EverDry Waterproofing

we are very pleased with the results! We recommend Everdry to anyone who has a basement or crawlspace with moisture problems.

I had a great experience with Everdry! I hired them to take care of some water intrusion issues in my basement, and every individual I dealt with at the company was polite, knowledgeable, and professional from start to finish. The work itself only took three days when I was expecting at least a week based on the extent of what needed to be done. The team showed up on time every day, let me know when they arrived and left, and walked me through every step of the process to ensure I understood what needed to be done. They answered all of my questions and left the house and yard clean and neat after they finished up, despite the fact that there was a literally tropical storm coming through on the days they were working! They also quickly corrected a small issue caused with my water line. Most importantly, the job seems to have eliminated my water issues and came with a lifetime guarantee. I can’t recommend Everdry enough!

They called to reschedule twice, meaning that my husband had to change his work schedule twice and then take a day off, because apparently they won’t talk to a woman alone about the process. When we explained our concern, they initially said they couldn’t help us, and then after peeking inside our crawlspace they told us we needed waterproofing services and that it would cost $21,000... before an inspection. When my husband started asking questions, the inspector changed the subject and said that we have cobwebs! Yes...it’s UNDER THE HOUSE.

I called to schedule a free inspection after filling out the online form and never hearing back from anyone and was shocked at the rudeness of the employee who I spoke with. He stated that he could not schedule my free inspection without my husband being present? That is the most ridiculous thing I have ever heard. Are we back to the 1950's where Women can't handle any business? My husband works out of town and I can't guarantee what days he will be home for an estimate to get something repaired. I own the home as well and I make all the decisions for things involving our home since he is gone. They really need to improve their customer service and they definitely lost a customer. The employee didn't even care when I said I will just call someone else and give them my business. Disappointed to say the least after reading all the great reviews they had.

They put me on hold, failed to call back, set a Saturday 2:00 appointment with both homeowners the failed to show up or call. They acknowledged they knew of the appointment and also that nobody was available to come yet they never called us. Barely functional, incompetent office staff probably a good predictor of the kind of results you could get if these cretins ever actually succeeded in starting a job on your home. Run away

My family and I are very pleased with the products and services Everdry has provided to our house in Woodstock, GA. Way back in 2005 (with the previous owner) Everdry waterproofed the basement and additionally reinforced one of the basement walls with carbon fiber. After seeing how well everything has continued to perform over time we had them reinforce a separate wall right after we purchased the house in 2014. It's been just about 5 years since then and the waterproofing and the reinforced walls have had no issues whatsoever. Our basement is bone dry and solid. TG

So glad I chose Everdry Waterproofing! The EZ Breathe they installed has already made a huge impact on our daughters breathing now that the mold is getting removed from the air. I just want to thank Everdry for doing a spectacular job and making our home SAFE again!

The representative that called was overly directive. They have several unreasonable requirements before they will even meet with you.

The process requires days of hard dirty work to accomplish the task. The employees were diligent, polite and did not complain about the work. Their goal was clearly to satisfactorily accomplish their task.

OK...I never ever write a review but here goes...I called to make an appointment to have someone come to check on leak we have in the basement. When selecting a day for the appointment, I was told that I HAD to have my husband present and it was a company policy that if the homeowners were married, both had to be present. REALLY?! My husband has NEVER been present for ANY home service request/inspection of any kind. It's insulting! I make the decisions regarding the services provided at our home. BTW...Trotters did not ask me to have my husband present when I made an appt. this morning with them to inspect the leak. Why would ANY company require that a spouse be present for an estimate?!

My experience with Everdry Waterproofing was definitely positive. From my initial free estimate throughout the entire project, Everdry made it a point to ensure I was informed of the expected timeline and costs of the project. The staff and crew were always polite and punctual.

They were very professional, courteous, and thorough. The job was completed in an efficient manner and I was left with no unresolved issues. I highly recommend them!

It went well. Job started and was completed on time. Company personnel were very professional.

Everdry did a thorough job evaluating & resolving the problems in my crawlspace caused by water intrusion & damage. The did a great job.

Finish the work as they promised and no problem ever since. Knowledgeable company, staff members are very courteous and friendly.

The install was completed in a timely manner, and we have been highly satisfied with the system and the service since then. The staff is always friendly and knowledgable. We would certainly recommend Everdry for anyone looking to waterproof their basement.

Work was completed as quoted and as expected. Support has been very good.

