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Don Mccloud Roofing & Gutters

Roofing, Gutters

About us

Owner operated. No subs used. Cost is determined by the job. No travel charges. No service fees. May not contact through email. Award winning.

Business highlights

29 years of trusted experience

Services we offer

Gutter installation, roof & leak repair.

Services we don't offer

Gutter cleaning & no re-roof.

Amenities

Free Estimates
Yes
Senior Discount

yes



Accepted payment methods

Check

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
9%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.5
Showing 1-11 of 11 reviews

Shane E.
09/2012
5.0
roofing
  + -1 more
Not only did Don save us thousands of dollars- he did a great job repairing the roof. We are still amazed that the shingles he replaced are a perfect color match on our almost 15 year old house. We would not hesitate to call Don again or to recommend him to our friends.
Description of Work: Our house was one of only a few to not be so damaged by hail that the insurance company would pay for replacement. After dealing with several large roofing companies that quoted cost to completely replace the roof, Don took one look at our roof an told us that it did not need replacement and for a few hundred dollars in repairs he could get our roof to last another 5 or so years. Needless to say we had him repair our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Keith B.
06/2012
1.0
gutter repair, roofing
  + 0 more
It was a disaster. I told them I needed it done within 3 weeks. They kept giving me excuses as to why it was taking so long. It took them two months to finally take the just get the roof done. I had to pick up around 100 nails that they had left behind. He was also supposed to do the gutters for $1,300. I had to call them many times to do the gutters after the roof was done. He finally came back and said that there was fascia behind the gutters that needed to be replaced that he would have to charge more for. He basically walked away from the $1,300 contract and I had to get someone else to do it. The other company that I hired was able to do it in just a few hours and did a great job.
Description of Work: They were redoing my roof and gutters.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from Don Mccloud Roofing & Gutters
At the time of signing the contract for roofing, we had rain every single day, a roof can not be done in rain. My schedule was behind by one month, not 2 month. Job was completed in 3 days time, roof turned out flawless. With regards to nails, there are lots pf nails involved in roofing. I informed customer if he spotted any nails to call me and I will go over the area again with a nail magnet. Regarding gutters, he had severe wood damage and the house needed painting, so we agreed that someone else will fix the wood damage. I offered to do the gutters after the wood was repaired, he declined due to pricing. Regarding his report, very fabricated. He was not in town and I could not reach him to coordinate anything, he also stated he was in no hurry at all, as he was out of town a lot and because of weather. I don’t why mr [Member Name Removed] fabricated this report i asked if he was happy he said yes . Very sad

Jace B.
06/2012
5.0
roofing
  + -1 more
Their service was good and there have been no leaks whatsoever. I would use them again.
Description of Work: We used Don McCloud Roofing & Gutters for roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Dave L.
02/2012
5.0
gutter repair
  + -1 more
I've used them twice in the past five months. I will continue to use them.
Description of Work: They came and provided gutter services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dave L.
08/2011
5.0
gutter repair, roofing
  + 0 more
Don came out to inspect the roof right on time. He and I agreed on a price and a date to fix the roof. He explained what the problem was and how he was going to solve it. Don came back early the next day and completed the work in one day supplying the material, inspecting the roof for other potential problems, and making sure I knew that if there is a problem with the work he had done, he'd be back quickly to make it right. I am happy with his approach to giving service, his attitude toward satisfying the customer, and his willingness to go the extra mile. I know the person I will call if I ever have roofing or gutter needs in the future. That would be Don McCloud.
Description of Work: He found the source of a leak in my roof and did some repair work to make sure the roof was carrying the water down to the gutter properly. He repaired the roof, replaced the shingles after doing the subsurface repair, cleaned up all debris, and made sure I knew he'd be back if I had any problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sharon R.
07/2011
3.0
gutter repair, roofing
  + 0 more
N/A
Description of Work: Don had replaced my roof 7 years ago and we were very happy with his work. I then had him replace my gutters 5 years ago. Once completed, soon after, I have a problem with critters in my attic. When I asked him to quote he quoted high. That was a full indication to me he didn't want the job, but I believe it was due to his gutter job I had gaps / holes for squirrels to enter. A few weeks ago, my neighbor cut down a tree and it hit my gutter. I called Don and his quote was high; $700. During a phone conversation, Don said some things about my neighbors not fixing my gutters correctly and cutting corners. I let him know I wasn't happy with his comments and told him of the hardships they have been suffering. Its amazing how his price came down. I couldn't go with him at that point. I believe he was quoting too high and taking advantage of a situation. I had received several other quotes and had the job completed for $150.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0


Response from Don Mccloud Roofing & Gutters
I don’t know what she’s talking about i did roofing years ago for her didn’t know there was any issues first i heard of this i would have to say this is false I never got involved with the other issues she’s delusional Thkyou Don

Randall E.
07/2011
5.0
roofing
  + -1 more
Great
Description of Work: Don repaired a roof leak in a difficult spot in a valley. the guy really knows what he is doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DEE E.
07/2011
5.0
roofing
  + -1 more
This experience was excellent. We trust both his work and integrity. We have recommended him to other people who have also used him and been pleased.
Description of Work: Checked and found source of leaks. Replaced flashing and shingles, blending so reparis were unobtrusive. Checked back several times to make sure were were leak free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Steve S.
04/2011
5.0
roofing
  + -1 more
Had some shingles torn due to wind that needed to be replaced. Don came to give estimate. While here, he recommended replacing the rubber boots around those PVC vents that stick out of the roof. (I inspected them. The rubber was dry & cracked.) Not related to the wind damage from recent storm, I had some leaking around the chimney. Initial builder did terrible job with flashing. Don replaced the chimney cap with a MUCH more superior one. Original was a flimsy piece of metal. Replacement is custom made & very sturdy. He replaced flashing and all the shingles around the chimney. State Farm estimated $400 to replace a few shingles. Don did that plus the additional work I needed for $800. I have repairs I knew I needed, and I am confident my roof will last. He provides 5 year warranty on his work (original roofer only had 1 year warranty). Punctual, polite, no damage, cleaned up everything. I never felt he was trying to sell me more that I needed. The additional repairs mentioned...I knew I needed those before he brought it up. Only got 1 other quote, but it was $400 more. I would not hesitate recommending him.
Description of Work: Replaced shingles torn off roof due to wind damage. Replaced boots around toilet, washer, kitchen vents. Replaced chimney cap. Replaced shingles and flashing around chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Thomas R.
01/2009
5.0
gutter repair, roofing
  + 0 more
Don, the owner of the company, visited both houses, called me back to discuss the projects, and sent me a cost estimate exactly as promised and within a day of my contacting him. He showed up on schedule and finished both houses a day earlier than I expected. When removing the old gutters on one of the houses, Don discovered that the existing roof had not been installed correctly, allowing rainwater to flow behind the gutters. He repaired the roofing job, replaced rotted fascia board, and repaired a leak around a vent pipe for a very reasonable price. In the past, I've had other contractors use changes such as this to jack up the price, but Don was very honest and did not take advantage of these changes. I had a very positive experience and will not hesitate to use Don again or to recommend him to others.
Description of Work: I had gutters replaced on two rental houses, along with roof repairs on one of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Stephen H.
08/2007
5.0
gutter repair
  + -1 more
Quality contractor. Quality craftsmanship. Showed up for quote at time agreed upon over the phone. Provided written quotation. Followed up after two days expressing interest in job. Received job. Showed up EVERY day when expected. Nice. Honest. Hard working. Small crew (3), and Don is the owner/operator (rare today). Installed new gutters, and hauled away old gutters. Could not be more pleased with the overall project!
Description of Work: Gutter replacement, entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    306 Fernbank Ct, Alpharetta, GA 30004


    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters

    FAQ

    Don Mccloud Roofing & Gutters is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 9:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 8:00 AM - 9:00 PM

    Don Mccloud Roofing & Gutters accepts the following forms of payment: Check
    Yes, Don Mccloud Roofing & Gutters offers free project estimates.
    No, Don Mccloud Roofing & Gutters does not offer eco-friendly accreditations.
    No, Don Mccloud Roofing & Gutters does not offer a senior discount.
    No, Don Mccloud Roofing & Gutters does not offer emergency services.
    No, Don Mccloud Roofing & Gutters does not offer warranties.
    Don Mccloud Roofing & Gutters offers the following services: Gutter installation, roof & leak repair.
    Gutter cleaning & no re-roof.

    Contact information

    306 Fernbank Ct, Alpharetta, GA 30004


    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM