended up assisting me in another way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

WESLEY W.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
They have good service. They were very professional, and he knew what he was doing. The capacitor price on internet was $150, but a relative tells me that it could be purchased for $30-$50. I never resolved that so I wondered if I got slammed on the price of the part. Probably not. One day I'll figure that out, but otherwise, service and results were excellent.
Description of Work: They checked the system and installed the capacitor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

LYNNE B.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Sam came over and did a good job putting together my estimate. He was prompt and courteous. He was polite, and also had good follow up with me after he gave me the estimate.
Description of Work: Gave me an estimate for replacing my AC unit, furnace, and all my duct work. The estimate for performing this work came out to approximately $7500.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

A A.
10/2006
1.0
heating & air conditioning/hvac
  + -1 more
Initial contact over the phone with dispatch staff was pleasant and professional. Notification call of technician en-route came when staff estimated the day before. The technician seemed in a hurry. He rushed to the thermostat and started the HVAC system before I completed an explanation of the problem. The $69.00 paid does not go toward any additional repairs. Quoted an absurd repair rate of $67.00 every 15 minutes for labor. Did not come prepared to fix the problem only to collect the fee.
Description of Work: Trouble shooting air conditioner blower problem.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
punctuality
5.0

$69

Response from Estes Services - HVAC Plumbing & Electrical
THIS IS THE FIRST TIME WE HAD EVER BEEN TO THE MEMBER'S HOUSE - WE WENT THE SAME DAY HE CALLED. HE WAS GIVEN THE $10 ANGIE'S LIST DISCOUNT OFF OUR NORMAL DIAGNOSTIC CHARGE. UPON INSPECTION IT WAS DETERMINED THAT HIS PROBLEM WAS DUE TO A BROKEN MOTOR MOUNT ON HIS BLOWER. WE GAVE HIM AN APPROXIMATE PRICE TO REPAIR IT AND HE DECLINED. HIS RATING OF US HERE IS UNFAIR! WE ANSWERED HIS CALL PROFESSIONALLY, CAME TO HIS HOUSE THE SAME DAY HE CALLED, GAVE HIM A DISCOUNTED PRICE TO DIAGNOSE HIS PROBLEM AND GAVE HIM AN APPROXIMATE PRICE TO REPLACE THE MOTOR MOUNT. HE DECLINED - WHICH HE HAS EVERY RIGHT TO DO - BUT OUR TECHNICIAN DID NOTHING WRONG. I WOULD BE HAPPY TO DISCUSS THE SITUATION WITH THE MEMBER IF HE WISHES. TOMMY ESTES, PRESIDENT.

LINDA M.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
We were very pleased they did not push for a new system; in fact he said we probably had a couple more years of use out of it. They gave us the online discount when we let them know we found out about their company from Angie's List and their website. We will definitely call them again for a quote on future needs.
Description of Work: Our A/C had frozen up, probably because of recent construction dust from a master bath remodel. They had to wait to let it defrost. But when the second serviceman came by, he checked the freon level and found it was low. He added the freon and we found immediate relief, and it continues to work beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

HALLIE S.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
Sam Rhone with Estes Heating and Air Conditioning came to the house to see if he could solve our hot-upstairs problem. He agreed that Mr. Slim would work. We are very happy with the units. The rooms upstairs now are completely comfortable and each has its own thermostat. We don't have to worry about pulling the units out in the winter, they don't take up window space, and there is no air leaking around them. The installation was fairly simple and quick. My only complaint was the installers did not clean very well after they completed their work. In their defense, it was a VERY hot day, and they had to spend most of it on a hot roof. There was one detail that needed correcting. It took two phone calls to get it corrected, but it WAS corrected -- even though we had already paid in full. We are very happy with the job and the follow-up.
Description of Work: We had a very difficult situation with a 50-year old Cape Cod house. The upstairs had inadequate ventilation (because it was designed to be heated, but not air conditioned) and it was too hot in the summer. For many years we have had two window units to provide more air conditioning. The units were unsightly and not very efficient. None of the experts we consulted over the years had an idea that we thought was worthwhile. Mr. Slim was the perfect solution. It does not require ductwork and the main unit can be placed outside. A small hole (about the diameter of a soft drink can) is cut in the house behind the inside unit and the tubing and wires are run through the hole. The inside units are mounted on the walls inside the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,697

JOHN N.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were outstanding! They were here when scheduled for the first visit, then worked us into the flow early for follow-up work, when they realized how dire our situation was. The day of installation was perfect! They were on time, very courteous, VERY clean, and completed the work sooner than contracted. It was not the lowest bid, but it was the best value, and they were the most professional of bidders. They will be our first call from now on!
Description of Work: They installed a new compressor, furnace, and air handler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Laura W.
03/2006
5.0
heating & air conditioning/hvac
  + -1 more
The sales engineer from Estes was excellent. He spent three hours on a Friday running calculations for a new system as well as looking at my current intake and outake for the system. He determined the builder shorted us on a register which is why our old system was running inefficient. He contacted me over the weekend to verify some information and confirm installation. The installation team was punctual and got the new system up and running. They cleaned up all areas back to the original state. We are very happy with the work and will recommend this company to others.
Description of Work: Installed a new Carrier furnace with digital thermostat. Also had to install one new register for the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

HENRY W.
03/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE RELIABLE AND TECHNICALLY COMPETENT. I HAVE USED THEM FOR SEVERAL YEARS. I KEEP GOING BACK BECAUSE OF THE EXCELLENT SERVICE THAT I GET.
Description of Work: THEY OILED, CLEANED AND ADJUSTED AN AIR FILTER. THE FILTER WAS ON THE BASEMENT FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LISA S.
10/2005
5.0
heating & air conditioning/hvac
  + -1 more
ALL THE TECHNICIANS I'VE MET WITH ESTES AS WELL AS THE PHONE PERSONNEL HAVE BEEN PROFESSIONAL. RON IS THE TECHNICIAN I ALWAYS REQUEST. HE CAUGHT A POTENTIALLY DANGEROUS SITUATION WE HAD WITH THE OLD HEATING SYSTEM. HE IS ALWAYS ON TIME. TAKES HIS SHOES OFF WHEN HE COMES IN THE HOUSE.
Description of Work: REPLACED AC A COUPLE OF YEARS AGO. HAVE ALWAYS USED ESTES TO SERVICE HVAC AND CURRENTLY HAVE A YEARLY SERVICE AGREEMENT WITH THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

JEANETTE A.
08/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE ON TIME, VERY POLITE, EXPLAINED WHAT NEEDED TO BE DONE, AND MADE SUGGESTIONS FOR FUTURE MAINTENANCE. THE THERMOSTAT THEY INSTALLED WAS FAR SUPERIOR TO THE ONE THEY REPLACED. WE DID NOT SHOP AROUND, BUT THE PRICE SEEMED REASONABLE. A+
Description of Work: ADDED FREON, CLEANED FILTERS, REPLACED THERMOSTAT.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

03/2004
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT SERVICE. RELIABLE AND HONEST.
Description of Work: INSPECTED, CLEANED AND MAINTAINED HEATING AND AIR CONDITIONING SYSTEM. REPLACED AND INSTALLED NEW AIR CONDITIONING AND HEATING SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
4.0
heating & air conditioning/hvac
  + -1 more
THEY COME EVERY YEAR AND CHECK OUT OUR HEATING AND AIR CONDITIONING.
Description of Work: ANNUAL CHECK FOR THE FURNACE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

KATIE K.
12/2002
4.0
heating & air conditioning/hvac
  + -1 more
ITS GOOD. THEY DID NOT BREAK ANYTHING. IT WAS JUST ANNUAL MAINTENANCE.
Description of Work: THEY DID ANNUAL MAINTENANCE ON HEATING AND AIR CONDITIONING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

SUSANNE P.
12/2002
4.0
heating & air conditioning/hvac
  + -1 more
THEY WERE REALLY NICE. SERVICE ORIENTED.
Description of Work: INSTALLED NEW AIR CONDITIONING

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

3981 Tradeport Blvd, Atlanta, GA 30354

http://www.estesair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
MP209438
Trade License Locale
GA
Trade License Authority
Georgia: General
Trade License Expiration
11/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Air Duct Cleaning,
Insulation,
Drain Cleaning,
Lighting,
Kitchen and Bath Remodeling,
Ceiling Fans,
House Cleaning,
Generator

FAQ

Estes Services - HVAC Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Estes Services - HVAC Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Estes Services - HVAC Plumbing & Electrical offers free project estimates.
Yes, Estes Services - HVAC Plumbing & Electrical offers eco-friendly accreditations.
No, Estes Services - HVAC Plumbing & Electrical does not offer a senior discount.
Yes, Estes Services - HVAC Plumbing & Electrical offers emergency services.
Yes, Estes Services - HVAC Plumbing & Electrical offers warranties.
Estes Services - HVAC Plumbing & Electrical offers the following services: Installations, Heating, Air Conditioning, Heat Pumps, Furnaces, Humidifiers, Air Cleaners, Zone Control Systems. Fresh Air Exchangers, Plumbing, Water Heater, Water Lines & Drain Lines, Water Filtration Systems, Drains, & Clogs. Air Conditioners. Heat Pumps. Air Handlers. Fan Coils. Electric Furnaces. Furnaces. Thermostats. WiFi Thermostats. Humidifiers. Whole-Home Fan Powered Humidifiers. Whole-Home Bypass Humidifiers. Dehumidifiers. Ultraviolet Air Purifiers. Media Air Cleaners. Electronic Media Air Cleaners. Ductless Mini-Split Air Conditioners. Ductless Mini-Split Heat Pumps. Rooftop Air Conditioners. Rooftop Heat Pumps. Ductwork. Water Heaters. Sewer Lines. Plumbing Fixtures. Water Filtration Systems. Electric Panels. Electric Breakers. Electric Outlets. Electrical Switches. Lighting Fixtures. Surge Protectors. Electrical Dimmer Switches. Ceiling Fans. Commercial HVAC Installation. Commercial HVAC Repair. Commercial HVAC. Electric Dimmer Switch Replacement. Electric Dimmer Switch Repair. Water Filtration System Replacement.
Duct Clean

Contact information

3981 Tradeport Blvd, Atlanta, GA 30354

http://www.estesair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM