PureDefense Pest Solutions Inc

Excellent On time and thorough

I have been in my home for 5 years and have not had any issues with pests. The technician is also great about removing wasps nest and ant hills. I would highly recommend.

Excellent. Very professional, on time & thorough. Used another another pest control service for 15 yrs. Had problems of spiders/bugs getting inside. Not with this company. I’ve been w/them for 2+ yrs. and will NEVER switch to another company.

Jammie was very thorough, he explained every aspect of the scenario as well as everyppssible issue that could curtail from that which was taking place

The PureDefense representative was thorough, knowledgeable, and helpful - he provided great service and was polite and considerate to our requests.

So far, we are very disappointed with the lack of accountability for the poor service level conducted last year, which resulted in the ingress of rodents in our attic, once again this winter. Unless the company honors their name and do a great job this time, free of charges, we will not use them at all.

Did a good job each time, but missed a couple of minor spots a couple of times.

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They were okay. It was not an easy job, but initially, the work was not done to my satisfaction. I called them back and they came and did a better job with it. They were responsive when I spoke to them again. I am still mixed on their work. I am waiting to see how it settles. In terms of cleaning the space and helping to get rid of the pests and stuff, I thought they did a good job. I had to call and follow-up with them on it. Their punctuality was fine. They were punctual once I reached them and they kept their appointment properly. I would consider using them again.

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So far, so good. They are still doing work for us. It costs $99 every three months. What they could do better is probably to have hours where they actually come when people are at home. I know they don't do anything on the insides but if you have anything you need done they are not there. I mean, you are at work because they always come about 11 'o clock. for people who work they could have some evening hours. I know it is hard because you can't go out and spray and you don't want to fall and break your neck. I don't know. I don't know if the price is good or not. It was part of a year deal to remove the hornet's nest instead of costing me $600 or $700. I don't see any bugs so they must be pretty good. I have not had to call them. They just come, as I said; we don't see them.

It is the Home Owner's Association that deals with the company. They give you a call before they come in. We have a yearly subscription. The pricing is okay, it is a group price. They quality is not that good but it is okay. They come every time and are good on time.

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It turned out fine. The cost was okay. They came at the time they said they would come. They did what they said they were going to do.

It was mediocre. They're generally terrible about communicating. I found out they're coming out the day. They did the interior once and now they do the exteriors only even if they have to do the interior. They come every three months. They're comparable with everybody else.

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I have a ongoing service from these people They are responsive and not so punctual, as once i had to wait a whole day and they showed up next day and i was not even informed that they could not come They will do i inside services, but intially it will need applications every month for 2-3 months before it starts getting effective. I understood that after 6 months. They are very pricey compared to Arrow and so many other service. I have not used other service so i do not know their quality of the product. They put you on contract for a whole year which is painful that you cannot try anybody till the contract is conplete. So i would suggest use others and try a cheaper ones before you get into contract with these people

The tech arrived to my home and introduced himself and explained what he was servicing that day and asked if I needed any specialized treatments or if I had seen any activity. I told him nothing I could think of. He proceeded to put his shoe coverings on and treated the interior of my home and made sure that I was informed of what he was using and the proper procedures for avoiding contact regarding my pets and children for the specified time. When he was finished treating the inside he started on the outside. My home had a lot of old spider webs and a few wasp nests from years gone by, he removed them all and sprayed to place a repellant so they would be less likely to return. He also sprayed around the home and granulated around the home which placed a kill zone for fleas and ticks and fire ants. I also had some mounds of fire ants in the yard which he treated as well. He set all the right expectations and now that it's been 30 days, I haven't seen any activity, the fire ant mounds are gone, the spiders haven't come back and I'm about to have my 2nd round of treatment to kill any new hatchlings that had been protected by their egg sacks during the first treatment. This is the FIRST company I've ever had treat my home for bugs and actually stop the problem vs me having to call them to come BACK out like I had to with my previous company, which by the way never did ANYTHING extra without charging me which caused me to do it myself. I love PureDefense, they back up their service with a 100% money back guarantee and a price match guarantee, you can't go wrong with a company who puts their money where their mouth is. If you are considering pest or termite service- call them, you won't go wrong.