JOMA Construction

I hate to echo the sentiments of the previous reviewer, but their frustration is spot-on. The initial phases - planning, making selections, etc went great- genuinely an enjoyable process, and I really liked everyone I interacted with, but that’s where the positive feelings come to an abrupt end with JOMA. The quality of their work is NOT on par with the local hype or their pricing. They left us with a wildly unfinished house full of glaring errors and countless things straight up not working. We are STILL not able to live in the house, despite the final payment going through 3.5 months ago. I understand mistakes happen, and I have gone out of my way to be accommodating, friendly, understanding, available for communication, etc. In return I have been ignored, dismissed, “told what I want to hear,” and treated like I don’t understand how this stuff works. (I own 3 houses in the state of Georgia and have worked with tons of contractors and done a LOT of construction myself— I’m not just some annoying lady who is impossible to please! I know what is good work vs bad work, and I KNOW when I’m being dicked around.) Getting them to live up to their warranty and follow through on anything they say has been an utter nightmare. I would LOVE to update this review with a positive outcome, if they can somehow redeem themselves. For all the amazing reviews out there about these folks, it will be easy to write off someone like me or the other homeowner who wrote an angry review here. I myself saw that one review and chose to ignore it because so many other people had great things to say, but here I am wishing I could have a stiff drink with that other homeowner and commiserate about our very expensive very bad time with the “best in the business!”

I hired what I thought was a premier Athens construction company to convert a deck into a sunroom, JOMA Construction. They have been an absolute NIGHTMARE. Here is a partial list of major mistakes that they allowed to happen. 1. Project manager told us the roofers will be on site a certain day.... no roofer arrived. The Project manager was contacted on 1/11/2020 to report that the roofer never placed a tarp on the plywood frame of our roof. At 6 pm that Saturday evening water from the torrential rains began pouring through the walls, ceiling, and door . The LR and kitchen was flooded from 2 days of rain that poured through the ceiling, doors, and walls. A tarp was not placed on the roof until 3:30pm on Monday, 1/13/2020. JOMA took no responsibility for the damage to my hardwood flooring. I had to file a claim with my homeowners insurance. That claim was $10,700 with a $1000 deductible. 2. A trackhoe backed over my permanent solid cast iron fire pit. Their answer to that was the pieces had rust on them, so it was old damage. The sub responsible repaired my firepit at no cost to me. 3. Air conditioning/heat unit was installed at an angle. Project manager said, that it would be fine...just a minor adjustment. No...the entire unit was installed incorrectly both inside and out and bolted to the wall. It took a full day for to repair. 4. One of the sunroom windows was framed at an angle. Five different sub contractors had their hands on that window. Each one saw the error, but not until the interior was finished did I see the error. All that work had to be torn out...framing, siding, brick, millwork, and painting 5. The ROOF was completely a MESS. The project manager was given 3.5 months to get the roofer back to fix the mess. The gutters could not be put on until the sloppy roof was fixed and brought up to code. The project manager had great difficulty understanding what the problem was with the roof. We hired another roofing company to repair the mistakes and bring the roof to code. We paid $1,125.00 and JOMA finally settled with us with a credit of $562.50. 6. The project manager failed to have insulation and a vapor barrier laid under the tile flooring. Near the end of the project, a crew came out to my house and cut through the original foundation and brick so that they could install insulation and a vapor barrier which was required by county code. 7. The project manager knew that the "red brick" on my house needed have a best match of new red brick. He waited 4 months into the project before a brick contractor came to my home to select brick. So I selected the best match they had. Then the brick I selected was promised to another job, and the remaining brick was not the best quality. So the next firing was 6 weeks from March 1. That should have been the 1st order of business....but JOMA dropped the ball again. This resulted in another delay due to poor planning. 8. Our yard was completely destroyed by pickup trucks, construction equipment, and littered with construction debris. JOMA was required by code to grade the yard for correct drainage and reseed. We needed grass not seed. Therefore, we contracted with their subcontractor to grade the yard and lay zoysia sod for $3600. JOMA issued us a credit for what they would have paid for the grading and seed. The credit from JOMA was $120. 9. JOMA estimated that this job would take 3 months. The actual time was 7 months. 10. The project manager was unprofessional and misled us with falsehoods about followup to our issues and concerns.