The Professional Plumber LLC

Steven was awesome. Professional Plumber was the only folks to call me back after supply line sprung a leak. Very professional tech showed up. Honest quick and didn’t BS me. Highly recommend these folks.

Prompt service. Efficient.

They fixed the broken part as well as found what caused the issue (PRV) and corrected that as well.

It was a 45-minute repair, including time to drive to home depot and back, to replace the shower valve which consisted of turning off water to house, pulling the old one out with a pair of pliers (just had to pull hard, I had already removed the handle), going to home depot to buy a new one, pushing the valve back in, and reattaching the handle (I even had to put button covering screw back on myself). $389 is absolute robbery.

I scheduled a walk through to bid a job on a large remodel that included 5 bathrooms and main sewage lines. Steve, the plumber arrived on time and was transparent and patient with my questions. This was the 8th plumber in over a year I had on site to bid the job and all of them just disappeared despite assuring me I'd receive a quote. My hopes were not high that Steve would follow through, but he did. He worked hard and communicated his schedule to me to reassure. He was patient with many many curious questions and got the job done on time. I would recommend this company for your plumbing needs. They're dependable, professional and skilled in their trade.

Excellent. No charge inspection and estimate. The whole team were professional, knowledgeable and courteous. I would definitely recommend Professional Plumber.

Worthless

After an team of fiber-optic guys digging out by the street hit a gas main the Gas company send a team to fix the break, and then the Gas Co. supervisor had to go up & down the block to re-light pilot lights and check for leaks in my neighbors and my houses. Since it was my yard that had been where the break occurred I was the last house he had to check. He found a leak registering in the meter, but he could not find any leaks in the plumbing under the house. To be sure it wasn't a bad meter he installed a brand new meter and checked it all again under the house. It still registered on the meter, but it was so small he couldn't find it. He shut off the gas at the meter and said I needed to get a plumber to come out and test the plumbing on my side of the meter with pressure. Next morning first thing I called Your Professional Plumber after a reference from Home Advisor and came within an hour. They ended-up coming out twice to check the lines. The first time they couldn't find the leak (too small) without using pressure, but the unsuccessful detection still cost me $269.. Tech came back couple of days later and used air compressor to pressurize the line, found miniscule leaks in 3 old valves (probably installed when house was built circa 1939). He quoted me the price for the pressurized detection fee and for the replacement of the valves (about $1300) which I agreed to by signing the work-order, then he replaced the valves. Also found that one of my c. 1939 floor furnaces had small leak but it was inside the furnace so was a job for a HVAC tech., but as it is early summer I have several months before I need that repaired (probably have to replace it given its 82 year old age). The tech re-lit all pilot lights to all gas appliances currently in use (3). At this point he reduced the price by subtracting the first days' trip charge. I wrote The Professional Plumber a 2nd check for the final charge ($1,009 dollars). The total time the tech was here working was perhaps 8 hours (both days) plus the cost of the 3 replacement gas valves. Technician was very personable and explained details all the way through the process â I would trust him to do work for me again.

It was super expensive. Gas lines were already run. They were here 2 hours and charged almost $1000.00.

Stayed in touch. Completed on schedule.

I would highly recommend this service provider. Professional from the moment of contact through completion. Special thanks to Lee for his help. Great company. Dr. Powell

I will not call another company ever again! These are my plumbers from now on. Very knowledgeable, courteous and they get the job done!

Own my own company for remodeling. They fulfill my plumbing needs. Clean, customer service is great and their work is outstanding! I have already recommended them to many people.

Expensive.

They were on time, honest and Iâ ll certainly use them again. They could not identify a problem and they did not try to create an issue where there wasnâ t one just to charge me. Also, the two gentlemen were very pleasant to deal with.

Sent request late Sunday. They contacted me about 8 the next morning, came out later that morning and did estimate, and we booked for next morning. Timely courteous extremely courteous. Always called to let me know when on their way

Did quality work. Nice guys!

Superior service and high quality plumbing knowledge. I'll be referring them to my insurance agy customers...

Very informative regarding the products. Also offer Veterans discounts and have veterans working with them. Great company!!

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No comment.

Excellent work but seemingly expensive.