Oriental Rug Cleaning, Carpet Cleaning, Carpet Sales and Installation
About us
Cristomar Fine Rug Cleaning and Repair is dedicated to Persian, Oriental & area rug cleaning service quality. Our nationally supported expert team of rug cleaners will care for your valued investment.
Mary and the staff at Cristomar did another wonderful job of cleaning my rugs! I was amazed at how much brighter the wool Persian rug looked and our nylon office rug looked new again. They will pick up and deliver your rugs, repair them if needed, and perform other services to make your rugs their best. I'd use this company again without hesitation.
Description of Work: Persian rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
katherine W.
01/2018
5.0
oriental rug cleaning
+ -1 more
I used a gift certificate that I purchased at a fund raiser. The nice gentlemen from Cristomar came to my home to pick up my rug. While they were here I received a free estimate to clean all of my rugs. Cristomar did such a great job with rug that I gave them two others to clean for me. Cristomar cleaning process was professional and prompt. They were able to remove pet odors and stains that another rug company was unable to do. The process they use is very thorough and complete. Cristomar also repaired places in my rugs that needed repair. The staff has a trained eye and really cares about the work that they do. My rugs looks better than I could have imagined. I had forgotten how vivid the colors once were. Cristomar painstakingly redyed places that had faded or lost color. I highly recommend Cristomar to anyone who really wants their valuable rugs cleaned properly. Other companies can do it cheaper but definitely not as thoroughly or with as much care as Cristomar can.
Description of Work: Cleaning of oriental rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary H.
10/2017
5.0
oriental rug cleaning
+ -1 more
I was greeted by Cristomar at the door. Mary and Chris rolled out my rugs and evaluated them for cleaning and repair. Very prompt and friendly people. Great job.
Description of Work: Cristomar cleaned and deodorized two of my rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
David C.
10/2017
5.0
oriental rug cleaning
+ -1 more
Cristomar very knowledgeable and professional. Repair done well, called when ready.
Description of Work: Rug cleaning, tassel repair, custom cut pad.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Carol M.
09/2017
5.0
oriental rug cleaning
+ -1 more
Company was referred to me- Couldn't be more pleased!! Excellent.
Description of Work: Took two oriental rugs in to have cleaned. These guys know what they are doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Pat and Jeff S.
09/2017
5.0
oriental rug cleaning
+ -1 more
I am new to the area & found Cristomar online. They did an excellent job cleaning & repairing my oriental rugs although their prices are not inexpensive. It took several weeks (for each) & I chose to take them in 3 batches so it seemed like a long time in total. Very professional & a family business.
Description of Work: 6 rugs cleaned & treated for pet stains, 1 repaired
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Pam H.
09/2017
5.0
oriental rug cleaning
+ -1 more
Dropped off rug, that had pet urine, for them to clean. They do an amazing job.
Description of Work: Area rug cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
NELLY M.
09/2017
5.0
oriental rug cleaning
+ -1 more
I bring all my rugs here. they are the only people I trust with heirloom pieces. they always do a great job.
Description of Work: Oriental rug cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
BETSY W.
09/2017
5.0
oriental rug cleaning
+ -1 more
They were excellent. Quoted me a price over the phone. I brought my rug in & they examined it to see the dirty areas & asked me if I knew what the stains were. They were very precise. I will return to them for other carpet cleaning, Absolutely.
Description of Work: Area rug cleaning 3x5.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Claire S.
09/2017
5.0
oriental rug cleaning
+ -1 more
Rug turned out beautifully. Have been a Christomar customer for 15 + yrs - love their service & my rugs always come back looking spectacular.
Description of Work: Cleaned an area rug 7X9 with black border - lots of dirty spots; stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary S.
04/2017
5.0
oriental rug cleaning
+ -1 more
The rug looks brand new and no longer smells of pet urine. The price was much less than I thought it was going to be and they did a fantastic job. They also had other rugs on consignment. I found a lovely wool rug and purchased that as well. They also pick up and deliver for larger hard to handle rugs. The folks there are great to work with as well. I will go back!
Description of Work: One of my favorite oriental rugs became our puppy's favorite spot to pee on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice L.
03/2017
5.0
carpet cleaners
+ -1 more
I picked the rug up on Tuesday and it looked just beautiful. I had never had the rug cleaned before and I had it for quite awhile. They were very professional and did a great job. I would highly recommend them.
Description of Work: They cleaned a small rug for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Lindsay Z.
10/2016
4.0
oriental rug cleaning
+ -1 more
My rug is the cleanest it's been since we bought it 13 years ago, but for $400 for an 8×10' rug it had better be! All odors (pet urine) removed, some stains a previous "fine rug" cleaner didn't get out were removed, as well, so the quality of work is excellent, but ouch on the pocketbook.
Description of Work: Fine rug cleaned.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$400
Nancy V.
03/2016
5.0
oriental rug cleaning
+ -1 more
I noticed some loose threads on my wool runner and took it to Cristomar for help. They examined the rug and told me that the yarn had untwisted and just needed a trim. They cleaned and treated it for insect prevention. While I was there, Mary helped me find a consigned rug that looks awesome in our great room. Every interaction with Mary, Sharon and Chris was pleasant, educational and helpful. Communication was top notch. If they said they would call, they called. The customer service was excellent. I would use them again without hesitation.
Description of Work: Cristomar cleaned and moth proofed my Sarouk runner. I purchased a consigned rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,900
JOYCE B.
08/2015
5.0
carpet installation, carpet cleaners
+ 0 more
Christmas was great. They rolled out every rug with me and discussed what I wanted done. Estimate of cost and time was exact. The repair is PERFECT!
Description of Work: Rug repair (antique wool - handlooped). Rug cleaning - (Misc, old and new, large and small).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paula W.
11/2014
5.0
oriental rug cleaning
+ -1 more
We were impressed with this company and plan to use them again, in fewer than 14 years, to clean this rug which is both a sentimental treasure (we saw it being made on our travels in Turkey) and a lovely jewel of an accent in our dining room. After talking with them, we also purchased a pad (yes, I know, we should have had one all along) custom cut for the rug. All conversations were professional, and the rug was ready when they said it would be.
Description of Work: We presented Christomar with a rug purchased in Turkey in 2000, and never cleaned. It had animal blood on it from our sweet dog whom we had to put down shortly after the incident. We drove the rug to Alpharetta to save 15%. They cleaned it, did a pet cleaning, trimmed the fringe after consulting us about what we wanted and what was best for the rug, and got it ready on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nancy S.
11/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Cristomar is very customer focused and all of the people I encountered were very professional, knowledgeable and helpful. I highly recommend the company for cleaning and repair of your fine rugs. Very pleased with the results.
Description of Work: Cleaned three 9X12 and one 3 X 8 fine Oriental rugs and repaired the binding on a couple of the rugs. They were able to clean pet stains out of one of the rugs and sun fading out of another.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Susan S.
10/2014
5.0
oriental rug cleaning
+ -1 more
We had multiple rugs to clean and called a cleaning service to our home. The cleaner, however, did not want to touch the Bokara due to its quality and value. He said to take it to a service that specialized in Oriental rugs. I identified Cristomar through Angie's list. They are trained specialists in Oriental rugs. They cleaned the rug in a bath and addressed both the pet stains and odors. The edges were frayed slightly, which they repaired. Since the rug is a rust color, I thought they would not be able to match the thread color and that I would be able to see the repair. To my pleasant surprise, I could not find the location of the repairs! Remarkable! The only place I will be taking our rugs now for cleaning and repair is Cristomar's. Oh, they take rug consignments also. If you are in the market to buy a quality rug at a great price, go see them!
Description of Work: Cleaned and repaired 4 x 6 Bokara rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Laura K.
09/2014
5.0
oriental rug cleaning
+ -1 more
I've had this rug for at least 15 years and was considering tossing it because of the pet stains and odor. I previously sent an oriental rug to Cristomar for repair and they did a fabulous job repairing the rug. THe price was fair and the workmanship was outstanding. I called this time to clean the older rug and received a quote that seemed ok for this rug. When they picked up the rug they called me with the price which was significantly higher than I expected. Chris and Mary worked with me to get the price to a point that I could afford. They were extremely professional. If you ever need a rug repaired, I would highly recommend Cristomar. In terms of rug cleaning, they are great, but expect to pay. Of course, you get what you pay for and with Cristomar, you get great service and high quality cleaning.
Description of Work: deep cleaned rug and removed pet stains and odors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Cristomar Fine Rug Cleaning and Repair
Thank you, [removed member name]! We appreciate your business and look forward to working with you again. We always figure the cleaning cost by the square feet of the rug. We will measure to get the exact square footage and calculate the cleaning. Our goal is to get your rug back to the beautiful show piece you purchased. Thank you for your business!
I found Christomar Fine Rug Cleaning and Repair on Angies list. They came the next day, picked up the rug and did an amazing job cleaning and repairing the rug. They worked with the insurance company which saved me time and hassle. They brought the rug back right on time. They were very customer focused and professional in every way. I strongly recommend this family owned company
Description of Work: Cleaned and repaired a custom 14'x16' rug that had significant water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Cristomar Fine Rug Cleaning and Repair
Thank you for the great review. Water damage on area rugs needs to be handled quickly for the best results! We look forward to working with you in the future.
Walt F.
02/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
The service was excellent and the people where great. I have already recommended them to two of my friends.
Description of Work: Professional cleaning of a 14'6"x 11'6" rug.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jed R.
12/2013
5.0
oriental rug cleaning
+ -1 more
The whole process went great. Cristomar cleaned the affected area, and was able to clean several other spots that occured long before the rug entered into our family. All of the spots are gone!! They were also able to repair several areas where the knots had begun to show. Included with their service was the cleaning and repairing of the fringes. The fringes are even, and bright white. Cristomar restored the vibrancy to the colors, and made the rug look new. We were very impressed with their skill and professionalism. They really know their business.
Description of Work: Cristomar was able to clean and restore my persan rug which is almost 100 years old. We brought the rug into Crisomar to be cleaned after our our pet accidentally soiled the rug. Cristomar not only saved the rug but was able to restore the rug to new condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Julie C.
10/2013
5.0
oriental rug cleaning
+ -1 more
I am very impressed with the quality of their service. They removed the urine odor and stains completely. They also did an excellent job cutting down both rugs--both retained their proportions.
Description of Work: Cleaned 2 Karastan 8 x 10 ft rugs that had been heavily stained with cat urine. Due to an unhappy experience with another carpet cleaning business, the rugs had been rolled up, uncleaned, for over two years. When we took the rugs to Cristomar & they unrolled them to examine them, dye bleeds & dry rot were found. Cristomar recommended that the rugs be cut down to remove the dry rot & bleeds. They also described the process they would use to clean the rugs. Cristomar notified me when the rugs were ready to be picked up. They brought the rugs out for me to examine, unrolling them individually, before continuing with check-out and payment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Pat A.
04/2013
5.0
oriental rug cleaning
+ -1 more
They were on time and provided the estimate and timing. Advised of the potential for fading and provided the recommendation to paint in the colors, very inexpensive. Took a couple of weeks, but it looked great.
Description of Work: Oriental carpet had dog stains and was faded from them. Cristomar cleaned the stains and hand painted the area so that it looks great. They were very professional and on time. Recommend them highly for expensive oriental carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
KELLEY M.
03/2013
5.0
oriental rug cleaning
+ -1 more
The rug was approximately 10 years old and had never been cleaned. I was looking to repurpose the rug into another room but when I moved the dining room furniture off of it, I thought "No Way" The rug was dingy and did have a few stains from wine and prior spot cleaning attempts with Oxy Clean. (Dont do that!) Cristomar brought the rug back to life. The stains are gone and the discoloration much less noticeable.
Description of Work: 9 x 12 Crewel backed rug was cleaned
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Service Categories
Oriental Rug Cleaning,
Carpet Cleaning,
Carpet Sales and Installation
FAQ
Cristomar Fine Rug Cleaning and Repair is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Cristomar Fine Rug Cleaning and Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cristomar Fine Rug Cleaning and Repair offers free project estimates.
Yes, Cristomar Fine Rug Cleaning and Repair offers eco-friendly accreditations.
No, Cristomar Fine Rug Cleaning and Repair does not offer a senior discount.
No, Cristomar Fine Rug Cleaning and Repair does not offer emergency services.
Yes, Cristomar Fine Rug Cleaning and Repair offers warranties.
Cristomar Fine Rug Cleaning and Repair offers the following services: Rug cleaning, rug repair, oriental rug cleaning, pet stain treatments, odor removal, moth treatments & custom cut rug padding