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London's Pool & Spa

Pool and Spa Service

About us

Additional Contact - London Ivey. Cost is determined by the job.

Business highlights

30 years of trusted experience

Services we offer

Sales & repair on all hot tub & jetted bath tub models.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.8
responsiveness
4.5
punctuality
4.9
Showing 1-9 of 9 reviews

Edward L.
09/2017
5.0
pool cleaners
  + -1 more
Provider came multiple times. Different concerns. Awesome response. Highly recommended
Description of Work: Repairs to outdoor spa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from London's Pool & Spa
Thank you for the excellent review. If you need anything just give us a call and we will gladly set up an appointment. thank you again for your business pearl at London's Pool & Spa

Christine C.
06/2014
1.0
pool cleaners
  + -1 more
We never heard from them again, so we will explore other options.
Description of Work: We called to get a price on repairing our jacuzzi tub. A repairman came and gave us an estimate. We called back to schedule. They were going to check on the parts and call back.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0

$1,000

Response from London's Pool & Spa
We apologize completely, there was two quotes one to replace equipment with the same equipment which was approx. $900 and the other was to replace it with updated conversion which would of cost approx. $560. I do apologize that we did not get back in touch with you, and for what reason, I don't know. That is not the way we like to do business. I truly feel a happy customer is a returning customer so if there is anything we can do for you please don't hesitate to call the office and I will make sure that you are taken care of. Thank you for your time, and again I apologize for this mishap. London's Pool & Spa

Michael W.
06/2013
1.0
pool cleaners
  + -1 more
short version - three visits, $200+ dollars - still leaks
Description of Work: Replaced leaking T Valve

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$200

Response from London's Pool & Spa
I apologizes for any inconvenience, after we went out there the 3rd time and found the problem to be a hose draped half in the water siphoning the water out. I was under the impression that the problem was taken care of. We do have a 30 day warranty on our labor, if you would of called I would of gladly send London back out. I am sorry that your problem did not get solved. If you would like to give us a call I am sure we can work something out. I am a true believer that a happy customer is a returning customer. Thank you for your time, London's Pool & Spa 813-7799-664

Krystle B.
06/2013
5.0
pool cleaners
  + -1 more
Called for repair and staff was very accommodating on coming out and diagnosing problem and fixing on site. Called before coming and was on time.
Description of Work: Repaired hot tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from London's Pool & Spa
We want to thank you for taking the time and giving our company such a great review. We do truly appreciate the positive feed back. We are a true believer in, a happy customer is a returning customer. Again thank you you for your time and review. London's Pool & Spa

Elizabeth J.
04/2013
5.0
pool cleaners
  + -1 more
very professional and saved us money with great advise not to replace heater unit as hot water will be enough
Description of Work: replaced pump for jacuzzi tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from London's Pool & Spa
Thank you for your business and your review! If there is anything else we can do for you just give us a call!

Chris M.
02/2013
5.0
pool cleaners
  + -1 more
The experience was good. I was not home when the repair was made, therefore can't provide any more details.
Description of Work: The heater to the hot tub was not working. The technician discovered that is was some bad / loose wiring and repaired the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from London's Pool & Spa
(removed member name), I just wanted to thank you for your review, it is greatly appreciated. And if there is anything you need just give us a call. London's Pool & Spa

Deborah H.
03/2012
5.0
pool cleaners
  + -1 more
Very well. Set up appointments and were here at the correct time.
Description of Work: Heater on hot tub not working correctly and London Pool ordered a part and several weeks later repaired the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie M.
07/2011
5.0
pool cleaners
  + -1 more
Very good
Description of Work: Have used London in the past. Repaired spa. Good service, trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Linda K.
01/2009
5.0
pool cleaners
  + -1 more
Great, they had received the wrong part at first and they did everything to get the right one so the spa would be up and running before my company arrived. They were great.
Description of Work: I have used this company in the past also. This time my heater tube was leaking and they replaced it. They always work around my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from London's Pool & Spa
thank you for your review, i know it has been a while (removed member name) and I hope your spa is still running great, if for some reason it is not give us a call and we can help. thank you again Pearl @ London's Pool & Spa

    Contact information

    8906 23rd St, Zephyrhills, FL 33540

    www.itsallaboutspas.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    London's Pool & Spa is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    London's Pool & Spa accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, London's Pool & Spa does not offer free project estimates.
    No, London's Pool & Spa does not offer eco-friendly accreditations.
    No, London's Pool & Spa does not offer a senior discount.
    No, London's Pool & Spa does not offer emergency services.
    Yes, London's Pool & Spa offers warranties.
    London's Pool & Spa offers the following services: Sales & repair on all hot tub & jetted bath tub models.

    Contact information

    8906 23rd St, Zephyrhills, FL 33540

    www.itsallaboutspas.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed