Ansley Park Plumbing Co

It was excellent. They were on time, called 30 minutes before they arrived, Performed all work as we had discussed and answered other questions I had as the appointment went on. A great experience!

I have used the company for about 1 year. Two technicians came out for the sewer drain and completed the in in about 1 day. The staff is very honest, reliable and trustworthy. Scheduling is very easy.

We were having some bathroom floor tile replaced and the tile installer said we needed to contact a plumber to have the toilet drain pipe cut down to match new floor height. We called Ansley Park Plumbing around noon and they had plumbers at my house before 5 PM. While chatting with the plumber and discussing the next steps, I mentioned that we might be selling this house. He suggested we check with DeKalb County regarding an ordinance that requires low-flow fixtures in a house before a new owner can have water turned on. We did check into that and decided to have four toilets replaced and five lavatory faucets, all to meet county requirements. Plumbers had to make several trips over a three-week period to work around tile installation. They did a good job and cleaned up afterward. I purchased all toilets and faucets through them which is why the price is higher than would be expected just for labor. I recommend this company and would use them again.

The work turned out fine. The work involved digging through the front yard, and they replaced the ground cover. They did a neat job.

They had done great work for us in Atlanta so we asked them to re-plumbed an out of town 2nd home. The actual plumbing work was done well. The professionalism left much to be desired. . Pricing was doubled mid way through the job, from 5k to 10k. It was not included in the estimate because the drains had been removed from the house. They did not bring up the price change until after they had done the work. Also, all new pipes in the crawl space had to be insulted. Some pipes were not insulated because one of the two plumbers on the job did not feel like getting in a tight space. We had to pay for a 2nd visit to complete the insulation which we had previously paid for already. On job completion, the plumber underestimated the time to complete the job, leaving us with incomplete work while he went on vacation. We were told the plumber could not come back to finish the job for 4-6 weeks. They are good plumbers. They are lacking in professionalism and when I discussed this with them they did nothing to make this right. We still were not told who took the old copper plumber and what was done with it.. Plumbing parts became unorganized, some of which were found later.

They were excellent. Everyone was very pleasant and professional. They did the job quickly.

Fine

Overall, my experience with them was very good. Two guys came out and did the work for us. Their price was good, and the quality of their work was fine.

We've used them for eight or nine years now. They will tell you if something is not worth fixing which can either save you a ton of money or cost you a ton. They do a very good job and are very reasonable on pricing as well as being very honest about everything they tell you.

Overall I felt as if I had been overcharged, because no actual repair work was done. We mostly discussed why my hot water supply in the bathroom suddenly cut off and then came back on just as suddenly. He suggested different theories, but none of his ideas seemed to be an answer and it is still a mystery. He did observe my water meter after making sure all water supplies were turned off, and the meter was still running which signaled that I have a leak and he did crawl under my house and he did spend over an hour discussing what could and couldn't be the problem with the hot water supply. He gave me a bill, but it wasn't itemized and he did not explain what justified the charge. I was so shocked that I couldn't bring myself to discuss it with him and just wrote a check. I guess I've learned a $161.00 lesson.

Very satisfied with their work.

LARRY SINGER (?) WAS ON TIME, VERY PERSONABLE, VERY PROFESSIONAL, DIAGNOSED IT IMMEDIATELY AND TESTED ALL BEFORE LEAVING. IT TOOK 2 1/4 HOURS AND LEFT NO MESS. CALLED ON FRIDAY AND HE CAME ON MONDAY.

MY HUSBAND AND I ARE CONSISTENTLY PLEASED WITH THE THOROUGH, CONSCIENTIOUS WORK THEY DO, AND THEIR PROFESSIONAL DEMEANOR.

THEY ARE GOOD VALUE, RELIABLE, AND PROFESSIONAL.