BOBO PLUMBING

As a direct result of their shoddy work we developed a slow leak that caused mold damage in our home. The very rude woman on the phone said "well it's taken you a year to call about a leak?" The answer is yes, because we didn't see a problem until the mold began forming. They were unwilling to do anything to remedy the situation so I'd highly recommend you avoid them at all costs.

They are incredibly unprofessional, unorganized and very complacent. No concern or regard for the client or appointments and just an overall rude and inconsiderate business. Would absolutely not recommend. For reference: I was having a plumbing issue and was recommended Bobo Plumbing. I called Friday 6/21 and they were too busy so scheduled and appointment for today 6/25 between 1-4. I let them know I have two children and not having a working sink is difficult. They said they understand but best they can do. Waited until the appointment and they never called or showed. I called to find out and they placed me on hold for 5 mins so I hung up. I called back and they said they’d reach back out with more info. The service tech finally called at 4 pm to say he’s got another person in front of me and it will be atleast an hour. I said that’s incredibly inconvenient and inconsiderate- why would you schedule like that and not reach out if you can’t make it. He said not his problem and call the company. So I did. They did not apologize, just said they’re busy and the tech will come - do I still want them to. I am upset, told him that’s not how to run a business and completely unprofessional and this has been a miserable experience. He said that it goes both ways. If you decide to use this service, good luck- seem like they truly do not give a s*** or care about the clients at all.

They responded very quickly to our phone call and the guy that was sent out was very nice and personable. We did didn't have to pay anything because our home warranty took care of it for us.

The job was all wrong; the toilet was not put on properly. When I had another company come to do other work, they fixed the toilet for me and they found that the flange was all smashed in the middle of the drain and was not put on right. They also said that my entire driveway needed to be broken up to do all kinds of work that was not necessary. They wanted to charge me 5000 dollars to do all this work. It turned out the pipes didn't really need to be replaced, so they were not very knowledgeable. I would not ever use them again.