Top notch service from Dennis Davis, the Field Manager to Devon the Leader on the job. Dennis was extremely knowledgable on all aspects of our situation and addressed every question we had. Devon walked both my husband and I through the complete job both before and after with a thorough explanation of what was to take place and was flexible regarding our specific requests. The entire crew on the job were prompt, courteous and respectful of our property, not to mention extremely patient with our very friendly dog who was eager to help join them on the job. Devon made sure our needs were accommodated by shifting their schedule to meet ours by finishing the inside work before the outside was completed so we could leave for an appointment. All of these gentlemen were very courteous. We were so please to have such a pleasant group of people working at our house after the unfortunate experience we had with our builder. We are also very pleased to know that Dennis Davis will be able to go to court with us for the Civil Suit we have filed against Limitless Renovations for the inadequate job the did. You have another exemplary person on your team with Dennis and we are happy to know that he is on our side as well. We are also very pleased with the EZ Breathe Ventilation System. Just like Dennis said, we noticed a difference within just a few days after it was installed. I don’t remember the gentleman’s name who did that work, however, he was top notch as well—prompt and in and out very quickly. Thank you for provided excellent service by people who actually know what they’re doing

very well. Did the work on time and on budget. Very happy with outcome

Everything went great. From the initial consultation until the very end of all the work being finished, everdry was professional, upfront and honest. They kept my home clean and informed me of progress along the way.

We are very satisfied and happy with the work and professionalism. We would recommend this company to everyone.

Great Company to work with! Very happy with the work they did!

Wonderfully! Exactly as promised! The crew of six men, led by the foreman, Dakota, came as scheduled, always on time, and worked like troopers. I was SO surprised when told by Dakota that the job would take 3-1/2 days...but at noon on Day 4, they were done. And, very importantly, they had cleaned up and hauled away every trace of their work. Each day, starting with their arrival date, Dakota took me around and showed me what they were going to do with that particular phase of the job. More than once each day, he asked me if I understood what was going on, why, and what that task would resolve. Also each day, an Everdry field supervisor, Jay, came by to check on the crew's progress and to assist them with any unforeseen problems that might have come up. He, too, made 100% certain that I knew what was being done that day, and why. ALL of EverDry's employees appeared to have a very strong sense of teamwork, and my wife and I actually felt that we were a part of that team in that we were so well informed by the others. To a man--including the woman's voice in the office!--EVERYONE with whom we came in contact was polite, helpful, and informative. We feel that we certainly got our money's worth in service and materials, especially in their available "life of the home" warranty on their labor. We strongly recommend that any homeowner with foundation leak problems contact EverDry before signing up with any other company.

I am an existing Everdry customer and actually, if you look on this review chain you'll see I purchased a $25,000 system from Everdry in August 2016 and gave them outstanding reviews on this very site. I really appreciated the salesman who came out to our home, the installation crew was professional and did a thorough job, the person (Bee) at the office was always really nice....everything was great. Now, not even year later, we still have a damp basement and have the reemergence of "efflorescence" on our floors. Once we noticed the issues, we called Everdry and it took several attempts to get a service appointment. Leaving voicemails for appointments never were returned. Then once I had an appointment, no one showed up or even called to let me know they were not coming. When rescheduled again, the service manager arrived almost 2 hours late for our assessment and spent about 5 minutes in our house looking at the problems. Bring us today - nearly two months after I had the service manager here to assess what they needed to do to fix the issue... the crew that was supposed to arrive at 8am arrived at 2pm. It's now 3pm and guess what, they're not here and have done zero work because the equipment they brought with them is broken. I've attempted to call their office to voice my concerns and have received no support. I am so frustrated and would not recommend this company to anyone who is considering it. We purchased a $25,000 system from Everdry and are still having the same problems and they don't appear to be staffed to make good on their warranty. If you're looking in to waterproofing your basement, I would recommend that you look elsewhere. Take my advice as an existing customer.

Service was OK, and they got it done in time. We had to schedule a follow up service to finish up some cracks that were missed during the sealing process, and to apply sealant to our garage's connection to our driveway. The reason they're rated lower is that we weren't provided (and will not be provided) with what the sales guy promised. We were told we would get a package at the end of the service with photos of the entire process (including pics of how deep they dug around the house), and a detailed report of the work performed. The service took 4 days to complete, and on day 2 I asked how it was going. Was told it was fine, and I asked if they were taking pictures of the work. The foreman was confused, made a couple calls, and it looked like sales guy forgot to put that on the order. Unfortunately, they'd already dug out and refilled the entire foundation, so I don't know if they did what they were supposed to do. When the work was finished and I asked about the detailed report, I was sent a one-page opy of a copy of a copy of a copy form that just stated the work done, and that was it. That, and I never got the pictures of the work after day 2 that I was told were taken. Also, the cement on they laid inside my home where they jackhammered an is very uneven and bumpy. When we refinish our basement (which is why I had this service done in the first place), I'm going to have to power sand it all down so it's remotely level. Needless to say, I was very disappointed with this lack of service and coordination. Had I the chance to do this again, I would question whether this service was worth the hefty pricetag.