Whether at your home or business, MetroPower Plumbing is committed to making the customer our top priority. Our friendly, uniformed plumbing technicians have all the resources needed in well stocked service vans to get the job done right the first time. We realize the importance of customer satisfaction, that is why we guarantee 100% satisfaction on all our quality work. We are available 24 hours a day, 7 days a week covering Albany and the surrounding areas. MetroPower combines quality and dependable service at an affordable price. We will even email you a picture of the service technician that will be taking care of your problem before they arrive at your home or business. Call us today!
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Kitchen & Bath Remodeling. Water Heater Repair & Replacement. Sewer & Drain Line Repair & Replacement. Leak Detection & Repair. Preventative Maintenance Plans. Annual Backflow Prevention Test. Tankless Water Heaters, Water Softening & Purification Systems.
Horribly. I called on Monday 7/13 to schedule an appointment to meet at the facility to discuss the work. The person informed me that he would call me on Tuesday 7/14 to schedule the appointment for Wednesday. Never got a call back on Tuesday...ok, No problem. I called back on Wednesday morning asking about Tuesday's call, "Maybe I missed the call". Joseph informed me that I didn't miss the call, He was just tied up with some training. Again..ok, well can we meet today since that was the initial plan. Joseph sure, just let me know what time. I called Joseph about 1 hr later....can we meet at 2 pm. Joseph replied, Yes, I'll be out and about. At 1:45 pm, I'm at the location. ( I'm very punctual! ) At 2:15 pm, I call Joseph....Hey, are we still on? Joseph...yes at 2:30. Me...Ok, see you then. 3:00 pm, No Joseph....No phone call,...No anything! Please do not use this service. If they don't have enough accountability for potential customers, you can imagine how they will treat you once they get your money!!! I Will not recommend them to anyone!!!!
Description of Work: COmmercial Kitchen plumbing work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Patrick F.
07/2019
5.0
plumbing
 + -1 more
Went great very professional work
Description of Work: Had to fix a leak under house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from MetroPower Plumbing
Thank you so very much for your positive review. We appreciate you giving [Member Information Removed] a try and are so happy that you are pleased. Please remember if you need [Member Information Removed], please call 229-432-7345. We're always happy to help. MetroPower Plumbing
Chris M.
11/2018
5.0
plumbing, water heater repair
 + 0 more
Excellent service. Very responsive to all requests for information and scheduling. Service was accomplished ahead of schedule and solved the problem for a very reasonable cost. I have found my new plumbing company in Albany.
Description of Work: Water Heater Repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MetroPower Plumbing
Thank you for you very nice review. It was our pleasure to work with you to resolve your plumbing issue. I'm glad we were able to accommodate your scheduling needs and we look forward to working with you in the future. Thank you very much for your trust and your business, MetroPower Plumbing
Paul P.
10/2018
5.0
plumbing
 + -1 more
Office staff friendly and keep us informed when they would be able to do the job. Metro completed the job within a week of calling, even though the storm had everyone very busy. Would use there services again.
Description of Work: Purchase and install a toilet
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from MetroPower Plumbing
Thank you so much for you gracious review. We are happy to help and also appreciate your understanding during such a busy and chaotic time. We all have the common goal of putting our communities back together one home at a time. In addition, we are thankful for those neighboring businesses and individuals who are working so selflessly to restore plumbing, electrical, and other services that we need and use daily. Thank you, most of all, for trusting MetroPower Plumbing to come into your home to make these replacements and repairs. Please remember to call us: 229-432-7345 any time you need us. With sincere appreciation, MetroPower Plumbing.
Barbara S.
06/2018
5.0
plumbing
 + -1 more
MetroPower came to my rescue when the water pipes beneath my slab burst. They came out promptly to give me an estimate and the job was completed shortly thereafter. The plumbers were efficient, extremely courteous, and did a great job of cleaning afterwards. Kudos to this company for its fantastic business model.
Description of Work: The entire home was repiped in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MetroPower Plumbing
Thank you for such a positive review. We appreciate your feedback and your business. We strive to delight our customers and to leave their homes in better condition than when we arrived, especially as repairs are normally needed. Thank you for trusting us enough to call us and letting us service your home. Please remember to call MetroPower Plumbing at 229-432-7345 again when you need us.
JAMES Y.
05/2018
5.0
plumbing, drain cleaning
 + 0 more
Good; corrected issue with original builder installation
Description of Work: Hot water not working properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$325
Response from MetroPower Plumbing
Thank you so much for choosing us to be your plumber. We seek to provide the best plumbing service we can and hope to leave you with the best experience possible. Please remember MetroPower Plumbing in the future should any other plumbing issues arise. Call 229-432-7345 when you need us.
Jim M.
04/2018
5.0
drain cleaning
 + -1 more
Kirby and Tyler were outstanding. They went above an beyond to make sure everything was working, and even checked the rub for us.
Description of Work: Sewer was stopped up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Response from MetroPower Plumbing
Thank you for your kind words and for trusting us to come in your home to work on your plumbing. We strive everyday to deliver more than you expect and to treat you in accordance to the Golden Rule. Please remember to call us again, if we can help you in the future. I will pass along your compliment to Tyler and Kirby. They will be pleased. Thank you again! MetroPower Plumbing
Debora B.
08/2017
2.0
electrician, flooring contractor, plumbing
 + 1 more
Never came over or replied to my last call.
Description of Work: Needed plumbing and electrical done along with flooring replaced where water damage is.
Rating Category
Rating out of 5
responsiveness
2.0
Response from MetroPower Plumbing
We tried to reach out to you to recommend a handy-man. The scope of your work was much more involved than just plumbing. We are happy to work with your handy-man or contractor you choose. Thank you for this opportunity to improve our services.
Catherine S.
06/2017
5.0
plumbing
 + -1 more
Very well.
Description of Work: Plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from MetroPower Plumbing
Thank you for the opportunity to work with you. We are very glad that you had a pleasant experience with our plumbing service. We hope you will not have any plumbing issues in the future, but should some develop, please remember to call MetroPower Plumbing. 229-432-7345.
Latrell C.
06/2017
4.0
drain cleaning
 + -1 more
It was just an hour of service. I have been using them forever and with the power too.
Description of Work: I think my toilet was stopped up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MetroPower Plumbing
Thank you so much for your trust and support of our plumbing service. It thrills us to hear you were pleased with our plumbers and the service they provided. We appreciate you taking the time to let us know how we did. I am truly glad that you had a positive experience, our goal is to make all our customers happy by remedying plumbing issues. Please recommend us to your family and friends and call us any time you have a plumbing or electrical issue.
Stephen S.
10/2016
5.0
plumbing
 + -1 more
Mr. Sizemore sent two trucks and four guys out. It took them a little while to find out where the blockage was, but they cleared the lines, replaced both toilet valves and installed a filter on the well so this couldn't happen again. They were very professional and knowledgeable and I would absolutely recommend them and will use them again.
Description of Work: I had a blockage in the water line in the house causing no water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MetroPower Plumbing
Thank you for your review. Our manager and plumbers always strive to do an outstanding job and to leave each customer delighted with our service. We appreciate your business, so please remember to recommend us to your friends and family members. Again, Thank you so much for your business. Clare
Description of Work: Unplugged a drain leading from my laundryroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112.3
Response from MetroPower Plumbing
Ms. [Member Name Removed]: Thank you for your review of our service and for choosing MetroPower Plumbing for your plumbing needs. Our customers are very important to us and we want to assure we take care of your plumbing issues as efficiently as possible and with care. We are pleased that Justin met your plumbing needs and hope that you will remember MetroPower Plumbing when you need a plumber in the future. Again, Thank you! MetroPower Again, Thank you. MetroPower Plumbing
Carolyn E.
05/2015
5.0
plumbing
 + -1 more
The experience was excellent. They were on time and always do a good job. I don't have to ask them to come back and fix anything that they didn't do correctly.
Description of Work: I used Albany Electric. They have a plumbing department. I used their plumbing services about 5 months ago, before Christmas. They installed a new faucet.
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Lighting,
Flooring Sales and Installation,
Electrical,
Wells and Pumps,
Water Filtration and Softening,
Septic Systems,
Pool and Spa Service
FAQ
MetroPower Plumbing is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
MetroPower Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa