JJ Quality Appliance

Appliance Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

JJ Quality Appliance is a Family-owned business that strives to provide the TOP solution for Central Florida's appliance repair needs. With years of experience working with all of the major appliance brands we can ensure that your repairs will be handled efficiently and effectively.

Business highlights

LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Appliance disposal Home to Home appliance transfer Installation Wall Ovens Dishwashers Garbage Disposal Microwave installation Dryers Washers Fridges Stoves

Amenities

Warranties
Yes
Senior Discount

10 percent off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 28 reviews

Bob G.
11/2024
1.0
appliance repair
  + -1 more
I left a message with details about our freezer issue. I received a call back the following day and the person set up a date and time someone would be out the next day. I never heard anything and no one showed up. I called and left another message to see if someone was still coming or do they need to reschedule. I never received a call back.
Description of Work: Freezer repair
Rating CategoryRating out of 5

Response from JJ Quality Appliance
Good morning, Thank you for your candid feedback. I would like to extend my sincere apologies for the inconvenience you experienced. We are currently in the process of transitioning to a new system for managing service calls. Although such a change should not have impacted scheduling, it regrettably did in this instance. I did not receive a voicemail regarding your concerns; had I done so, I would have taken immediate action to address the situation. If you are willing to provide us with another opportunity, I can arrange for a technician to visit your home today. Additionally, we would offer a reduction in the service charge and a discount on the total repair costs as a gesture of our sincere apologies. Thank you for your understanding.

William D.
06/2024
5.0
appliance repair
  + -1 more
Super friendly and very knowledgeable. I was recently given a freezer by a neighbor and when I got it home it wouldn't work. I was looking for a quote for a diagnostic visit and JJ worked with me over the phone to try and fix it....for no fee. He suggested one likely solution to fix the problem and sent me the part number. Regardless of whether the solution works or not, I've got this company in my contacts list now if I ever need Appliance services.
Description of Work: Repair a stand up freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice C.
02/2024
5.0
appliance repair
  + -1 more
Prompt, professional and excellent service
Description of Work: Dryer belt and pulley replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Quay F.
02/2024
5.0
appliance repair
  + -1 more
On time and very professional
Description of Work: Dryer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ROBERT S.
01/2024
5.0
appliance repair
  + -1 more
We recently used JJ Quality Appliance for a leaking LG washing machine repair. The work was done quickly and efficiently and, the price was fair. When we later experience some noise during the rinse and spin cycles, they came back (ON A SUNDAY) found the problem and solved the issue... No charge. I highly recommend them for any appliance repair or install.
Description of Work: LG Washer leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KRISTIN R.
12/2023
5.0
appliance repair
  + -1 more
Went very well. They came the next day and were very friendly and had the parts they needed to fix my problem that day. Amazing job gentleman! Thank you!
Description of Work: Fridge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Dayle C.
11/2023
5.0
appliance repair
  + -1 more
Jacob was very knowledgeable & very honest. We were very pleased to have a family business that came out so quickly. We feel confidence using J&J Quality Appliance for any repair on any Appliance.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from JJ Quality Appliance
We appreciate the kind words. We thank you for contacting us and any future repairs you need it's 20% percent off. Have a great weekend.

John S.
04/2023
5.0
appliance repair
  + -1 more
It went well however the appliance was too costly to repair
Description of Work: Evaluate a non working appliance

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$99

Jane H.
04/2023
5.0
appliance repair
  + -1 more
Quick to respond and honest about the problem and price. Definitely will use again in the future if need be!
Description of Work: Refrigerator not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Theresa D.
03/2023
5.0
appliance repair
  + -1 more
Jeremy and Chuck are fantastic. They are prompt, knowledgeable, and happy to describe what is happening and how they can fix it. Most importantly to me, they are friendly and respectful.
Description of Work: Dryer stopped producing heat

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susanne R.
01/2023
5.0
appliance repair
  + -1 more
Great job and a very polite workman
Description of Work: Fridge
Rating CategoryRating out of 5
Yes, I recommend this pro

LARRY C.
01/2023
5.0
appliance repair
  + -1 more
Fabulous. Professional, thoughtful and highly competent.
Description of Work: Stove
Rating CategoryRating out of 5
Yes, I recommend this pro

Marcy K.
11/2022
5.0
appliance repair
  + -1 more
Jeremy came out and quickly diagnosed the issue. He provided us with honest and helpful feedback so that we could make a decision. As to next steps.
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sheila J R.
10/2022
5.0
appliance repair
  + -1 more
Checked all lines for leaks. None found. Drain pan still had water from Ian power outage that had not evaporated. We had turned off water because we were leaving for a couple of weeks after Ian and did not have time to deal with the problem at that time. After we got home we pulled the refrigerator out to turn water back on, the water in drain pan sloshed out. Hence small amount of water on floor. Just wanted it checked for problems. Showed up on time. Kept me informed of arrival time. Was professional and knowledgeable.
Description of Work: Refrigerator Leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rebekah B.
10/2022
5.0
appliance repair
  + -1 more
We asked for a quote to repair a washing machine within 24 hours. Jj quickly called me to discuss the possible issues and then provided an estimate in writing. He then arrived on time the following day and repaired the washer in record time. I would definitely recommend JJ for your next repair job.
Description of Work: Washer - replaced pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Sally G.
10/2022
5.0
appliance repair
  + -1 more
Responded almost immediately to do the repair. Price quoted was comparable to other companies contacted and fair. Very professional
Description of Work: Washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris F.
10/2022
5.0
appliance repair
  + -1 more
It went well. He didn't accept the payment until the job was done correctly.
Description of Work: I had a detergent door fixed on a washing machine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Liz S.
10/2022
5.0
appliance repair
  + -1 more
On time. Fixed the fridge however it was not cold next morning. Jeremy came back promptly, made a few adjustments and refrigerator got cold and stayed cold. Jeremy came back the following day on his own just to check! I would recommend Jj appliance to anyone. Prompt, reasonably priced and follows up to be sure appliance is working. I would recommend this company to anyone!, Great job!!!
Description of Work: Fridge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Britt D.
10/2022
5.0
appliance repair
  + -1 more
Quickly found the solution to the problem we were having with our dryer. Professional and friendly service!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jacob P.
10/2022
5.0
appliance repair
  + -1 more
Very fast and reliable service. Jeremy answered every question I had and my stove is back to cooking again. Five stars from me!
Description of Work: fixed stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph B.
09/2022
5.0
appliance repair
  + -1 more
I would highly recommend jj quality appliance . very professional at what he does I was having trouble with my dryer not heating.had to replace the heating element.and the price he gave me was not bad at all .thank you for your service jj quality appliance I will be using you business again .
Description of Work: Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dennis R.
09/2022
5.0
appliance repair
  + -1 more
Great service. Affordable repair cost.
Description of Work: Stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Austin L.
09/2022
5.0
appliance repair, bathtub refinishing
  + 0 more
Jeremy was pleasant. Broke down what was the issue, how he was going to fix it and did just that. Great services.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Margarita C.
09/2022
5.0
appliance repair
  + -1 more
It’s such a huge inconvenience to not have a working oven. JJ appliance was able to get me in same day and do the repairs needed without having to pay an astronomical fee, will definitely be using them for any future needs.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from JJ Quality Appliance
Thank you for allowing JJ Quality Appliance to be your leading appliance repair company. It was a pleasure to assist you Mrs. [Member Name Removed].

Genaro A.
09/2022
5.0
appliance repair
  + -1 more
Went great! Knew what he was doing and took care of business right away! Will use again for my repair needs! Thanks!!
Description of Work: Washer motherboard repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JJ Quality Appliance
Thank you for allowing us to assist you.
    • 1(current)
    • 2

Contact information

1132 Dappled Elm Lane, Winter Springs, FL 32708

https://jjqualityappliance.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

JJ Quality Appliance is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

JJ Quality Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, JJ Quality Appliance does not offer free project estimates.
No, JJ Quality Appliance does not offer eco-friendly accreditations.
No, JJ Quality Appliance does not offer a senior discount.
Yes, JJ Quality Appliance offers emergency services.
Yes, JJ Quality Appliance offers warranties.
JJ Quality Appliance offers the following services: Appliance disposal Home to Home appliance transfer Installation Wall Ovens Dishwashers Garbage Disposal Microwave installation Dryers Washers Fridges Stoves

Contact information

1132 Dappled Elm Lane, Winter Springs, FL 32708

https://jjqualityappliance.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM