SHRIVER MECHANICAL INC

I chose to call Shriver Mechanical based on reviews - as they were all 4s & 5s. I guess I must be the only one that has experienced the bad service but I thought it was worth noting. Appointment set - no call. I had to call multiple times. Showed up just as I was leaving. Tech said he had called yet I had no missed calls or voice mails. Technician took photos said he would have an estimate within 2 days. Never heard back. I kept calling and was told that technician was aware that my estimate was pending. The person that answers their phone didn't seem at all concerned that I kept calling for the estimate . I guess they didn't need my $7,000 for a new unit- as that was the 'verbal' proximate cost of the new unit / installation - but an actual estimate would be provided, which I never received. Very disappointing.

Technician, Jacob Heard, has been here several times previously. He is punctual, professional, efficient, very pleasant. The service secretary is very pleasant and knowledgeable. I was referred to Shriver Mechanical by a work friend several years ago. Continue to be very satisfied by the service

As always, Shriver Mechanical performed above and beyond our expectations. Punctual, thorough and nothing was out of place after the tech left. Their maintenance contract is reasonably priced and the company calls to schedule a maintenance appointment per our contract. Changing our Heating and A/C Filters is difficult, so I am thankful we have Shriver.

We have used this company many years and they always follow through. They are on-time and prices are extremely reasonable. They are also very neat. Nothing in your home is out-of -place after they leave. I am very happy to give them a good review. They are an excellent company.

They got the manufacturer to replace at no charge even though it had been 2 years and only charged for the service call. Very satisfied!

Flawlessly!! Shriver Mechanical is beyond reproach for integrity, quality, honesty & promptness, We will use no other for either personal or rental resinences.

Hired another company to do the job Would definitely consider this company for future service Very professional

Went very well, very quick to respond and professional.

They did a wonderful, excellent job. It worked beautifully through the Summer and and on into the Winter, and it's still working great. It's a high energy, efficiency unit. It's a good company. I've been using them for probably twelve years or so. They do excellent responsiveness. I would absolutely use this provider again and I'd be happy to recommend them to anybody else that needed it.

Great. They are always on time and professional, and I trust them.

As a recent widow it was very untimely to have an ac breakdown. I researched and wanted a top brand ac unit. Jeff Shriver gave me the best price for a great ac unit which included a wonderful service plan. The installation process was done very professionally and on time. Excellent customer service and great price! I was a happy customer and plan on using them for all my heating and ac needs.

Shriver Mechanics get the job done no matter how big or small. When everybody else fails to figure out complicated system, Shriver understand it and fix it in no time. Being in business for 25 years and owning over ten restaurant, you get to know who is honest and who is knowledgeable.

Very pleased with Shriver , and the job they did. Air and heat working fine now the duct work has been taken care of . So pleased in fact we plan on using them again in the future for an up coming project . They are prompt , courteous, very clean and informative, any questions we had they were happy to answer. An excellent company all around!! Will recommend them to family and friends.

The Technician explained in detail the problem after solving the malfunction. It was relatively minor and we were pleased to have the heat restored so quickly. While it was a weekend call out, Shriver did not charge extra since we have a maintenance contract with them. Our first experience was the installation of a air conditioning unit in the summer of 2014. Again Shriver was very professional and equally as competitively priced. The installation went a'wit out a hitch" and finished as promised. This is a first class organization and we do not hesitate to recommend them for your Heating and Air Conditioning needs.

Great Job. On time. Very professional. Installed the system quickly and well and it works great.

Jeff Shriver quoted my upstairs AS A/C last year and I told him I expected to replace my first floor A/C this year. I had such a great experience with Shriver Mechanical during the quoting and installation last year that they were my first choice for replacing my second A/C today. Though Trane and American Standard are both manufactured by the same company and are mechanically the same equipment, American Standard is less expensive and recommended by Consumer Reports. The maintenance/repair stats for both brands are the same with American Standard slightly better than Trane. Shriver Mechanical is one of American Standard's Customer Care certified dealers, so they are up-to-date with American Standard equipment. It's a no-brainer to pay less and get better maintenance/lower repairs with American Standard. I also have contracted with Shriver Mechanical to do my twice a year HVAC maintenance on both my units. A major plus with Shriver Mechanical is that when you have an emergency, they really do value their customers. They don't put you on the waitlist nearly a week long when one of your units fails just because you have a second functioning one. They come out promptly. Shriver Mechanical honors its word and word-of-mouth is their best advertisement of the quality work and honesty they deliver.

Excellent. Already knew that one of my A/C units would need to be replaced but asked to see if it would last long enough before I could replace it. Jeff Shriver has my trust. He installed one of my A/C units last year and I told him that when my second A/C needed to be replaced this year, I would contact him. He explained the difference between the Trane and American Standard A/C units to me since I knew that both are manufactured by the same company. I prefer the American Standard and have just called him to have my second A/C unit replaced. He is very easy to work with and doesn't hide in his truck while doing the estimate. He checks the line size to be sure that the new A/C will not overload it. He's pretty transparent which is why he's trustworthy. His technicians are equally honest. They're not pushy sales people.

The best experience I've ever had with a contractor of any kind. Shriver Mechanical, Inc. will be a vendor of choice for me and anyone I can influence who is seeking HVAC maintenance or replacement. Their Customer Service is extraordinary to say the least. I can't say enough about how well I was treated and the work performed. If you'd like to hear more, email me at seskier@bellsouth.net.

Paid the $85 diagnostic visit and Troy said if I had problems, the $85 would be applied to any service in the next 30 days. As I experienced before, Shriver Mechanical does not cheat customers, so Troy did not manufacture a problem to charge more. He said nothing needed to be fixed or replaced but to call I have problems, which hopefully I won't if we don't have another spell of sub-freezing temps.

The furnace stopped heating and we called the contractor. He was very polite and friendly. I watched as he opened the furnace and tested it. He went through the steps so I could understand the issue. He quickly determined the cause of the problem and explained his reasoning. He let me know what part was needed and then proceeded to see if there were any local warehouses that had one in stock (which there wasn't), and he would have to order the part. He let me know that even though they said they would have the part by Monday (this was Friday), he expected that it would be delayed due to the Christmas rush. He gave me a quote for the full price, but he didn't break it down by parts & labor (this would have been nice, but I didn't ask). He arrived the following Thursday to install the part, saying it had been delayed as he expected. After arriving, he quickly had it installed and working.

Excellent installation. Worked with Jeff Shriver (owner) in obtaining very reasonable quote that included 2 year labor warranty. He even registered my new American Standard air-conditioner for the manufacturer's Limited Warranty (in addition to the Base Warranty). Jacob installed the evaporator coil in my attic which recently had eShield radiant barrier laid on the attic floor. He was very careful not to damage it and there was no damage, despite him having to work with metal. Doug install the condensor outside and corrected the fuse (had 50 AMP and replaced with 15 AMP). I asked for the freon to be used to charge my other old Rheem unit, which I expect to replace in 18 months. I will definitely be contacting Jeff again for my Rheem replacement and when I need to replace my furnace in my attic. I don't think there is a more pleasant and honest team to work. In industry that has a notorious reputation of hidden costs and deceptive practices, what a reassurance to know you actually have an ally. They really went over and above to ensure quality labor. What didn't Shriver Mechanical do? They didn't cheat me.

The service turned out very well. The weather was really nasty and they worked through that and got the work done.

They have always been excellent. If something isn't right, he makes sure to make it right. He goes the extra mile, and always presents all the options.

They are excellent. He is very honey and has a lot of integrity.

I cannot say enough good things about them. They are very honest and reasonable. They do everything in their power to keep your system running as long as possible. I really love their technician David. I have only had one bad experience, and that was with their technician Troy.