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Crowe Counters at Granite Countertop Warehouse

Countertops and Backsplashes, Marble and Granite, Kitchen and Bath Remodeling,

About us

We are the Low Cost Leader for exotics granite and engineered stone countertops with the biggest selection. The South’s Largest Granite Closeout Liquidator! Daily Specials. Design center is Now open to the Public 7 days a Week with consultants on hand to answer all questions and color match. Over 2500 Slabs and Over 150 colors in Stock.We now have over 100,000 square feet of granite in stock here at our Acworth and Chattanooga locations. We have about 130,000 available in all of our warehouses. 0% financing. BBB A+. Direct Importer that buys from quarries throughout the world, as well as closed granite companies, to bring you the absolute best pricing A stone anywhere. We utilize the latest in modern technology to give the most precise and delicate cuts required within budget.

Business highlights

24 years of trusted experience

Services we offer

Residential & Commercial Granite & Engineered Stone Importer, Designer, Fabricator, & Installer - Countertops, Bars, Outdoor Kitchens, Vanities, Showers, Mantles, Kitchen Island Tops, Bathrooms, & Custom Projects.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.592 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
15%
3
7%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 92 reviews

mel L.
09/2017
5.0
countertops, marble & granite, home remodeling
  + 1 more
Very good selection of granite and other stone options including natural and man made choices. Staff helped sort through the choices and budget. Installation was done on time and without issues.
Description of Work: Replaced kitchen counters and island with granite tops.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Everick A.
03/2017
5.0
countertops, marble & granite, home remodeling
  + 1 more
It was a wonderful experience. A great crew and a great product. I would reccomend this company to anyone.
Description of Work: New kitchen countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

TONYA T.
03/2017
5.0
countertops, marble & granite
  + 0 more
They did an excellent job, and the quartz counter tops are beautiful.
Description of Work: We needed to purchase and have installed quartz counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Cliff B.
02/2017
5.0
countertops, marble & granite
  + 0 more
They were very thorough in confirming our requirements before fabricating, worked with us on our changing installation schedule, and completed the installation quickly and professionally; confirming that we were 100% satisfied with the installation before leaving. We had some etching problems a few weeks following the initial installation and they sent a crew out to polish out the etches and re-sealed the counters. They stand by their work
Description of Work: Crowe Counters provided and installed new quartzite countertops in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

jay G.
01/2017
5.0
countertops
  + -1 more
Good selection. Quality installation.
Description of Work: They installed new counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Paul B.
01/2017
4.0
countertops
  + -1 more
good. please don't send me survey again.
Description of Work: countertop

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Nancy W.
01/2017
3.0
countertops, marble & granite
  + 0 more
I purchased the deal in November and when I went to pick out the granite, I was told that the price did not include removal of the old counter top and the sealer for the new counter top. I chose a more expensive piece of granite, so that also added to my costs. I received a bill that was incorrect and was immediately corrected, but on the new bill I was charged for the cook-top cutout which was never mentioned and tax, which was also never noted in the original bill. I received a "What to expect when purchasing new counter tops" sheet and no where did it say you will be charged extra for counter pull outs, cut outs, and sealers. Needless to say I was very disappointed in all the added costs. That said, I think my counter tops are beautiful and if they had been upfront about all of the added costs, I probably would have purchased the deal and been a satisfied customer.
Description of Work: I bought the big deal for 40 sq. feet of granite counter top for $1850, labor and materials included. I understood that my measurements were an estimate and I could be charged for more. As it happened, I had four more square feet which needed to be added to the total amount.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$2,733

BRENDA T.
12/2016
5.0
countertops
  + -1 more
When the installers came to put in counter top, one part did not fit. The installers did not try to get me to take it and were understanding and stated that one piece would not fit and needed to be another cut, very professional. They took it back, cut another piece and had it put in with only a few days delay. I was impressed with the people in the office, especially the installer and would definitely use them again!
Description of Work: These folks did a wonderful job! Had counter top installed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie A.
11/2016
5.0
countertops, marble & granite
  + 0 more
Great - picked out the granite and sinks I wanted from their showroom/warehouse; gave a deposit and they came out the next week to install. Installation went well; they were on time, cleaned up and hauled away the old countertop and sinks, even took care of arranging for a plumber to be there to install my new faucets. Would definitely use them again.
Description of Work: I had my master bathroom counters & sinks replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Julie A.
11/2016
5.0
countertops, marble & granite
  + 0 more
Great - picked out the granite and sinks I wanted from their showroom/warehouse; gave a deposit and they came out the next week to install. Installation went well; they were on time, cleaned up and hauled away the old countertop and sinks, even took care of arranging for a plumber to be there to install my new faucets. Would definitely use them again.
Description of Work: I had my master bathroom counters & sinks replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sabrina L.
10/2016
5.0
countertops, marble & granite
  + 0 more
The showroom was awesome. They were very personable and I had a ton of questions so they gave me a tour of the facility. The work was absolutely amazing.
Description of Work: They installed a custom kitchen counter top. They also did an island for me as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Matthew G.
10/2016
5.0
marble & granite, countertops
  + 0 more
Need a replacement work surface for my Green Egg nest.......contacted Crowe Counters and presented my plan. They were quick, courteous and provided a great product! Due to the nature of my job....my schedule varies, they were accommodating for final installation. Crowe had a large variety of granite to choose from The granite I chose, matched perfectly to the granite in our kitchen too. Thank you
Description of Work: Responded quickly and professional to my initial request. Made follow up calls and Cynthia went out of her way to provide information and samples. Kept us informed throughout the entire process......

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$581

Tyler B.
09/2016
1.0
countertops
  + -1 more
The countertops look great, but the sink they sold me is too deep for the plumbing that is going out of my house. The garbage disposal now has water sitting in it and water ends up sitting in my dishwasher as well. The plumber they provided didn't tell me until after he completed the hookup. I called to see if they would allow me to return the sink if I were able to find a new one. This started a long drawn out process that clearly showed me they don't care about me as a customer at all. They have no intention of doing anything to help. I've had to call in multiple times and I basically get told it is my fault even though they sold me the sink and provided the plumber. I sincerely wish I'd have never found them on Angie's list.
Description of Work: I needed countertops and a new sink installed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,000

Rachel H.
09/2016
5.0
countertops
  + -1 more
Extremely well. Everything worked out as expected with no issues. It looks beautiful.
Description of Work: bathroom countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
09/2016
5.0
countertops, marble & granite
  + 0 more
Excellent! They did excellent work.
Description of Work: They did a full kitchen granite counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Teresa E.
08/2016
1.0
countertops, marble & granite
  + 0 more
terrible.....twice the piece was fabricated incorrectly resulting in 2 weeks or greater to have fabricated again. Each time the Customer Service Manager would avoid my calls and request for refund.
Description of Work: granite top for single cabinet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Udel R.
08/2016
5.0
countertops, marble & granite
  + 0 more
Everything went very well. They arrived on the dates we discussed and the kitchen turned out great!
Description of Work: Granite countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

TONYA T.
08/2016
5.0
countertops, marble & granite
  + 0 more
Crowe did a fabulous job; we were quite pleased with the outcome of the work.
Description of Work: Installation of new Quartz countertops, purchased @ Crowe. Also, had new faucet installed; purchased from an online vendor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Lori V.
07/2016
1.0
countertops, marble & granite, home remodeling
  + 1 more
Lousy business practices. We were lured into doing business with Crowe because of their good prices and relatively friendly service. On our second visit we were pressured into "making a deposit on our granite so they could save it for us. They also promised on 3 separate occasions that from template to delivery would take approx. ONE (1) week. Based on our sales representative promise, we left to hard schedule a date with our contractor. When I called SEVEN (7) days later to schedule template and installation i was told it would be EIGHT days before they could template, then EIGHTEEN days after that for installation! Total of TWENTY SIX days!! This was from July 13th to August 8th! When I explained my contractor will have moved on by then, I was told that is too bad, they are a big busy company and thats how they operate. When i requested a refund on my deposit on I was charged a "restocking fee" I protested and asked for a manager and got nowhere. I was informed that I had signed contract that states they can charge me after five days. I cancelled seven days out from contract. No work had been done, simply a sticker placed on the slab in the yard, I immediately went to another granite company 4 miles away from Crowe and had replacement granite rescheduled and done in one week. The cost differential between the new granitic and Crowe was less than $200. They held me accountable for their "signed contract" but not their sales representative that made a verbal commitment. This is a scam business practice and you can find lots of better and more professional granite providers. Don't walk away, RUN!
Description of Work: Granite counter tops for a laundry room project

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alan M.
07/2016
5.0
countertops, marble & granite
  + 0 more
We appreciate the integrity and professionalism of Crowe Counters. They were responsive throughout the entire process. After install, we had one issue that needed to be addressed. They sent someone out quickly to assess and made the necessary corrections with no pushback. Definitely recommend their services, the new counters look great.
Description of Work: New counter top install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Frances B.
07/2016
1.0
countertops, marble & granite
  + 0 more
It went nowhere as far as Crowe fixing what they messed up. The salesman was rude, not caring to our dilemnia, offered no help at all. We had to stop payment on the second and final payment in hopes of getting a response from them. It took two weeks before we got a call from the department handling the payments. They had us down as our check bouncing which was not the case. We have all paperwork as to our actions. After talking to a very nice woman in the payment department, we did get the cost of the sealing that was not done, and the cost of the man cutting out the cabinet.
Description of Work: When two men came to disconnect the sink, they disconnected the water lines, but did not cap them. We noticed water dripping over the top of the two lines. We told them, but they just blew me off. They left without fixing the problem. We had called the salesman, Chris Welsh, who sold me the granite, and his response was, "we don't do renovations." We got nowhere. Overnight the water leaked enough to go down to the basement, damaging two ceiling tiles. The next day after the lines were disconnected, a man came out to install new sink. We had to fight with home office to allow the man to cut out a piece of the cabinet bottom so we could see what if any damage there was. We had to air it out and then replace the piece that was cut out. WE DID IT, NOT THE PEOPLE WHO CAUSED THE PROBLEM! I called to tell them that I didn't think the granite was sealed, which we had paid to have done. Also, the granite had pits in the surface. It was not smooth on all edges there they finished it off.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$3,800

Paula R.
04/2016
5.0
countertops, marble & granite
  + 0 more
From meeting the sales rep Cynthia at the warehouse showroom - to installation 2 1/2 weeks later, everything was exactly as they said it would be! I could not be happier with Crowe. They will be my referral granite company, and any future upgrades for me ? Thank you Paula Ryan Canton, GA
Description of Work: Installed new granite counter tops, sink & faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Keith H.
04/2016
5.0
countertops, marble & granite, home remodeling
  + 1 more
Square footage was about 32 and included a sink. One week to get the measurements finalized and then installed one week later. Installation was fast and efficient. very happy with service, cost, and installation.
Description of Work: Installed new granite counter tops in remodeled kitchen. Square footage was about 32 and included a sink. One week to get the measurements finalized and then installed one week later. Installation was fast and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Dante F.
04/2016
5.0
countertops, marble & granite, home remodeling
  + 1 more
I made may own measurement before calling them and asked for a quote with that information with granite color we have chosen. The quote they gave me was sent through an email with the details of the job to be done. I then asked other companies around town for other quotes since they said they will match any written offer. I had an offer which has a lower price for a sink and did not charge the sink cut out , but has a higher price per sq.ft for the same granite color. I presented it to them and they matched the other offer , lowering the price of the sink and not charging the sink cut out , which was almost $200 less with the initial quote. I moved forward and hired them to do the work , where they initially charged me 50% of the quoted price after which the template measurement was scheduled the following Monday. I was also informed that installation will be 2 weeks after the template was done. They called me Friday but was not able to answer the call and left a message on my phone to remind me of my schedule. They also sent me an email to let me know they called about the schedule and would wanted to be sure I was available which I responded back on the email. That Monday morning , the person who was doing the measurement told me he is on the way and gave a window time of when to expect him. He arrived within that time and went ahead to do his work where he took some pictures made the measurement and was done in about an hour. After two days , they sent me a copy of the measurement with the total adjusted price since I had some adjustments to my initial measurement. They also told my installation day was the following Monday , exactly 2 weeks after the template measurement. A week before my installation date , they sent me a picture of the what the counter top and vanity will look like even before it would be cut. I have the option to make adjustments if in case I was not satisfied with it. This was the final step before they cut the slab , so I have to approve it which I did. Again, they called me to inform of my installation date and what to expect that day. Monday came and their installers came with their truck , these 3 guys just kept working until it was done. They first took before pictures before ripping out the old counter top and vanity , took out the plates for the outlet then started to layout the granite. The kitchen counter top was laid out first , then one of the guys was left to finish it off , while the 2 guys worked on the vanity on the masters. When they were done on the vanity , I noticed the sinks were different in color , one was white and the other was cream. This was good for initially I wanted the white but the cream matches the granite color better. They then asked me what I want since they have both colors available on their truck so I went we cream. After everything was installed , they put the sealer then cleaned everything before having me sign the paper work. I was very satisfied with them , great communication and execution.
Description of Work: Replace counter tops and vanity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

James F.
02/2016
5.0
countertops, marble & granite
  + 0 more
We shopped around and came back to Crowe because of price,quality and selection of granite on sight.We really enjoyed working with Dave Lawrence from start to finish,he made the whole experience a breeze.We highly recommend Crowe.
Description of Work: Installed new granite tops and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

2595 Baker Rd C, Acworth, GA 30101

http://www.GraniteCountertopWarehouse.com

Service hours

Sunday:
12:00 PM - 5:00 AM
Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM
Saturday:
9:00 AM - 5:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Countertops and Backsplashes,
Marble and Granite,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Ceramic Tile,
Cabinet Making,
Fireplaces

FAQ

Crowe Counters at Granite Countertop Warehouse is currently rated 4.5 overall out of 5.

Sunday: 12:00 PM - 5:00 AM

Monday: 8:00 AM - 6:00 AM

Tuesday: 8:00 AM - 6:00 AM

Wednesday: 8:00 AM - 6:00 AM

Thursday: 8:00 AM - 6:00 AM

Friday: 8:00 AM - 6:00 AM

Saturday: 9:00 AM - 5:00 AM

Crowe Counters at Granite Countertop Warehouse accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Crowe Counters at Granite Countertop Warehouse offers free project estimates.
Yes, Crowe Counters at Granite Countertop Warehouse offers eco-friendly accreditations.
No, Crowe Counters at Granite Countertop Warehouse does not offer a senior discount.
No, Crowe Counters at Granite Countertop Warehouse does not offer emergency services.
Yes, Crowe Counters at Granite Countertop Warehouse offers warranties.
Crowe Counters at Granite Countertop Warehouse offers the following services: Residential & Commercial Granite & Engineered Stone Importer, Designer, Fabricator, & Installer - Countertops, Bars, Outdoor Kitchens, Vanities, Showers, Mantles, Kitchen Island Tops, Bathrooms, & Custom Projects.

Contact information

2595 Baker Rd C, Acworth, GA 30101

http://www.GraniteCountertopWarehouse.com

Service hours

Sunday:
12:00 PM - 5:00 AM
Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM
Saturday:
9:00 AM - 5:00 AM