CRABAPPLE TURF MANAGEMENT INC

They do a good job

I have lived at this community for over 15 years. Since that time, the Association/HOA has had the opportunity to contract with various landscaping companies to maintain the weekly upkeep of the landscaping. In my opinion, and MANY other homeowners share this, CrabApple, Inc. Landscaping Company has been the absolute WORST landscaping company we have dealt with. I would NOT recommend, nor even consider hiring this company for several reasons, such as their failure to complete each assigned weekly task to its fullest, failure to pick up sticks, limbs, branches, leaves, and numerous other deficiencies. The homeowners refer these landscapers as "blow and go" as more than 50% of the time they fail to actually pick up the fallen leaves from the trees. Instead, the landscapers blow them all around the area into different locations, but fail to remove the leaves from the property. CrabApple, Inc. landscapers have blatantly violated the provisions of Cobb County ordinances and states by intentionally blowing and discarding landscaping debris into the Cobb County Wastewater Storm Drains which is a violation, as the debris clog up the Cobb County Wastewater Storm Drains, and any debris that manage to flow through the drainage system end up downstream in a stream, creek, or river, which again, is a violation not only in Cobb County, but violates federal statutes regarding pretection of the waterways. Employee(s) are rude and non-complaint, and complaints to CrabApple, Inc. supervisors are essentially in vain. Do NOT hire!

I have worked with Crabapple since 2004. I have been a member the BOD for the community for 8 of the last 9 years so I have seen their work. Overall I feel they provide the services that we pay for. With 360 homes we do not pay for specialized yard work for any homes it is like an assembly line process. A few times thing didn't look good and all I had to do was pick up the phone and call them and they woiuld correct anything that was not acceptable. I used them on a personal basis in 2008 and was 100% satisified.

It’s been great working with them. I’ve been on the home owner’s board for almost 8 years and we’ve always used them. They really go the extra mile to help you out.

I was impressed with the guy they sent out originally. Then he showed up less and less due to promotions and an illness. I had lesser experienced people performing the service. But the "more knowledgeable guy" ordered a treatment that killed a large portion of my grass in the backyard; my yard had large brown-spots as a result. I complained and it took the company a long time to respond. A manager called to set up an appointment to come out and discuss my problem; he gave me a two-hour window but he never showed up; I waited all day long. He still has never called. That was the final nail in the coffin as far as I'm concerned.