EAGLE PARKING LLC

After dinner the valet brought back my car and I noticed that the bumper had been damaged. The valet mentioned that a restaurant employee had been parked next to the car and that it might have been the employee that hit the car while it was parked. The valet called the "rounder" to come to help us. The rounder was stuck in traffic, so the valet gave me a claim form to fill out. The valet confirmed that there was no previous damage to my car and provided me with the ticket that they attach to the keys. The valet said that they are required to do a walk around and note any damage to each vehicle before they park it. The ticket attached to the keys shows a check indicating that there was no prior damage. I was also provided contact information for Patrick Graffius from the valet company. I was told to contact Patrick on Monday. Schedule of events:Saturday, January 16, approx 7:30pm, left car, undamaged, with valet. Saturday, January 16, approx 9:00pm, received car from valet with damaged front left bumper. Brought the damage to the valet's attention. Filled out a claim form, was told by the valet that Eagle Parking would take care of the damage, and told to contact Patrick Graffias. Monday, January 18, 10:17am, called Patrick Graffius and left a message for him. Tuesday, January 19, 11:08am, Patrick returned my call and left a message asking me to call Tuesday, January 19, 2:13pm, left another message for Patrick Tuesday, January 19, 4:21pm, Patrick returned my call. Patrick told me that he had spoken with the valet and that Patrick was going to speak with manager at Wahoo regarding the incident. Patrick told me that they were going to attempt to identify the Wahoo employee that damaged my car. Patrick also asked me to send him pictures of the damage to share with manager at Wahoo. Wednesday, January 20, I sent Patrick pictures of the damage. Thursday, January 21, Patrick confirmed that the pictures had been received and that he was still looking into the matter. ***No contact for a week from Patrick*** Thursday, January 28, I emailed Patrick asking for a status update. Patrick responded that they were looking for camera footage, as no one at the restaurant has come forward. In additional correspondence, Patrick indicated that Eagle Parking is not going to take responsibility. Thursday, January 28, 5:05pm, I called Wahoo Grill. The manager said that he was not familiar with the incident and asked me to send correspondence to the restaurant owner. After a call to Eagle Parking from the restaurant owner, I was provided with their insurance carrier's information. I have filed a claim.