Estes Services - HVAC Plumbing & Electrical

Heating and Air Conditioning, Plumbing, Electrical,

About us

Estes Services is the leading choice for home comfort in the Atlanta area. Three generations family-owned and operated since 1949. We provide innovative solutions to everyday heating, cooling, plumbing, and electrical needs by bringing you the most energy-efficient products on the market today. No subs. Charges a flat rate. Free estimates for HVAC system replacements. Emergency service available. Additional phones - (404) 329-7440 - Commercial service, 404-366-9620 - residential service. Additional e-mails - info@estesair.com, plumbing@estesair.com.

Business highlights

75 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Installations, Heating, Air Conditioning, Heat Pumps, Furnaces, Humidifiers, Air Cleaners, Zone Control Systems. Fresh Air Exchangers, Plumbing, Water Heater, Water Lines & Drain Lines, Water Filtration Systems, Drains, & Clogs. Air Conditioners. Heat Pumps. Air Handlers. Fan Coils. Electric Furnaces. Furnaces. Thermostats. WiFi Thermostats. Humidifiers. Whole-Home Fan Powered Humidifiers. Whole-Home Bypass Humidifiers. Dehumidifiers. Ultraviolet Air Purifiers. Media Air Cleaners. Electronic Media Air Cleaners. Ductless Mini-Split Air Conditioners. Ductless Mini-Split Heat Pumps. Rooftop Air Conditioners. Rooftop Heat Pumps. Ductwork. Water Heaters. Sewer Lines. Plumbing Fixtures. Water Filtration Systems. Electric Panels. Electric Breakers. Electric Outlets. Electrical Switches. Lighting Fixtures. Surge Protectors. Electrical Dimmer Switches. Ceiling Fans. Commercial HVAC Installation. Commercial HVAC Repair. Commercial HVAC. Electric Dimmer Switch Replacement. Electric Dimmer Switch Repair. Water Filtration System Replacement.

Services we don't offer

Duct Clean

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 451-475 of 656 reviews

WENDY W.
12/2007
5.0
heating & air conditioning/hvac
  + -1 more
Went well. The work was completed on time and well for the most part. The salesman was much more organized than the actual crew. He said they would call the day before to remind me, and they called to find out which day to come instead. They also provided financing and I selected 18 months same as cash, they brought paperwork for 12 months same as cash. The guys did a good job installing, but didn't clean up after themselves as well as I would have liked. There were about 25-30 small screws left on the ground (we have dogs who eat crazy things) and lots of insulation left laying around(odd dog treats, but they eat it anyway). All in all, a good experience.
Description of Work: Estes added a new furnace and air conditioner to the basement which is unfinished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

TERRI L.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
It was a very positive experience. They had replaced duct work for me before. Their prices are reasonable compared to others. They show up when they say they will.
Description of Work: They found the problem and replaced the fan blade and the motor that runs the fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

NELSON B.
10/2007
2.0
heating & air conditioning/hvac
  + -1 more
We would not use them again. They were so difficult to get in contact with and they were bad about following up with us. They took forever to return our phone calls. I think they were completely overpriced. Also, it took two months just to get filters. Overall, it was just too much effort on our part.
Description of Work: They installed an external HVAC unit and ran new duct work in my house.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$8,000

Roger R.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Arrived at promised time, worked quickly to repair system.
Description of Work: Recharge system with freon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

TIPPI B.
09/2007
4.0
heating & air conditioning/hvac
  + -1 more
I am satisfied with the work they did. They cleaned everything up after the work was done. I would like to point out their punctuality and cleanliness. They are very good at that. I am happy I found them on Angie s List.
Description of Work: They replaced the entire heating and A/C system in my 1700 square foot home. They removed and hauled off the old unit first.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Anthony G.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive to my needs when my air conditioner went out during a heat wave this Summer. They came right out and got the system working. I have not had any problems with unit since. I have had the service contract with them for 8 years now.
Description of Work: They came in the Spring to inspect our central air conditioner. I have a yearly contract with them that includes inspection and cleaning of the furnace in the Fall and the air conditioner in the Spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

RONDA M.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt and personable. They have very reasonable rates as well and I have used them in the past. I will call them in the future for my heating and cooling needs. I would recommend them.
Description of Work: My central air conditioner was not cooling properly, so they repaired the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VINCENT S.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Estes is very reasonable. They do good, quick work and they even offered to remove the old system however we did it ourselves because we wanted to keep the old system. They were a good company and we would use them again in the future for service maintenances.
Description of Work: Three months ago, Estes replaced my entire heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They have the best equipment at a reasonable price. They are very honest and do good work. I am happy with the service that I received and I would use them again anytime. I have a very big unit so they said it was a large motor they were installing. They did it with no trouble and the unit has been working terrific.
Description of Work: He installed a new motor for our 5 ton air conditioner system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

PATRICIA K.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I haven t experienced the winter yet! I think I ll be happy! So far I have been. The people were pleasant. It s hard to know the price. Had I called 100 companies I might have known better. I picked these guys because they had a good rating on Angie s List.
Description of Work: They installed an electric heater/AC in my 1700 square foot home. It s a 4 ton unit and they also installed all the new duct work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WAYNE M.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was really happy with the outcome of the work done, and I was also pleased with the quickness of their work. Actually these guys were very responsive and I like the fact that they are still a family run business. I would highly recommend them to others.
Description of Work: They installed a 2 ton heat pump. The job took about 2 hours to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

KATIE M.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I like using them because they are very dependable, efficient, and they are very professional. I think the rates are pretty reasonable as well. I don't have a service contract with them though, so I usually pay them per visit.
Description of Work: Estes serviced the air conditioning unit in my 2,000 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JASON H.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
Very happy with the work. Sam provided me with an estimate and job was completed next day. We did have a minor issue with the A/C that was fixed promptly. It now works great. Would not hesitate to use again.
Description of Work: Had new furnace, coil and compressor installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

CLARENCE C.
08/2007
1.0
heating & air conditioning/hvac
  + -1 more
The electrician they sent to do the work was not professional at all. He found every excuse not to come, and when he would show up he would leave the house unlocked when he would leave. I was very disappointed with his performance. He came without a generator! The attitudes of the workers were disruptive. The other people I dealt with in the company were fine but the electrical contractor was awful. I would give this company another chance because of the politeness of the sales and management staff. I had paid them up front but the company returned all my money promptly after having all these problems.
Description of Work: They were to do the electrical and HVAC work in a house I was remodeling.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$10,600

Response from Estes Services - HVAC Plumbing & Electrical
THIS IS A VERY UNFAIR REPORT! THE HEATING AND AIR PORTION OF THE JOB WAS NEVER DONE BECAUSE SOME MAJOR ELECTRICAL WORK WAS REQUIRED FIRST. THE CUSTOMER HAD A DISAGREEMENT WITH THE FIRST ELECTRICIAN WE SENT OUT SO WE HAD A SECOND ELECTRICIAN EVALUATE THE JOB. BECAUSE OF THE AGE AND CONDITION OF THE HOUSE HIS ESTIMATE WAS HIGH AND THE CUSTOMER REJECTED IT. AS A RESULT WE CANCELED THE JOB BEFORE BEING ABLE TO START AND RETURNED THE DOWN PAYMENT THE CUSTOMER HAD GIVEN US. ESTES SHOULD NOT BE PENALIZED BY SUCH A NEGATIVE RATING FOR A JOB WE NEVER DID! WE WILL BE GLAD TO DISCUSS THIS WITH ANYONE HAVING A CONCERN - OUR REPUTATION AND OTHER GOOD REPORTS SPEAK FOR THEMSELVES! SINCERELY, TOMMY ESTES, PRESIDENT

john M.
07/2007
4.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. However, I failed to review the completed invoice in detail until later, and note the listing of a part, a filter, which I was unaware was used, as my own are in good condition. I shall telephone the company tomorrow, to inquire about this matter.
Description of Work: Mike inspected and my 2 ac systems, added refrigerant, and made several recommendations for improved efficiency in the future.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Shawn A.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
Very quick, courteous and professional. The best thing was the company actually called us BEFORE the service rep was on the way to ensure we were home. That has not happened to us since we arrived in Atlanta a year ago.
Description of Work: System maintenance on two systems. Cleaned outside units, verified freon levels, and changed filters on attic units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

MICHELLE A.
05/2007
5.0
heating & air conditioning/hvac
  + -1 more
WE were given a 4 hour time for tech to arrive. He called ahead arrived promptly and did an excellent job. He explained why one of the A/C systems was not performing, corrected the problem, changed filters, added freon and then checked our upstairs system. The tech was very informative, polite, neat, and did a thorough job. I was extremely pleased with the work. Our system is not top of the line and is 13 yrs old. He recommends eventually replacing it, but did not push or oversell. He fixed what needed to be fixed. A few days after the visit a person from Estes called wanting to know if we were pleased with the work. We were and would recommend them highly. We have had several other A/C repair companies work on our A/C, all costly and pushing us to replace, but EStes did the necessary work efficiently and for a fair price. I would highly recommend them.
Description of Work: Checking A/C systems, changing filters, adding freon, and making sure the A/c system was performing better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LISA T.
05/2007
5.0
heating & air conditioning/hvac
  + -1 more
There was 1 person that came out to do this job. He identified the problem and then replaced the thermostat. I was pleased with the knowledge that the technician had. He was done with the work in about 1 hour. He also checked the rest of the unit to make sure nothing else was wrong.
Description of Work: We had them replace the thermostat that is connected to the heating unit in my 1600 square foot home. The unit was not turning on because there was a short in the thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAVID C.
05/2007
3.0
heating & air conditioning/hvac
  + -1 more
These men took 5 total visits to fix something we feel they should have been able to fix in two visits at the most. The person that came the first time told us that the piece we needed wasn t under warranty, and as I knew it was, I insisted that I get the Presidents number in order to contact the company and find out. The President informed me that the service man was mistaken and that he would get someone out to replace the piece ASAP. After 3 more visits the dehumidifier is finally in and the unit works fine. I am happy that Estes stands by its word and that they only charged me for the first service call, but I feel that because of the extenuating circumstances having us wait so long to get this finally done, that I will be using one of their competitors next time.
Description of Work: They replaced a dehumidifier in my unit, as the heating wouldn t turn off. My home is about 2700 square feet and I did not purchase the unit from Esters originally.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$120

STEPHANIE B.
05/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional, knowledgeable and he answered all of the questions that I had. The price he charged was very good. I liked the fact that he explained to me that whoever worked on the heater before him put in the wiring wrong.
Description of Work: The repairman replaced the faulty wiring in my heating unit as it had quit working all together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jimmy A.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! We have used Estes for over 17 years.
Description of Work: Replaced AC & Gas Heater (Entire Units).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Tom S.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience, I would not hesitate to call again.
Description of Work: Repaired faulty wiring harness for igniter plug. Previous contractor replaced the plug twice and never correctly diagnosed problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Abubakr S.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
I recently had new HVAC system installed in our residence. After getting quotes from four different contractors, we settled on Estes HVAC. Your list had Estes rated a #1 in the industry and the sales person, Mr. Jerry Johnson saved us thousands of dollar for comparable equipment. He was friendly, knowledgeable and courteous and sold us the best system for our needs. Thank you, Angie's List, and thank you, Estes, for your honesty and service. There were some minor complaints about cleanup, but overall the service and the overall performance were exceptional.
Description of Work: Recently we had a new HVAC system installed in our home. We had two dual fuel Estes elite heat pumps installed and air handling system installed in the attic. Also there was a dehumidification system installed. To control the new system we had two new thermostats installed to control the upstairs and downstairs to control the newly installed systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

SCOTT S.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
The job was done quite well, with one slight hitch. The air handler that first was brought was too big for the space. The problem was remedied quickly and the installer said an even better air handler was installed. The company has been slow on providing for the needed inspection of the finished work. I contacted my rep. the day of service, but didn't hear back until a second contact was made. He explained that the installation dept should be in touch about the inspection with the county.
Description of Work: The company replaced my heat pump and air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

LEANNE T.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
I noticed that the house was chilly on a Saturday morning. After investigating, I determined that the furnace was not turning on. After making several calls to vendors in the Yellow Pages, I turned to Angie's List and found Estes Heating. Although it was a Saturday, the company assured me that a technician would come out that same day to look into my problem. The technician arrived around 5:00 p.m. and immediately went into the attic to assess the furnace. The tech was very professional and took the time to show my husband and I the source (cracked hose) of the problem. He had a spare part in his service vehicle and completed the repair within one hour of arrival. Overall, my husband and I were very pleased with the service we received.
Description of Work: The technician evaluated the furnace and identified a cracked vacuum hose - the reason why the furnace would not ignite. The tech replaced the hose and corrected the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Contact information

3981 Tradeport Blvd, Atlanta, GA 30354

http://www.estesair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
MP209438
Trade License Locale
GA
Trade License Authority
Georgia: General
Trade License Expiration
11/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Air Duct Cleaning,
Insulation,
Drain Cleaning,
Lighting,
Kitchen and Bath Remodeling,
Ceiling Fans,
House Cleaning,
Generator

FAQ

Estes Services - HVAC Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Estes Services - HVAC Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Estes Services - HVAC Plumbing & Electrical offers free project estimates.
Yes, Estes Services - HVAC Plumbing & Electrical offers eco-friendly accreditations.
No, Estes Services - HVAC Plumbing & Electrical does not offer a senior discount.
Yes, Estes Services - HVAC Plumbing & Electrical offers emergency services.
Yes, Estes Services - HVAC Plumbing & Electrical offers warranties.
Estes Services - HVAC Plumbing & Electrical offers the following services: Installations, Heating, Air Conditioning, Heat Pumps, Furnaces, Humidifiers, Air Cleaners, Zone Control Systems. Fresh Air Exchangers, Plumbing, Water Heater, Water Lines & Drain Lines, Water Filtration Systems, Drains, & Clogs. Air Conditioners. Heat Pumps. Air Handlers. Fan Coils. Electric Furnaces. Furnaces. Thermostats. WiFi Thermostats. Humidifiers. Whole-Home Fan Powered Humidifiers. Whole-Home Bypass Humidifiers. Dehumidifiers. Ultraviolet Air Purifiers. Media Air Cleaners. Electronic Media Air Cleaners. Ductless Mini-Split Air Conditioners. Ductless Mini-Split Heat Pumps. Rooftop Air Conditioners. Rooftop Heat Pumps. Ductwork. Water Heaters. Sewer Lines. Plumbing Fixtures. Water Filtration Systems. Electric Panels. Electric Breakers. Electric Outlets. Electrical Switches. Lighting Fixtures. Surge Protectors. Electrical Dimmer Switches. Ceiling Fans. Commercial HVAC Installation. Commercial HVAC Repair. Commercial HVAC. Electric Dimmer Switch Replacement. Electric Dimmer Switch Repair. Water Filtration System Replacement.
Duct Clean

Contact information

3981 Tradeport Blvd, Atlanta, GA 30354

http://www.estesair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM