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Brittany Maids

4.4(
31
)

House Cleaning, Floor Cleaning and Waxing

About us

Residential Cleaning Service Established in 1986. Managed by the Founders. Highly Trained, English Speaking W-2 Employees. Workers' Comp and Liability Insurance Coverage. Accepts Credit Cards

Business highlights

39 years of trusted experience

Services we offer

Residential Cleaning Services Customized to Your Needs. Services Scheduled Weekly, Bi-Weekly, Tri-Weekly, Monthly, or One-Time. Move-In & Move-Out Cleaning for Homes and Apartments. Pet and Environmentally Friendly Cleaning Products that Sanitize.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.431 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
23%
3
6%
2
0%
1
6%
Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Write a review
Showing 1-25 of 31 reviews
PAUL D.
09/2019
1.0
house cleaning
  + -1 more
Be warned - they steal!!!! We have been using Brittany Maid Services for 3-1/2 years. On the last service two weeks ago, one of the maids partially emptied a coin jar I have and took the money. Not a huge amount, I estimated $80 to $100 in coins. I contacted the company and the owner stated his employees denied the theft and all he wants to do is argue the amount that was taken – not even a apology. Due to the random nature of the coins (nickels, dimes, and quarters) in the jar, it is difficult to be exact, that is why I gave him the estimate. All I wanted was an apology and restitution – now he refuses all my contact attempts. You have been warned - use them at your own risk.
Description of Work: house cleaning
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$170
Response from Brittany Maids
[Member Name Removed], we do apologize for the way this situation was handled. Although our employee has denied the theft of the coins, we are taking actions to address the possibility. [Member Information Removed] dishonest employee is absolutely unacceptable. Since you feel certain we are responsible, we are sending you [Member Information Removed] $100 reimbursement check. Thank you for allowing us to serve you for 3 ½ years.
Anna R.
03/2017
5.0
house cleaning
  + -1 more
They price it out by room. I get charged $80, but I don’t have them clean my whole house, just part and I don’t have them clean a couple of other rooms. They're great.
Description of Work: I used Brittany Maids for my house cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Ricardo Z.
05/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Betty A.
02/2016
3.0
house cleaning
  + -1 more
We have been using this service for a couple of years now. For a long time they were efficient, did an extremely good job of cleaning and you truly felt like they cared. For the past month or more, we have gotten different people coming to clean the house and the job was less than satisfactory. They dust around items on a table rather than picking things up and dusting under them. The last time they came out, they skipped one room completely. They do not appropriately clean the hardwood floor under furniture, they just dust around it. When we called the office (second time in a row that we've had to do that), this time the man who we spoke with didn't seem concerned and had an attitude. More than likely we will be looking for a new service. My business is no longer appreciated or valued. It's disappointing since we had previously had such a good experience.
Description of Work: Routine bi-weekly house cleaning
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$245
Response from Brittany Maids
Thank you so much for sharing your experience, so that we can learn from the oversight and rectify the situation -- personally for you, and for all our clients. I am sure it is frustrating to feel that the service you received recently fell short of the usual work our teams have done. We spoke with a member of your household on the day we performed the service and offered to come and clean the room that same day. He indicated that it wasn't a major problem and that we didn't need to send a team back, and we accepted that. It is clear, however, that it is a problem to you, and we want to make it right. I will call you this afternoon to discuss what you would like us to do. Our cleaning teams are trained to follow a standard procedure when they clean, so that no area of the home is left untouched. This procedure requires that every team perform a final walk-through of the home with the personalized service instructions, to make sure that no area of the home, nor any specific requests have been overlooked. We appreciate being notified of this shortfall in your home, and we have emphasized the extreme importance of this procedure during our daily Training Meetings, which are attended by all our teams
Joell L.
01/2016
4.0
house cleaning
  + -1 more
They have different crews that come out and do the cleaning. Some of the crews don't care as much and don't do as good of a job. They will skip over things or barely touch anything. I have been using them since 2013.
Description of Work: Brittany Maids cleaned my house.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Joell L.
05/2015
5.0
house cleaning
  + -1 more
I thought that they did a very good job. The staff are very nice. They come out when they are supposed to every month.
Description of Work: I used Brittany Maids for house cleaning. They cleaned my master bathroom and they swept and mopped the hardwood floors in my entire house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Alex W.
07/2014
5.0
house cleaning
  + -1 more
I had Brittany Maids out to perform a move-out clean. It took two ladies about three hours. And they were working very hard the entire time. I'd use them for regular cleaning if I wanted that service, but as of now I've only used them for a one-time cleaning. I would highly recommend them, very professional company.
Description of Work: I had a tenant move out, so they did a move-out clean. This was a one-time service. if I was interested in getting ongoing service, I would not hesitate to call them back. they cleaned every room in my 1000 square foot home, top to bottom. It took two ladies about 3 hours to do. Very thorough.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joan K.
07/2013
4.0
house cleaning, floor cleaning
  + 0 more
Arrival time is scheduled for 9:00am. Ladies usually arrive between 9:00am - 9:30am. Polite, well-groomed.. introduce themselves. If I have any specific requests, we discuss them...the ladies then begin their cleaning routines. They work quickly...most of the time the work is done well. I'm sometimes concerned that they don't clean the rims of the toliets as well as they should...and, the grout in my shower/floor isn't always done as I would like. I usually discuss this with the cleaning crew...response is usually good...other than the above, I'm reasonably pleased with Brittany Maids.
Description of Work: Brittany Maids clean 2 1/2 bathrooms, kitchen & sm. laundry room
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$70
Mary M.
07/2013
4.0
house cleaning
  + -1 more
My experience with them is mixed. Some of them are good and some of them aren't worth the money. When a good person came, they could do a really good job. But when someone who came didn't seem to care, they were awful. Some of them were really awful. One thing I don't like about them is that they send a different person almost every time. My understanding is that it's probably hard to schedule those people, so they just have to send whoever they have working that day. I think that affects the quality to some extent. The price is fine; I didn't have a problem with the price. Compared to their competitors, they are wonderful. I may have to use them again.
Description of Work: I used Brittany Maids for housecleaning services.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Brittany Maids
We endeavor to be consistent from one cleaning to the next. I hope that you contacted the office to let us know what your dissatisfaction was. Our staff is a very stable staff. It's not that we hope that we hope that people "show up" to work. However, we do have a lot of working moms who are the main care givers for their children. Therefore, when a child is sick, mom has to go or not come into work at all that day. We can never guarantee that certain people will always go to the same house each time. There too many variables which the company has no control over. One is mentioned above. Another is endeavoring to accommodate as many customers as we can, taking into consideration the jobs at hand. But, at the end of the day, we strive to produce an "A" effort in the customer's mind. If we fall short of that, we want to know so that we can get it right.
Tracey R.
05/2012
5.0
house cleaning
  + -1 more
I have been a happy customer of Brittany Maids for about 8-10 years. The ladies are always very nice and professional. They do a better job cleaning than I would do, so I'm very happy. I'm one of those people who notices every bit of dirt and when they leave, my house is spotless. I haven't had any problems with them. They do a very thorough job. I also appreciate the reminder call a few days before the appointment. I highly recommend them!
Description of Work: Brittany Maids cleans my house every three weeks. This includes dusting, vacuuming, mopping, changing bed linens, bathroom, kitchen, cobweb sweeping.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Brittany Maids
Dear Member, It is very gratifying for the team members to hear that they have been doing a great job for you and that you appreciate their hard work. Thank you for your positive comments. They will be shared with the entire staff. :)
Jeanmarie and Sean R.
03/2011
5.0
house cleaning
  + -1 more
They are prompt and professional. They come out once a month. Two people came out and were here for two hours the last time. The work went fine. They cleaned some parts of the house that I don't clean on a regular basis. The same team doesn't come out every time. I have different teams come out each time. Each team provides a slightly different level of service. The last team that I had was slightly slower than the previous teams that had come out.
Description of Work: We use Brittany Maids for housecleaning.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$130
Response from Brittany Maids
Dear Member, Thank you for your feedback. Though not every team will be as "fast" as another, we certainly expect them all to clean in the most expedient manner that they can while maintaininng the high level of quality that our customers have come to expect from Brittany Maids. Evidently, this Team was not only a little less efficient in their speed of work, but also they were rated less than an A in "quality" in your assessment. That certainly is NOT "signature service". I will have the Operations Manager come out to conduct a quality edit when you are next scheduled to be cleaned. I'm sure that you will have an A experience, not only on that cleaning but on an ongoing basis as well. Please let us know any time that you receive less than an A level cleaning.
Shannon S.
02/2011
3.0
house cleaning
  + -1 more
My house wasn't even that dirty. Only two people live in it. For what they did, maybe a little dusting, it wasn't all that. They sent someone out and they explained that it was their first time cleaning, and I guess that's that. I explained that I just got out of the hospital and that some things needed to be organized, but they only organized one thing. It turned out to not be a good experience. The price was an exorbitant amount for one person to come out. There wasn't much to do except for change the sheets and vacuum. The quality is about up there with what I would have done cleaning my own house. They used my vacuum cleaner. They didn't do enough. I would suggest that maybe in the future they need to list the things they do and maybe break it down a little better, and the price beside that, so people can choose.
Description of Work: They cleaned my four-bedroom house three times.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$350
Response from Brittany Maids
Dear Member, Under normal circumstances I would answer a review like this by saying that we certainly apologize that we missed the mark on what you wanted done and what we promised to do, and that we would be happy to come back and get it taken care of (usually the next business day). However, since what you have published here is fictional and in no way, shape or form, even remotely discriptive of actual events, I cannot do that. The only valid statement are that you did hire us to clean and that the first cleaning charge was $350. We had no idea that you had any complaints about either the price or the cleaning, as you had us come back in 2 weeks to clean again. I only found about this 12 days after the 2nd cleaning when you posted your review here. The second cleaning's charge was $140 because it should not have been as challenging as the 1st one. So, I want to address your groundless accusations. But first, I think that it is terribly dishonest to post false reviews on these "social" type networks, just to disparage a company and in your case, no apparent reason. It devalues the purpose of sites like Angie's List for people who are looking for an honest assessment of a service company. So, I will counter with actual events and actual conditions which we encountered while in your service. I don't write fiction novels, you can't make this stuff up. I your statement that "only two people llive in my house", did you forget that both your son and husband live there as well? Let me address the "and it wasn't even dirty" part. You stated that "there was not much to do except to change the sheets and vacuum". OK, I'll begin with your 18 year old son's bedroom. He is a high school senior. This was the 2nd cleaning only 2 weeks after your initial clean. The team of 2 assigned to your home (we never send one person out) could not even enter his bedroom because there was no uncovered floor space to walk on. clothes were strewn everywhere. Overflowing the drawers, on top of the dressers, on the bed, and all over the floor. Most of them were dirty clothes. the team had to wade through that along with all of the debris, trash and dirty dishes. they picked up empyt liquor bottles of Crown Royal, empty beer cans, enpty cigarette boxes and cigarette butts. Food debris, trash and other waste that in all was enough to fill up a 33 gallon trash bag to overflowing! Then could begin to dust and vacuum. They hung baskets of clothes in the closet. I won't mention the bathroom and shower, as it was a gastly mess. And I have to wonder, your son is an under age, high school student, with many empty liquor bottles & beer cans in his room, and since the team had to wait 30 minutes for him and his girlfriend to get out of the bedroom in order to clean...what is wrong with this picture!? The master bedroom, your room, had clothes draped over the dressers & chairs and scattered around the room. The team spent 2 hours at the first cleaning just sorting, folding, hanging up and putting them in closets and drawers. And you state that they "only organized one thing"? The second time that we come to clean, your room was in the dsme disarray, but at least it did not have any empty liquor bottles or beer cans, so that was a plus. In the living room, your leather sofa had dried on food stuck all over it, which had to be chipped off and vacuumed. All around the couch there piles of crumbs and food scraps which were accumulated just from the 2 weeks since our first visit. In the kitchen, diried food was stuck to the floor, counter tops and table & chairs. The counter tops were piled with dirty dishes as were both sides of the sink. The diswasher had to be emptied to begin putting at least some of the dirty dishes in to be washed. There were enough dirty dishes left to run another 2 to 3 loads. All in all, the house was in horrible condition and your were charged a fair price for the work that was done. It was fully explained to you, upfront, how much the cleaning would be, based on the very challenging condition of your home, and you agreed to it. We did everything that you asked us to do, even more. We made your home habitable again. We used our equipment and cleaning supplies and never even saw your vacuum. we sent out a team of two of our best cleaners and not "someone who said that this was their first experience in cleaning". It would make no sense for us to do that, since we did an in home consulation with you and knew how difficult the job was going to be. They were long term employees as well. When the team supervisor explained to you that since you had them spend an extra hour on the second cleaning, which was beyond the arteed upon terms, you conveniently and expediently left the house and without telling them, paying them the extra hour, or giving them a key in order to lock your house. They had to exit out of the kitchen door and run under the garage door before it closed. While the supervisor was backing out of the driveway, she had the thought that maybe you didn't lock the front door in your haste to leave. Sure enough, you didn't. So the supervisor had to go through the front door, locking it behind her, go back out the kitchen door, activate the garage door opener to open it and then run back out beneath the closing garage door a second time. Finally they left, but were late to their next appointment because of all of the above. But at least they finally got out. What an experience for them! You got a vry clean and organized house and didn't pay them for a third of the time that they spent working so hard for you. And only to see that you wrote this fictitious account of their efforts for you. And "that's the rest of the story".
Margaret C.
01/2011
5.0
house cleaning
  + -1 more
They are punctual and efficient. I rate them high overall.
Description of Work: I used Brittany Maids few weeks ago to clean the house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Brittany Maids
Thank you very kindly for your response and patronage.
Jacqueline M.
10/2010
4.0
house cleaning
  + -1 more
While they were a bit late arriving, due to the previous client, they got right to work. They were professional and agreeable to doing whatever I needed. I asked that they use a particular product I had on my wood floors and they did. I asked that they pay attention to vacuuming under things and not just around them, and they did. They were at my house about 5 hours as I recall. I really appreciated having them there.
Description of Work: . Brittany Maids was called to clean the house top to bottom dusting, vacuuming, bathrooms, kitchen....we had been painting and removing excess clutter and needed the house 'show-ready" clean.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$365
Elizabeth S.
09/2010
4.0
house cleaning
  + -1 more
They are supposed to do heavy clean. I would call it a light clean by my standards. They are supposed to send the same crew every week, but today someone unfamiliar was sent, so I had to provide instruction for the bathroom floors. I'm not usually there, so they wouldn't have been done properly. Very nice and reliable, but I wish they put more elbow grease into the cleaning.
Description of Work: Whole household clean. Baths, beds, dusting, vacuuming.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Linda T.
08/2010
5.0
house cleaning
  + -1 more
I have been impressed with their professional attitude and their reliability; as well as with the flexible way they work with any scheduling problems I might have (with company coming in town, for example) . They go the extra mile and if I have any concern about the way something is done they are so responsive and work to correct it if there is something I would like done differently. I have had alot of different people clean my house over the years, and Brittany Maids are one of the best! My bulldog, Esther, is very fond of them as well.
Description of Work: Brittany Maids team of two have been cleaning my house every two or three weeks for about a year now and they consistently do a fabulous job. They dust, mop, clean the kitchen and bathrooms, change the bed linens, vacuum, wipe down all the plantation shutters, and generally get rid of any dirt they see.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Mary M.
04/2010
1.0
house cleaning
  + -1 more
The office manager came out quickly when I first called and they were prompt the first time when I was home. they were polite when I called in the first time and told of the missed cleaning and when I called after the second, they office manager was apologetic and offered another cleaning and another chance but I told her that, frankly, they'd had their second chance and that I did not want to come home to the same aggravation of a poorly cleaned house.
Description of Work: This was the second time Brittany Maid came to the house to clean. The first time there were some things not done but I figured that they had run out of time and decided to give them another shot. I called to let them know the items missed and arranged for the next cleaning. I came home after the second cleaning and not only were the things I called about earlier NOT done (these were obvious cleaning items, including wiping down the switchplates and removing cobwebs) there was still dog hair all over the kitchen floorboards, the kitchen floor was still dirty - vacuumed but obviously not washed - there were still furballs and a whole corner area of the living room was not cleaned leaving a full trashcan, and furniture not dusted. They had scared the dog so badly she peed on the couch and then they just left it there to dry not even botherin to clean it up or even remove the cover-sheet on top. They were aware of the accident because they left me a note that it had happened - I found it infuriating that they would come to clean and not even bother to try to clean the couch cushion. They scared the dog so badly that she was afraid to come in when they left. On the first visit, I had told them they needed to leave the heavy duty vacuum out since they wouldn't need it, given I have hardwoods, and that it obviously scared the dog. I told them they needed to come in and let the dog out first, then bring in their equipment.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$80
Response from Brittany Maids
In response to your “not so accurate” disparagement of our Company, 90% is centered around your dog and I will address that a little later. But first, I want to clarify the real circumstances. To be polite, your residence, a 2BR / 1BA home, was in a “well lived-in condition” to say the least, but we can handle that type of cleaning as well. But it took the same amount of time to get your small residence cleaned, as it would take the same Team to clean a normal lived-in 4BR / 3.5 BA house. That’s quite a big difference! You can’t expect, after allowing so much “accumulation” of household dirt and grime to build up, to be able to be make the front cover of “Southern Living Magazine”. But I agree, we did miss a few items on the first cleaning. One that you didn’t mention was not picking up a grill plate on the stove to wipe underneath it. This, along with the other minor items from the first cleaning should have been taken care on the second. This brings us to the real heart of the matter… your dog. When our Office Manger consulted with you at your home, your dog went “bananas” even before she entered the house, as your dog could see her approach by looking out of the big front window. Your dog ran around the house barking and carrying on while the OM was trying to converse with you. But you assured our OM, since the dog does get “hysterical”, that you would be home during the cleanings, which happened on the first one, but you opted not to on the second cleaning. It is clearly notated and signed by you, that you would be there to handle the dog. Our entire staff is very pet friendly and takes client’s pet instructions seriously. You put us in an impossible position on the second cleaning. The Team entered the house, without any equipment, but the dog went “ballistic” anyway! It ran through the residence in “hysterics”, barking and urinating all over the floors and on the couch. But, per instructions, they were able to coax it outside The “heavy duty vacuum” that you accused us of bringing in, was in fact the same size and weight as the Oreck that we all have seen on TV. And by no means did you give any written instructions, not to bring in the vacuum. The OM goes out to get first hand information so something like this doesn’t happen. The Team cleaned up the urine on the floors, blotted up the urine on the couch and lifted up the couch cover so that it would dry. But, I do agree with you here, the Team should have taken it off altogether. After the cleaning, the dog would not come back in the house, so the Team left food and water out for it, since they had no idea when you would return. It’s one thing to use a public forum like this for a valid, but fair complaint and assessment, and I welcome the chance to better our Company. But to embellish and distort the actual events is reprehensible because our hardworking and caring employees, though not perfect, certainly don’t deserve this type of degradation.
Margaret C.
04/2010
4.0
house cleaning
  + -1 more
It turned out pretty well. In the beginning I was worried that they were talking more than they were cleaning because it took them three hours. It was pretty much what I expected. A consultant came out first who was very professional. The workers were professional but I kind of felt like they were putting on act when I was around because I could hear them when I wasn’t around. There are some places they wouldn’t do because they were too high although they actually got up on a countertop to do it because I mentioned that the consultant that came out said they would do it. I would recommend them but I would expect to have people talking and hanging out a bit while they do it. The initial cleanings are typically expensive. They say that they don’t use chemicals but I did see one using Comet bottle. They aren’t allowed to get up on stools or anything because they are insured and they could fall off.
Description of Work: Brittany Maids cleaned my home one time. They did everything from vacuuming to cleaning hardwood floors.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Suzanne L.
02/2010
5.0
house cleaning
  + -1 more
They were very sweet ladies and professional. Their attitude was great. However, I noticed some gunk in the cabinets which they were supposed to wipe out, and some spots on the floor that weren't cleaned--like behind the doors. Also, they cleaned my spotless, self-cleaning oven, which I felt was a waste of time, but didn't seem to tackle the underneath of the stove, which was filthy. They also didn't get behind a few of the doors for mopping the hardwood floor. I was pleased when they left, but as we started moving in, I was a little disappointed. However, I think that if I had watched them instead of working on another project, things would have been better. They did do a good job on the dusting of the trim work, the bathrooms, and certainly, removed most of the dust the painter had left. They also gave me a recommendation for how to mop my hardwood floor (recommended a cleaner), and seemed to use good quality cleaning supplies.
Description of Work: Cleaned up after my painter--vacuumed the dust in three large rooms, dusted trim, mopped hardwood floors. Also, cleaned some areas of the house for me for move in--bathrooms, kitchen, inside cabinets. It was not a thorough move-in clean, but I paid by the hour instead.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Sandy R.
09/2009
5.0
house cleaning
  + -1 more
Excellent. Very professional, no surprises, all needs addressed.
Description of Work: Cleaning my condo 2x/month
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Lane T.
08/2009
5.0
house cleaning
  + -1 more
I like the people who come as they are non-smokers. They are professional, responsive and very thorough. The quality of their work is good and I have been satisfied with their service.
Description of Work: They do house cleaning for me and I have been using their service for around 6 months.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bill D.
03/2009
5.0
house cleaning
  + -1 more
I'm not a person who needs help keeping the house "clean enough" in general, but with my husband recuperating from surgery, 4 kids and a cat, it was time for help. The ladies (sorry, I don't remember their names, but they were extremely nice) were quick and efficient. Even the tops of my canisters on the countertops were cleaned. All 6 ceiling fans were cleaned and the floors (carpet, tile, and hardwood) were great after they were finished. We have a 5 br, 3 bath house and these ladies cleaned the whole thing in 2.5 hrs. I was home with my baby the entire time they were here and they were very considerate to make sure cords and cleaning supplies were put up right after they were done so she wouldn't get into them. I'm not sure I'll need them again since hubby is much better now, but I know who to call if I do.
Description of Work: Thorough cleaning of the house; floors, baseboards, sinks, toilets, ceiling fans. Pretty much anything that stood still.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Brittany Maids
THANK YOU FOR YOUR KIND AND SINCERE REMARKS! WE STRIVE TO TO BE EXACTLY WHAT WE ADVERTISE AND TELL OUR CUSTOMERS IN PERSON. RICHARD WILSON, PRESIDENT
David B.
06/2008
5.0
house cleaning
  + -1 more
My experience has been good. They always come on the day that they say they will come. Their quality of work is very high. they are respectful with my possesions when they clean my home.
Description of Work: They did house cleaning for me in my condo. That is all I had them do for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
NANCIE T.
09/2007
5.0
house cleaning
  + -1 more
I became ill several years ago and became hypersensitive to dust. My lovely daughters arranged for Brittany Maids to come and help. They have been so good, I have kept them working every three weeks for over 4 years!!! Thank you Laurie.
Description of Work: Two ladies come every 3 weeks and dust about 6,000+ books in 14 bookcases, wash floors, clean the bathroom, vacuum bedroom, hall and living room and change bed linens for me. This is the bottom level of a two-story house (a mother-in-law suite with living room, kitchen, bedroom and bathroom). The ladies are prompt, professional and pleasant to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
PATSY H.
03/2006
4.0
house cleaning
  + -1 more
I THINK OVERALL THEY HAVE BEEN VERY NICE TO WORK WITH. MOST OF THE WOMEN ARE VERY FRIENDLY. I HAVE TO PROVIDE MY OWN DUSTING SOLUTIONS, AND THERE ARE CERTAIN SOLUTIONS THEY ARE NOT ALLOWED TO WORK WITH. THEY ONLY BROKE ONE THING, AND THEY TOLD ME ABOUT IT, BUT THAT HAPPENS. I AM PLEASED.
Description of Work: THEY CLEAN BATHROOMS, DUST, AND VACUUM. THEY MAKE THE BEDS AND CLEAN THE KITCHEN FLOORS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$40
Response from Brittany Maids
THANK YOU FOR YOUR INPUT. IT APPEARS THAT WE HAVE TO BRUSH UP ON A FEW AREAS.
    • 1(current)
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Contact information

50 Executive Park S Ste 5013, Atlanta, GA 30329

www.brittanymaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

Brittany Maids is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Brittany Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brittany Maids offers free project estimates.
Yes, Brittany Maids offers eco-friendly accreditations.
No, Brittany Maids does not offer a senior discount.
No, Brittany Maids does not offer emergency services.
No, Brittany Maids does not offer warranties.
Brittany Maids offers the following services: Residential Cleaning Services Customized to Your Needs. Services Scheduled Weekly, Bi-Weekly, Tri-Weekly, Monthly, or One-Time. Move-In & Move-Out Cleaning for Homes and Apartments. Pet and Environmentally Friendly Cleaning Products that Sanitize.

Contact information

50 Executive Park S Ste 5013, Atlanta, GA 30329

www.brittanymaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed