ATLANTA SOLUTION LOCKSMITH LLC

This company provided the worst service that I ever had in my whole life. Back in November 2010, I called this company for estimate about rekey. The guy who answered the phone said it was about $20 per rekey. I needed to do three rekeys so my estimate was about $89 ($29 for the phone service). I made the appointment with them. On the service date, the service guy never showed up, I called the company and was told the service guy was on his way. After about one hour, I called them again and was told the service guy was in a car accident and they sent another service people. So about another 45 minutes, finally a service lady showed up. It took her 15 minutes to finish the job. When she showed me the bill, it was $259. And then I realized that she changed three locks instead of rekey. After a week after this service, one of the door knob was broken (you can see what kind of cheap locks they put on the door). The service lady came and had to replace it. After 10 months later, which is a week ago, another door knob was broken. I called them again, and the lady who answered the phone said, since I was their customer, they will give me discount. It will be $50 to fix or replace the broken door knob which was changed by them. On the day of the appointment, the service guy called me and said it will be $75 to fix or replace it. His attitude was the worst that everyone can imagine. I called back to the phone who scheduled this appointment. The lady was not available, a guy answered my phone. He told me it will charge $95. And he was as rude as the service guy. In the end, all I can say is that "I don't want your service anymore".