American Landscaping Crew

American Landscaping did an excellent job of helping us fix a troubling water problem we had on our property.  Because of how our house sits on our lot our existing drain system in the front of the house could not handle all the water that would accumulate during heavy rains.  The house sits below the main road that has no curb/gutter and our front yard has no natural outlet for water to drain around the sides of the house. 
Allen Cody came out and spent several hours over two days walking the lot with me and talking through potential solutions to the problem.  The most difficult part of this project is that there was not one solution that could fix the issue so Allen really spent time and thought through a plan with me that included 3 different sub-projects that were all designed to remove, or move, the water to a more appropriate drainage area.  Three other vendors either wouldn't speak with us at all without a downpayment, or spent all of 20 minutes doing a "flyby" and then developed generic quotes that could not have anticipated the real problem we were dealing with.  I can't say enough about Allen's focus on trying to solve our real problem and not just trying to force fit a solution!
The three mini-projects they did included: 
1) Install of an 8-inch storm drain (solid PVC, not the black corrugated stuff) from the front our house, beneath our flower beds, under our driveway and out to a natural drain area.  Note:  they jackhammered out 25 feet of driveway concrete and had to dig down 5 ft to get the drainage to flow correctly.  They "filled" the concrete gap with matching house brick and you would never know it wasn't part of the original driveway design!  Also, they somehow saved a huge vine my wife loved and we thought would die for sure when they dug up all of our flowerbeds...kudos for pulling that off. 
2) Created a nicely landscaped gravel parking zone along our road frontage that not only eliminated a perennially muddy parking area, but was intentionally graded to channel water down the street and past our house instead of pouring off of the road and directly into our "bowl" front yard.  Key here was to make this look like part of the landscaped yard design and not just a generic parking spot.  Allen and team worked with me to redesign this twice during the process, but we ultimately got it right - very happy.
3) Creatively came up with a way to re-design the top of my driveway and install another drain to further stop water from pouring down the driveway during heavy rains.  Since there was no gutter between the road and my driveway (just smooth transition), they jackhammered out the collar of the driveway and created a soft U-shaped run that tied in with the gravel parking area.  They installed an additional drain in the collar to further channel the water away. 
Not only did American Landscaping work to get the job done to our liking, they made sure they finished the last 5% that always makes me crazy....planted and replanted flowers, added decorative stone where needed, mulched and cleaned up every last piece of construction material, etc.  When my wife was not happy with some of the planting areas, they did not flinch and came back out to fix things to her liking.  Additionally Allen did not press us to make our final payment until we lived with the project for a week or so and we were sure we were happy.  Its now been a month and he followed up again unprompted to make sure we were still happy!  I can't remember the last time a vendor did that. 
During the entire project (which took about 10 days of elapsed time) there were a couple times where a communications breakdown occurred in the project and part of the project took a little bit of a wrong turn.  That can happen, especially since we could not be there all day while they were doing the work.  Their response to our concerns could not have been more professional and they immediately reworked things to get the project back on track and delivered it exactly as we had hoped for.  Very happy with American Landscaping and would use them again with no hesitation.

After obtaining multiple estimates and checking reviews, we chose this company, based mainly on reputation and reasonable prices.  They did an excellent job on our project, which included terraced retaining walls, a paver patio extending out to a retaining wall, paver steps and drainage.  We highly recommend American Landscaping, and have neighbors already considering using their services.

I hired American landscape to convert an ugly storm drain in my backyard into a dry creek bed and install sod by the lake. They gave me an estimate and were able to adjust things to fit my budget. It turned out beautifully! They were very professional and were totally focused on my satisfaction. I have never done a project like this and they were very patient with me as I made design changes along the way and they offered great advice when I wasn't sure of some decisions. It turned out great! Better than what I had expected. I plan on having them install a fire pit and stone steps next year. Great job!

There were no additional fees associated with the Big Deal.

All went well.  They came in, suggested a few options, we selected, and moved forward.  The estimates were reliable and work completed was a good quality.  All who came to our home were pleasant and professional.  We got what we paid for and are pleased with the results.

They performed the work, but portions of the job were done poorly and some things were left unfinished. At their expense, they replaced the stairs. They were very nice about coming back out to fix that issue for me, but I paid for job while still having two outstanding issues and I haven't heard from them in two weeks. They still need to add dirt and pine straw. They also left stones and wood in my driveway that they still need to pickup. The owner was very conscientious, polite, and responsive throughout the job. However, once I paid they seemed disinterested in tying up all the loose ends.

Called on May 9th, they came out to give a free estimate within a week, showed up on-time. We got 4 quotes for improving drainage on the high side of our house, and all the other proposals were for french drains, but Allan suggested just putting a linear drain at the "bottom of the bowl" which made sense to me. His quote also included a 60ft+ underground 6" PVC pipe down to a creek on the other side of our house for about the same price that other providers were offering for a system without a pipe (water would just wash down the hill).
It took about 1.5 months to get out to us, but every company we contacted was pretty slammed, and there were lots of rain delays. They kept us informed about the delays.
A regular perforated pipe was installed around July 5th instead of the agreed upon PVC, and when I called he said he would investigate. A week later the mistake was corrected. The install looks pretty good, no mound over the buried pipes. They installed it a little deeper the first time than the 2nd, but I'm satisfied with the final result.
Overall, very happy with the quote (very detailed written estimate), communication and follow up after a mistake was made. I didn't have to argue or anything, they just made it right. Would use again.

They started several months ago putting in pavers.  They did such a good job I had them come back out to put in steps and a wall.  They also did some landscaping and some sod as well as some additional pavers.  They just did such an excellent job.  They are very good on follow up.  They make sure that you don't have any problems and they make sure they do exactly what you want.  And they really do a great job with everything. 

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We did have a few hiccups with the scheduling, but we were able to handle that out. It turned out to work out very nicely and they did a wonderful job. The crew was very helpful and the project manager took real interest in making sure that everything was done according to the agreement.

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We had to reschedule several times due to weather delays.  Otherwise things went well.

Cut back overgrown trees, transplanted large hydrangeas, roses.  General landscape cleanup and clearing overgrowth.

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I called American Landscaping Crew and spoke to Ruben asking for a quote on installing some type of water feature in our backyard.  (We weren't exactly sure what we could do in our yard, but knew we wanted some type of water feature.)  Allen from American Landscaping called me back to schedule a time and showed up on the date as promised.  In fact he was early.   Allen listened to what we were looking for and offered several ideas.   We eventually went with Allen's recommendation for a water feature that was approximately  25' x 5' with two drops.  Where Allen suggested we place the water feature made the most sense due to the lay of our property. 
Ruben then sent me a proposal showing exactly what work would be done and the price.  Once we agreed with his proposal, Ruben scheduled the work.  They were about 4 weeks out which was okay by us.  However, they contacted me about 5 days prior to our scheduled date and told us they could start the next day if it was convenient with us.... which it was.
That next day, their crew showed up early and began the work... digging a 25' trench that sloped to an area where the pump/filter would be placed and where the water would collect.  They installed a very thick/heavy duty liner, then began installing the stone and rock that would make up the base and sides of the water feature.  What caught my attention was the thought/detail their guys put into laying down those stones/rocks.  Almost like putting a puzzle together so that everything fit well and looked natural.  (My wife joked that if it was me doing that work, I would have just dumped all the stones - probably true!)
When the stones/rocks and waterfall were in place, they planted a handful of shrubs to soften up the look.  Then proceeded to move the gate and stone walkway.  As the crew was cleaning up, their foreman Hugo made sure I was happy with the work and asked me if I had any concerns.  He then proceeded to show me where the pump/filter were located as well as three underwater lights that they installed in the 'pool' area.  It was a 2 day project.
Overall, they were a hard-working crew who did a very professional job and cleaned up the area when they finished. We couldn't be happier with the water feature.  ** I especially like the remote control Hugo gave me so I can turn on the pump from our deck!
We have some other outside work around our home... specifically a hill we would like to have terraced.  So I will be contacting Ruben again. 

Very professional and courteous.  Excellent craftsmanship.  Punctual and very satisfied with total job.  Will recommend.

Phone calls between myself and the owner Ruben were handled very promptly. He was able to answer all my questions. Work was performed while I wasn't home, which I don't mind. I sent him an email with the exact location of where i wanted the patio and his team followed those directions exactly. Work could have been a little cleaner. His workers used my water hose and connectors that were outside but did not connect them back properly. Also, they left huge trails of mud alongside the house, which I believe came from their equipment. His workers stayed at the property for about 30mins so I could give them payment. I asked for a receipt, but his workers told me to contact owner, Ruben for a receipt. I've called but haven't received a return phone call or email with the receipt. It would have been nice to receive a follow-up call from the owner about my satisfaction, his employees quality of work, etc. He's received payment and I haven't heard from him since. Hopefully Angie's List can help me get a receipt for my recordkeeping purposes. Receipts like this are very important when you're looking to sale your property later down the line, and you're trying to show much equity or how much work you've put into the home. Overall, service was good, but cleanup and follow-up could have been better.

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It went pretty well.  They worked really hard.

Working with American Landscaping was a great experience, they were very responsive, showed up when they promised and did excellent work.  The stone masons that did my work were top notch, the finished stacked stone walls were perfect.  
I have already recommended them to my neighbors.

Ruben the office manager worked with me on several occasions to help us to select the design and tailor our project to meet our budget, need and desire. 
The crew went above and beyond what was agreed in our contract.  They were punctual, professional and extremely hard working.  They were highly skilled and the transformation of my yard and pool area is amazing.  I joined Angie's list 6 months ago because we were fed up with mediocre contractors and crew, finally we found this company and they have been the best company that has done work for us.  They did an impeccable job and cleaned up after themselves naturally.  We would strongly recommend this business and use them again in the future.

It went well.  It took a while for me to get them out due to I had not realized the price did not include disposal of trees so I had to save more money to rent a dumpster to put the cut trees in.  It was much cheaper than getting them to haul it off for me.  Otherwise, once they came out they did a great job - worked all day and cut down about 20-25 pine trees that were too close to the house.  I feel that I definitely got my monies worth and Rueben was always responsive and followed up with us.  I would use them again.

It was an Angie's List Big Deal that we purchased. It went well. We added additional things. It turned out pretty good. The patio is very nice. The workers were pleasant. The price was good.