Atlanta City Appliance Repair, Inc

Appliance Repair, Appliance Repair - Small

About us

Main Line: (404)903-1453 Here at Atlanta City Appliance Repair Inc, we sustain our business on quality and integrity. We are experts in only the Repair of Appliances and do not provide installation services. We are committed to quality from the beginning to the end of your project. We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs. 2023 Super Service Award winner for the 9th consecutive years!!! We look forward to earning your business.

Business highlights

34 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs

Services we don't offer

DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30 off on repair over $150



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7455 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 455 reviews

Jesse D.
09/2024
5.0
appliance repair
  + -1 more
The technician quickly diagnosed what was wrong with our GE refrigerator and ordered the needed part. After only a couple of days, he came with the required part and efficiently made the repair. Would hire again.
Description of Work: Replace GE refrigerator motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer! Thank you for your review, if you have any concerns or questions please call us to discuss Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)[Member Information Removed]-1453

David M.
06/2023
5.0
appliance repair
  + -1 more
Great Job. Schedule the very next day, then they were able to send someone a little earlier than expected. The work was done quickly and for a fair price. I would call them back anytime I needed appliance repairs. David, the technician was great. He was very competent, polite and professional. The service was great!!!
Description of Work: Replaced Dishwasher Sensing Unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Atlanta City Appliance Repair, Inc
Dear customer! Thank you for your review and good words about our technician, [Member Name Removed]! Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Kim W.
04/2023
4.0
small appliance repair
  + -1 more
Repaired dryer and ensured it was working correctly before leaving.
Description of Work: Electric dryer had burning smell

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Atlanta City Appliance Repair, Inc
Dear [Member Name Removed]! Thank you for your review. If anything we could better next time please let us know Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Robyn D.
04/2023
5.0
appliance repair
  + -1 more
This is the ONLY appliance repair company that called me back, and they were so prompt and amazing to work with. Warren was in touch with me continually, and flexible when it came to organizing a convenient time for both of us to assess the problem with my washer. Although he could not find the part anywhere to fix my 7 year old Maytag washer, he did offer options including finding a refurbished part. In addition, he offered professional advice when I asked him what to do next, and what brands he would recommend if we bought new. I would highly recommend talking to Warren-he was so helpful and a pleasure to work with!
Description of Work: Clothing washer was broken

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

Response from Atlanta City Appliance Repair, Inc
Dear customer! Thank you for your review and good words about our technician, Warren! Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Stan B.
11/2022
5.0
appliance repair
  + -1 more
I've used Atlanta City Appliance Repair several times. Outstanding service is provided from the time the appointment is made to when the technician completes the job.
Description of Work: They have repaired my refrigerator and oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Atlanta City Appliance Repair, Inc
Dear customer! Thank you for your review and good words about our technician Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Terry W.
08/2022
5.0
appliance repair, small appliance repair
  + 0 more
Great service call price ($65). And better than what I expected for repair cost. The tech: Gennal was very knowledgeable and honest (not like some repair folks). I have referred them to several of my friends. And will definitely use them again.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Atlanta City Appliance Repair, Inc
Dear customer! Thank you for your review and good words about our technician Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Ella A.
03/2022
5.0
appliance repair
  + -1 more
The repair person showed up on time and diagnosed the problem. He replaced the bad part. Then ran washing machine and an added a cleaning solution to wash since the water had been sitting for a few days. I will definitely hire again for any appliances problem I have in future. Great job! Thank you!
Description of Work: washing machine would not drain out the water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer! Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Kathryn R.
03/2022
5.0
appliance repair
  + -1 more
Genna was punctual and always called in advance to let me know he was on his way. The hinge on my wall oven door had broken so door just hung open. They had to order a new part but the front desk person was quick to call and setup the followup appointment once they knew the day the part was supposed to arrive. Genna was very efficient and fixed it quickly and even was able to bend the inside of my door back into place where it had come away at the sides.
Description of Work: Oven door broke

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear [Member Name Removed]! Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Joshua S.
10/2021
5.0
appliance repair
  + -1 more
Excellent. Prompt response and we’re at my house within 2 hours. Technician was able to do a fast diagnosis and explain what he found. Tried two parts that didn’t work, so went out and got the right part that did work. All done within the same day. Price was ok. Not cheap, but didn’t seem excessive.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Sue P.
03/2021
5.0
appliance repair
  + -1 more
Very pleased with the company and service on our Kenmore washing machine and dryer. We decided to have the dryer vent cleaned at the last minute. The technician, Genna, was on time and professional. He also took the time to look at our dishwasher and ordered a part to be shipped to our house. He gave suggestions on maintaining our appliances. Our issues were resolved at a reasonable price. Will use them again!
Description of Work: Washing machine repair, replace dryer hose and clean dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Richard C.
02/2021
5.0
appliance repair
  + -1 more
They are prompt, they know the appliances and they have done an excellent work.
Description of Work: They repaired the door handle on our dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Richard C.
02/2021
5.0
appliance repair
  + -1 more
They did good work, they were on time and easy to work with, very prompt.
Description of Work: They repaired our refrigerator, dryer and also did some work on our dishwasher and washing machine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Leslie T.
01/2021
4.0
appliance repair
  + -1 more
30-minute visit; fee was as expected for this type of repair. Oven now works fine.
Description of Work: Replace oven ignitor

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro
$245

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future and let us know how we can improve our service to get an “A” from you Sincerely, Atlanta City Appliance Repair, Inc Management team

Janet C.
12/2020
5.0
appliance repair
  + -1 more
David was on time and diagnosed the problem with the washer. Was able to fix the problem and cleaned up after he was done. He was very personable and I was impressed as his professionalism. I would recommend this company to anyone needing appliance repairs.
Description of Work: Repair Washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Sterling R.
12/2020
5.0
appliance repair
  + -1 more
I hired this company to fix my mother's stove. She gave the technician the most enthusiastic recommendation. Its nice to know there are still honest and nice technicians who don't take advantage of the elderly. You have exceeded all expectations. Thank you Atlanta City Appliance Repair.
Description of Work: Stove repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Ned V.
11/2020
5.0
appliance repair
  + -1 more
Abraham has been to our home twice - one to repair a heater coil in our dryer and this past weekend to fix our refrigerator. Both times he was professional, knowledgeable and really knew what he was doing. We had done both repairs previously by another contractor but they were done poorly and did not last. Abraham did the repairs right. I recommend him and Atlanta City Appliance Repair highly.
Description of Work: Defrosting and cleaning drain line LG refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Paul F.
11/2020
5.0
appliance repair
  + -1 more
Great, employee was professional, informative and had supplies on his truck to make the repair. In and out in 45 minutes. Would use this company for any future repairs! Great service though a bit pricy.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$439

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Sergey S.
10/2020
5.0
appliance repair
  + -1 more
It went well, our stove igniter was weak and wasn't igniting all the time so repairman replaced igniter and it fixed the issue. Thanks guys!
Description of Work: stove repair igniter $240

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

April M.
10/2020
5.0
appliance repair
  + -1 more
These guys repaired several appliances in my house. This time, fridge in our rental property stopped cooling and they fixed it. We paid $276 for new thermostat, heater and thermistors. Went well as usual hopefully nothing else would break at this property.
Description of Work: on our rental property - Fridge repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Suzanne G.
10/2020
1.0
appliance repair
  + -1 more
This company likes running scams. Technician spent literally 20 seconds in my house before telling me it would be more cost effective to buy a new dishwasher (mine's 2 years old). I told him same info that I had filled out on the company's form before he arrived. Technician told me the company doesn't give him that info. When I called the manager to complain about their way of doing business, the manager said they do give all the info to technician beforehand. So, someone's lying and they charged me a $45 service fee. This might make them money in the short term, but hopefully, if they pull this scam on enough people, they will go out of business soon enough! I don't mind paying a service charge to fair, honest people...this was not the case!
Description of Work: dishwasher repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0

$45

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we really appreciate your feedback even-though we don't deserve 1 star review Customer has received same day appointment and our technician has arrived on time. In regards customer complaint, the customer talked to our dispatcher on the phone and provided an error code of the issue, since our dispatcher is not a technician and can't provide any technical consultation, she has scheduled our technician to come out for diagnostic. When we sent our technician, they all receive via our software the full information about our customer request like address, contact name and phone number and description of the issue. In this case our technician has all information in his hand before the appointment. According to our technician, he checked the dishwasher and the error code has re-appeared, so he told customer that the motor needs to be replaced and recommended to replace the dishwasher due to the issue and high cost of repair. It is a normal procedure for all appliance repair companies. Most of companies do not provide any consultations on the phone unless a customer specifically requests to speak with technician about specific technical issues. That is why we have $45 service call fee that is including service trip, diagnostic and estimate for repair and it is waived with completed repair. We have been in business for over 7 years and have many good reviews. (Angies list alone more than 400 positive reviews) We apologize that we could not satisfy you, but we follow company everyday procedure/policy. Have a blessed day Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453

Donald S.
07/2020
5.0
small appliance repair
  + -1 more
Arrived on scheduled time, very professional, quick replacement.
Description of Work: Refrigerator ice maker replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Susan H.
07/2020
5.0
appliance repair
  + -1 more
Left online request, was called back within one hour. The repairman was at my home within 3 hours, however they needed to order parts. Came back the next day and refrigerator was repaired in the amount of time they said they needed. Cleaned up after he left, very friendly, courteous and answered all my questions. Needed a new compressor and control board for fridge.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Kathy D.
06/2020
5.0
appliance repair
  + -1 more
Exceptionally well! They actually called after I requested an online visit. The repairman called when he was on his way. He was very respectful and professional. He told me what was wrong and gave me the price it would take to fix it. He had to order the parts. They company called when the parts came in the next week and set up an appt. Once again, the repairman called when he was on his way. He fixed the refrigerator and, so far, it is working wonderfully. He also said it would be under warranty for 90 days.
Description of Work: Samsung refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Marshall L.
06/2020
5.0
appliance repair
  + -1 more
Great. Have over the counter microwave that has to be installed and using them for that. If they do same good job will continue to use them.
Description of Work: Refrigerator leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Jennifer D.
06/2020
5.0
appliance repair
  + -1 more
Great! Fair price and did much more than just fix the leak - set me up for way less issues later!
Description of Work: Fixed a leaking refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review, we are happy that you were satisfied with our service Please do not hesitate to call us back about any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
Business License #9007

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Atlanta City Appliance Repair, Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Atlanta City Appliance Repair, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Atlanta City Appliance Repair, Inc offers free project estimates.
Yes, Atlanta City Appliance Repair, Inc offers eco-friendly accreditations.
No, Atlanta City Appliance Repair, Inc does not offer a senior discount.
No, Atlanta City Appliance Repair, Inc does not offer emergency services.
Yes, Atlanta City Appliance Repair, Inc offers warranties.
Atlanta City Appliance Repair, Inc offers the following services: Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs
DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM