had problem with our garage door, called NEGAGDI, they sent a technician the following day and fixed the problem in no time, the Good and Positive thing about this Nice Company is they are NOT taking advantage, up pricing or creating unseen problem. they are honest and VERY reasonable price! Highly Recommended!!
Description of Work: garage door not opening, the technician fixed the motor and reboot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Monty A.
10/2016
5.0
garage doors
+ -1 more
Absolutely great! Tech even got to house a few minutes early. Could not have been nicer.
Description of Work: Garage door opener belt reolacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you Mr. [Member Name Removed]! Please let us know if there is every anything else we can do for you.
Bethany C.
06/2015
4.0
garage doors
+ -1 more
The company was able to get a technician to my house the day after I called, but unfortunately they did not have the correct spring size with them so they couldn't replace it that day. The technician said they would get the spring and call the following week to schedule installation. When I didn't hear from them the next week, I called and apparently the technician who came to my house was on vacation and the paperwork regarding my spring was missing. They sent someone else out to measure the spring and ended up installing it when originally promised. So, it didn't take any longer to fix the spring, but I wonder what would have happened if I hadn't called them to follow up. All of the technicians who came to our house were kind, professional, and prompt, and the work was done well, so I will use them again in the future.
Description of Work: Replaced the torsion spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from Northeast Georgia Gutters & Garage Doors Inc
Sorry about the confusion but just happy it all worked out and your door was repaired when promised. Thank you for your business!
Barbara H. R.
05/2015
5.0
garage doors
+ -1 more
unknown
Description of Work: We called Northeast Gutter and Garage in October, 2014, and Mr. Eric Dean came by the house in a timely manner. He advised us on a problem we had with water leaking into our garage. Part of the garage door seal at the bottom was of the door was missing, and he replaced that. I forget the exact price, but we thought it was very fair. He also advised us on some additional things we could do to help the door seal even better, to keep rain out. These measures helpled some, but we still had problems, so called him again sometime in March, 2015. This time he did not charge us anything, but suggested caulking along both sides of the seal; he did the work himself. He said if this does work, we may need to rebuild the entire threshold under the seal. The biggest problem is not really the garage door, or even the seal, but the construction of the concrete floor of the garage done by the home builder, which dips and allows even a little water to pool and stand. We were very pleased with Mr. Dean's advice and help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you Ms. [Member Name Removed]! Please let us know if you need anything else.
joe J.
10/2013
5.0
gutter repair
+ -1 more
install went well. Some miscomunication on timing of services. Installed with-in a week of the estimate! I'm happy!
Description of Work: Install 51' of gutters with leaf protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$312
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you [member name removed]. Sorry about the miscommunication of the install but glad everything worked out in the long run.
Sherrie T.
09/2013
5.0
garage doors
+ -1 more
The salesman offered different choices. Once I decided, they were ordered and within two weeks, installed. The installers were quick and thorough. I would use this company again.
Description of Work: Installed two new garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you [removed member name]. Please let us know if we can be of any assistance in the future.
Janet W.
09/2013
5.0
garage doors
+ -1 more
Friday afternoon, 3:30, day before a home football game. Garage door spring comes to a crashing, explosive end to its life, leaving the double door in closed position. Called Northeast Georgia Gutters and Garage Door Openers and explained what I thought had happened, and asked if they thought there was any chance they could come out early next week. I told them I had a situation, since my husband is in a power wheelchair and the ramp is, of course, in the garage. Impossible steps with narrow door was the only escape other than out to the front porch. The man I spoke with, Jeff, said "Hold on a minute. Don't go away." A short time later, he came back on the line and said "I'm glad you didn't call 30 seconds later! I've got 2 guys who can come out right now." He got the address, thanked me, and that was that. Pretty soon, the guys arrived. They didn't even seem to be annoyed that they had just gotten into their cars to head for home and a nice weekend! They took one look, showed us what had happened (yes, it was broken in half), and set about to repair it. They worked hard for at least an hour and a half, getting the old one off and the new one on. At the end, the bill was ready, and they explained some discount offer if I wanted to get a new door. I was pleased!!! Definitely recommend!!! Professional!!!
Description of Work: Replaced broken garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you [member name removed]! I'm not sure those who don't live in Athens will understand the "home game" reference and how Athens can change from a calm little city to a traffic nightmare in a matter of an hour or so. Thank you again and please let us know if we can do anything for you in the future.
Songkane S.
08/2013
5.0
garage doors
+ -1 more
Great. showed up earlier than expected, performed work. Very professional.
Description of Work: Replaced garage spring on door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you for your business and feel free to give us call anytime you need us.
David L.
12/2012
5.0
garage doors
+ -1 more
I found that a torsion spring on my garage door mechanism had broken and called NE Georgia Gutters and Garage doors who set up an appointment for the following morning to come and repair it. The repair person showed up at the appointed time and had the job done in less than an hour, including determining the proper sized spring to use from the supplies he had with him.
Description of Work: Replacement of broken torsion spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you [member name removed] for the kind words. Please let us know anytime you need your door serviced.
Pamela J.
09/2012
5.0
garage doors, gutter repair
+ 0 more
Dean at NE Gutters and Garage Doors did an excellent job with the entire job. Both jobs came in on budge and on time. Their prices were the best we found, and the customer service was extremely good. Despite many calls and concerns and changes of mind on colors, needing information, and more anxiety than was surely necessary to make our decisions, Dean and his crew were patient and always very willing to serve us in the way we needed to be served. Excellent customer rapport, great prices, and we would not hesitate to recommend NE Gutters and Garage Doors for anyone needing garage doors or gutter work on any project.
Description of Work: Dean at NE Gutters and Garage Doors was responsible for our three garage doors and all the gutters on our new home under construction in Athens. The house is large, many hip roof lines, complicated gutter install. Also we changed our minds about three times on gutter colors. The garage doors required two up and one down in the basement, so the job was complicated and everything was custom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Response from Northeast Georgia Gutters & Garage Doors Inc
[member name removed], thank you for the business. As far as the calls and concerns that's all part of the job! Please let us know whenever you need to have those doors serviced. Should be done every two years give or take. Thanks again.
Marty C.
03/2012
5.0
garage doors
+ -1 more
Awesome. No complaints.
Description of Work: Replace broken garage door torsion springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Northeast Georgia Gutters & Garage Doors Inc
Marty, Thanks for the review and we will now be carriyng the springs so you and your neighbors with the same Garage Doors will not have to wait. Thanks for the business!
Edward G.
11/2011
5.0
gutter repair
+ -1 more
We had a very professional estimater come out to speak with my wife about the work we wanted done. He was very professional and very respectful. He asked that I call to approve the work as well. It was a great conversation. A team of skilled workers came out to our house this morning and worked so efficiently and exhibited such graciousness with us. Before we knew it, the work was finished and the price was very resonable. We asked them to do a bit more, and they called their headquarters to get additional supplies that were delivered in no time, and we paid for the additional work we wanted completed. It was the best home repair experience we have ever had! I give them the highest evaluation possible!
Description of Work: We had both new gutters replaced, old one's repaired, and screens put on some of the upper gutters. This was the best home repair experience we ever had in terms of quality, efficiency, and extremely gracious customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Northeast Georgia Gutters & Garage Doors Inc
Thank you, it was a pleasure to serve you and your wife.
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Service Categories
Garage Doors,
Gutters
FAQ
Northeast Georgia Gutters & Garage Doors Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Northeast Georgia Gutters & Garage Doors Inc accepts the following forms of payment: Check,MasterCard,Visa