Atlanta City Appliance Repair, Inc

Appliance Repair, Appliance Repair - Small

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Main Line: (404)903-1453 Here at Atlanta City Appliance Repair Inc, we sustain our business on quality and integrity. We are experts in only the Repair of Appliances and do not provide installation services. We are committed to quality from the beginning to the end of your project. We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs. 2023 Super Service Award winner for the 9th consecutive years!!! We look forward to earning your business.

Business highlights

34 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs

Services we don't offer

DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30 off on repair over $150



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7455 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 455 reviews

Mark N.
06/2017
5.0
appliance repair
  + -1 more
He was friendly, smart and professional. He came prepared. Cannot count the times repairmen come without the proper equip and parts. It was a pleasure having him here.
Description of Work: Water was leaking from our refrigerator because the water filter housing was cracked. AAR came the next day. The service rep was a real pro. Fixed the problem, which required a lot of skill and patience. He made sure it worked correctly and gave me some good tips on maintaining the entire unit. Really like him and his work. Highly recommend AAR, ltd.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Molly M.
05/2017
5.0
appliance repair
  + -1 more
Amazing! Very professional and quick service!
Description of Work: They replaced my water pump. They didn't have the part on the vehicle. They ordered the part and replaced next day. $150 for all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Darron K.
05/2017
5.0
appliance repair
  + -1 more
AAR evaluated the situation and after a thorough review of the issue recommended replacement over an expensive repair - not many repair folks would do that.
Description of Work: Washer developed leak and was slow to drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Ashley C.
05/2017
5.0
appliance repair
  + -1 more
It went well. I would definitely use them again.
Description of Work: Our rental's washer and dryer needed some repair, and they were fantastic. Super quick to respond and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

CJ C.
05/2017
5.0
appliance repair
  + -1 more
Good. He was considerate and got work done in timely manner. I didn't have to wait all day for him to show. Good and dependable.
Description of Work: Fan inside motor where washer drains was broken and was replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Arlene K.
05/2017
5.0
appliance repair
  + -1 more
The service technician was rude and upset because I didn't allow the repair
Description of Work: Diagnosis of refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Sorry to hear that you were not pleased with our tech. We will definitely discuss that with our tech and we will try to improve our service. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Mary B.
05/2017
5.0
appliance repair
  + -1 more
Excellent young man works in this area! Very knowledgeable and competent technician who gave excellent advice. As I recall they give you 90 days from the service to hire them but check that out. The only reason I say that is that the day the technician came to check out the dryer, it worked perfectly but then had a problem later so I called him back & the original service call price was applied so I didn't have to pay a trip charge. Regardless, very professional business!
Description of Work: I believe I've used them for both refrigerator and clothes dryer service during the last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review. Please do not hesitate to call us back about any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Ravi T.
04/2017
5.0
appliance repair
  + -1 more
It was done professionally and on time
Description of Work: I got the refrigerator and dishwasher repair work completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Rachel P.
04/2017
5.0
appliance repair
  + -1 more
Gena took care of everything for me. I definitely recommend.
Description of Work: My oven was not heating like it should.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review and complement about our tech Gena. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Rachel R.
04/2017
5.0
appliance repair
  + -1 more
Genna was very professional and efficient will definitely be using this company for all my appliance needs. 5 star company in my book. Will highly recommend to friends and family.
Description of Work: My fridge was on the fritz

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review Please do not hesitate to call us back with any of your appliance repair in the future. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

JEFF S.
04/2017
5.0
appliance repair
  + -1 more
The end result was not what I hoped, but that was NOT the service providers problem. Replacement was the better long term solution. The effort and response was genuinely appreciated.
Description of Work: Trouble shoot cloths washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

JEFFREY K.
04/2017
5.0
appliance repair
  + -1 more
I have used them many times. They are my first choice
Description of Work: Fixed dryer, freezer, fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your review. Please do not hesitate to call us back about any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team

Doug H.
03/2017
5.0
appliance repair
  + -1 more
Ok. Of course, he had to get the motor and come back the next day.
Description of Work: Dryer needed a new motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Nicholus A.
03/2017
5.0
appliance repair
  + -1 more
Smooth and clean process from scheduling to on site visit extremely professional organization all the way around.
Description of Work: Coordinated w my tenants gave a clear description of what they found.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Carol W.
02/2017
5.0
appliance repair
  + -1 more
Very well. They were able to give me an appointment on the day I called. Our dryer is 25 years old, so the blower had to be ordered which meant a second trip, but the diagnosis was fast accurate, and we were given a fair price. And they were very accommodating when I had to add the gas line replacement without warning on the second trip.
Description of Work: Diagnosis: Blower need to be replaced. Also replace the gas connection hose.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for great review Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Laura M.
02/2017
4.0
appliance repair
  + -1 more
He looked in the oven for less than 1 minute and said it was one part, but couldn't tell until it was replaced, it may be another more expensive part. They pressured me to commit to making this $200+ repair on the spot, without speaking to anyone or thinking on the decision.
Description of Work: I signed up for a diagnosis appointment for my oven.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$29.95

Response from Atlanta City Appliance Repair, Inc
Dear Customer Thank you for your review. it is very important for us to receive your feedback. Our tech has more than 20 years of experience and that's why it only took him a few minutes to figure out the issue with your oven. Your oven Whirlpool was not getting to the right temperature, it was too hot, it was not working properly on the preheat as well. It is usually temperature sensor or control board. We always notify customers that it could be either one issue, and we wouldn't know for sure until we will replace the sensor, and if that wouldn't work then it is control board for sure. It is an electronic components and unfortunately there is no away to narrow the issue to only one. We hope that in the future factories would produce less complex appliances or would sell advanced testers that we could narrow the issue to one. Sincerely AAR#1 Atlanta Appliance Repair, LLC

Amedeo B.
01/2017
5.0
appliance repair
  + -1 more
Awesome job troubleshooting the problem and solving it.
Description of Work: Freezer temperature erratic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for great review Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Angelise C.
01/2017
5.0
appliance repair
  + -1 more
I used an Angie's List offer for a Diagnostics call. They came and determined that the outlet was working but the dryer was in need of repair due to the move. The provided an estimate which I believe was a fair estimate but was almost the same cost as a new dryer (since my dryer was a basic dryer) so I decided to purchase a new dryer. They were fast, punctual, and professional. I would use them again.
Description of Work: My electric clothes dryer stopped working after a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.95

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for great comments about our technician. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

James S.
01/2017
5.0
appliance repair
  + -1 more
Service tech showed up, and quickly aligned the drawer. He explained that if this had happened a few months ago, it would require replacing and it was non warrantied work. Since then, they have figured how to correct the problem with a few adjustments, still paid the service call, but substantial cheaper then a new drawer.
Description of Work: Problems with the freezer drawer on our LG out of alignment and not sealing properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

April M.
12/2016
5.0
appliance repair
  + -1 more
I called again to this company since last time they told me that I need to wait and see if the issue would persist on the microwave, so it has been working fine for about 8 months. So I requested the same tech as last time, very nice tech. So He came and diagnosed the issue, he said that the heating element and control board needs to be replaced, and it is probably not worth to repair it so I paid only service call fee, and would shop for a new microwave. As usually great service!
Description of Work: My GE wall microwave was not working again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$29.95

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Tommy W.
12/2016
1.0
appliance repair
  + -1 more
I lost all credibility in Angie's list as this was only my 2nd time using/referring to your list. I called the manufacture and had to get someone else in for the repairs to be done correctly
Description of Work: Appliance work on a Sub Zero

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Atlanta City Appliance Repair, Inc
Dear customer, Thank you for your review. We highly valued every single customer. We feel like that we do not deserve this grade just because you get your refund right the way even though we stated that it was not refundable. Just to clarify the situation: we sent our tech and he performed the diagnostic on your sub-zero refrigerator. We gave you a quote, you agreed on the price, you paid half of the quote as the deposit(which was not refundable), we ordered parts quickly and paid extra for overnight shipping(BTW we lost this money for shipping). At the end, you called us and cancelled repairs because we are not sub-zero certified company. We were trying to explain you that we already ordered the parts and your deposit is not refundable, anyway long story short we made a refund of your money; and stuck with the cost for overnight shipping and parts. BTW Sub Zero Factory Certified Services(Local) have not necessary trained their techs by Sub Zero manufacture itself, and when you called to Sub-zero manufacture, they just have assigned you to similar company like us but the only difference would be that this company is under contract with Sub-Zero. We never have stated anywhere on our profile that we are certified or under contract with Sub-zero manufacture, so we don't understand why it would bother you after we diagnosed the issue and you agreed on the quote. Most of our techs have attended many appliance training, seminars and etc including sub-zero, viking and wolf brands, and graduated from technical colleges, your tech has been working on the high-end appliances for more than 10 years. Our company has been certified by Sears and has been taking their warranty jobs. When your certified Sub-zero tech would come to your house, ask him to show you copy of sub-zero certifications/diplomas, just for your piece of mind, you would be surprised. Hopefully, everything would work out for you and you would be happy with your next appliance company but we will be really appreciated if you can reconsider our grade on Angies list based on all the info above. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Nancy H.
12/2016
5.0
appliance repair, small appliance repair
  + 0 more
Warren was outstanding. He was extremely professional, genuinely polite and pleasantly honest! Our gas Jenn-Air stove had an "E#" code and since it is gas (for our safety), we wanted to make sure that it was in good working order. Since we had already reset the code on the oven (as suggested by the manual), he verified that the oven was in perfect working order and did not try to sell us service that we did not need. Obviously, we had some fear related to the danger of an improperly working gas appliance, but he did not try to exploit that in any way. We also had him evaluate the microwave. The turntable had ceased to operate and of course, that can present a fire hazard if food is left unmonitored. He was able to replace the motor and get our microwave back in good working order. By repairing our microwave, we were able to save 2/3 the cost of replacing it with one of the same quality. Finally, when he was here we asked if he could replace the hoses on the washing machine. He did so with the top grade hoses that we have on our toilets for a very reasonable price. Overall, we had a very pleasant experience and I would gladly recommend Atlanta Appliance Repair to anyone. I am sure all of the service people are great, but Warren was excellent. He was very knowledgeable and gave us great tips for maintaining our appliances. Overall, I would say they were professional; came on time and did exactly what they said they would do for the price they said. I felt very comfortable that I was getting quality, honest service from a qualified quality technician.
Description of Work: We needed both the microwave and gas oven evaluated. The microwave was not turning and the stove gave an E - code on the panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review, and thanks for good words about our tech Warren. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

William K.
12/2016
5.0
appliance repair, small appliance repair
  + 0 more
All went very well. The dryer was repaired and ice maker problem was diagnosed. We decided not to fix the ice maker at this time.
Description of Work: Dryer repair and inspect ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Cindy D.
12/2016
5.0
appliance repair
  + -1 more
Great experience once we got past the language barrier. Good price, good service, good advice.
Description of Work: Stove cook top diagnosis/repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.95

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Robert S.
12/2016
5.0
appliance repair
  + -1 more
Excellent technician. Found where the installers had, several YEARS ago, failed to properly install and prepare the refrigerator for operation! Fixed all the problems and provided a fair estimate for additional issues. Far and away the best appliance service we have ever enjoyed.
Description of Work: Multi-problem repair of our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
Business License #9007

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Atlanta City Appliance Repair, Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Atlanta City Appliance Repair, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Atlanta City Appliance Repair, Inc offers free project estimates.
Yes, Atlanta City Appliance Repair, Inc offers eco-friendly accreditations.
No, Atlanta City Appliance Repair, Inc does not offer a senior discount.
No, Atlanta City Appliance Repair, Inc does not offer emergency services.
Yes, Atlanta City Appliance Repair, Inc offers warranties.
Atlanta City Appliance Repair, Inc offers the following services: Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs
DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM