Atlanta City Appliance Repair, Inc

Appliance Repair, Appliance Repair - Small

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Main Line: (404)903-1453 Here at Atlanta City Appliance Repair Inc, we sustain our business on quality and integrity. We are experts in only the Repair of Appliances and do not provide installation services. We are committed to quality from the beginning to the end of your project. We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs. 2023 Super Service Award winner for the 9th consecutive years!!! We look forward to earning your business.

Business highlights

34 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs

Services we don't offer

DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30 off on repair over $150



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7455 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-75 of 455 reviews

ANDRE W.
09/2018
5.0
appliance repair
  + -1 more
I dealt with another company for months trying to get my fridge fixed - it needed a new water valve. I gave up and sent a message to Atlantic City Appliance Repair on Thursday and told them the problem. I also provided the model number. I spoke to them Friday again to confirm the details and they came on Saturday to make the repairs. Fast, efficient and excellent service from Atlantic City Appliance Repair. I have absolutely no complaints.
Description of Work: Replace my water valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review and good words about our company Please do not hesitate to call us with any of appliance needs in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Joseph T R.
09/2018
5.0
appliance repair
  + -1 more
It went just fine. I was pleased with the work and the gentleman that completed the repair.
Description of Work: Front Loader Washing Machine repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review and good words about our technician. Please do not hesitate to call us with any of appliance needs in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Lawrence C.
09/2018
5.0
appliance repair
  + -1 more
I called on a Saturday morning expecting to get an appointment for next week. They scheduled me for that same day. The tech, Abraham, was great. Very knowledgeable and professional. I will definitely call them again if we need appliance repair.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review and good words about our technician. Please do not hesitate to call us with any of appliance needs in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Rosa S.
08/2018
5.0
appliance repair
  + -1 more
The technician was very professional. He looked diagnosed the problem, quoted and estimate, and returned as promised, and repaired.
Description of Work: When running, the Maytag dryer would squeal and make some awful noises.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Mark M.
08/2018
5.0
appliance repair
  + -1 more
Warren did an excellent job for us. Our appointment was to be between 4pm and 7pm. He kept us up to date on his ETA until he arrived. Our Samsung stove has never worked correctly since we bought it -- even after having a different company look at it for repair. Warren advised that the ignitor needed to be replaced; had the part on the truck; installed it; demonstrated the fix; and did this in about an hour. Oven works better than when we bought it. We would call him back and recommend him and the company. Great job!
Description of Work: Repaired Samsung Gas Stove / Oven not heating / holding temperature

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review and good words about our technician- Warren. He is one of the best out technicians. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

steven N.
07/2018
5.0
appliance repair
  + -1 more
Technician Warren Twitchell did an outstanding job this afternoon fixing our refrigerator water leak. Warren was early and punctual, and knew his craft well. Warren is a positive, upbeat, and personable technician and Atlanta City Appliance Repair should be proud to have him on their team. We will gladly use them again for our appliance repair services. Steve Norris Marietta, GA
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review and good words about our technician- Warren. he is a very great technician. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Lisa C.
07/2018
5.0
appliance repair
  + -1 more
We called Atlanta Appliance Repair and were able to get a repair person out the same day. James came to the appointment early, was very professional and courteous. He really helped us out by getting out, making the repair and saving our food in the fridge. We would use this company again and recommend them to our friends and neighbors.
Description of Work: We needed our refrigerator repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. James is very great technician Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

James K.
07/2018
5.0
appliance repair
  + -1 more
Once again, Angie's List to the rescue. I went with the top rated in the category for my area, and Atlanta City Appliance Repair did me right. Warren arrived on time, and I got a courtesy call from him to let me know he was on his way. He identified the problem in less than five minutes and even called me over to show me the issue. It was definitely something I could not have fixed on my own. He even showed me the sticker on the dryer that recommended when one item is replaced that another should also be replaced... he didn't just do it. He asked me first. It upped the cost, but his explanation for why it should be done was spot-on. He even cleaned out the vent before he left. There's a good reason this company has so many A reviews. Highly recommended!
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review and many good words about our tech Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

cindy G.
06/2018
5.0
appliance repair
  + -1 more
Came right on time, very polite, new what was wrong, gave a price quote. We discussed that since range was over 10 years old it may not pay to have repaired. His honesty was greatly appreciated. Decided not to replace the gas starter ignition. Would definitely have them for any repairs in future.
Description of Work: repair of a range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

shan Y.
05/2018
5.0
appliance repair
  + -1 more
The technician arrived on time and finished the job efficiently.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Wes W.
05/2018
5.0
appliance repair
  + -1 more
Repair was assessed properly and repaired in a very timely manner. The tech, Genna, was very professional and very nice... also very knowledgeable. Will definitely hire again when I need an appliance repaired!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review and thank you for a good comment about our appliance repair tech, Gena, he is one of our best technicians in the company! Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Thomas W.
05/2018
5.0
appliance repair
  + -1 more
Well fixed all problems as promised and onetime with no suprises
Description of Work: Repair oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Trenice M.
03/2018
5.0
appliance repair
  + -1 more
Our technician Warren was late due to having another call ahead of us which ran late, but he was a delight in discussing the reasons behind why our microwave was not working. He took it apart and put it back together again, all while answering our many questions. We plugged in the fan for the cook top and it worked immediately, so there was no need to repair it. Warren advised us to keep it clean, since grease and other grime could prevent it from working in the future. If it had not been so late (for us), we would have asked him to fix our noisy ice maker, but that will be for another visit.
Description of Work: Built in GE Microwave was not working and Magic Chef fan behind cooktop had not been working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$195

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Wendy K.
03/2018
5.0
appliance repair
  + -1 more
Went well, item still functioning since repair, 3.5 months ago
Description of Work: Repair Samsung Washer Dryer all-in-one

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Alex R.
02/2018
5.0
appliance repair
  + -1 more
Fast scheduling, professional tech, i hope it is a last service for this fridge, i love this fridge but it keeps getting broke every few years. I guess next time i will buy a new one....Thank you anyway for your service!
Description of Work: Fixed my fridge again, i think i called them about 5 times before. Great service as always

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Atlanta City Appliance Repair, Inc
Dear, [Member Name Removed] Thank you for a being a loyal customer to our company. Please do not hesitate to call us with any of appliances needs in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Sergey S.
02/2018
5.0
appliance repair
  + -1 more
Well I called them many times in the past, and I had a coupon from them for $25 off. So we applied this discount, which brings total to $225 from $250. They were professional and friendly, the tech figured out in 10 minutes the heating element and thermostat were bad. He even showed me the broken thermostat. He didnt have parts on him, but likely his warehouse was close by, i think he said in Doraville, so he went there and came back in hour with the parts; it took him about 25-30 minutes to replace them. Overall I have a pleasant experience, i wish i could pay way less for these repairs but that's what it is. Recommend this company for faster professional service but pricey! (:-)
Description of Work: Maytag dryer was not heating up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$225

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Please do not hesitate to call us with any of appliances needs Sincerely, Atlanta City Appliance Repair, Inc Management team

Rob B.
02/2018
1.0
appliance repair
  + -1 more
I got another repair service to do the work for substantially less and I was out the $29.95 trip charge by Atlanta City Appliance repair
Description of Work: I needed to replace the plastic cover plate for the control panel of my Bosch dishwasher. This takes about 30 minutes. I was quoted a labor charge of $250, which once I rejected it, was then lowered it to $195. I had another repair service do it for $105 (labor portion). The part cost was about the same. It cost me $29.95 and a wasted appointment to get an outrageous estimate. So be careful with Atlanta City Appliance repair and don't be lured by the low trip charge. The other repair firm credit ed their lower trip charge if they did the work, which is also this firm's policy.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
punctuality
4.0

$195

Response from Atlanta City Appliance Repair, Inc
Thank you for your review! We are valued every single customer; However, we think that we deserved a better review rather than the one you left for us. First, Our tech provided you an estimate that based on the Appliance Repair Blue Book that was accepted by all appliance repair companies across US. Here is the link http://appliancebluebook.com/preprintedbluebook.aspx The total for this type of repair usually comes up to $250-335 depending on the area, the size of the company and the pricing policy. This price is including 90 days warranty and company overhead (dispatchers, insurances: general liability and worker's compensation, car gas, utility bills, uniforms, tools, office supplies etc.) We gave you an estimate $325 for everything (parts and labor), and then discounted to $285 for everything, which would have the following breakdown: control panel-$134.95 including taxes and etc + labor $150. You (customer) even checked on your own the cost of the part and you know it is about $130. If you found someone that replaced that panel for $105 in labor, that's great. If you would call around and ask for a quote for the same type repair you will have different pricing on labor from $70 up to $220, it's depending on who you are calling a huge company or one-man operation company. Our service call fee is low because we are local, and we don't have to travel far, there is no trick or gimmick on that part. BTW we should increase the service call soon. Anyway, thank you again for your review, we hope that all other customers would understand better our pricing policy, and once again we don't push anyone to do repair with us, we provide you an estimate for a very low price (It is only $29.95) and if you think it is too much or something is not right, free to call other companies for pricing that is providing similar benefits like we do (warranty, quality of labor and parts and etc.) Sincerely Atlanta City Appliance Repair, Inc Management Team

Ashish B.
01/2018
5.0
appliance repair
  + -1 more
Their technician Valera arrived promptly and got straight to work. He made a few hasty diagnosis, based on the noises he was hearing, but those didn't turn out to be the case but he kept us abreast of the possibilities and apprised us of the possible cost if it went in a certain direction after further investigation. Ultimately, he did get to the bottom of it after invalidating his initial hypotheses and the drum bearing was found to be faulty. At that point, he recommended that the replacement part and the labor will be fairly expensive as compared to a new machine. We paid him diagnosis charges and decided to buy new machine.
Description of Work: My Washer was not working. Symptoms were that the drum was not rotating in any cycle and most likely the drain was not working either.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta City Appliance Repair, Inc Management team

Jenny S.
01/2018
5.0
appliance repair
  + -1 more
I called them back and said let's go with it. They ordered the part (which came in early) and fixed the fridge - no problems - working great!
Description of Work: They came out and evaluated our garage refrigerator. Told us what was needed, how much the part would be and how long it would take to get the part in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta City Appliance Repair, Inc Management team

Nayeli C.
12/2017
5.0
appliance repair
  + -1 more
Excellent service! Our technician Warren was extremely knowledgeable and professional! While Warren was fixing the washer he was very patient with me and my 100 questions and explained in details what was the issue that the washer was having. I have not been this satisfied with the level of customer support from a company. From the first call I received to schedule my appointment which I wish I could remember the name of the lady that assisted me with scheduling she was very nice and was able to accommodate me with the exact time and date that I needed the repair to be done. The people that work for the company is what makes the company and from my experience I can tell that Atlanta Appliances Repair definitely have a fantastic technician Warren! I would also have to say that the price was more than reasonable and affordable. I definitely 100% recommend Warren and if you are able to request a Tech as for him. Thanks again for fixing my washer!
Description of Work: Washer was not spinning or draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

James C.
12/2017
5.0
appliance repair
  + -1 more
Excellent. technician James repaired the range and thoroughly tested. The repair cost less than I was expecting.
Description of Work: Electric Range Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Vincent S.
12/2017
5.0
appliance repair
  + -1 more
very well on time very helpful very knowledgeable
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Marlene M.
11/2017
5.0
appliance repair
  + -1 more
Satisfied. Did best for us. We now have a new range.
Description of Work: Oven would not work. Diagnostic performed. Electronic board problem. Not able to replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.95

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Jennifer R.
11/2017
5.0
appliance repair
  + -1 more
Came out the day i called them. The repairman was very knowledgeable and answered all of my questions patiently. I would hire this company again.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Xiufeng Y.
11/2017
5.0
appliance repair
  + -1 more
i ended up getting a fan from amazon and fixed myself.
Description of Work: Made suggestion but didn't really tell what the problem was since it may not worth fixing

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$45

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your great review. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
Business License #9007

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Atlanta City Appliance Repair, Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Atlanta City Appliance Repair, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Atlanta City Appliance Repair, Inc offers free project estimates.
Yes, Atlanta City Appliance Repair, Inc offers eco-friendly accreditations.
No, Atlanta City Appliance Repair, Inc does not offer a senior discount.
No, Atlanta City Appliance Repair, Inc does not offer emergency services.
Yes, Atlanta City Appliance Repair, Inc offers warranties.
Atlanta City Appliance Repair, Inc offers the following services: Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs
DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM