MetroPower Inc

Professional courteous and reasonably price

Said everything was okay but someone else said it wasn’t

I have been using them since 2010.

unknown

My first appointment was to discuss a list of services needed, provide a cost estimate, and perform initial work. Services are provided at a flat rate of $75 an hour no matter what type of electrical work. Do to time constraints, he could only advise me on the work to be performed and do the first increment of work. The electrician seemed reluctant to do some work and was less than clear on a description of what would have to be done to add lighting in the kitchen. Under counter lighting has yet to be scheduled due to ambiguity in the description of work. The kitchen overhead lighting was replaced efficiently without any problem. He installed a new fixture in the ceiling and had to open the wall over the window to pull a wire up for a pendant over the sink. Both went very well and were completed in a reasonable amount of time. Based on the electricians feedback, my carport lighting ballast was out and it would be cheaper to buy new fixtures then replace a ballast due to time. I purchased the new fixtures the next day but it took three call backs over multiple days to get him back to install the lighting. The install did go well once he was able to squeeze me in but again he was very rushed. Fixing the utility room light seemed to be a rush job. He had to redo the work because the first fix did not correct the problem and in the rush a fluorescent was broken. He replaced it at no cost but it really seemed to be commitment of time that is the obstacle.

Service was excellent, Mark was very professional...

The technician who came to our house claimed he could not wire the ceiling for our chandelier, kept the old outdoor sockets he replaced instead of giving them back to us, did not give us a receipt for the cost of an outdoor lamp he installed and worst of all, did not cut off the power of an old chicken coup as he was asked to do. A workers who came to remove debris a few days later was almost electrocuted because I told him the power to the wire he was about to cut was not "live." It was. The company sent a different electrician to cut off the power at the chicken coup but we would never use them again. Using Albany Electric still bothers me and is the reason I'm posting this now.