Response from Atlanta Metro Roofing
In response, we originally went out to do the $125 inspection and minor repairs through Angie's List promotion. That included an inspection of the roof and "minor repairs" only which covered the caulking of 4 penetrations with 1 or 2 missing singles. Ben informed the homeowner that he had toe board holes all over his roof which Ben caulked, Ben also nailed in a small metal roof at the customer's request which had to be nailed with special nails and had to be applied carefully as to not crack the mortar on the bricking. It was also a 12/12 two and three story roof which is steep and requires roping off. In addition we always quote the price first and our customers either accept it or decline it. We find most people we quote and shop around come back to us because we are extremely competitive and aggressive in pricing. It is totally up to the customer to shop around before accepting our pricing if they feel we are too expensive. I am sorry the customer felt we were expensive and should have called the office to discuss any concerns of the price quoted. In closing of the situation I consider the work done and the price charged well within industry standards as it included labor, material and steep charges. Shari Zippay, Owner