Chandlee Jewelers

Watch Repair, Jewelry Sales/Design/Repair, Antiques,

About us

Since 1980, Specializing In House Jewelry Repair, Custom Jewelry Design, Watch Repair on fine Swiss Watches, Rolex, Tag Heuer, Ebel, LumiNox, Tissot, Seiko. Gemologist Laboratory on site, Appraisal, We Buy Diamonds, We Buy Gold, We Buy Rolex Watches.

Business highlights

45 years of trusted experience

Services we offer

Free Diamond Lesson- How to Buy Diamonds, Learn from a Gemologist. We do In house custom jewelry design since 1980, Watch Repair on finer watches, Pearl Stringing, Ring Sizing, Prong Tipping, Gemstone and Diamond Replacement. Rolex Repair, Rolex Trade In, Rolex Sales.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
5.0
Showing 1-3 of 3 reviews

Cliff M.
07/2015
1.0
jewelry stores
  + -1 more
The receptionist then comes back from the rear of the store and hands my watch back. In a very condescending tone she suggests that I take it back where I bought it. I then ask her, "Shall I fly back to California since I purchased it in Palm Springs?". My wristwatch says Swiss made and cost a grand, but since it doesn't have diamonds and gold with the name Rolex written across it, they likely didn't have a clue to it's quality. Obviously they only recognize a fine wristwatch by the "bling-bling" and nothing else. They should have just admitted that they were too incompetent to service my watch rather than act condescending and patronizing towards me. I won't be visiting their store again due to their unscrupulous demeanor.
Description of Work: I requested that a new battery be placed in my Chase-Durer wristwatch. The woman at the front desk then took my Swiss timepiece to the watch repairman's work cubicle in the rear of the store. I then overheard the repairman tell the receptionist that he didn't have a tool large enough to remove the back of my wristwatch in order to access the battery. I have very good hearing and they were unaware I could hear them conversing.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from Chandlee Jewelers
No, we recognize fine quality watches based on 35 years experience with quality names like Rolex, Tag Heuer, Ebel, Panerai. Why would we be expected to supply our shop with tools intended only for watches we do not service or offer for sale. Our clerks tone could have also been based on your attitude.

Vonceil T.
02/2015
5.0
watch repair
  + -1 more
unknown
Description of Work: I carried some old jewelry for an estimate of what they would pay me for the collection. The amount was very fair. However, I decided not to part with it right now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur R.
09/2013
5.0
jewelry stores, watch repair
  + 0 more
Great service. Knowledgeable, friendly, and courteous people.
Description of Work: I had purchased a used Tag Heuer watch from Ebay that needed a battery. I had a 14 day window to return the watch if there was a problem so I took the watch to Chandlee Jewelers to have them check it out. They replaced the battery and inspected the watch free of charge. It runs perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1850 Epps Bridge Pkwy Ste 213, Athens, GA 30606

    www.ChandleeJewelers.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Watch Repair,
    Jewelry Sales/Design/Repair,
    Antiques,
    Appraisals - Antiques/Jewelry/Items,
    Clock Repair

    FAQ

    Chandlee Jewelers is currently rated 4.6 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Chandlee Jewelers accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Chandlee Jewelers offers free project estimates.
    No, Chandlee Jewelers does not offer eco-friendly accreditations.
    No, Chandlee Jewelers does not offer a senior discount.
    No, Chandlee Jewelers does not offer emergency services.
    Yes, Chandlee Jewelers offers warranties.
    Chandlee Jewelers offers the following services: Free Diamond Lesson- How to Buy Diamonds, Learn from a Gemologist. We do In house custom jewelry design since 1980, Watch Repair on finer watches, Pearl Stringing, Ring Sizing, Prong Tipping, Gemstone and Diamond Replacement. Rolex Repair, Rolex Trade In, Rolex Sales.

    Contact information

    1850 Epps Bridge Pkwy Ste 213, Athens, GA 30606

    www.ChandleeJewelers.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM