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Galaxy Appliance Repair (770) 242-3888

Appliance Repair, Appliance Repair - Small, Water Heaters

About us

Like 20 years ago our family own and operated Appliance Repair team always offers : Free Service Call With Repair or Only $ 15 Without the repair . And will keep it this way.We do service and repair on:Dishwasher repair * Dryer repair *Exhaust Fan repair* Freezer repair* Garbage Disposal repair *Ice Maker repair * Microwave repair*Oven repair* Refrigerator repair * Stove repair * Washer repair* Water Heater * Sub Zero Refrigerator repair We are open 7 day a week; 365 days a year, including Holidays.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Free Service Call With Repair or Only $ 15 Without the repair Appliance repair.Dishwasher repair * Dryer repair *Exhaust Fan repair* Freezer repair* Garbage Disposal repair *Ice Maker repair * Microwave repair*Oven repair* Refrigerator repair * Stove repair * Washer repair* Water Heater * Sub Zero Refrigerator repair

Services we don't offer

Call for details

Amenities

Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.566 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
3%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.4
responsiveness
4.7
punctuality
4.8
Showing 51-66 of 66 reviews

Sun-Chul K.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: My fridge stopped cooling so I called AAR for diagnosis. The technician suggested where the problem was, gave repair estimate, and answered my questions that helped me make a decision to purchase a new fridge. I appreciate that he helped me get informed about the issues so I could make a decision.
Rating CategoryRating out of 5
Yes, I recommend this pro

Hillary W.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: AAR responded very quickly once I had purchased their services! I had 3 appliances repaired, and am pleased with their service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephens A.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Trouble shot and ultimately replaced dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Anne B.
11/2013
4.0
appliance repair
  + -1 more
unknown
Description of Work: Needed heating element replaced. Part only cost $45. Took all of 10 minutes and payed $155. I asked what hourly labor was and was told it is flat rate. They did respond quickly and came within the time estimated but very pricey. You can find do it yourself directions on internet if your dryer stops heating. I could have done this myself and I am 60 yr old woman.
Rating CategoryRating out of 5

Patricia S.
03/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: To begin with, the person scheduling the appointment was very professional and easily answered all my questions so we were not surprised that the technician was on time, professional in both his appearance and in his interactions with us and that he quickly identified the problem with our inoperable washing machine and fixed it quickly. We thought the price was very reasonable, made even more so because we took advange of the Angie's List coupon on the Appliance Master page. We will certainly use them again for any future appliance repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beth S.
04/2012
5.0
appliance repair
  + -1 more
See above.
Description of Work: My dryer was just over the warranty date and stopped working correctly. After calling the manufacturer and being quoted a high price as well as having them try to sell me a warranty for what should have been working in the first place, I contacted Angie's List and found this Appliance Repair company. They were able to come the same day, the repair person was great - courteous, helpful, kind, got the job done quickly - explained my options and why he recommended what he thought was the best choice of repair. Very happy with the experience, and the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ed B.
03/2012
4.0
appliance repair
  + -1 more
unknown
Description of Work: Good experience. Slight language problem with person on phone and tech.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynette B.
03/2012
5.0
appliance repair
  + -1 more
Great.
Description of Work: Refrigerator leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mike L.
08/2011
5.0
appliance repair
  + -1 more
great experiance
Description of Work: came as requested. gave information about the appliance, and did not charge for the information. great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn M.
07/2010
5.0
appliance repair
  + -1 more
Overall the needed repair was made and the price was good. They charged only ~ $30 to make the call and once diagnosed he repaired it with a 20% discount. It did take him a while to diagnose and he didn't actually give us the repair cost before going ahead and making the repair, but in the end, he got it right and the price was good.
Description of Work: My dryer was 'knocking' and very loud. Technician replaced teh ball bearing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Nathan E.
06/2010
5.0
appliance repair
  + -1 more
Came back from 7-day vacation to discover our refrigerator had also taken a vacation! It was Saturday morning and of the 4 places I called, only Appliance Master offered same-day service. A tech arrived within the scheduled window (only 2 hours after I called!). He was courteous, knowledgeable, and offered a discount for using Angie's list. He gave me the defective part, and I could see visible signs of wear. Very satisfying experience.
Description of Work: The part that protects the compressor from overheating / shorting broke. The technician described that this part performed it's intended duty in protecting the compressor. He described how we should let the fridge cool for 24 hours, then let then ice make make ice, and then begin using it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Kevin W.
04/2009
5.0
appliance repair
  + -1 more
I contacted them through an internet ad on a Saturday morning around 9am. They responded via phone within 15 minutes, and were at the house three hours later. Repairman was prompt, courteous and efficient. The only negative comment was that he smelled strongly of body odor. However, I consider that a small price to pay given the prompt and reasonably priced service.
Description of Work: Diagnosed leaking washing machine and replaced water pump. Entire process took less than 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Meg S.
01/2009
1.0
appliance repair
  + -1 more
After a few days with no response on where my part was, I called and I kept getting the run around. I was told they would call me back with the information on the part. I called several times with no response. This went on for several months so I gave up on using them. So they got $50.00 for doing nothing.
Description of Work: I have an issue with my gas stove. They came over looked at the stove said it needed a certain part and they would call me when the part came in. They then requested a check for $50.00 for the service call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Jill I.
02/2008
5.0
appliance repair
  + -1 more
He was pleasant and efficient. Explained the problem and what was needed to correct the problem.
Description of Work: My dryer was making very loud squeaking noise. He came, listened, looked at the machine and gave me explanation and quote for work. He was able to complete the same day and was finished in under one hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

DEBRA R.
09/2007
5.0
appliance repair
  + -1 more
I have no background in appliance repair, so I was expecting to get taken to the cleaners so to speak to get it repaired. When I called this company, not only were they very professional, prompt, and courteous, but their prices were an average of $40 to $50 lower for the same repair when I compared them to other appliance repair companies. If you have a problem with an appliance, air conditioner, or heater, I would highly recommend them to you.
Description of Work: They repaired my gas stove when it was not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

PAMELA J.
09/2007
5.0
appliance repair
  + -1 more
It was a young man who was very neat and clean and had all the tools he needed. They sent him very fast after we called which is very important when it comes to the refrigerator, there was no need to wait for the part and the price was reasonable.
Description of Work: The fan in my refrigerator went out so he came on the same day and replaced the motor. It took him about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375
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Contact information

35 Fieldstone way, Alpharetta, GA 30005

http://www.appliancerep.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Water Heaters

FAQ

Galaxy Appliance Repair (770) 242-3888 is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 11:00 PM

Galaxy Appliance Repair (770) 242-3888 accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Galaxy Appliance Repair (770) 242-3888 does not offer free project estimates.
No, Galaxy Appliance Repair (770) 242-3888 does not offer eco-friendly accreditations.
Yes, Galaxy Appliance Repair (770) 242-3888 offers a 20% senior discount.
Yes, Galaxy Appliance Repair (770) 242-3888 offers emergency services.
Yes, Galaxy Appliance Repair (770) 242-3888 offers warranties.
Galaxy Appliance Repair (770) 242-3888 offers the following services: Free Service Call With Repair or Only $ 15 Without the repair Appliance repair.Dishwasher repair * Dryer repair *Exhaust Fan repair* Freezer repair* Garbage Disposal repair *Ice Maker repair * Microwave repair*Oven repair* Refrigerator repair * Stove repair * Washer repair* Water Heater * Sub Zero Refrigerator repair
Call for details

Contact information

35 Fieldstone way, Alpharetta, GA 30005

http://www.appliancerep.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM