They showed up on time. They went to work and completed the job and tested the changes to ensure that the new keys worked on all locks. They honored the Angie' s List discounts without a problem. Both of the techs were personable and professional. We recommend them to anyone needing this kind of service.
Description of Work: We had lost a set of keys including the house keys. We needed all lock tumblers to be rekeyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
Response from AA Lock & Key
I want to thank both Mr. & Mrs. for giving our company such a nice report. Also it was nice to meet came from California. You came from Northridge, CA. and I came from Chatsworth, Ca just next door to each other. It's funny how people meet. We had to move to Georgia to meet. Take care and be well. Kenny
Vicky S.
10/2010
5.0
locksmith
+ -1 more
Very good. I got Kenny's name and contact number from another locksmith in the local area. Based on the nature of the problem I was having with a lock on the front door to my house, it was recommended that I should give him a call. I called Kenny on 10/21/2010, explained what my problem was, and an appointment was made for the next day. During our conversation, Kenny informed me that he would have to go to his supplier the first thing in the morning, and that he would call me when leaving as I would be his first appointment. Kenny called the next morning, 10/22, to say he was on his way from his supplier. Having no problems with traffic on his way to my house, Kenny showed up earlier than expected, and presented his business card as an introduction. After the work was completed, I asked him if he could take a look at an interior door I was having a problem with. He was kind enough to take a few extra minutes to make a quick diagnosis, and then he made a simple modification to the lock plate, solving that particular problem at no extra charge. Having been burned by one of those Israeli locksmith scam artists before, paying an outrageous price for a simple fix to the same front door lock (and not knowing the difference), I thought the type of service I got from Kenny had gone the way of the dinosaur. The recommendation and service I got was worth the call.
Description of Work: Kenny replaced 1 broken deadbolt, and 1 complete lockset (including new inside and outside door handles) on our front door with higher quality parts (he attempted to make a repair to the original lock until it became obvious it was not repairable). He also made a minor adjustment on a lock plate on an interior door at no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from AA Lock & Key
Dear Members: I want to thank you again for allowing me the opportunity in servicing your locks. Because you been taken in the past, I felt it only right to take extra time with you and do the job correctly. Thank you for your kind words. Now you see why I like Angie's List. You are able to read actual stories from actual customers. Had I placed an ad in the Yellow Pages you the customer has no idea who comes to your home. Take care and be well. Kenny
George J.
10/2010
5.0
locksmith
+ -1 more
Very pleased
Description of Work: Changed locks on 4 doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
T D D.
06/2010
5.0
locksmith
+ -1 more
It was a great experience considering it was Memorial Day & I figured I would really have to pay a lot more. I was really happy that I got out that cheap. Thanks to your boss Bruce Peterson.
Description of Work: I called AA Lock and Key because I had lost my keys Memorial Day to my 2004 Jeep Cherokee. Kenny was very professional and nice on the phone. He came to my house and made me a new key in about 15 minutes. He charged me $135.00 to make me a new key. I had called the dealership and they wanted $235.00 to make the key & said I would have to have my car towed to the dealership. The dealership actually gave me the phone number of AA Lock and Key & told me to see what they could do for me. Kenny job well done & I will continue to recommend you to others. Tommy (T.D.) Dadisman
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from AA Lock & Key
Thanks for your kind words. It is people like you that makes me really enjoy my work. I was only to happy to help. Take care and be well. Kenny
Susan K.
05/2010
5.0
locksmith
+ -1 more
I own a 2000 Ford F150 truck. I lost my key to my truck on the weekend. I called around to get a locksmith to come out to make a new key for me. I was quoted prices as high as $400.00. Some people even told me that I would have to wait till the following Monday and have my truck towed to the Ford dealer to make a key for me. This is when I learned that my Ford truck has a computer chip inside the head of the key. And most locksmiths can't make them. I checked with Angie's list and I came across Stephen's Locksmith Service in Hiram, Georgia. I called him to see if he was able to make me a computer chip key. He told me NO but another local locksmith could help me out. He told me to call Kenny from AA Lock & Key and he is located in Dallas, Georgia. He told me straight out that he is very honest and a good guy for the job. I hung up the phone with Stephens Locksmith Service and I called Kenny and told him that Stephen has referred me. He was so nice to me on the phone. He took down my information and was at my house in about 30 minutes. It took him about 20 minutes to make the new key and then he said that he must program it, that took about another 15 minutes and the key was finished. The best part was he came to my house on a Sunday afternoon and within an hour I had a new key for my truck. Not only was he professional but he did not charge me anything extra for coming to me on a Sunday. He told me that is his normal everyday price for the type of vehicle I have. He was so nice and professional I would recommend them to anyone in need of a Locksmith. I want to thank Stephen again for referring Kenny to me. Sincerely, Sue
Description of Work: Replaced lost (computer chip) key for my car on a Sunday afternoon!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from AA Lock & Key
Thank you for taking the time and writing such a nice report about my company and myself. It is people like you that gives me pride in assisting people in need. Thanks again for your kind words. And as always if you need my services again I look forward in assisting you or your friends in the future. Take care and be well. Kenny 404-242-8671
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Service Categories
Locksmiths
FAQ
AA Lock & Key is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
AA Lock & Key accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, AA Lock & Key does not offer free project estimates.
Yes, AA Lock & Key offers eco-friendly accreditations.
No, AA Lock & Key does not offer a senior discount.
No, AA Lock & Key does not offer emergency services.
Yes, AA Lock & Key offers warranties.
AA Lock & Key offers the following services: Residential, Commercial & Automotive Locksmith