EverDry Waterproofing

Because of no response we went with someone else

I chose not to go with them because they were proposing a much bigger total solution and price than I was interested in pursuing. They were the flashiest marketing ad in a home improvements show and their proposal and price seem to be in line with that. They spend a lot of money in their marketing approach. They've called me up at least 6 separate times and said the owner is reviewing things and he said he wants to come back to make me another offer. I believe the solution they were quoting was a lot more worse than I needed to have done. They've come across well but I wasn't interested in doing business with them after that proposal. They were selling the solution and not responding to my needs.

The original contact was very pleasant. We were given an estimate which we thought very high. Then the phone calls began telling us that they wanted to come back and cut us a better price. They called every week trying to set up another appt. I finally told them not to call any more.

They got the job done in 2 days. They told us a week and they got it done in 2 days. The crew worked very well together. They focused on the job and knocked it out.

The first time they came out the job was not done well. The owner came out after the work and looked at it and said we have more work to do and he sent a crew back out to take care of the work. The first crew was not great but the second crew did what was needed. The owner that came out was a nice gentleman and willing to do anything to make the customer happy.

The service was excellent and the product is working. We just had a lot of rain and everything remained dry. I thought they did a fantastic job. We are very happy with them and would highly recommend them. They were able to do the work when other companies could not.

Since they insisted that we both need to be present, we could not schedule them to come to the house and receive an estimate. The only companies who need to do this are the ones who depend on high pressure sales practice. Not very professional.

They were prompt.professional and friendly.the work to be done included drilling and cutting through concrete slab inside my basement, yet when they were through it was like it never happened. No dust everything back in its place. Even they had to dig around the house, they carefully removed then replanted my shrubs! The results were great, and have stood the test of time, nearly 10 years later my basement is still dry; even after several severe storms. I highly recommend Everdry!

We never got past the phone call. They required that both of us be present for the inspection, which sounds too much like a high pressure presentation. As we were declining the appointment, she hung up on us!

Everything was great. From start to finish. They chopped into my concrete floor for a day a did a great job keeping the dust from coming up stairs. The crew what friendly but stayed on task. The job was completed on time. A job well done. My water worries are gone. Money well spent.

I called and interviewed several waterproofing companies and found this company to have the best pricing for the extensive work that had to be done. Everyone in the company is a professional from the front office, customer service and sales to the installers. I had a little water come in my basement almost every year but was greatly effected by the flooding in 2009, which left me with a mess in my entire basement, including mold, mildew and bugs. They did a wonderful job and I have not had a drop of water in my basement after they completed the job, which has been over 3 years. I would recommend them to anyone who needs waterproofing.

They came right out after a quote. They finished right on time, and did great work. 2 hurricanes came by after that, and got no water in my basement! Tremendous work!

In net, "the proof will be in the long term results." There has not been enough time (15 days since installation of the outside drainage system); nor have we had any heavy rain... So far, Ever-Dry performed exactly as planned. The work completed appears to be exactly as advertised, and I will update my observations after a few months. - - At this time we would make the same choice again... Remember, the end result is no more damp basement - so far everything has been done on schedule and as planned. For us this was an investment to improve our home. There was no sales pressure as someone mentioned. - We simply wanted a complete, professional job, that produced a dry basement - we were not looking for a cheap easy solution. To date, Ever-Dry has performed, and we recommend their services...

The individual I dealt with was very professional explained everything very well. I am very satisfied with the work that was done. Our basement has remained dry ever since. My daughter has a room in the basement area so this has improved the quality of her living space.

Extremely high pressure sales tactics. If the system was good, it would sell itself - there should not be the need for the high pressure. (you should know that there is a law in Georgia that allows you to cancel a contract you sign in your home within 72 business hours - I very much regret that I did not use this law.) In order to get me to sign the contract, they promised to dig down the area at the front basement wall and waterproof that area from the outside (more than just the outside drain part of the multistep system). However, when the work was being done, they said it was not needed, and did not do it. My mistake was not insisting that they do what was in the contract at that point. They failed to notice/understand that the water line coming into the house was leaking. They knew the area was damp, but they just loaded it up with hydraulic cement. Naturally, the wall never dried out. The main reason for having the basement waterproofed was to dry the wall out in that area, and the wall never dried out. Shortly after the work was completed, the trenches they dug around the inside perimeter of the basement started leaking water (where the new concrete joins the old concrete). To their credit, they came out and sealed the trenches. I was so dissatisfied, I had the basement waterproofed again using another company. This time it was done correctly - from the outside using a membrane and wall drains. And this time the waterproofer pointed out the leaking water line (which I had fixed by a plumber). My basement walls are dry at last, but the cost was way more than it should have been.

The work was completed very quickly with little upheaval to the household. When there was an unexpected need to install an electrical outlet, they got the right contractor to my house in record time to avoid a project delay. They also cleaned up nicely afterwards and went the extra mile to take pictures for me.

It went great. I filed a request through internet and a guy showed up and made a presentation. We bought into it because I needed the basement done. A week later they showed up and did the work.

Great. Worked did on time....

The service turned out great. The cost was a little more than other estimates but the proposal that they gave me included more service and it has worked out well. They were reliable. We had one problem with a backup battery and they came very quickly to fix the issue.

EverDry Atlanta did everything they said they would do. They arrived on time and finished the job as they described. Luke kept the job moving and Jay kept me informed. They cleaned up afterwards and I am satisfied with their performance. This was simple, easy and pain free for me.

The EverDry representative that came out was also a structural engineer. He basically told me that my foundations were in desperate need of repair and made it sound like my house was going to fall down. He quoted me $33,000 to do the repairs. I subsequently hired an independant structural engineer to do a full inspection and he told me that the foundation of the main house were fine (Chris Grubb of Grubb Engineering - highly recommeneded).

Original work was done Sept. 2006. The workers & managers argued among themselves about how to best do the job. The "engineer" usually discounted anything the salesman said. To fix erosion problems after they left required many phone calls. Fast-forward to Aug 2008. The wall leaked again. Our paperwork said work was guaranteed 1 year only. An estimator from the company promised to assess our situation, but was a "NO-show." Called back and he finally did come and said he would call with an estimate the next day... saying he thought the solution would be to dig and reseal the outside wall. He has never called back. I called their office to complain... still no call.

Everdry is an all around straight A company. I really have nothing bad to say about them at all. I would use them again when I need them and I think that they do an outstanding job.

Overall the experience was not good for several reasons: Their work truck leaked oil, leaving 6 or 7 permanent black spots on my driveway. Two black oily hand prints were left on my white vinyl siding. A 5 gallon bucket half full of their black tar was left in my yard. Without my knowledge they cut through a new $350 vinyl floor in my laundry room to dig the inside trench in that room. It cannot be repaired, it must be replaced. While digging the inside trench, they discovered what turned out to be a small leak around the sump pump canister which interrupted their work for 5 days. I had to pay a plumber over $1,000 to fix this problem before they could come back and finish their work. Later, John Fahmey, contacted me and we had a long conversation about everything that I detailed in my report. He was very respectful and repeatedly insisted that he wanted to improve the outcome of my experience. In the end, he gave me a rebate of $350 to replace the vinyl floor.

After getting estimates from a couple of the top companies and not at all satisfied with the knowledge of the sales reps, I called Everdry. The sales rep, Kevin Sweeney was very knowledgeable and he and Everdrys system impressed my Civil Engineer Husband. The estimate was several thousand dollars less than previous quotes for less work. The crew showed up on time, were very friendly and respectful. Everything was cleaned up before they left the first day. They showed up on time the second day and A walk through was done. A couple of things still needed to be done. Those things were done quickly and correctly and to our satisfaction. The crew cleaned up everything before leaving. I'm so glad to have the job done quickly with no hidden costs and drama.