ATLANTA AUDIO & AUTOMATION

If you are looking for a Ethical, Quality Driven and Responsible Home Automation company RUN AWAY from THIS ONE and DO NOT LOOK BACK! I know this review sounds harsh but it is as truthful as can be. In 2020 while doing a major renovation of our penthouse condo, we decided to retain AAA to design, wire and install our Control 4 Home Automation system complete with RGBY Lighting, Control 4 Lighting and Switches and Lutron Shades...A Project that was well over $30,000 without even finishing ALL of the shades. Not that they have received ALL of their money they refuse to assist us in helping us achieve a fully functioning system. Recently some of the programming went "wonky" which is part of the issue they caused with the driver's they installed and the owner literally told me to reach out to the guy who sold us the system who no longer works for AAA, how crazy is that. When I called to confront him about this ludicrous statement he told me to "shut up"! Being a business owner for nearly 2 decades I truly understand customer service and ethical conduct as a business owner and Phillip Ampel the owner of AAA is probably one of the most unprofessional, dishonest individuals I have come across. I will update this review accordingly in the future with also pictures of how they left the Control4 cabinet install etc. once I get them uploaded. I will also update it accordingly to give insight as to how things are going with AAA in terms of getting our system operating as we were promised it would at contract completion. Stay Tunes, I am assuming we are going to have to go the route of litigation! Edit: Also, it appears that your company only has a history of disputing negative reviews below by many other people other than me and always skirting responsibility...Being a responsible business owner means trying to make it right with your customers/clients instead of always trying to level blame on their shoulders while AAA says they have always done everything right...This is very typical of a business that deserves poor reviews. Just for some insight as well to the level of "Non-Quality and Nightmarish" work that AAA does. Please the pictures attached of the main Control 4 housing tower that AAA installed and look how disgusting, dirty and dusty the tower is to this day! You would think that if you paid a company $30K to install a full home automation system that they would at least have the professionalism to clean up and turn over the system in a very professional and clean manner instead of leaving it like these pictures show, correct? Well they didn't so if anything speaks a words it should be these pictures! Being a Yelp Elite reviewer I ONLY give poor or negative reviews when they are warranted...as you can see from my profile I have given many 4 and 5 star reviews but when I do give a 1 star review it is for a reason especially considering I am a fellow business owner of over 16 years and understand the negative implications these can cause.

This experience was fantastic from start to finish. Everyone that we dealt with was outstanding. They were always very curteous and highly professional. They respected our home and kept the work space very clean. They were very eager to find solutions that met my specific needs and were very friendly to deal with. They were always punctual and the project was completed ahead of schedule which was great because we had family coming in to town that week. I definitely highly recommend them!

Great job. Installation was efficient. Really gives a different feel to the house.