Chimney Solutions

Chimney Repair, Chimney Sweep, Fireplaces,

About us

Chimney Solutions specializes in chimney cleanings, chimney inspections, masonry repair, chimney caps & chase covers, chimney liners & relining services, chimney restorations & rebuilding, and a number of other minor or major repairs for your chimney and fireplace. We also offer custom fireplace installations (interior or exterior), fireplace inserts, pre-fab fireplaces, gas logs, wood stoves, pellet stoves and gas stoves, so you’re sure to find exactly what you need for your home or business.

Business highlights

27 years of trusted experience

Services we offer

Chimney cleaning, all types of aesthetic and functional repair and installation, reline, rebuild and repair chimneys, copper, stainless steel and galvanized pans/shrouds, correction of leak problems including masonry rebuilds, complete fireplace renovations, gas coal baskets, animal removal, complete chimney restoration, dampers & dryer vent cleaning.

Services we don't offer

Air duct cleaning.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8228 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 26-50 of 228 reviews

Chip L.
10/2017
5.0
chimney sweep
  + -1 more
They were good. The price was reasonable. They were fine.
Description of Work: I got my chimney cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Chimney Solutions
Thank you for your kind note and taking the time to comment about our company. It was a pleasure to serve you. We hope you reach out to us when the need arises for future chimney/fireplace work.

Bryan B.
09/2017
5.0
chimney sweep, masonry, chimney repair, fireplaces, dryer vent cleaning
  + 3 more
Extremely well. They are an excellent company of hard working people. Very very polite and knowledgeable. Took time and precautions to keep everything clean.
Description of Work: New chimney shroud and pan. Mortar repair and brick sealing. Also cleaned two fireplaces and dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Chimney Solutions
Thank you for taking the time to leave this review. We pride ourselves in providing quality service to our customers, and appreciate helping spread that word. Please reach out to us at 770.255.1300 when you have chimney services needed in the future. Thank you again. Your business is truly appreciated!

Bryan B.
09/2017
5.0
masonry, chimney caps, chimney repair
  + 1 more
This is an excellent company to work with. Extremely professional very prompt and they were so kind and hard working. Left our property very clean.
Description of Work: New chimney cap and mortar repair on other chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Katharine E.
09/2017
5.0
dryer vent cleaning
  + -1 more
The work went great. Tony and Kyle cleaned and repaired the dryer vents on two residences for me. Both men were very capable, competent, and friendly. These were quite difficult jobs because the buildings were 35 years old and the vents had never been cleaned and the structure of the vents through the attic and on the roof needed repair. Tony and Kyle both were great at figuring out just what needed to be done and their work was excellent. I would hire them again any day.
Description of Work: Cleaning and repairs to the dryer vents on two residences.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Chimney Solutions
Thank you for taking the time to leave a comment here about our company. We pride ourselves in provide a high level of service to our customers. If we can be of further assistance in the future please do not hesitate to call. Thank you again for your business. It is truly appreciated.

Benita D.
09/2017
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
The men were extremely near and left no mess in the house nor the yard. The cap had to be custom made and they returned to install it as soon as it was available. The even worked on the installation after it started raining. Would definitely recommend.
Description of Work: Chimney cleaned and new chimney cap installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Chimney Solutions
We appreciate you taking the time to post your review on Angie's List. If we can be of further assistance in the future please do not hesitate to call. We appreciate your business and look forward to serving you in the future!

Valerie E.
07/2017
5.0
chimney sweep, fireplaces
  + 0 more
The fellow who did the work was very efficient, explained things clearly, and left everything clean when he was finished. Will work with them again.
Description of Work: Clean and inspect chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Chimney Solutions
Thank you for your kind note and taking the time to comment on Angie's List about our company. It was a pleasure to serve you. We hope you reach out to us when the need arises for future chimney/fireplace work.

Tara C.
05/2017
5.0
chimney repair
  + -1 more
The work went well and was completed on time as promised.
Description of Work: New Rain Pan and Shroud. Applied flash seal at chimney / roof. Seal several areas on chimney shoulders where shingles / stucco meet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Response from Chimney Solutions
Thank you for taking the time to post this comment here. We pride ourselves in providing quality service to our customers, and appreciate helping spread that word. Please reach out to us at 770.255.1300 when you have chimney services needed in the future. Thank you again. Your business is truly appreciated!

R C H.
05/2017
5.0
chimney repair
  + -1 more
Hired this contractor to clean chimney and repair leak chimney cleaning was excellent; leak was not fixed...multiple calls for return service were ignored. Bill was paid in full at time of original service.
Description of Work: Chimney leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Solutions
Thank you for taking the time to leave us this review. It was a pleasure to serve you and take care of your chimney repair needs. Please consider reaching out to us in the future with all of your chimney/fireplace repair needs. We truly appreciate your business.

Sharon R.
05/2017
5.0
chimney caps, chimney repair
  + 0 more
From the moment I called their offices to the completion of the work, they were fantastic! This company understands and lives customer service. It was a 2 day project to come in and take out the guts of my chimney, use jacks to move it back into place and rebuild the structure and add steel angle irons into the structure, plus re-grout. They explained the whole process, answered my questions, were courteous and respectful of my home. I can't think of a better experience during something that should be "unpleasant".
Description of Work: My brick chimney was leaning over my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Solutions
We appreciate you taking the time to post your review on Angie's List. If we can be of further assistance in the future please do not hesitate to call. We appreciate your business and look forward to serving you in the future!

Grayson F.
04/2017
5.0
chimney caps, chimney repair
  + 0 more
Andy was on time (actually early) and was very clear about what he'd be doing and how. He was friendly and very good at what he was doing. Professional and knowledgeable.
Description of Work: We had a chimney cap replaced and some exterior repair done to the stucco on the chimney itself. We also had some boots replaced to seal some gaps near exhaust pipes in the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Chimney Solutions
Thank you for taking the time to leave us this review. It was a pleasure to serve you and take care of your chimney repair needs. Please consider reaching out to us in the future with all of your chimney/fireplace repair needs. We truly appreciate your business.

Jack A.
04/2017
5.0
fireplaces, dryer vent cleaning
  + 0 more
To our relief, after the fireplace was inspected, all it needed was to be caulked and that took care of the draft. We thought that the gas logs needed replacing, but were told that they were fine. A good thing we had the dryer vent done - it was very full of lint.
Description of Work: We had a draft in the fireplace and had been told by a handyman that the firebox had fallen back. Our dryer vent also need cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Chimney Solutions
We appreciate you taking the time to post your review on Angie's List. If we can be of further assistance in the future please do not hesitate to call. We appreciate your business and look forward to serving you in the future!

tony M.
04/2017
5.0
chimney sweep
  + -1 more
They get a "Triple A" rating. He did a fantastic job. He was thorough. It was a fair price. I know there is a lot of room for people to add in extra work like chimney caps, etc, but he didn't. He said ours was in good shape. So, I felt like the guy was very reputable.
Description of Work: He cleaned the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Chimney Solutions
We appreciate you taking the time to post your review on Angie's List. If we can be of further assistance in the future please do not hesitate to call. We appreciate your business and look forward to serving you in the future!

Chris J.
03/2017
5.0
chimney caps, chimney repair
  + 0 more
That was good. Very positive. I don't have any complaints. I didn't price many of them, seems like a little expensive, but the work was really good, and I didn't mind paying a little extra. As far as I know its an A on quality, time will tell.
Description of Work: They put on an chimney chase cover. Mine was old and beat up, and not the right size, and they came and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$589

Response from Chimney Solutions
Thank you for your kind note and taking the time to comment about our company. It was a pleasure to serve you. We hope you reach out to us when the need arises for future chimney/fireplace work.

Mary R.
02/2017
5.0
chimney sweep, chimney repair
  + 0 more
Great, was very happy with their work.
Description of Work: Chimney sweep, inspection, painting and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Solutions
Thank you for taking the time to comment on our work we provided at your home. We appreciated the opportunity to service your chimney needs. Please feel free to reach out to us when you have chimney repair or cleaning needs in the future. Chimney Solutions

Sandra P.
02/2017
5.0
masonry, chimney repair
  + 0 more
Fantastic! They did just a beautiful job. I would certainly contact them to do work in the future.
Description of Work: The pan in my chimney checked. Re-pointed some brick-work and waterproofed the same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Chimney Solutions
Thank you for your kind note and taking the time to comment about our company. It was a pleasure to serve you. We hope you reach out to us when the need arises for future chimney/fireplace work. Thank you, Chimney Solutions Management

Joseph L.
01/2017
5.0
chimney sweep, chimney caps
  + 0 more
Everything went great. Chip and a helper arrived on time, efficiently performed the cleaning and inspection, and provided useful information on aspects of the fireplace. They also discovered, and verified through pictures that my chimney cap was very rusted and had been leaking. As a result I also ordered a new cap. That was installed a few weeks later also efficiently and with no problems. Cost below is for both services.
Description of Work: We had not used our fireplace in several years and needed a cleaning and inspection. At first I thought they were a little expensive compared to the last time I had this work performed but upon doing research discovered that for the services provided they were comparable to others that provided the same services , and also they had high ratings on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,079

