[Issue 1 of 2] 1/9/17 I called Pinch-A-Penny & spoke with Alex about the Metal Control Program (STARTED DISCUSSION MORE THAN 5 MONTHS AGO ON 8/1/16). "...will do the treatment, $300-600 most likely, if we do it, pump off, brush pool, etc. Will have Charlie call you to set it up, perhaps 2 weeks before starting it. May be able to start treatment Wed; you don't need to be there". Charlie, "...will talk to Roy about what to do, how much & who, etc. Chlorine not low enough yet. PH needs to be dropped. Josh didn't know until complete water test done...will call me later this week. (I have no notes until Feb, so guess he didn't call!) 2/1/17 Owner, Roy, "...regarding the stain treatment...the water is too cold; it needs to get to 70 degrees...maybe within the next COUPLE OF WEEKS (14 DAYS)..." 2/27/17 (26 DAYS LATER!!!) I calledJosh, "Roy not in now...will give me a price on the stain treatment...& start next week" 3/2/17 Roy, "...needs to be treated for phosphates". (STARTED DISCUSSION MORE THAN 7 MONTHS AGO ON 8/1/16). [Issue 2 of 2] 3/2/17 PINCH-A-PENNY OWNER, ROY PUGS, said that he was offended that we used another company to service our salt system. (That company, Everything 4 Pools, installed it!) I asked Roy if he would talk to Everything 4 Pools' John or Glenn to help straighten things out. He said (angrily) he did not want to talk to them! Finally, in a rage, he said that if I liked Everything 4 Pools so much, I should get them to clean my pool, too!!! I was shocked at the unprofessionalism. I had him on speakerphone, so John, Glenn, & my husband were there to witness this insane business proposition. Everything 4 Pools doesn't clean pools and I am sure he knew that.
Description of Work: [Issue 1 of 2] 8/1/16 PINCH-A-PENNY OWNER, ROY PUGS & Employee, Alex, told us we needed a monthly Super Metal Control +Iron & Cobalt remover program to rid of the iron stain spots in our pool. Roy said he would put it in the computer to wait till the cooler months of fall. We were told it would cost a lot extra & they would have to visit often. We okayed it. SEE "HOW DID IT GO?" SECTION BELOW. [Issue 2 of 2] 2/1/17 - 3/3/17 Salt system indicator on house said, "needs attention", but John & Glenn from the company that installed the salt system, Everything 4 Pools, checked it out & said they didn't see anything wrong. Gino & Josh at Pinch-A-Penny said that a board was bad in the cell, so I asked to speak to the owner, Roy Pugs. SEE "HOW DID IT GO?" SECTION BELOW.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Elizabeth B.
01/2017
5.0
pool cleaners
 + -1 more
They're right around the corner. They came out weekly. They were a good price and our guy Randy was just really good, really helpful.
Description of Work: They clean it and put chemicals if any were needed in the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa S.
09/2008
4.0
pool cleaners
 + -1 more
They come, they clean, they add "stuff" to the water (saline pool), they leave us with a sparkling pool.
Description of Work: Providing monthly pool service in the new home we purchased until we have time for them to teach us how to maintain it.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$95
03/2006
5.0
ceramic tile
 + -1 more
THEY WERE PLEASANT TO WORK WITH. THEY WERE PUNCTUAL, PROFESSIONAL. AND KEPT THE HOUSE CLEAN. HE ALSO COMPLETED THE JOB IN THE TIME ESTIMATED.
Description of Work: THEY RIPPED UP THE OLD TILE AND PUT IN THE NEW TILE. THERE WAS ANOTHER COMPANY THAT DID THE SHOWERS AND THINGS LIKE THAT.
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Service Categories
Pool and Spa Service,
Ceramic Tile
FAQ
PINCH-A-PENNY POOL & PATIO SPA is currently rated 4 overall out of 5.
No, PINCH-A-PENNY POOL & PATIO SPA does not offer free project estimates.
No, PINCH-A-PENNY POOL & PATIO SPA does not offer eco-friendly accreditations.
No, PINCH-A-PENNY POOL & PATIO SPA does not offer a senior discount.
No, PINCH-A-PENNY POOL & PATIO SPA does not offer emergency services.
No, PINCH-A-PENNY POOL & PATIO SPA does not offer warranties.
PINCH-A-PENNY POOL & PATIO SPA offers the following services: POOL EQUIPMENT AND SUPPLIES, CHLORINE & CHEMICALS, POOL HEATING SYSTEMS, POOL TOYS GAMES & INFLATABLES, AUTOMATIC POOL CLEANERS.