Working with Roof Top Service has been a big pleasure for us. The roof is excellent and that's really the most important part. These guys came out, working in hot temperatures and did a job that really has a lot of dangerous components. It's not easy, but these guys couldn't have done better in my eyes. There were some areas related to the marketing and financial end of the company that did have issues, and when I ultimately brought these frustrations to the owner, she had an answer for everything and could not have been kinder or more understanding. This company has had to bear a huge task following Hurricane Irma and I completely understand how difficult it is to manage everything. I'm very happy with the way the owner responded to my concerns and I think it speaks volumes when you get that call or message back. Really, this is a smaller company that has had to stretch itself out to handle the demand they've received following Hurricane Irma. So, while some things may not be perfect, they do their best to be transparent and do show legitimate concern when things may have been miscommunicated. These are great, real people running this business. The fact they took so much time out of their day to speak with me really made a huge difference. I loved how thorough all the explanations were and how much I could tell they care about their customers. Believe me, they mean the best and work to give you the best. After a long process, I'm happy to say that we have one of the best looking roofs around and have picked the right company for the job. The job itself couldn't be better done and that to me is why you should pick them. They use quality materials, do thorough work, have fair prices, and try their best to be as honest as possible. Roofing is a complicated business, and especially when insurance is involved, there's a lot of factors to consider. No project is the same and that is why sometimes issues come up. If you have an issue call them, don't just rant about it online, these people do care about you. I'm so happy they do too. I would highly recommend Roof Top Services for a residential roofing job. They're local, they've been around for a long time, they're not going anywhere, and they do work for you. You might have to wait a little longer and they may not be the absolute cheapest out there, but you will get quality. They also have a great warranty, probably the best out there. If you have some patience and understanding, you will walk away a satisfied customer, like I did.
Description of Work: We needed a re-roof following Hurricane Irma.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Roof Top Services of Central Florida Inc
Mr. [Member Name Removed], As I sat and read your review I was speechless, yet proud and honored beyond words. We are so glad that as a customer you couldn't have been more pleased. Unfortunately, in these times you most often only hear of the bad rather than the good. This speaks volumes about our staff, because if it weren't for them we couldn't deliver what we promise. Thank you so much for your kind words as they are very much appreciated!!
Rosemary S.
05/2017
5.0
roofing
+ -1 more
RTS was able to start earlier than planned, after confirming with us, began on time and completed in 2 1/2 days. Workers were efficient and careful to clean up after each day. Even our neighbors noticed what a great job RTS did! Would definitely recommend them!
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph C.
01/2016
5.0
roofing
+ -1 more
Excellent from beginning to end. The estimator was professional, the work was done with integrity, and there was follow-up with estimator.
Description of Work: Roof Top Services removed all the shingles that were installed by ANC Roofing on the backside of our house plus more. He replaced one skylight that was not laminate and removed and replaced the one good laminate skylight that was incorrectly installed by ANC. The chimney and cricket were completely redone correctly. See ANC for disaster.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Barbara M.
12/2015
5.0
insulation, roofing, siding
+ 1 more
unknown
Description of Work: Reroof. They were exceptional and I couldn't be happier. I got 6 estimates for my reroof before I found them and was getting pretty frustrated with what I found. These people were professional, honest and trustworthy. AND they did a great job. There are a lot of roofs being replaced in my area by different roofing companies and I have to say that my research paid off because, from what I can see, they are the best. I am a single woman and my experience with contractors has not been the best, but these guys really came through for me
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,100
Angus B.
11/2015
5.0
roofing
+ -1 more
Excellent and honest estimate and work. Would highly recommend them. Work done was good, exceedingly reasonably priced and prompt and courteous service. Can't ask for a better one.
Description of Work: Inspected the roof. Made repairs to nail holes and leftover from removal of solar panels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Ruth R.
10/2014
5.0
insulation, roofing, siding
+ 1 more
I was having a very challenging time with water getting into my bathroom and damaging my structure. I contacted RTS who I had used before. They were very responsive and very helpful. Despite the short timef rame, they did not charge any premiums. The roof repair was fantastic. The company is very professional and did an awesome job. The only caution is the siding on the house was old and during roof work was damaged and needed to be replaced. RTS realized this and did a great job finding the larger siding size. Recommend you specifically ask for Gus if you have older siding (cedar) and need the specialty care he provides. Overall, very happy with RTS and would ask them to do any other roof project that I need.
Description of Work: Total reroof over carport and bathroom. Add insulation and replace siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
E L M.
06/2014
5.0
roofing
+ -1 more
unknown
Description of Work: Replaced the roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
11/2013
5.0
roofing
+ -1 more
We contracted Roof Top Services shortly after a wind and rain storm lifted our solar panels and shingles causing wind and rain damage. The insurance company recommended full shingle replacement. We had used RTS for a problem before and called them immediately. They removed the solar panels and within two days completed the roof repair. The solar panels were reinstalled and reinforced. The inspectors passed the work with flying colors! The crew was professional and when they left it was if they never had been on our property. Expert and speedy work!
Description of Work: Complete roof repair and replacement.
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Service Categories
Roofing,
Siding,
Insulation
FAQ
Roof Top Services of Central Florida Inc is currently rated 5 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Roof Top Services of Central Florida Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Roof Top Services of Central Florida Inc offers free project estimates.
No, Roof Top Services of Central Florida Inc does not offer eco-friendly accreditations.
No, Roof Top Services of Central Florida Inc does not offer a senior discount.
Yes, Roof Top Services of Central Florida Inc offers emergency services.
Yes, Roof Top Services of Central Florida Inc offers warranties.
Roof Top Services of Central Florida Inc offers the following services: Residential and commercial installation and repair of tile, shingles, metal & flat roofing.