My laptop went completely black and locked up on a FRIDAY!!! Yep all my files were no longer accessible. I could turn on my laptop only to be greeted by a black screen. In a panic, because I work from home, I started praying really hard and went old-school by going through the phonebook in a desperate search for some immediate help. I needed someone close by and who could deal with me and my hysteria. The "Geek Gods" took mercy on me and I found the Joann White of Computer Ladybugs!!!! I explained my issue via phone and was told to bring my laptop in. I did just that anticipating the worst - having to replace it. With no promises made, Joann said it would take her 24 hours to assess the issue and she would call me. By the end of the next business day she called, and in laymen terms tried to tell me what was wrong...all I needed to hear was those magic words that eventually flowed from her lips "that she could fix it and it would cost me less then $200.00!" Done & Done!!! My laptop was repaired and was ready in two days. When I picked it up, my laptop had been cleaned, all my files had been restored and its been running like a gem ever since. As a matter of fact, I am writing this review from it right now. Today, I now use a back-up system, my Seagate Portable Drive and if ever my laptop dies again this company will be the first one I will call.
Description of Work: Repaired my laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Computer Ladybugs Ltd
(removed member name), I just became a member of Angie's List and read your review. How sweet of you to take the time to write this review. I do my best to treat every customer the way I treated you. I love giving good news (i.e. your data is readable!). I am glad you were happy with my services. Thanks again. Joann
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Service Categories
Computer Repair
FAQ
Computer Ladybugs Ltd is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Computer Ladybugs Ltd accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Computer Ladybugs Ltd does not offer free project estimates.
No, Computer Ladybugs Ltd does not offer eco-friendly accreditations.
No, Computer Ladybugs Ltd does not offer a senior discount.
No, Computer Ladybugs Ltd does not offer emergency services.
No, Computer Ladybugs Ltd does not offer warranties.
Computer Ladybugs Ltd offers the following services: Small Business and Residential computer repair and maintenance.