About us
Business highlights
23 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.719 Reviews
Showing 1-19 of 19 reviews
Ken T.
02/2021
heating & air conditioning/hvac
+ -1 moreI called David on a Saturday morning with a furnace not running. He suggested that I check a couple of things before he comes out. I did as he explained and the issue was the sump pump. The furnace is now running great. That is excellent customer service. Thank you David, Ken
Description of Work: Emergency call
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Yes, I recommend this pro
DAVID S.
04/2018
heating & air conditioning/hvac
+ -1 moreOne of my air conditioning units was not providing any cool air, although it otherwise appeared to be operating properly. I suspected it was low on refrigerant, so I called around to see who offered the best price on refrigerant. I checked with a half dozen highly rated companies on Angie's List, and found that Exact Comfort beat the competition by a significant margin. When I called to make an appointment, I explained my situation, and they went out of their way to accommodate me. Despite having a full schedule, David said he'd come by the next evening after he finished his scheduled service calls. He called me a few hours prior to his arrival to give me an estimated arrival time, and he showed up at exactly that time (7 PM). He was friendly and professional. He confirmed that I didn't need a new air conditioner, and that it was just low on refrigerant. He added refrigerant to the system, and even checked my other system's refrigerant level at no extra charge. While he was working on my system, he took a phone call from another customer, and it was clear that he went well out of his way to satisfy that customer. Everything he said and did made it clear to me that he is knowledgeable and experienced. I would not hesitate to hire him again.
Description of Work: Air conditioner repair
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Yes, I recommend this pro
Doug H.
03/2017
heating & air conditioning/hvac
+ -1 moreDavid is very thorough and always does a great job.
Description of Work: Needed an overall system check.
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Yes, I recommend this pro
Jeanie F.
09/2016
heating & air conditioning/hvac, air duct cleaning
+ 0 moreFor nearly 7 years we lived without AC in our upstairs, mostly because of finances and also scared of being taken advantage by AC companies. Of everyone we interviewed (and it was a ton of companies!), we decided to go with Exact Comfort. Why? Because David came highly recommended by friends, and then when we met him, he was extremely knowledgeable, and he was extremely honest. He was very open and honest about what we did and did not need. He didn't try to sell us anything more than what we needed. As well, he gave us suggestions that none of the larger companies gave us, such as adding additional returns in the bedrooms! And I am so glad he did that! In total, we got two 2 ton 14/16 SEER, two 60 BTU VSP Furnaces, all new duct work through the top floor of our house, 4 new returns in the bedrooms, Accuclean Air Filters, 2 touch screen thermostats, and the drains outside. These were all American Standard. All of this, and it was much more affordable than the other companies. I never felt David was trying to take advantage of me; he seems to really care about being fair and giving a good price to his costumers. The installation was estimated to take 2 days, but it did take 3. I was fine with that as David continually was going above and beyond in the work. The drain pipes outside, he carefully extended them away from the house (which he wasn't at all obligated to do) and he thoughtfully placed the spout next to my hydrangea bush to ensure it would get extra water. As well, when the installation was completed, he told me to stand in the place where I do most of my work in the kitchen, and I noticed he had again thoughtfully pointed the register right in that direction! (seems little, but I thought it was so thoughtful, and that means a lot!) Overall I am beyond happy with our new systems and so pleased with the work David and his men did. His men were incredibly polite. My mind is genuinely at ease after my experience with Exact Comfort. I couldn't be more pleased. Thanks so much David for everything!
Description of Work: In total, we got two 2 ton 14/16 SEER, two 60 BTU VSP Furnaces, all new duct work through the top floor of our house, 4 new returns in the bedrooms, Aprilaire Air Filters, 2 touch screen thermostats, and the drains outside. These were all American Standard.
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Yes, I recommend this pro
Anne G.
03/2015
heating & air conditioning/hvac
+ -1 moreThis is the second time I have used Exact for repairs at several different properties I own, and have been more than satisfied with the response to my call, the being on time, and the excellent service they provide. I will only use this company in the future for any of my Heating and Cooling needs. They are the BEST!!!!!!'
Description of Work: Repaired furnace, fixed vent pipe, changed filter
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Yes, I recommend this pro
$135
Tammy T.
04/2013
heating & air conditioning/hvac
+ -1 moreWe have been using David for at least 10 years. He has been servicing our systems twice a year, during that time. He has always been professional, timely, and honest. He does a great job.
Description of Work: We use Exact Comfort Air Conditioning & Heating Inc for all our heating and cooling needs
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Yes, I recommend this pro
Debbie P.
11/2012
heating & air conditioning/hvac
+ -1 moreExcellent service, very responsive, They did not have available tech the day I called, scheduled for the next morning, They had a cancelation and called me to offer it, Saved me from being without heat another 24 hours, Scott was awesome when he came to service. I will totally use them again and recommend them to others.
Description of Work: service call with replacement of transformer on unit
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Yes, I recommend this pro
$185
pamela M.
10/2012
heating & air conditioning/hvac
+ -1 moreDavid (President of Exact Comfort) informed us of a package deal from American Standard for a new furnace, air conditioner, and evaporator coil. We got it. He and his 2-man crew installed everything in one day, on-time, on budget, and with no muss or fuss, Exact Comfort returned our phone calls right away, in our case by David himself. He and his crew are extremely professional and were respectful of our home when working in it. I think they depend on word of mouth rather than expensive advertising. We have used their seasonal check-ups for years and have never been disappointed or overcharged. I highly recommend Exact Comfort.
Description of Work: We had an outdated furnace and air conditioning system. It was noisy when running and the A/C leaked freon in our last few seasonal servicings and inspections.
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Yes, I recommend this pro
$5,450
Response from Exact Comfort
william K.
09/2012
heating & air conditioning/hvac
+ -1 moreCalled Exact Comfort Airconditioning & Heating Inc to check system not cooling. They arrived within 24 hours of my call and determined that the system ( 13 yrs old ) was leaking freon from the internal coil, which would require a replacement and due to the age of the entire system that changing out the external unit would be recommended as well. The system that came with the house was a construction grade York system and in all likelihood was on its last legs. They scheduled a replacement date four days later and replaced the entire system with an American Standard system in an upgraded version. They arrived on the scheduled date on time in the morning with a call 30 mins prior to arrival confirming the date and time. The Exact Aircondition and Heating team of three arrived as scheduled with all that was necessary to complete the job and 2 1/2 hours later had completed the job. They also added a programable thermostate at no charge. Their work and attitude was professional and thorough. Each member of the team was extremely knowledgeable and courteous. The work was well done and the clean up afterward was complete and professional. I will definitely call this team again when my upstairs unit fails in the not too distant future.
Description of Work: Replaced main airconditioning unit, interior condenser and exterior condenser and compressor with new unit
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Yes, I recommend this pro
$3,850
Response from Exact Comfort
Rachel I.
07/2012
heating & air conditioning/hvac
+ -1 moreNo response from company after 3 attempts, including 2 voicemails.
Description of Work: Our downstairs air conditioner went out on Wednesday. My husband called a company we had used before and they committed to come out on Friday. While they were very professional, responsive, and efficient in their services, I had noticed that their prices seemed "a bit high". I decided to use Angie's List this time so I persuaded my husband to cancel the appointment and to go with Exact Comfort after reading the reviews, seeing the coupons, and their location appeared to be within 10-15 miles of our home. He called at 10 p on Thursday, July 26 and left a voicemail. He called the other company on Friday morning to cancel, fully expecting to receive, minimally a return call acknowledging the message if not scheduling an appointment. I call him at work at 3:15 and ask if he had heard from Exact Comfort and he told me no. So I called, at 3:28 p to follow up. I didn't get an answer, but was able to leave yet another message. When we go home from work, the house was steaming inside, so I call again - 5:50 p - no answer. I didn't not leave a message this time. At this point, not only am I embarrassed, but now feeling extremely guilty for convincing my husband to call this company and here it is the weekend and we probably will end up paying even more to get someone out or going the entire weekend without air - either way - it sucks wind (from outside because there is none inside my house). Thank you Exact Comfort. A simple phone call would have negated all of this. Or, at the very least, change outgoing message on your voicemail to be more accurate - instead of "someone will call you back" - change to - "we most likely won't call you back so you should look for another vendor or don't cancel any existing appointments" because it is hit or miss with us. Congratulations to those who have had a great experience with this company and we are not discounting or refuting any of it - in fact it is yoru review that was the catalyst to me calling Exact Comfort, because we wanted to have that same experience. Instead, calling them will end up costing us more.
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Response from Exact Comfort
Elizabeth D.
02/2012
heating & air conditioning/hvac
+ -1 moreDavid called to confirm appointment about 30 minutes ahead. Arrived on time, performed services quickly and effeciently. Price was same as last time, no increase. Very professional & polite. Will definitely keep using his services for all our HVAC needs!
Description of Work: Cleaning of gas furnace and replace HEPA filter.
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Yes, I recommend this pro
$100
Response from Exact Comfort
Cindy G.
01/2012
heating & air conditioning/hvac
+ -1 moreThey have always been responsive and their prices are reasonable. Our old contractor retired and referred all of his business to Exact Comfort. We find that they are on time, they don’t try to sell us services that we don’t need, and they are very flexible about scheduling. They set a two hour window and they call when they are on their way. They were really good about changing our appointment when we had to cancel at the last minute.
Description of Work: Exact Comfort Air Conditioning & Heating inspects our furnace. They replaced our filters this time as well.
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Yes, I recommend this pro
$135
Response from Exact Comfort
Gloria C.
11/2011
heating & air conditioning/hvac
+ -1 moreEverything went well as usual. David is very resonsive and always ensures that I am completely satisfied with his work. I would recommend him to anyone.
Description of Work: He replaced a control panel on my furnace.
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Yes, I recommend this pro
$400
Robert B.
08/2011
heating & air conditioning/hvac
+ -1 moreFast Service, Great Price, Personable ex millitary technician company owner. No downside to this A/C system install at all. It's 3yrs later now and no problems, cheaper power bills are nice too.
Description of Work: Installed new out outside A/C unit to replace worn out 11 yr Amana unit due to broken compressor.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,500
Elizabeth D.
07/2011
heating & air conditioning/hvac
+ -1 moreDavid does a great job and I will use him again, but he is sometimes hard to reach and get a call back from. Also this last time he was late and did not call to let me know. However his work has always been excellent and his price is always good.
Description of Work: Complete system check and cleaning and change HEPA filter.
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Yes, I recommend this pro
$200
Response from Exact Comfort
Gregory C.
07/2009
heating & air conditioning/hvac
+ -1 moreWhile he did arrive about 30 minutes late, everything else went smoothly. I honestly thought my repair would be over $300, so obviously I was overjoyed it was only $165. He was well groomed, uniformed, and VERY polite. He even asked permission to pet my dog! That was a nice touch. I strongly recommend Exact Comfort!
Description of Work: I called off a coupon I received in a coupon book for a $50 inspection. I picked this company because they didn't charge a service charge. The technician arrived, performed the inspection, and diagnosed my problem. The total bill was only $165.00.
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Yes, I recommend this pro
$165
Katherine G.
11/2007
heating & air conditioning/hvac, air duct cleaning
+ 0 moreOur AC didn't seem to be cooling well so we found a coupon for Exact Comfort and decided to give them a try. The gentleman who came to the house was so helpful and polite. He checked the unit and it was working well. He added something maybe "coolant" and cleaned it thoroughly. He showed us how to maintain our unit and how and when to clean it. What surprised me the most is that he didn't try to up-sell anything. He let us know our system was working and then he explained the other reasons our house wasn't staying cool. He also explained how air-conditioners are rated; basically he spent a lot of time working with us for very little money. I would call them again for a bigger job because I feel they are trustworthy and will only fix what is broken and not try to sell you something you don't need.
Description of Work: They came to inspect and clean our AC unit.
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Yes, I recommend this pro
$65
CYNTHIA M.
12/2005
heating & air conditioning/hvac
+ -1 moreI had called Moncrief Heating & AC because Angie's list had rated this company highly, plus there was to be a coupon discount. Why a representative from Exact was sent out is still a question in my mind. I would've appreciated the coupon discount. However, David came before I'd wanted. I had to leave work to meet him at my residence. I told the company rep at Montcrief I'd be getting off work at 2 p.m. She called around 12 noon to say the repairman was on his way. I was required to stay later at work to make up the time I ''lost'' due to meeting David. David was professional and courteous. My heater is working perfectly.
Description of Work: Realized my pilot light was not lit. David arrived and discovered the connection was clogged. He successfully unclogged the line, re-lit the pilot light and replaced the filter in my unit.
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Yes, I recommend this pro
$115
MATTI P.
04/2004
heating & air conditioning/hvac
+ -1 moreEXCELLENT PRICE WITH REBATES. SCHEDULE SLIPPED BADLY.
Description of Work: REPLACEMENT OF FURNACE AND AIR CONDITIONING UNIT.
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$2,100
Contact information
1170 Ridgeside Dr NW, Acworth, GA 30102
http://www.exactcomfort.comService hours
Sunday:
12:00 AM - 11:30 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 2:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Exact Comfort is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Exact Comfort accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Exact Comfort does not offer free project estimates.
Yes, Exact Comfort offers eco-friendly accreditations.
No, Exact Comfort does not offer a senior discount.
Yes, Exact Comfort offers emergency services.
Yes, Exact Comfort offers warranties.
Exact Comfort offers the following services: air conditioning,air conditioning service,air conditioning repair,cooling repair,ac repair, ac service,ac system,heating and cooling,heating,heat pumps,heating systems, heating and air,furnace,furnace repair.
N/A
Contact information
1170 Ridgeside Dr NW, Acworth, GA 30102
http://www.exactcomfort.comService hours
Sunday:
12:00 AM - 11:30 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 2:00 PM