I contacted this company on December 11th for appliance repair. At first, everything went okay. The contractor, David stated that the power board was the issue and gave me a deal for $335 instead of $400, raising the service fee from $25 to $65. The part was ordered and would arrive in 10 days (December 21st), but I never heard back. On January 2, I called David to follow up. He didn't remember me and was extremely rude, yelling and insisting that he had never spoken to me before. He had never ordered the part and said I never asked him to, but I had voicemails to prove otherwise. After, the call I decided that I did not feel comfortable welcoming David back in my home. I called another company. They discovered that David stole my power board without my knowledge preventing them from doing a diagnostic test. He also left the dishwasher unassembled, making it difficult for anybody to know how to fix it. After installing a new power board, we discovered that the power board wasn't the issue at all. David had misdiagnosed the issue, stole my part, and then tried to act like he didn't know me. Another company installed two parts for me at a lower price than David was charging for the one. Manager wouldn't return calls to discuss why the part was taken or David's extremely rude demeaner. The stolen part was eventually returned to my door, but the $65 was never returned. This company is a nightmare; avoid at all costs.
Description of Work: Thought I needed a new power board on my dishwasher. David was wrong. Needed a new control panel.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65
Frances W.
10/2017
5.0
appliance repair
+ -1 more
AAR went above & beyond to get my washer repaired. The part needed is no longer made, but they had a source who had the part. It was installed the next day. This saved us hundreds of dollars because my washer/dryer is a stacked unit, so I would have had to replace both if the washer could not be repaired. The Angie's List $25 coupon also saved us money.
Description of Work: My washer stopped spin drying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Diana F.
07/2017
5.0
appliance repair
+ -1 more
Was very pleased with work. Technician was on time, very personable, and very knowledgeable. Price was fair and I feel he went beyond what he needed to do
Description of Work: Needed igniter replaced on gas stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Carolyn B.
07/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Excellent! Have the customers needs as top priority.
Rating Category
Rating out of 5
Yes, I recommend this pro
Leslie W.
07/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Very professional and even taught me how to take better care of my washing machine.
Rating Category
Rating out of 5
Yes, I recommend this pro
Isha S.
06/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
FRANKIE L.
06/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: A tech came out the next day and repaired out refrigerators. Neither required parts so we weren't charged additional money. They did exactly what their ad said. It was the best $39.95 I've spent in a long time.
Rating Category
Rating out of 5
Yes, I recommend this pro
James R.
12/2015
5.0
appliance repair
+ -1 more
arrived on time. had to take the dryer apart and put back together - he knew exactly what to do
Description of Work: dryer repair.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
rhonda K.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Two recent visits were service calls, first a dryer second a refrigerstor. Both times they told me the repair would be too much and recommended against doing the work. Service calls were very cheap.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Appliance Repair
FAQ
Atlanta Appliance Repair is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
No, Atlanta Appliance Repair does not offer free project estimates.
No, Atlanta Appliance Repair does not offer eco-friendly accreditations.
No, Atlanta Appliance Repair does not offer a senior discount.
No, Atlanta Appliance Repair does not offer emergency services.
No, Atlanta Appliance Repair does not offer warranties.
Atlanta Appliance Repair offers the following services: Since 1992 we have been Atlanta's foremost experts on repair of all major residential and commercial appliance products.