Response from Chimney Solutions
Thank you for your note. It was a pleasure to serve you and your chimney repair needs. Please reach out to us if you ever need additional work in the future. Chimney Solutions Management

Diantha H.
01/2017
5.0
chimney repair
  + -1 more
Excellent work by all. I would definitely recommend them.
Description of Work: Repairs on inside and outside of chimney as stated on the excellent outline they sent by e-mail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Solutions
Thank you for taking the time to leave us this review. It was a pleasure to serve you and take care of your chimney repair needs. Please consider reaching out to us in the future with all of your chimney/fireplace repair needs. Chimney Solutions Management

Heather W.
12/2016
5.0
chimney repair, fireplaces, gas logs
  + 1 more
Very well! Inspected, cleaned and showed me how to work my logs. Took pictures of the roof area so I could see exactly what he was talking about. He gave me a heads up about repairs needed down the line and gave a quote but did not pressure me to make a decision or purchase now. Recommended to my family.
Description of Work: Gas log check and service Was punctual. Said between 1-3 and was there right at 1:00. Price was great and with the $25 coupon, affordable for me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Chimney Solutions
Thank you for taking the time to leave us a review here on Angie's List. We pride ourselves on setting appointments and being punctual, as we know your time is valuable. Please let us know if you decide to move forward with your repairs. Chimney Solutions Management

vincent C.
11/2016
5.0
fireplaces, gas logs
  + 0 more
Gas log experts, Chimney Solutions! Charles, a specially trained and certified technician quickly diagnosed our problem. He tried to save us money by cleaning and tightening the malfunctioning part. When this didn't work, we agreed we needed a new part and Charles volunteered to come install it the next day, ON HIS DAY OFF. He arrived in time the next day, did the install quickly and called me the next day to be sure the fix was working, which it was. He even made friends with our little dog. What a great company to have a person of Charles' skills and character on their team!
Description of Work: Gas log fireplace repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Chimney Solutions
Thank you for taking the time to post this comment here. We pride ourselves in providing quality service to our customers, and appreciate helping spread that word. Please reach out to us at 770.255.1300 when you have chimney services needed in the future. Thank you again. Your business is truly appreciated!

Gloria P.
11/2016
1.0
chimney repair
  + -1 more
I'm a first time Angie user. If this is the quality of vendor, then I'm sorely disappointed. I called and he never returned my call. Totally unprofessional in my mind. Definitely would not recommend as this appears to be a pattern based on other reviews.
Description of Work: I needed chimney repair.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Chimney Solutions
Our phone system had a major glitch that caused this issue, and we are working immediately to rectify the situation. We had multiple voice mails that were archived in our message center that were inaccessible and unknown to us for a few weeks that we were unaware of entirely. These are explanations and not excuses. We have scheduled & serviced hundreds of customers during this time period with our fleet of CSIA certified technicians. We will take ownership for these mistakes as we strive for a high level of service shown by the multiple A+ positive ratings we have obtained from satisfied customers across all social media review sites. We apologize for this inconvenience and would love the opportunity to correct this for you in the future in some capacity. We ask you for the opportunity for a second chance, and provide me the possibility to personally apologize for the inconvenience. Please contact our office manager directly for a free cleaning and inspection as your chimney service needs arise. Christian LeBlanc - President / Chimney Solutions 770.255.1300

Joe A.
11/2016
2.0
chimney repair, gas logs
  + 0 more
Disappointed that an A on Angies List means they don't respond to phone calls.
Description of Work: Called to inquire on getting gas logs installed - no one answered the phone, but I left a msg - No one ever called me back.
Rating CategoryRating out of 5

Response from Chimney Solutions
Our phone system had a major glitch that caused this issue, and we are working immediately to rectify the situation. We had multiple voice mails that were archived in our message center that were inaccessible and unknown to us for a few weeks that we were unaware of entirely. These are explanations and not excuses. We have scheduled & serviced hundreds of customers during this time period with our fleet of CSIA certified technicians. We will take ownership for these mistakes as we strive for a high level of service shown by the multiple A+ positive ratings we have obtained from satisfied customers across all social media review sites. We apologize for this inconvenience and would love the opportunity to correct this for you in the future in some capacity. We ask you for the opportunity for a second chance, and provide me the possibility to personally apologize for the inconvenience. Please contact our office manager directly for a free cleaning and inspection as your chimney service needs arise. Christian LeBlanc - President / Chimney Solutions 770.255.1300

Michael S.
10/2016
1.0
chimney repair
  + -1 more
Lack of follow-up resulted in lost business and a poor rating
Description of Work: Needed to have the flue cleaned, left a voicemail and received no response.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Chimney Solutions
Our phone system had a major glitch that caused this issue, and we are working immediately to rectify the situation. We had multiple voice mails that were archived in our message center that were inaccessible and unknown to us for a few weeks that we were unaware of entirely. These are explanations and not excuses. We have scheduled & serviced hundreds of customers during this time period with our fleet of CSIA certified technicians. We will take ownership for these mistakes as we strive for a high level of service shown by the multiple A+ positive ratings we have obtained from satisfied customers across all social media review sites. We apologize for this inconvenience and would love the opportunity to correct this for you in the future in some capacity. We ask you for the opportunity for a second chance, and provide me the possibility to personally apologize for the inconvenience. Please contact our office manager directly for a free cleaning and inspection as your chimney service needs arise. Christian LeBlanc - President / Chimney Solutions 770.255.1300

Alexander W.
10/2016
1.0
chimney sweep, chimney repair, fireplaces
  + 1 more
How did it go? Well, it didn't go. I left THREE phone messages over several days with the company requesting a phone call to set up a service date and NONE of the calls were returned. I had relied on Angie's List reviews in selecting this provider, and was, therefore, shocked to see how unresponsive they were. Called one of their (Angie's List Grade A) competitors and had my call returned in 20 minutes and set up an appointment for next week. Good riddance Chimney Solutions!
Description of Work: Chimney inspection and cleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Chimney Solutions
Our phone system had a major glitch that caused this issue, and we are working immediately to rectify the situation. We had multiple voice mails that were archived in our message center that were inaccessible and unknown to us for a few weeks that we were unaware of entirely. These are explanations and not excuses. We have scheduled & serviced hundreds of customers during this time period with our fleet of CSIA certified technicians. We will take ownership for these mistakes as we strive for a high level of service shown by the multiple A+ positive ratings we have obtained from satisfied customers across all social media review sites. We apologize for this inconvenience and would love the opportunity to correct this for you in the future in some capacity. We ask you for the opportunity for a second chance, and provide me the possibility to personally apologize for the inconvenience. Please contact our office manager directly for a free cleaning and inspection as your chimney service needs arise. Christian LeBlanc - President / Chimney Solutions 770.255.1300

Anita K.
10/2016
5.0
chimney sweep
  + -1 more
Very professional service. Lance came on time, was courteous and professional. Cleaned the chimney with no mess, completed the inspection and answered all my questions very knowledgeably. Followed up with a full report and provided options for an upgrade as requested. Great service, I would hire again.
Description of Work: Standard Chimney Cleaning & Inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Solutions
We appreciate you taking the time to post your review on Angie's List. If we can be of further assistance in the future please do not hesitate to call. We appreciate your business and look forward to serving you in the future!

Linda G.
10/2016
5.0
chimney sweep, masonry, fireplaces, dryer vent cleaning
  + 2 more
I had Andy and Tony come out to replace my fireplace hearth and backdrop from marble to slate. I also had my exhaust system replaced for my dryer since the company who did it before did it against code without my knowledge. Andy and Tony listened intently on what I wanted to have done. They were very precise and efficient with their work. They were also very nice and fun to be around. I highly recommend them!
Description of Work: I had Andy and Tony come out to replace my fireplace hearth and backdrop from marble to slate. I also had my exhaust system replaced for my dryer since the company who did it before did it against code without my knowledge. Andy and Tony listened intently on what I wanted to have done. They were very precise and efficient with their work. They were also very nice and fun to be around. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Solutions
Thank you for taking the time to place this review. We strive to provide the best customer service and a high quality of work. Visits like this show our technicians take to heart our message. We are glad you were satisfied with our service, and again thank you for the comments. In addition, thank you for the opportunity, it is truly appreciated. Chimney Solutions Management

Contact information

1155 McFarland 400 Dr, Alpharetta, GA 30004

http://www.chimneysolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Masonry,
Gas Logs,
Dryer Vent Cleaning,
Screen repair,
Pressure Washing

FAQ

Chimney Solutions is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Chimney Solutions accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Chimney Solutions does not offer free project estimates.
No, Chimney Solutions does not offer eco-friendly accreditations.
No, Chimney Solutions does not offer a senior discount.
No, Chimney Solutions does not offer emergency services.
Yes, Chimney Solutions offers warranties.
Chimney Solutions offers the following services: Chimney cleaning, all types of aesthetic and functional repair and installation, reline, rebuild and repair chimneys, copper, stainless steel and galvanized pans/shrouds, correction of leak problems including masonry rebuilds, complete fireplace renovations, gas coal baskets, animal removal, complete chimney restoration, dampers & dryer vent cleaning.
Air duct cleaning.

Contact information

1155 McFarland 400 Dr, Alpharetta, GA 30004

http://www.chimneysolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed